Ben Leeds Investment & Management Reviews

I’ve been living in these apartments for almost two years, and I really like the comfortable apartment. The manager Alex is always available, and if something gets broken, maintenance comes very quickly. It’s a great place for a quiet life.

Building manager Alex Stedman is very attentive and communicative! Clean building and quick maintenance :)

I have lived at the Hazeltine Apartments for over six (6) years … arriving during the start of the pandemic shutdown … and have received nothing but excellent service from first on-site management Darlene and then Misti … and would happily recommend. Love living in the friendly community atmosphere.

We’ve had absolutely wonderful onsite managers for our apartment building since moving in 4 years ago. Our current manager Misti has been really extraordinary. My daughter had intense back surgery with a really long recovery and Misti just went out of her way to make sure things like a heavy garage door or any maintenance issue got sorted for her. The building has gotten progressively nicer, better landscape, fresh paint and Misti was always immediately available to guide us through maintenance and portal issues to make sure everything was expedited. Just a lovely human being that has made li…

It’s a quite unfortunate that I have to give them a very low Rating and the cause of this is a very sassy and very arrogant operating with her superciliousness her name is Sandra Escalante avoid her at all cost try not to deal with her I really feel bad for the landlords that she gets to manage their properties I think they lose business because of her.

I had to take Ben Leeds Properties LLC to Small Claims Court due to improper charges after moving out. The court ruled in my favor and ordered them to pay. Instead of resolving the matter, the company chose to file an appeal, forcing me to miss additional workdays and lose income over a relatively small amount. This feels less about money and more about intimidating tenants and dragging out the process until people give up. If you value your time, energy, and peace of mind, be very cautious dealing with this management company.

Don’t ever rent from this company. They are really careless horrible people. They do whatever they can to push out long term tenants and truly just fix things with bandaids until the exact same thing happens again. They replaced my floors with scraps of cheap flooring different colors and my floor is still uneven. I reported them but because they did the bare minimum nothing else happened. Sewage water has come through my shower and toilet and bathroom floors walls and ceilings multiple times and yet this still hasn’t been properly addressed. Their lack of attention and detail has put tenants …

The manager "Tamirat Chilot" is not an honest and sincere as well. I will report against him to the leasing company and landlord as well. Because despite my appointment to see the apartment at 1963 Bedford St for apt # 8, he didn't show me the apartment, and even after making me wait for a long time, he cheated on me. When I was on my way home after harassing by manager of the property, he called me and wanted to show me the apartment again. As he said, I returned the car and came to see the apartment again. This time too, the manager didn't met me and didn't show me the apartment. I immediate…

Reasonable and generally helpful on-site property management. Jennifer, who manages properties in the office though - is not very familiar with tenant/landlord law. Had to pull teeth and get my city’s rent department involved after she informed me that the rent would be raised. It wasn’t legal and of course Ben Leeds Property had to back down. Currently in another dispute where Jennifer doesn’t know the law about maintenance. I attach the laws to my correspondence and highlight for easy reading but still it always takes several weeks of me following up repeatedly and someone else telling her e…

I have had a wonderful experience with the building manager Alex Stedman of Ben Leeds. She is the main reason I am probably going to rent this apartment. She's a living breathing human being who answers the phone, is responsive to questions, and seems entirely reasonable and humane. I have just been approved for an apartment so I cannot speak to the experience of living in a Ben Leeds managed property, but the place I saw looked like the listing photos, had all the listed amenities, and comes with a human being as a liaison rather than a hotline hellhole to get lost in a touchtone menu until y…

Excellent service accompanied by a professional and charming tenants.