HeetWave Properties Reviews

Working with Tim at Heetwave Properties was an absolute game-changer for my fiancé and I as we navigated the overwhelming process of finding a home in San Diego — all the way from the East Coast. Tim went above and beyond, offering us a detailed virtual tour and patiently walking me through every aspect of the property, no matter how nitpicky my questions were. His responsiveness, flexibility, and approachable nature made the experience feel less daunting. What truly set him apart was the extra step he took to personally drive around the neighborhood and show us the scenic views — something we…

The rentals from those apartments are so expensive it's unfair, because they never have clean the apartment, in the laundry, the patios, the alleys. Also if we have some problems with the tenant they ignore us , they don't care our complaints. If we speak with some of they personal they ignore us and are ruth when they answered.

Great,easy, fast experience working with heetwave I’m in the military and my family and I needed a place to stay quick and they were a huge help and helped us with great incentives will be recommending people!!

Have rented in Ocean Beach a few years now. Pak our property Manager is great always updating us and communicating, all in a timely manner. Thank you Pak

Pak Karim has been managing my property and his service is nothing short of stellar. His proactive approach, attention to detail, and communication skills stand out. He’s recently upgraded the property with chic new patio furniture and introduced a convenient keyless entry system for the laundry area, enhancing both aesthetics and functionality. His ability to balance tenant satisfaction with property owner interests is commendable. Pak Karim is not just a property manager; he’s a valuable partner in property management. Highly recommended!

Where is my mail? It’s been over six weeks and the post office won’t deliver our mail because Heetwave has not filed our addresses correctly. Heetwaves has of course blamed USPS. I have had address issues in the past with my electric bill reassigned to Heetwave and taken off of my name — twice. I was the scolded by Heetwave for not having the utility in my name. This has been an issue for at least five years.

I usually do not write reviews but thought it was necessary. I've lived at Windsor Apartments for over a year. 6 months at a time. I'm active duty military and needed a place to live after deployments. Cricket, the leasing agent and property manager was extremely helpful, communicative, and genuinely cared about my situation. Cricket made sure I was moved in ASAP without any hassle and have always been able to move in, in a matter of a couple days. The apartments are clean, quiet, fully furnished, and have everything you need with modern amenities, utilities and wifi ready to go. STRESS FREE M…

Stayed in two different heetwave apartments. Had a great time there. Shout out to Carol she was very responsive and caring real estate agent. Stayed in Normal Heights and North Park and had no complaints for both apartments. Even got my security deposit back at the end of both leases. 10/10 recommend. Also make sure to do your research on the neighborhood.

Been working with heetwave for quite some time They are amazing. I especially want to thank Cricket for always looking out for her tenants. I can’t say enough about how must she’s made a difference She is one amazing individual- I would definitely recommend them (HEETWAVE) ask for cricket if you are looking to rent in the South Bay.

An absolutely terrible company that is clearly paying for ads. Living in one of their properties was unpleasant. From the maintenance tech who came in to do our smoke detector inspection and left us with no batteries (and thus no working smoke detectors) to the time a walkthrough was completed and our front door was left wide open when they left. Complaints about both were either ignored or responded to combatively. After move out we waited for a month to reach out about our deposit and were told they mailed it to the address we had just moved out of. If this had been the case then it would …

Carol was amazing! I would highly recommend Heetwave to anyone looking for an apartment in San Diego!

Since adding Resident Services Department (Cricket Nobel) the communication has improved significantly. Dealing with a nightmare of neighbors, Cricket Nobel has been on top of it and as a renter living under constant disturbances, we are finally feeling heard and that is appreciated. Keep up the great work!

The first red flag should be that a lot of the reviews here are fake. Click the profiles and you’ll notice some clearly don’t even live in San Diego. Denise was the worst executive assistant/property manager I’ve ever dealt with at any rental ever. She doesn’t work most of the time and never returns messages. Wonder what she’s doing all day. I did work with William C—who many reviews talk about. He was solid and professional. Do not rent from these people, they are the worst. Run as far as you can.

A lot of the reviews here are fake. Click the profiles and you’ll notice they don’t even live in San Diego. Denise was the worst executive assistant/property manager I’ve ever dealt with at any rental ever. She doesn’t work most of the time and never returns messages. Wonder what she’s doing all day. Did work with William who many reviews talk about. He was solid. Do not rent from these people, they are the worst. Run as far as you can.

