Torrey Pines Property Management | San Diego, CA Reviews

Worst management ever. Rudest employees. As an owner, find someone else.

It was nice living there

I've been a resident with TPPM in San Diego for 7yrs. They have beautiful properties (I've lived at 3 locations) and working with Jon Silva was always a treat. Jon has been absolutely phenomenal and always willing to help whenever I've needed. I highly recommend TPPM and Jon to anyone looking!

I lived at 4554 Bond Street under Torrey Pines Property Management for nearly 10 years (June 2016 – October 10, 2025). In all that time, I paid rent on time every month and was a reliable. As of December 3, 2025, I still have not received my security deposit or the legally required itemized statement explaining any deductions. What makes this even more troubling is that the apartment has already been relisted on Torrey Pines’ website, advertised as available for new tenants, yet my deposit is still being held. They said the carpet will need to be replaced but I have received no photos or rece…

We had a great experience living at Village Apartments. Jacque, the property manager, went above and beyond to make sure everything was perfect. Jacque was always friendly and kind whenever we spoke with her, and any maintenance requests were fixed promptly.

My experience with Torrey Pines Property Management has been 10/10. Nicole, my property manager, is fabulous, responsive, caring, and compassionate towards us being humans living in a home, not just a number or a dollar. I hope everyone gets to have a property manager like Nicole. :)

This property management company sucks. The fire alarm had been going off all day in one of their buildings that I live next door to. I tried calling the management company to let someone know about the fire alarm and no one answered their phones and no one called me back after I left a voicemail. Incredibly unresponsive and poor property manager

The team at Torrey Pines has been super helpful taking care of my needs as i lived in PB. I would def recommend using them for the future!

Grossly unprofessional, unethical, and incompetent operation. Property management is inept and ineffectual in addressing chronic noise and smoking issues. 10% annual rent increases, yes; replacement of antiquated appliances and furnishings, no. Do not rent from TPPM!

Tienen cucarachas y la manejadora muy grosera eso es en el Cajon ca les están cobrando panel solar con la renta pero estaría bien llamar a la ciudad para que miren bien todo lo feo que están adentro

Your ceiling is in very very bad condition ,you can hear others peoples having sex in these apts ,your floors cracks ,needs too be fixed paper thin walls .noisey neighbors, cannot sleep here at all your company has poor management. No one should want too stay in these conditions

From the beginning they’ve been great with me the process was quick and Graciela was very nice and explained everything I had no questions it’s 2 months later and it’s been the most peaceful place I’ve ever lived people here mind there own and respect there neighbors, the property is always very clean and laundry area is always cleaned as well Tory pines is 5 stars in my book any time I needed anything Ir just a question Graciela had always helped me right away really respectful and that’s a big thing keep up good work no complaints here

The worst of the worst. Expect annual/maximum rent increases. Ignored maintenance requests and then accusing the tenant of causing any damage rather than admitting that the building is falling apart. Frequent harassment by inspections with little to no notice. Property manager Thao is quite rude and threatens to charge tenants for any maintenance issues related to aging properties. STAY AWAY FROM TPPM!! This is not misinformation in anyway just facts. It seems that TPPM has a team that will try and negate this review but rest assured this a first hand account of how the company treats its …

I rented an apartment from this company. I have nothing but GREAT experience. I lived in 720 East mission ave Escondido and the apartment was spacious, clean and fair price. Compared to San Diego rentals. I loved the neighbors and most have lived there for a long time. I had a couple of problems while I was there. A water leak from the above unit and I forgot the other one. I reported it online and both times, they fixed it quickly. Paying rent was online too for free!! The property manager’s name is Barbara and I think she’s the most beautiful person inside out. Super helpful and pleasant to…

Jacque , the lease manager, and Nacho, the maintenance manager are the BEST!! They each deserve 5 stars! Jacque is always on top of everything. Very quick to respond if there is a need. The swimming pool maintenance was changed and now because of Jacque, water is sparkling clean!! It's such a pleasure to live in the Village!!

DO NOT MOVE ANYWHERE THIS COMPANY OWNS OR MANAGES!!!! Read some of the responses to the negative reviews and you will see how UNPROFESSIONAL the whole company is!!! They will 100% scam you out of your security deposit!!! I have been forced to get a lawyer and go to court over the incompetence of the absent property manager Amber Chandler and her LESS than professional boss Nicole Sarber! Both should be fired immediately for not doing their job correctly!!! We were FORCED to move out because the neighbors were smoking cigarettes all day and night inside their home which was supposed to be a sm…

Where do I start! I began renting with Torrey Pines Property Management because of John Silva. I had actually got lost (2010 when we still printed Mapquest directions) and I ended up in University Heights. I saw a for rent sign and it was a very well maintained building in a super cute area. I walked up and I met John as he was exiting the available unit. I asked him if I could see it and he showed me two available units. I tried to leave a check that day with the deposit and first month’s rent but I had to go through the process like everyone else haha. Well I got it! I couldn’t understand …