Constellation Realty Management Reviews

Don’t rent from this company or allow them to manage your property. They operate in ways that are unethical. They don’t communicate. They don’t honor their agreements. They don’t fix things in a timely manner. They misrepresent the status of their properties. They will keep your security deposit without good reason.

Was living at Casa Helena since summer of 2019- in my time here i have seen about 3-4 property mangers cycle through. We are now owned by Constellation Management. Since the switch in management things have only gotten worse, they stripped the planters and never replaced them. They started “repainting” and never finished it’s been over 6months with white weird splotches on the building. There’s only 2 washer dryers for the entire complex where one dryer is usually broken. Maintence has their hands tied because CONSTELLATION MANAGEMENT doesn’t pay their contractors…Limited parking for residents…

We've been living in this apartment for over two years. The staff are unprofessional. They do the absolute bare minimum, they NEVER answer the phone. The only way to reach them is to submit a complaint through the portal, text them or email them. Or straight up show up in person. Not community oriented. Callous, mean and don't give two poops about their tenants.

I recently moved into Constellation Apartments, and I couldn't be happier with my decision! From the initial tour to settling into my new space, the experience has been incredible. Sam’s professionalism and genuine care made the application process smooth and stress-free. My apartment is beautifully designed, offering both comfort and modern convenience. What truly sets Constellation apartments apart is the strong sense of community. The neighbors are friendly, and the organized events create a welcoming atmosphere. The location is ideal, providing easy access to local amenities while maintain…

I've rented from constellation three apartments but depending from what owner you'll be renting the property from you'll have different experiences. My complaint is from the owners of 127 50th St and the apartments at Ridgeway Dr. Took $390 from our deposit to have it "cleaned" even though we returned it cleaner than when we first got the apartment. I don't know what was it that they "cleaned" becuase we left the place spotless, especially the bathrooms and kitchen. You could've eaten off of the floor, and while we did concede a couple spots needed a touch up paint, which was our responsibilit…

I am very grateful for my time with Constellation Realty Management, they were incredibly easy to work with regarding moving into my current apartment, as well as had an easy-to-use portal in which they quickly addressed any maintenance issues. Additionally, they've been incredibly helpful with my moving out process, as I've had to move out unexpectedly, Keith and Shane were incredibly helpful in working with me on that end. I don't regularly write google reviews, but I am very pleased with their management and wanted to show my support!

Worst management ,apartment full of roaches ,they’re not doing maintenance,they won’t give you your deposit back,they will do anything to keep your money

Roaches from day 1. 6 treatments within 4 month span. Management downplayed the situation. DO NOT RENT FROM HERE! I can’t even take any of my belongings when I move because they are all roach infested.

Roach infested, many treatments had to clean out Kitchen. Got to the point where roommate and I just packed up and lived out of boxes due to constant roach issues. Both of us were embarrassed to have guest over and couldn’t even have family over for the holidays due to roach issues. Which was brought up to management every two weeks since July it is now march.

Roach infested. Property manager unresponsive to issues. For a period of 3 months the trash was not being taken out so so there was a pile of trash accumulating with no intervention. UNACCEPTABLE. DO NOT RENT HERE

Poor management. Will NOT email back. Properties infested with roaches. DO NOT recommend!

PLEASE READ. I will give you the truth about this property management company. In short, most of the reviews that outline the negatives are accurate. Pros - rent is relatively cheap”ish”. I was able to purchase a 2nd parking spot. Property manager did the bare minimum and gave us a small discount off two months of rent due to ROACH issue that’s persisted for 9 months. CONS: I moved in with roaches in June 2024. I reported roaches approximately 6-9 times. I have received treatments now 7-8 times of the last 8 months. That’s about 1 treatment per month. I’ve had and still have most of my kitch…

Take time to read the messages as well(If you rent and need maintenance call the city and you will be added to like about 10 cases the city has against them for not keeping up with maintenance) (legally you can go to court and open a unscrew account and until they don’t fix the issues the court will not pay them the rent and they can’t legally evict you as well) Don't rent in Willie James jones, it's full of roaches and management is not doing their job only way they will do their job is if you report it to the city, only good person there is Shane property manager but Kristy ignored court pro…

Suoer easy to work with! My roommates and I had such a fun time working with Sam to help us find a new place before college started up again! As San Diego State students we were in a huge rush to find a place nearby campus before the new semester. The move in process with them was very simple and stress free and we love our new place so much! Thank You!

