ST Living LA Reviews

Our move in process was flawless and timely with the help of Charm, Josh, and the on-site personnel! The unit was spotless upon move-in and every question we had was answered within minutes. Would highly recommend ST Living to anyone that is interested. Thank you Charm and Josh!

I've been living at a property managed by STLiving Property Management, and it's been a great experience. The property is always clean and well maintained, management is very responsive, and any issues are addressed promptly. The neighbors are friendly, and it's a great place to live. I highly recommend STLiving!

ST Living was responsive, helpful, and communicative throughout the entire leasing process. Their professionalism made moving into our new home a great experience. We appreciated their support every step of the way and would recommend them to anyone looking for a new place to call home

I’ve been living in an STLiving property for about a year, and my experience has been excellent. The management team is incredibly caring, responsive, and attentive. I’ve always felt respected and valued as a resident. A special thank you to Amanda, Charm, Matthew, Brian, and Patrick for their hard work and support in making this place feel like home. Anytime I needed help with my unit, they handled it quickly and professionally. Truly appreciate everything they do!

I’ve lived here for several months now and have had a really positive experience. Anytime I’ve had questions or concerns, management has been quick to respond and address them - Patrick (Maintenance Coordinator) in particular has been especially responsive and helpful. They’ve also been very accommodating with maintenance, scheduling visits around my busy schedule, which I really appreciate. Overall, I’ve had only good experiences with ST Living.

Recently moved into an apartment in Silverlake area. The move-in process was easy and effortless, which made everything so smooth from the start. I’m really happy with the apartment—it’s consistently clean, secured, and any issues are handled quickly and efficiently, which is always a plus! Thank you to Charm, Brian and the team!

All maintenance requests have been completed to our satisfaction but many of them took multiple visits. I have appreciated the maintenance coordinators responsiveness and the building managements communication, but some of the vendors they’ve sent to the apartment have not been the most efficient. Overall it’s been a good experience, just one that has taken longer than it should have.

Both management and maintenance are responsive, friendly, and helpful. We've been tenants for almost a year and it's been great.

Amazing customer service Charm , she was so helpful and very professional. Thank you Charm

The management team has always been super responsive and quick to fix any issues!

Incredible property management company in LA! I've been living with them for almost a year now and their responsiveness to maintenance request is amazing, they maintain the community well, and all of my neighbors are friendly and quiet. I recently had my front door replaced with a solid wood door as my original one was glass since my unit was the former club room. I was having issues with noise leaking from inside & outside my apartment. I tend to be extremely picky when it comes to where I live and how I choose a group to work with since I also work in the industry and have a high standard bu…

I recently moved into one of ST Living's properties near Silverlake. I am very satisfied with my experience so far! When touring the apartment, I was welcomed to a friendly, clean and inspiring space. The unit has big windows and a balcony facing the mountains, and also features a modern living room with furnishings. The surrounding area is a little congested, but is also a quick drive to Griffith Park and Silverlake, making for a prime location. I feel very comfortable here and love my apartment!

I recommend ST Living, they accommodate you to a well suited living environment!

Excellent support and responsiveness from this property management team. When experiencing an issue, I sometimes get someone sent to fix it within hours of the request— even on weekends!

Great, good communication management. Fast reply and made things effortless and possible! 5 stars.

I’m going to rate this 4.5 only because the specific floor plan I have isn’t ideal — but the incredible view certainly makes up for it. I’ve been here for almost 2 years and hope to be here for another 5+! The area is safe and relatively quiet, and a great location — literally anything is 10 mins away. As far as the actual unit, I have zero complaints. The rooms and closets are spacious, all appliances are new and the overall look is modern and chic. I was a little nervous at first when I thought there wasn’t going to be proper management on site (no physical leasing office) but the entire te…

BEWARE OF MOVING IN HERE!! I should’ve known this place was filled with scammers when they asked me to leave them a good Google review two weeks after I moved in. The major issue I ran into with these people is when they tried to keep most of my security deposit ($860) for basic maintenance issues like cleaning vents, replacing filters, replacing a used and worn cabinet handle, updating the paint, and other basic property charges that are not a tenants. responsibility to do any of these. When I pushed back on these costs and asked for receipts, they sent me an invoice from their “vendor” wh…

I’ve been a resident with ST Living for approximately a month now and haven’t had any major issues. The move-in process was pretty seamless and the staff maintained great communication along the way—I mostly spoke with Charm. I have had to contact maintenance to fix minor things in which they have been very efficient, easy-going, and accommodating, which is always appreciated. Overall, I would recommend a close friend or family member of mine to rent with ST Living LA. So far it’s been a great experience.

