Complex Managers, Inc. Reviews

Excellent company with impeccable customer service. Communicative and well versed in the law and rules of HOA management. She manages HOA‘s very well and enforces the CCR’s so neighbors don’t have to. Most negative reviews are based on owners, not wanting to follow the rules that they signed up for when they bought into a community. Great office staff kind, and compassionate. I have never called and had them not answer the phone.

As someone who owns more than one condo in San Diego, I have never had an HOA company operate in the way this company has. A few examples are, they have the Board President or a board member hold parking permits so you are at the mercy of the their already busy schedule. They will warn you that your car will get towed if you don't have a permit but in order to access a permit, you have to be at the mercy of a board member. Other HOA companies have actual offices where we are able to pick up parking permits during regular office hours. This company will basically do everything in their power to…

Rona and Jason/ODF Media, As a board member, I'm sorry to hear you are having so much trouble understanding the communication. Complex Managers does have an office where you could've picked up the parking permits or had them mailed to you, as was explained in numerous emails and conversations. And their address and regular hours are listed on everything including our emails, community boards, online portal, their website and this Google site. Our volunteer board members also had four onsite distribution opportunities on different days and at different times including weekends. But because of …

I live in a 50 year old condo complex that has been neglected by previous management companies. When I first moved here, I tried several times to get some answers regarding issues and some repairs done, only to be given the runaround. I became a HOA board member a few months before Complex Management became our management team, and as a homeowner and Board VP, the differences between the prior management and Karina and her team are night and day! Karina responds quickly and is well versed in our HOA CC&Rs and laws and regulations. She is fair and always willing to help when she can. I highly r…

Worst company to work with! The negative reviews about this company and Karina Tatum are true. Pay attention to what majority of people are saying. Working with Karina and this company has been extremely unpleasant, and unprofessional. They will try to bully homeowners or simply not respond to HOA compliance requests. Our plumbing system in our condo complex has been left neglected causing harm to homeowners but they refuse to address the issue. Paint jobs on doors or throughout the complex is neglected as well despite multiple communications to get it done. Conducting hearings, meetings, or e…

The most AWFUL property management company, specifically Karina Tatum. As a homeowner who highly values ethical professionalism, this company exhibits the exact opposite. Our experience with them has been extremely unprofessional, lacking clarity, rude, hostile, and a bully-like manner. We do not appreciate the way they have handled our HOA affairs right from the beginning when we had to switch to their company. We have had a much better experience with MENAS HOA than with their establishment. Their websites are old and antiquated, not user-friendly, or visually appealing. You have to use mul…