Seabreeze Management Company Inc. Reviews

Terrible bad experience. Epoca Reed in otay mesa san Diego totally forgotten and nobody does anything. No rules no policies enforcement oh but they send monthly bills every month on time. Sad having HOA with seabreeze. Who’s in charge of reed ???????

As a HOA board member, I have worked closely with the Seabreeze Management. I have seen steady improvement. While the management of our community has not always been perfect, any concerns that were elevated to the Vice President, Chelsey, were promptly addressed. The current management under Lana has continued to exceed expectations. I appreciate the improved consistency and responsiveness that has come about by Lana’s hard work, conscientiousness, and strong desire to give her clients the best.

I want to commend Lana Gowan , a Seabreeze manager,for wonderful continuing service. No matter what the problem is at our complex, she is always easy to reach and responds very soon. Our complex is finally addressing many needed issues, because of Lana's leadership. We finally have a manager that cares about all the areas of our complex.

I'm new to one of the communities that Seabreeze manages in San Diego. After a couple months from my closing date, it seemed that an odd circumstance made it look as if my purchase had gone to another party. Dana Hopkins Mendes, our Senior Community Manager, helped me get into contact with their escrow team. After a few emails and me providing them with my Grant Deed, they were able to update their system to reflect my ownership. Dana has also helped answer other questions to make joining the community easy.

Dana Hopkins-Mendez with Seabreeze is absolutely the BEST, most INVOLVED, and RESPONSIVE Community Manager we’ve had in my 27 years as an owner/resident in this community… I realize that that the Community Manager is sometimes ‘handcuffed’ by the HOA Boards that employ them, but Dana is ALWAYS RESPONSIVE, even when you may not hear exactly what you want… I do realize that our present Board was handed a ‘bag of crap’ by previous Boards, but I trust that they have learned that Contractor responsibility and OVERSIGHT are imperative going forward… Thank you to Dana Hopkins-Mendez! Gary Keough

I am very thankful to have Dana working for our community. It's an older community trying to come back from years of mismanagement, and I feel that without her we would be in very bad shape. I appreciate all of the effort that she puts into it!

Our experience with Seabreeze Management has been more than we could ask for thanks to Dana. Ever since stepping into her current role, her kindness, patience and persistence has helped us get connected with the right contacts to get the repairs/ maintenance completed on our property. She went above and beyond for us by staying on top of all open work orders while checking in on us and our family. I know many can be hesitant on working with/paying for property management but getting to work with someone like Dana makes it worth it.

Dana Hopkins and her assistant, Cierra, inherited quite a number of overdue difficult issues in our community. I have found them very responsive and truly trying to help us get our heads above of water here. AND - when notices (sometimes negative) have to be sent out, they are respectful and informative. They are doing a great job.

Called Darlene and had a call back quickly. This was a change from my one past experience. HOA communication is critical for success on both sides. Today it worked exactly as it should. Couple of things still open but I’m sure they will be resolved. Great call and actions documented. Perfect!

Homeowners - if you want to maintain any level of happiness in your life keep this company out of it!

Seabreeze does not support us. They let the landscape company get away with not maintaining the property. Nothing gets watered properly, and the weeds are taking over. Everything with them is an aggravation.

Dana became our property manager late in 2024. Within a month or two of getting her feet wet with the nuisances of our complex, it was apparent that Dana gets things done. She is knowledgeable, communicates in a timely manner and follows decorum. She conducts the HOA board meetings efficiently and documents discussions thoroughly. She is a pleasure to work with.

Dana Hopkins Mendez was very responsive and helpful as I worked through an insurance issue with my mortgage company. She answered her phone when I called and quickly sent the documents I needed. Unfortunately such personal help is becoming more rare so I very much appreciated Dana's attitude and assistance.

I have been pleased that Dana Hopkins Mendes is handling our community now. She is efficient, professional and on top of all our concerns. She has her hands full with our large community. I am very happy she is on board. SB

Thank you, Dana Hopkins Mendes. Although we have attempted to have the mice issue in our courtesy wall resolved under prior Seabreeze Community Manager(s) for over a year, on your watch, you have done a stellar job of assessing the problem and following the process through to completion in a timely manner. Your efforts are very much appreciated. In our opinion, YOU personally have raised the SEABREEZE bar. Many thanks for your time and effort, Monica & Ron

Dana Hopkins Mendes, is our Community Manger and she, with her expertise, has brought positive change to our community. Not only is Dana a good communicator and understanding of the owners' POV, but she has an excellent background in management of an HOA. By far, Dana has been the best Community Manager we have had in the six years we have been living here. If you live in an HOA, you know the Community Manager, is your liaison to the Board, an informational source, and enforcer, all of which is crucial to the wellbeing of the residents in any HOA community.