I lived here for 5 years and had a really good experience. The community was quiet, the staff was friendly, and maintenance always took care of anything I needed. The location made everyday life easy, and I felt comfortable and safe the whole time. Definitely a place you can call home for the long haul

I had the best time living here! The management is very courteous and always ready to help in my every inquiry and request! Well recommended!

Great experience living here! The property management is professional and responsive, and the building is very well maintained. My unit is in excellent condition with modern, new appliances. Highly recommend

I was a resident for 2 years and had the best time! They always were responsive to any issues that arised and responded very quick over text. Highly recommend!

I can’t thank ST Living enough for their amazing service! From my very first tour to signing the lease, everything was smooth, easy, and such a pleasant experience. The whole process felt effortless, and the community itself is just wonderful. Clean spaces and quick maintenance,.10/10!

I’ve had a wonderful experience living at this property! The management team is responsive, professional, and always willing to help with any concerns. The building is well-maintained, clean, and safe, with regular upkeep of common areas. Maintenance requests are handled quickly and efficiently, and the staff is always friendly.

The maintenance team here is excellent! Matthew was quick to respond when we had an issue with our washer and explained everything clearly. He went above and beyond to make sure it was fixed and working again. Really appreciate the professionalism and great service.

While the maintenance team deserves 5 stars — they are fast, professional, and always handle work orders well — the rest of the experience in the building (including general management, ADA compliance, community behavior and safety, cleanliness of common areas, and overall value for money) requires significant improvement.

ST living has been a great management company that managed the building I was in on Beachwood - I have to say, their agents are timely, accommodating, very communicative and I’ve had a great experience with them. Charm is a fantastic employee along with my building manager and ST employee Josh. They have been unbelievably helpful.

I've been a tenant with ST Living for about 4 years and they have been incredible. I absolutely loved my townhouse unit and I rarely had maintenance issues but when I did, I could count on a response immediately. The building was quiet and my neighbors were so nice. The staff, especially Charm and Brian, were very helpful over the years. The only reason I am leaving my current unit is because I'm moving out of state. If I come back to LA, I would be renting through ST Living only... highly recommend! 10/10!

I’ve lived at a Schonn Tepler Property for almost the last seven years now and I’ve really been blown away by the overall experience. The building itself is in pristine condition I moved into in brand new and has been well taken care of and maintained. Also anytime I have a maintenance need or request, it’s always handled with Prompt action. Shout out to the property management team, who is always on top of it and helps create a great living environment for the residents.

I had rented with ST Living at Ramsgate for a little over 3 years and have nothing but great things to say about them. All neighbors were excellent, any maintenance requests were handled quickly and efficiently without invading on privacy, and when I had to relocate suddenly for work they were very helpful in the situation and since they were able to fill my vacancy quickly, I didn’t have to be charged my last two months of rent. Highly recommend!

The ST Living Maintenance Supervisor Patrick provides prompt and professional support for Work Orders submitted online. Patrick will communicate directly with the tenants to resolve any maintenance issues or concerns with the residence. I recommend ST Living for any prospective tenants.

Love this place and had such a good experience living here

Everyone is on another level of professional, helpful, and kind. They are the fastest at responding, making sure you get what you need, and that not a hair is out of place. Incredible service all around. They know what they are talking about and will double check all the boxes to keep you more than satisfied. Highly recommend!

Hi, I am beyond pleased with the level of service that the Management staff at ST Living Provides on a consistent manner they go above and beyond to make sure that all of my needs are met. I’m truly happy I feel safe and secure. I would recommend this living property to anyone of my friends are loved ones.

Hands down the best management I have ever had the pleasure of working with. Their team is so efficient with any question or issue I throw their way. They have, and I believe, always will go over and beyond for their tenants. They do their absolute best to accommodate any need that I may have and they have just really been a blessing. I couldn't be happier!

I've been renting with ST Living for only a month but it already feels like home. The property I'm in is newly renovated and feels like a luxury stay for lower rent. The maintenance team is super responsive if there are any problems within the unit, the company makes sure to send someone out immediately. Highly reccomend ST Living.

Been with ST Living for close to 3 years, and it’s been a great experience all around. The properties are well maintained and managed, the support staff is responsive and respectful, and they’ll work with you on any issues. In a sea of shady LA rental companies, this isn’t one of them!

ST Living have been great to work with. Live at the Mar Vista lofts that they took over and they've been very helpful and timely with Leasing and Maintenance!