DO NOT believe half of the positive reviews or take them with a grain of salt if you will. I've lived at a Heetwave property for the last 5 years, and while I love my little home, God forbid I have an issue and need anything from Heetwave to help. While I will say that some people try their best to help, like Cricket... but others, like Denise, are LIARS and absolutely incompetent. I have caught them in lies on multiple occasions and it's been reported to the BBB and many others have filed against them. They are being sued left and right and are known for being shady and unresponsive. The CFO …

I was charged $468 dollars for [touch up Paint], $245 for cleaning to a unit that I personally cleaned myself upon move out. Still Haven’t Received Refund, phone calls ignored by agent named cricket Noble. Absolute worst experience I’ve ever had I may sue

I'm a current resident in one of their properties and just wanted to give a KUDOS to our resident relations staff Cricket! She was very helpful and easy to get in contact with for our washer replacement. Her attentiveness to my issue helped resolve my problem very quickly, and she was in communication with us until the problem got resolved. I admire and appreciate her professionalism and a genuinely caring attitude. It's rare to find someone so dedicated to resident satisfaction.

Denise went ABOVE AND BEYOND to help me get into the perfect apartment! Besides how amazing my apartment is, you never have to wait for repairs, and even repairs are far and few between! Everyone responds immediately for anything! They genuinely care about their tenants. Being new from Las Vegas, I can honestly say, I will for as long as possible remain a HeetWave Property tenant! Most property owners just care about your money, but they actually care about you as people! And I live around really cool people, my packages don’t get stolen!

I've lived in a Normal Heights property that Heetwave manages for about 3 years now. Incredibly fast communication, the live in maintenance/building manager is SECOND TO NONE, and the company has always been caring about any issue I've experienced. I really struck gold when I leased in my building and I couldn't be happier. Very transparent, very respectful and professional, and they are very communicative if there's any community concerns. They make it feel like a real home.

First, I want to thank Denise Carrero for her professionalism and kindness! I loved her attention and help finding my new home. Everyone was very attentive and kind. I felt right at home. It was a beautiful place to live. 100% recommended.❤️❤️💕🥰 Thanks for everything!!!

My wife and I have been staying with Heetwave for over a year and it has been a great experience. Denise, the property manager, has been extremely friendly and helpful to us - 10/10.

I cannot stress enough how awful the management company and staff is at heetwave (except Victor, he was always kind and helpful). Be extremely careful. This company will try to scam you every chance they can. They are near impossible to get in contact with, and once you finally reach them they are rude, incompetent, and unorganized. Take photos of EVERYTHING and get everything from them in writing as they constantly go back on their word and stay lying. Be mindful to get a receipt/ evidence that you cleaned your unit before moving out because we got our unit professionally cleaned and they st…

I cannot stress enough how awful the management company and staff is at heetwave. Be extremely careful. This company will try to scam you every chance they can. They are near impossible to get in contact with, and once you finally reach them they are rude, incompetent, and unorganized. Take photos of EVERYTHING and get everything from them in writing as they constantly go back on their word and stay lying. Be mindful to get a receipt/ evidence that you cleaned your unit before moving out because we got our unit professionally cleaned and they still took $300 cleaning fee from our security depo…

Denise is the best property manager I have ever worked with! She has been friendly, responsive and made me feel seen & heard as a tenant. 10/10

Casa Arguello" is a place where my family and I feel protected, in a pleasant and warm environment, in a comfortable apartment, giving the well-being that my family deserves. It has friendly neighbors, and there is a lot of tranquility. The administration really is a helping hand that you can count on. Always willing to help you with what you need. Constantly looking for solutions. Its geographical position makes it a highly competitive point, since it has parks, shopping centers, restaurants, cinema, among others nearby... Living in Casa Arguello was an exceptional experience! Thank you …

Let me start by saying, when we initially located our apartment in North Park and reached out via Zillow the response from the management was impeccable leaving me and my wife very hopeful for our tenure. Shortly after our lease was signed and we moved in, communication came to a complete stop. The numbers that I am given to call from the "call center" are out of service. They will take a message to give to the front office when they "return back" and will never reach back out. I've been trying to get ahold of someone for over a month and a half and have continuously been forwarded numbers out…

Everything that’s wrong with renting today. Upon retrieving the keys from the Heetwave agent, we saw a dead cockroach in the hallway. The agent acted shocked and vehemently claimed she’d never heard of roaches at this particular apartment complex. She called out the pest control guy, who sprayed something and that was that. Of course, we continued to see roaches. We received mail for a former tenant, and reached out to see if they wanted it. We also asked if there had ever been a roach issue. She said there had been a major issue the entire time she lived in the unit. Initially, heetwave did…

I’ve lived in a Heetwave property for a few months and have had a positive experience with them. Very professional and responsive. They also have a Resident Relations/Community Support Specialist who is very helpful. Would recommend.

