Priority One Property Management Reviews

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Priority One Property Management

Priority One Property Management, 728 Robinson Ave, San Diego, CA 92103

4.7 49 verified reviews

Property management, real estate and leasing service for residential properties, alongside home buying assistance.

Landlord vs. tenant ratings

Landlord Rating
4.8 / 5
from 34 owners
Tenant Rating
4.6 / 5
from 15 tenants
High confidence · 34 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Photos

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Rating breakdown

5 star
74
4 star
4
3 star
0
2 star
1
1 star
0

Based on 79 rated reviews from the last 3 years.

Priority One Property Management reviews

4.0★Jun 2026

My property manager was very responsive and ensured I was comfortable from day 1 of move in. The price for the space I had so spot on. Maintenance response is a little delayed but that’s expected for a private owned property and the washing machine should upgraded due to supporting 4 apartments (it’s quite small). The only reason I moved is because I was ready to move into a 2 bedroom apartment with lots of amenities. However if you live alone or even a small pet or someone looking for a simple apartment with great living space I recommend applying for their 1 bedroom at 46th street.

5.0★Jun 2026

Excellent property managers, Dianne and Mark take care of everything, They make it easy. Highly recommended. I have been using them for over 10 years.

5.0★May 2026

Priority One has been very helpful with rental property management, a knowledgeable and professional choice.

5.0★May 2026

Marc and his staff have done an outstanding job managing my Rental home. They take care of everything for me. It’s so much easier than when I used to try and do all the work myself. I highly recommend priority one.

5.0★Apr 2026

As a first-time homeowner, I was really nervous about leasing my condo, but Marc and his team made the entire process seamless and stress-free. He did a site visit, clearly outlined what needed to be done, and even handled a few items I thought I needed to take care of myself. Communication has been excellent, and I always feel informed and supported. The photos he posted on Zillow were beautiful and really showcased my property. I now feel completely at ease knowing everything is being handled on both the tenant side and my side. Highly recommend Marc and his team!

5.0★Jan 2026

Priority One Property Management has proven to be very efficient and effective in all aspects of managing our rental. We have absolutely no complaints and would recommend them to all who wish to rent as owners or tenants.

5.0★Jan 2026

“I have had a great experience with Priority One Property Management. They have rented my home quickly, at a fair rate, to good tenants. They are very responsive, provide thorough documentation of the home condition, and are detail oriented.

5.0★Jan 2026

Great service for our rental property. 5 star.

5.0★Aug 2025

I've been using Priority One as my property manager for over a decade now and they have been fantastic! They've taken good care of my property and always know the right people to call to fix any problems that come up. They only contact me when major issues come up and have always gotten my property filled quickly once the current tenant moves out.

5.0★May 2025

as a property owner, i was looking for a management company, which would be professional, efficient and effective, and above all, dependable in my absence - i found all that - and someone easy to work with. highly recommendable!

5.0★Apr 2025

Marc is the best! He coordinated the complete remodel of my rental house in a timely manner and on budget! When it was ready to rent, he had a tenant within a week.

5.0★Apr 2025

I am writing this review on behalf of my aunt who engaged Priority One to serve as the construction manager for the renovation for one of her properties in Crown Point. The crew began updating the home and associated detached buildings in September, 2024. The work was completed in late November. She was very impressed with the speed of the project and was thankful for Marc’s guidance all the way to the rental of the property in February of this year. Now that the home is in the rental stage, my aunt says that she is very pleased with the service provided by Marc and Priority One. They’ve been…

5.0★Apr 2025

Priority One has managed my rental property for about 10 years. They have maintained 100% occupancy, stayed on top of any maintenance and repair issues with trusted maintenance techs, handled monthly mortgage payments and provided reliable monthly owner income payments. Marc is just a phone call away if I have a problem. I definitely recommend Priority One if you need excellent property management.

5.0★Apr 2025

We’ve had several different management companies over the past 20 years and none have come close to the service Priority One has continually provided for 12 years. We would highly recommend Priority One!

5.0★Feb 2025

Property management with extremely knowledgeable staff. They’re one step ahead in all aspects of protecting your property.

5.0★Jan 2025

We have used Priority One Property Management, specifically Marc Cohen, for years and we are extremely happy with the service, the professionalism, and turn around time for any of our questions or requests that we have. We give our highest recommendation and gratitude.

5.0★Dec 2024

Marc and his team at Priority One have been managing my properties for 15+ years. Marc provides everything I expect: availability, reasonable fees, good communication, professionalism with tenants, and genuine interest in the care of our properties. It’s hard to find a good property manager…just go with Priority One.