St Living have been responsive, fair and helpful during our 12 month lease. Any maintenance requests we have submitted have been promptly resolved with great communication. Thanks!

Potential tenants, please do yourself a favor and look elsewhere. The buildings may look nice on the outside, but management has clearly cut corners on the quality of interior, plumbing and appliances. I've had several issues with stolen packages, having no hot water for up to 5 days, having a leaky sink, having no gas multiple times and management doing nothing about other tenants who double park and block our parking spots. The management team completely ignored my multiple messages requesting some sort of rent credit to rectify these issues, and when they did finally respond, they tried t…

Very friendly staff, the space is clean and consistently maintained, and safe. Affordable as well; I would definitely recommend

I am going to specifically give a review for the 2033 Beechwood Dr. units. I have been here for about a year and some change. Initially, I was pleased by the neighborhood and the recent remodels to the units. However, the issues started pouring in immediately after moving in. The fixes to their issues are always Band-Aids. They will cut any corner that they possibly can. These apartments got nothing more than a cheap facelift. Within a month of moving in, the flooring came undone from the entryway. They could not get a hold of the contractors that did the initial flooring, So they offered …

Moved into an ST Living apartment a few months ago, and so far, so good. The place was super clean when I moved in, and the kitchen actually has enough storage (rare in LA). Had an issue with my shower pressure, and maintenance fixed it the next day. Only wish there was more guest parking, but other than that, no complaints!

I just moved to LA from out of state which is always a complicated process. With most things, there were a few hiccups during move in. However, the team at ST Living LA has been very helpful and patient with me. At every turn I have been able to email them and get a quick response. So far I have not needed any maintenance requests but remain confident that the team will be responsive and helpful as they have been so far. Big shout out to Charm, Josh, and Anai who I have had most of my interactions with. The apartment itself is clean, well maintained, and despite the neighborhood we're in, safe…

Just moved in and from the moment I was looking for the apartment to needing something. They’ve always been responsive and quick. David Diaz assisted me with some small maintenance work efficiently. Truly everyone has been helpful!

Just moved into my apartment a few days ago, and the management team has been extremely helpful. The building is in a great location, and I'm already starting to call this place home.

David Diaz was a great help with my service request. He was professional and understands the importance of urgency. The other staff, Amanda, Anai, Charm, have been great and have addressed questions promptly and treated my concerns appropriately. Josh Eiden is nothing short of amazing. He is thorough, responsive and professional. 10 out of 10.

I've been living with them for 2 weeks and so far no problems at all. During the lease process and house entering they helped me a lot! Suggested agency for your housing research!

I just moved in here, I feel it is safe to live in my apartment because I see the management team’s work ethic who are patient and created solid policies and guidelines even if that means creating more works for them. Thank you everyone for your ongoing supports! And special thanks to Josh, my PM, he is truly supportive from day 1.

I have been with ST Living LA for over 18 months and when I decided to look for a different unit, the property manager and the team were glad to help me finding a suitable apartment and the transfer was very smooth. As everyone has a unique preferences, it is always appreciated to deal with a team who understand the importance of their customers experience and I am lucky to meet Anai, Zaida, Charm and Brian, they are a wonderful team.

I moved into a building managed by ST Living a few months ago. Unfortunately, the managers of my building are not responsive nor do they respond to pressing issues with the same urgency they did when I toured/initially moved into the unit. However, I’m not sure his role, but I have appreciated Patrick Camara’s responsiveness and professionalism — from managing multiple service requests with impressive turn around times to timely and thorough email responses. Additionally, I’ve also appreciated Patrick’s text reminders to residents, encouraging all residents to do their part in maintaining the …

My experience with the ST Living team has been really positive so far. They had clear communication and transparency during the application process, which made everything feel simple and straightforward. The management team is professional, organized, and always quick to respond to any questions I had. The move-in process was a breeze—everything went smoothly without any complications. Overall, I’m really happy with the experience.

I recently had the pleasure of working with ST Living Property Management, and I can’t recommend them highly enough! From the very start, their team was professional, responsive, and incredibly knowledgeable. They guided me through the entire process of renting out my property, handling everything with ease and efficiency.

Management team did a great job helping out with any troubles we had quickly! 5/5

Best move-in process, I have ever experienced. The team is super helpful and responsive when you need them.