Carol was my agent for a property for a little over a year— she is by far the most helpful and kindhearted agent I have ever worked with. Responsive, caring, and will go above and BEYOND. So sad to leave but so grateful for this experience.

As a current resident i have to shout out a few employees for heetwave. First off Victor and his team are always quick to respond to my calls and have gone out of their way to help me. Cricket at resident relations has been quick to respond and very kind. Also William has been amazing to correspond with.

Management is not likely to remember any promise they make. Get everthing In writing and don’t sign lease online. That way you can initial but disagree with erroneous terms. They have $125 late fees before you’re late. Be careful of the intruders and the people breaking in and damaging the place. No security. No solid doors on your apartment. If you happen to have a broken window. Good luck with maintenance and if you have a disability???? They never respond until you’re approved to move. The Old Palm now 509 Park Blvd Should be awesome but renovations are not up to code. Not worth the time a…

There are not enough good words I can say about Carol. I was moving to San Diego from out of state and ready to sign a lease with Heetwaves, sight unseen. Carol went out of her way to get me photos and videos of the unit I would be renting, after I had already signed the lease (not just the staging photos, but photos from the actual unit) This was a huge comfort for someone moving to a new state to an apartment they’d never seen, and something Carol didn’t need to go out of her way to do. In my past experiences, most property management companies tend to forget about you the second you’re loc…

There are no emergencies under this company. If you are locked inside after 4pm M-F you will be asked to call a lock smith and pay out of your pocket. If you rent a property either a hole on the roof they will wait for The housing authority to file a fine to fix. The realtors lie to you so you can sign a lease. Don’t rent a property in Palm Avenue in el Cajon. These units have too many issues and the owner won’t fix them. Generally speaking people won’t renew their lease because of the awful property. Issues with water pressure and noisy plumbing. Closets without drawers nor hanging bars, h…

Hidden Auto pay fees as low as $10. Rented a property virtually and Tim did not show the closets without hanging rods or drawers. The unit does not have a roof pipe instead there is a foam covering a massive hole where flies come into the house. Maintenance personnel are prone to gossiping rudeness, barbarism and do not do a good job, having to come back several times to finish a given request. Maintenance requests get postponed indefinitely.

just a heads up, these people have such a high rating because they had a "competition" for all managers asking all tenants to write a positive review and were promised a cash prize who they never actually followed through with. I know these guys well enough to tell you that they have only been a management company for a few years. its all parlor tricks. DO NOT BE FOOLED!!!!! they have no idea what they are doing and it has caused destruction through Many properties. the worst part is it is at the cost of the TENANTS! they care not for you or anyone but themselves. honestly it has made me so s…

Do not live in any of these properties.

I recently had the displeasure of dealing with Heetwave Properties, and I must say, it was a nightmare from start to finish. Firstly, their level of disorganization was astounding. It seemed like they couldn't keep track of even the simplest tasks. To make matters worse, at one point during our tenancy their phone was inexplicably disconnected for a whole week, leaving tenants like myself unable to reach them for urgent matters. It's unacceptable for a property management company to be unreachable for such an extended period. But the cherry on top of this disaster was their outrageous charge…

Night and day difference from the last property manager. They are responsive, courteous, and prompt in their resolution to issues. They are making long over due improvements, and really cleaning the place up

Ok so listen! I live this place it’s perfect for roomate situations it leaves neither party feeling like they drew the short straw my room is the “smaller room” as shown below and it’s still more than enough space. The area is nice and chill no noisy or nosey neighbors not to mention the leasing staff specifically Robin Griffin was super helpful from day one very attentive.. down side is guest parking which is limited but she was super helpful in getting us a reserved spot immediately so we could have guest over without worries. All and all absolute perfection 10/10 recommend

I give 5 stars because this has been the greatest service from the start. Not only that but Robin treats you like family and she has great communication.