We simply have always had a wonderful experience with the entire team at Constellation Realty Management in San Diego. As a valued tenant we are always treated with the utmost respect, promptness, and professionalism.

I just wanted to say Samuel is a marvelous manager at the apartment complex I decided to call home. He is always super quick to respond to my questions about the property or any maintenance problems I encounter 24/7. He is easily one of the most attentive and professional property managers I’ve ever experienced. He really goes out of his way to make sure everyone is happy at our complex and I can’t thank him enough for his continued effort at providing the best customer service possible to the entire community. He cares about everyone’s living experience and comfort here more than anything. …

I would highly recommend renting a unit with Constellation and scheduling your tours through Sam! Their online portal is easy to use and convenient for paying rent. Any maintenance ticket I have placed has been replied to within a day. I have even had the misfortune of being locking myself out of my unit after business hours, but these guys still came through and got me back in my apartment so fast! The employees at Constellation, especially Sam and the maintenance staff have been very pleasant to deal with. They have always responded to me quickly and been on time. Sam was always super profes…

Great company with well managed properties .I found my apartment through Sam. It was a very streamlined and professional process. I’m glad I ended up renting from them. I strongly encourage working with Sam if you want the best deals and service experience possible.

Sam was very helpful in resolving my issues. Was very quick to respond. I look forward to having to contact him again But overall great experience

I've been in my apartment for over a year now and Constellation has been really good about responding to maintenance requests timely, their security cameras actually work (my car window got broken while parked on the street and they were able to provide video footage). Also, even though the building is 100 years old they maintain it in great condition. 10/10 experience

I'm extremely satisfied with Constellation Management and would give them 100 stars if possible! I'm grateful for the exceptional support from every team member, especially Hank and Sutton. I highly recommend this company for anyone seeking a new place to live. Thank you, Constellation Management, for welcoming me into your community. I'm thrilled to be a part of it!

**Review: Beware of Cockroach Infestation** Before I outline my full experience I do want to state management let me break my lease early and gave me $500 back in rent credit. To me this was the bare minimum as I’ve still lost hundreds and hundreds of dollars as well as many many hours of time dealing with this issue. My experience living in on Hamilton St. was nothing short of a nightmare due to a persistent cockroach infestation that plagued both the kitchen and bathroom. From the moment I moved in, I encountered cockroaches daily, despite my immediate complaints to management. Their respo…

Apartments on 21st street are all moldy. Charged me $225 cleaning fee (I cleaned everything when I left), stating that I should have hired professional cleaning (illegal btw). And it's after 4 years living there, as if apartments are not gonna be remodeled. Backyard is messy and full of trash . Overall very bad experience, recommend to nobody.

Michael Cervantes was amazing he made our move out very positive and was very helpful . Great way to end our adventure with constellation . THANK YOU JULIE

Easily the most incompetent property management teams I've experienced in the past 15+ years of renting. Absolutely avoid. Terrible communication, terrible coordination, and slow responsiveness. If you either utilize them, or live in a property managed by them, get ready for even the simplest of tasks to take days (or weeks) to get resolved.

If you want to reach the management office you have to go into the office they have horrible customer service im still trying to get my security deposit back and they have been completely MIA . I’m out of the state now and there is no way to reach them!

Thank you for being on time with maintenance and anything we needed!

They have roaches in one of their properties. My toddler had seen them in the kitchen. He was terrified and as was I. I called them and they never responded back

Property is nice, but very difficult to get ahold of anyone for maintenance or general inquiries, very rarely does anyone return your phone calls or texts.

A great landlord

Good services and atention.

Thoroughly enjoyed my stay. Tracey provided great assistance and service to ensure everything was attended to and provided.