5.0★Nov 2024

We have been with Priorty One since 2018, and are satisfied with their management service overall. Marc is professional and frindely, he is alway happy with the questions we have, and help solve the issues in timely manner.

5.0★Nov 2024

Marc and his team are true professionals who really helped us with all the steps of renting our home. They took care of all the photos, advertising, screening of applicants and once we found a renter, they have been helpful with the day to day needs of having a renter since we are out of the area. Highly recommend.

5.0★Nov 2024

I’ve had a pleasant experience working with Marc from Priority One. I received military orders to leave San Diego with 30 days notice and Marc was quick to respond and find reliable tenants in my absence. Ever since, he’s been extremely transparent and keeps me updated with any changes to my property. The process has been smooth and seamless, and I think my tenants would agree as they just renewed their lease. I highly recommend Priority One Property Management’s service.

5.0★Nov 2024

I have hired different Property Management Companies over several years. By far, Priority One Property Management is the best one I have worked with. I give them a five star rating and would never hesitate to recommend them. Karen Anderson Rowell

5.0★Nov 2024

This is a well run professional organization. We have had a long 15 yr relationship. Our tenant is happy with the service. They are quick to respond to issues at the rental and keep me apprised of any problems.

5.0★Nov 2024

I cannot stress enough about what a pleasure it is to have been working with Priority One for years now. They are easy to communicate with, always keep you in the loop. They make having a property and living outside the city a breeze!

5.0★Oct 2024

We’ve been with Priority One for the past 6 years, and are well satisfied with their services. They helped us get our properties to market rates, and rental turnover has generally taken place quickly and efficiently. They have also guided some of our renovations, and we have been pleased with the results, and with the cost. Our properties are older, and have had maintenance issues. Priority One is responsive and professional in this regard. Repairs are done in a timely manner. We feel that we have excellent communication with Marc and Dianne, and we feel that our tenants are taken care of!

5.0★Oct 2024

Priority One Property Management makes having rental real estate much easier. I appreciate their attentiveness to detail, their professionalism, and their quick responses when I need them.

2.0★Sep 2024

I was optimistic when I met Diana, but we ran into several issues during my short time working with her. She took liberties with maintenance requests without prior approval. Her response times to email/text were irregular. Lastly, her main pricing strategy is mostly just recommending price drops. After terminating our agreement since no tenants were placed within 4 months, I have not gotten my house keys returned after she re-keyed the doors. Edit: please return my emails/calls about the house keys, since I paid for the re-keying service. Also luckily, I was able to find a different PM compan…

5.0★Sep 2024

Marc and his team are great. Excellent feedback from our tenant on responsiveness to any maintenance issues. The company is a great professionally run organization. We have used them for over past 16 years and really are very happy with their services.

5.0★Sep 2024

Priority One is an excellent Property Management company, the best I've ever hired for my rental property. Marc Cohen is professional, friendly, and is an expert realtor and manager. He's always happy to help with any questions that I have, and takes care of all aspects of managing our property i.e. rent collection and increases, upgrades, maintenance, documentation etc.. Highly recommended!

5.0★Sep 2024

I can only say good think about Priority One Property Management. Mark Cohen and Dianne Gulyas, always prompt to respond to any problem may occurs. I never have to worry about a thing. I highly recommend them to anyone in need of a property manager

5.0★Sep 2024

I have been with Priority One since 2017, after managing my properties on my own, and they have taken so much stress and anxiety away and given me so much more time to do other things than worry about fixing appliances or finding new tenants. They give me such peace of mind!

5.0★Mar 2024

Marc and the entire staff at Priority One are a great team. They do a great job caring for and maintaining the integrity of our property. We know that Marc and the entire Priority One team will take excellent care of our investment, handle all tenants and all maintenance and repair issues and communicate with us as necessary.

5.0★Mar 2024

It has been a positive experience overall working with Marc. He was patient in explaining the various stages of the process of renting out and was available to clarify any questions. He had all the necessary activities planned out and ensured that they got executed as planned. The team did a great job on the repair work and cleaning. They mostly stuck to the estimate they had given initially and made sure to not exceed our budget by too much. The marketing was of good quality. Marc took our inputs for pricing the property and for the property description in the advertisement. He followed up on…

5.0★Mar 2024

Mark and his team have done a great job taking care of my tenants and property while I am abroad. They also helped me get the place rentable and rented out within a week when I started working with them!

5.0★Nov 2023

The Priority One team is detail oriented and responsive in caring for the properties they manage. They follow through, are organized, professional, trustworthy. They know the biz. You won’t get just any random person taking care of your property like other firms. You’ll get dedicated managers who’ve been in the business for years.