Heetwave Properties is a fantastic property management company. Victor cares immensely about the residents. He wants to get their issues solved fast, properly and the first time. He moves quickly and efficiently. He has a wealth of knowledge across trades and loves getting things done and truly taking care of the tenants. I give my highest possible recommendation for HeetWave as a property management company and Victor

We really enjoy living at S F Townhomes. Robin Griffin and Israel are a great and wonderful management team!

This review is specifically for the maintenance that Victor provided. When I moved into my place, it was not clean and not ready in general. Upon submitting a maintenance request, Victor promptly called me and came to the property the next day to help address my concerns. He really makes you feel cared for and is a great employee.

Robin has made our recent move in process so smooth and in less then a week we had our keys in hand 🙌🏼🤗 thank you Robin you are the best

El mejor servicio en español brindado por OMAR CABRERA DE WINDSOR, es una persona super extraordinaria, eficiente, profesional, atenta y amable ya que siempre estuvo a pendiente de nuestras comodidades. SUPER RECOMENDADO!!!

Moved to San Diego as a busy college student and needed something that was flexible and someone who would work with me. Omar has been amazing throughout everything and has made my experience living at the Windsor Apartments amazing! He is always making sure things are put together around here and any issues are addressed within a few hours to a day! Great experience overall!

I would recommend any of my friends to rent a HeetWave property. Denise is awesome and is super responsive to anything and everything we need! If there was a 10 star option I’d pick it!

This review is for our maintenance technician, Victor. Victor has accommodated my and my family's apartment needs for many years. He is very professional, attentive to our issues, and accomplishes his work efficiently. His work is very durable and he knows how to clean up after himself- unlike many technicians. Victor is very trustworthy and very communicative. He always responds to our maintenance calls when in need. I would highly recommend Victor for any home improvement maintenance. Thank you, Victor, for all your help!

Just wanted to give a shout-out to our property manager, Robin Griffin, at Santa Fe Townhomes in Vista. We can’t say enough great things about our experience with her. She has been very accommodating with any issues that we’ve had. We would definitely recommend anyone to work with her!

Very responsive company. Rented an apartment for about a year and have no complaints. Denise was a great property manager and went out of her way for her tenants!

To keep your attention I need to keep this review short however, I really could go on for quite some time regarding the relationship I’ve developed with Omar Carrera the property manager at Windsor property. Soon it’ll mark a year of me being a part of the community. Omar has been in position for a little over half my stay. Since the first day, Omar has shown extreme professionalism, understanding, confidence, and knowledge. Outstanding service and response have always been provided by him and Efrain the maintenance/technician gentleman. Amazing community! The views to downtown are intriguing.…

I have had a great experience renting from HeetWave properties! Pak is very attentive and resolves any issues in a timely manner! Highly would recommend!

The property manager, Denise, is the best! She is very responsive and genuinely cares about all the tenants. The property is clean and well taken care of, and any maintenance issues are addressed immediately. One of the best rentals I’ve ever had.

I rented a furnished microsuite at Windsor on a short lease when I first moved to the city. Omar Carrera has been great to work with from day one. I like having a property manager living on site. He’s been available and responsive any time I reach out.

Highly recommend Heetwave Properties and the Windsor in San Diego. Omar Carrera, the property manager, is very professional and friendly. He is quick to respond to any questions I may have and made my daughter and me feel very welcomed and safe. The people who live here are kind and respectful too. This is a great place to live!

I stayed at one of the apartments in downtown San Diego, and it was really nice. The company itself, is super easy to work with if you just need short term housing. The property manager, Omar, was also cool, and easy to reach- literally at any hour. As someone who loves to complain, I genuinely have no complaints.

I needed a place to stay for my rotations and was able to find a place at Windsor on furnished finders. Omar the property manager was the main point of contact and was exceptional! He was very responsive bothe before and and during my stay and was able to send me paperwork right away. He also responded promptly to any issues I had and was very accommodating with everything. I have recommended him to my friends and they also had a great experience at Windsor. Will definitely continue to recommend him to people!