ST Living LA has been attentive, quick with action to any request, and the specific building I am in is newly built (2021) and well-maintained. Charm and Brian have been kind and proactive. I’ve appreciated both of their swift communication. They were attentive during the move-in process and that really showed me they cared. Though there has been some hiccups — I was promised a specific unit, but I didn’t end up getting it because a rep had said it was already reserved. I spoke to another tenant in the building that was in this same situation. The other tenant was also promised the same desir…

So far the best agency I have ever met! Since I'm just moving in now, I would only be sharing my experience of the application and move-in at this moment. I have rented with many companies, and I have had terrible experience with listing agents and good ones, but the good ones are not as good as with these folks. Charm and Amanda are the best agents - prompt, friendly, careful and thoughtful. They are far beyond making a commitment and never following up like a lot of other agents; instead, they make efforts in coordinating with the property manager and even the owner of the property for my …

By far best management company I have leased from. Communication has been great since setting up my unit tour. Leasing was welcoming and professional, answered all my questions at tour and kept communicating with them through out application process.I have been living here a year and everything still looks brand new. I have not had to place any maintenance request as the property I live-in in Hollywood is a new build. What I liked about leasing from ST Living is when I rented the unit, I got all new appliances! Def worth checking them out if you like clean luxury spaces.

Very helpful management team during the move in process. Quick to respond and easy to get ahold of.

Such an easy move in process, love the building and apartments!

I've lived here for 1.5 years and it's been great. No complaints!

This management company is prompt and communicative! Every maintenance request i have made has been handled very quickly and without any additional stress.

wonderful apartment to move in. Traffic is good, price is reasonable, and the service as well as the response are always quick and efficient!

Have been residing with ST living for almost 2 years and will be going on to 3. So far has been a great experience . Easy online portals and respond to inquires quickly! Char has been great to work with!

I have lived in one of their properties for a few years. I like the unique floor plan and the location. Management usually addresses all issues pretty quickly

ST Living is a dream management company if you’re fortunate enough to be one of their tenants. I lived in the same apartment for 3 years and went through 3 management companies - Starlight, Common and then ST Living - in my time there. To say there was an improvement with ST Living verses the other two companies is a huge understatement. They were responsive and communicative in a way the other companies were not. They were nice, professional and very helpful always. I honestly couldn’t recommend them enough. Kevin

Great effective portal system. Very easy to report maintenance issues and my property manager is a true gem. Very kind and has looked out for me and helped when ever assistance. Is needed.

I really liked living here! The management team was always very helpful and responsive very quickly. Overall was a quiet building and a good experience for 1.5 years!

I had a wonderful experience thanks to Anai, Amanda, and Charm at ST Living. Their personalized service and attention to detail made my move-in seamless and stress-free. They were incredibly helpful and responsive to all my inquiries

After 3 years of living here I’m finally getting sick of management’s slowly deteriorating level of service. They’ve claimed for over 6 months to be adding a security gate to keep unwanted trespassers from behind the building. No gate yet. They claim to fix the broken locks but as you can see in the video the main entrance door latch constantly fails to latch properly removing all security from our building. And lately not a single person ever answers the phone regardless of time of day. I’m done playing polite. Do not rent from ST Living.

My name is Jason & I was looking for an apartment in the LA area. I found ST Living while searching through Zillow. I dealt with Anai & Amanda the first time around, & they were both professional & patient from the start. I found a building 2 months later & it just happened to be them again. I must say, Amanda & Anai made it so easy for me. I cannot thank u both enough. U guys are through professionals & u really love what u do. It shows by the way that u guys go above & beyond. Charm, thank u so much so always returning my calls & text messages in a very timely manner. I've never met people …

A few weeks ago, I visited LA and stayed with ST Living for an extended period. The move-in process was straightforward, provided you have all the necessary documents. The management team has consistently been responsive and attentive to all my concerns. Thank you, ST Living, for ensuring I had a wonderful stay.

In short I would never live at any ST Living establishment. Where to start. This property management company deserves 1 start in every way possible. My boyfriend and I moved in April of 2023 and there have been non stop problems ever since. The unit was not even completed when we toured it. We submitted the application and requested a 2 week later move in date but were told by Brian that they could not hold the property so we rushed to move in. Should have been the first red flag as they rushed to complete the unit which was no where near ready. In our 7 month lease we had 20+ maintenance requ…

Current resident here. If you have any sense at all, do yourself a favor and do not move into a property managed by this company. We were rushed to move in (basically told us if we didn’t move in within two weeks, they were going to rent it to someone else), and when we toured the unit, it was still partially under construction. Being that we were the first people to live here, we were very optimistic. In 7 months, we have had almost 20 maintenance requests and major issues with the building. Two months after moving in, major construction took place on the building to cram an extra apartment i…