If I could rate this company a zero I would. After leaving several messages and actually having the rep tell me he would call me the next day at the HOA meeting still no call. No one takes accountability. Seabreeze is completely unprofessional and it shows in all their bad reviews. They should be put out of business.

I might have complained in the past about lack of response to a homeowner's issues but now I realize that may have been due to our HOA's representative. Since Dana Hopkins Mendez has taken over our account it has been a complete turn-around. She is experienced, diligent and very knowledgeable in the world of property management. Since she has started working for my HOA, I have seen her on numerous monthly board meetings and she is tackling all our issues head-on and in a timely manner. During the course of the Zoom meeting she is able to pull up relevant data, respond immediately to topics t…

UPDATE: They are being replaced in our community and we will no longer have to deal with incompetence, and being ignored for the most part!! . Huh. Lol. Well deserved. (Hate to say I told you so). THE WORST. *Myself and many others in our community will do our best to make sure the contract is NOT renewed. Unanswered emails by our supposed community manager-Melva Willey. Really pathetic frankly. No wonder they have so many one star reviews!! In this picture is a "common area" outside our unit, that is being ignored. What are walk-throughs for? Most companies like this one have poor leadershi…

The absolute worst HOA in the world! This management company has practically ran me broke in fines, over $30,000 in fines in two years. They fine me for things I don’t even do, they refuse to let me defend myself and talk over me, laugh at me and hang up on me in zoom meetings where I get to defend myself and express to them the fines are for things I did not do, they harass every person that comes to visit me and everytime I have someone visit I get a $1,000 fine because they say it’s a short term lease when it is actually family coming to visit for a weekend. They told me if I have someone c…

The property manager for my community Stella Estrada does not respond to emails and does not return phone calls. This is very disrespectful considering that I pay my HOA fees on monthly basis.

I want to thank Mai Lahn, Josh, and Susan for all of their efforts in helping us assist the tenants that we help! All of them are very responsive, personable, and knowledgeable regarding the multi tenant commercial space! We look forward to working with them in collaborating with providing solutions in a timely manner for their properties they manage.

I was wrongfully towed, and after it was acknowledged that I was entitled to a refund, I was repeatedly given the runaround. I was told to wait for reimbursement from a third-party vendor, but when I contacted that vendor, they said the refund had to come from the towing company. It has now been 60 days of back-and-forth emails with Sara, and the issue still has not been resolved. At this point, my emails are no longer receiving a response. The lack of professionalism has been extremely disappointing. Rather than handling disputes with their vendors internally, this company has placed the bu…

Despite paying monthly dues on time, our work orders consistently go ignored. Management is completely unresponsive to emails and avoids taking any responsibility for ongoing issues. Specifically, Jessica Archer seems uncooperative in resolving or responding any issues, further demonstrating a deep lack of professionalism and competence within this team.

Ed at the Treo front desk is always very helpful when I need help with something, he knows the answer!

Jay & Ed have been very helpful with any questions we had regarding the building and our apartment!!!!

I wanted to give a massive shout out to Ed at Treo, where I reside, who helped me track down an important package that was inadvertently placed by another attendee. He was efficient, kind and strategically tracked it down for me in a speedy manner. He is always so warm and inviting to residents and we are so lucky to have him at Treo!!

I came home today to a screaming smoke detector that needed a new battery. I didn't have any way to change it myself. Fortunately Memo and Ed came to my rescue. They were very professional and they finished the job in ten minutes. Thanks, Guys

Ed Franco, at Treo is amazing. He goes above and beyond in everything he does. His impeccable attention to detail is impressive. Grateful to have him at our building.

Ed Franco at Treo always greets everyone with a big smile and a friendly hello. Today, Ed helped me use a luggage scale to weigh my suitcase which I couldn't have done without his assistance. He always goes above and beyond to help the residents at Treo.

I've dealt with Ed and Jay in my building for quite a while and they both do a great job dealing with people and handling the front desk at Treo.

Hands down the worst customer service. Malva is rude, dismissive and condescending. She had no problem speaking to me like a moron but the minute I said something she flexed her ego by telling me not to speak on my tone (which was very calm and direct.) we’ve lived in our complex for 13 months with no issue and now suddenly we are violating parking rules and she consistently kept saying we’re violating but not giving any help. They don’t d serve to be in business working with clients.

Horrible. No security at their buildings and tenants deal with mail theft and slashed tires. Too cheap and greedy for them to care about us!

not surprised at all this trash heap of a company has all 1 star reviews. Water has been down for two days where I live, cant even flush the dang toilet. Was suppose to be done this morning but there hasnt been any update so im fully expecting to get home after work and the gym to once again have no access to my shower. Trash