(Ayana Apartments, La Mesa) I have lived here since Nov. 2022 and so far have had a great experience. We have gone through 3 property managers whilst living here and Victor has been the best so far. He’s friendly and extremely helpful when you have a question or concern. He also helps with majority of the property's maintenance requests. As soon as you put in a request through the app, he’s already contacting you so he can figure out the issue and how to resolve it. I’ve appreciated all his help throughout his employment and beyond that, his constant positive demeanor. Thank you Victor for mak…

it is affordable and comfortable , everybody’s friendly. It’s has a laundry room . The room itself comes with a lot of furniture and other things so it’s worth the price I recommend 10 and management is very friendly and helpful thank you Omar carrera

Omar was extremely helpful in not only scheduling my tours in a timely manner; but was extremely responsive to all issues I faced and did an amazing job getting me in my new apartment as fast as possible. Thank you so much Omar!!

Omar Carrera from Windsor was so helpful and understanding. This was my first place on my own and he helped break everything down and eased my anxiety. Provided a clean, safe, and comfortable community in the building. I‘m very appreciative of Omar’s hospitality and clear communication. Thank you Omar for helping me get into a place where I feel comfortable and safe. I’m excited to this new chapter in my life and I’m so glad I was able to find a place through HeetWave Properties.

Omar is great!!!!! He was honest, professional, respectful and very understanding he changed my life for the better. I recommend getting in contact with him if you are looking at any of the properties they offer.

the only reason why I choose to live at Windsor apartments is because of Omar carrera. He goes out of his way for my safety, and others. For example: if I feel uncomfortable walking home late at night, I can always call him to make sure I get home safe. Also, any apartment’s maintenance problems I have he resolves it quickly. Overall , he is professional, and he goes above and beyond his duties. Thank you Omar

Omar the onsite manager at one of the properties has been super helpful & accommodating whenever something came up. I highly recommend.

Experience has been great! Denise made the roommate change process easy. And the apartment was great!

Been living at Windsor apartments for a few months with no issues. The manager Omar Carrera is easy to get ahold of and very responsive whenever you need him

Omar at the 4th street property in the Gaslamp district was very welcoming & courteous when I inquired about any vacancy. He was very detailed & pleasant when giving me a tour of the property & going over the rental application. Needless to say I was approved for a unit in his building & welcomed to the Windsor Apartment family thanks to Omar.

Cari Maggi is a wonderful apartment manager. She always goes above and beyond to communicate well with the residents and get any issues taken care of in a timely manner. She is respectful and caring of the individual needs of the residents. We are so blessed to have her working for HeetWave properties.

I recently had the pleasure of working with Denise Carrero from Heatwave Properties and I couldn't be happier with the experience. From the moment I reached out with inquiries about renting a property, Denice was incredibly responsive and professional. Their attention to detail was evident throughout the entire process. They took the time to thoroughly explain all aspects of the rental agreement and ensured that I felt comfortable and informed every step of the way. Additionally, any maintenance issues that arose were promptly addressed and resolved to my satisfaction. One of the standout qu…

Heatwave is slow to respond to issues, fail to provide updates or ETA’s on issues. It’s been over two months since we’ve had a working washer at our apartment. No updates and no replacement instead we’re forced to go to the laundry mat every time even though we pay rent that should include this. If you see their managing a property you plan on renting I’d run if I were you.

Tim went above and beyond when helping us to secure a new apartment. He was incredibly responsive and professional throughout the entire process and really easy to communicate with. Thanks, Tim!

We have been renting from Heetwave for 2 years now and it has been wonderful! We rented a property through Carol, who has been an absolute blessing throughout our whole experience. She went above and beyond to make sure we got the perfect place and has showed genuine care in our renting journey. She never hesitated to answer any question and always helped us when needed. Would definitely recommend Heetwave to anyone looking for a great rental experience!

We have had the pleasure of renting a Victorian home in the heart of North Park from Heetwave properties for the past 2.5 years. We have been extremely pleased with Heetwave's customer service and ability to respond. We ran into an incident where our glass shower door broke and shattered all over the floor over the weekend and they were fast to respond. The first thing their rep stated when walking into the unit was " is everyone ok?" the urgency to get this matter resolved with their team was remarkable and greatly appreciated. I was surprised to see some negative reviews, as we have always e…

Lifesavers!!!. Helped and my family make a smooth transition into our new place.

This company is impossible to deal with. We have lived at the apartments on Arizona for a year and the experience with this company has been impossible to say the least. Our apartment flooded twice within our first few months living here and the communication on repairs was ridiculous. Not to mention, the repairs were a joke and our carpet was left ripped in the corners. We are also nearing the end of our lease and have had absolutely no follow up. We have reached out about our situation over a month and a half before the ending of our lease and our questions have still yet to be answered. Den…