Altos Realty & Property Management Reviews

bought a deal in Littleton and kept on Altos for management as they were in place at time of purchase. I can say without exception this was my best 3rd party management experience I have had in 20+ years in the business. The team did a great job. Highly recommend them.

So I just moved to a second Property That altos Realty Manages I am very happy The apartment is clean well maintained Ready for move in The few little things that I caught That needed to be fixed he took care of right away Application process was very easy they didn't try to make it difficult Signing the lease was easy no stress these people are great it's not often that you find Great landlords Alto's realty is one of them The first property I was at 6 years before they sold it 6 months later I moved to another one of their properties Because all landlords are not the same Property is clea…

After being there for over a year they went through 5 property managers, you can never get an answer, they just ignore you, they “lost” our paperwork for moving in and asked us for a copy. Our unit was dirty when we moved in with a layer of dust on everything even the fan blades, there was junk left in the garage from previous tenant, they charged us for, we cleaned the carpets and still got charged for carpets. I would give them a 0/5 stars. No one had any idea what’s going on, they messed up our initial move in costs and ended up charging us late fees because they didn’t do their math right.…

Ari is great over at altos. She always responds to any renter requests/fixes I had quickly, and has gotten many things done for me in my stay with altos. a great personality to add.

A more decent rental company in Colorado. They usually stayed on top of maintenance and worked with me when available. The rental is pretty outdated for the price which is why I give it 1 less star.

I truly enjoyed my 2yrs stay with Altos! My property manager was Arial and she took care of all my needs and Prioritized the efficiency of my requests which have been phenomenal! If you’re looking at a property currently in the Littleton and Centennial area, I would highly encourage you to reach out to Ariel. She makes you feel like you’re at home and is always on standby when you need anything. Very Welcoming Staff!

Awesome property, Richard and Ariel are on it! If you need anything they are there! Perfect price, very convenient location. Well managed, well maintained, friendly and professional property team, pet friendly, no pests! Great place to live!

Wagny met me at a property for a showing. I pointed out the heat was on and did not turn off and he said he would have it repaired and would follow up with me when that happened so that I could come back to view the property when it was fixed. Further, when I asked him questions pertaining to property management, landlord and tenancy matters he was exceptionally knowledgeable, was able to objectively understand all three of the positions in renting matters and gave me a lot of security that he doesn't just work for the owner or property management but also for the tenants. I get the idea he wo…

This realty company is a joke. I am a tenant at one of their apartment buildings. This is the second time I’m having a leak in my apartment behind my cabinets. We submitted maintenance request. Never hear back from them until it gets worse. They never answer their phone or even text back.

I could not recommend Altos Realty enough. I lived at one of their properties in Denver for a year and they were consistently helpful and responsive beyond the norm for a management company. Even after moving out and leaving the city their office sent leftover mail and assisted with random one off situations that arose through the move.

I've lived in rentals for more than 25 years and Altos Property Managerment is by far the most responsive and easy company to work with. The people they hire to do maintenance are very professional and prompt. It's been an all around great experience.

I rented at an apartment they owned on Ogden. Rarely do I leave reviews for apartment management but wanted to highlight Nikki B. Who oversaw our apartment- she always replied quickly, always took maintaining the building seriously and had planned many improvements, we moved on to a larger apartment but this one was great for the price and we appreciated Nikki’s quick response time.

They are unresponsive to tenants. Their #1 priority is profit. Do NOT trust them.

Horrible management company. Only been renting from them for 3 weeks and it's been nothing but issues. First my back door didn't open/shut properly and it took me OVER 2.5 weeks to get a new one. Literally couldnt open the door and had to take the knob off for a week, real safe. After being talked down to like I was being dramatic or making it up. The maintenence guy came out and immediately said "i cant fix that, its completely warped and you need a whole new door and frame". Shocking, a girl does know what she's talking about. The duplex was FILTHY on move in day. Im talking jelly on the wa…

Disgusting. We’ve been needing new washers for 3 months now. I would give you guys zero stars if I could.

My experience as a tenant with Altos presented several challenges, including safety concerns (requiring legal intervention), unexpected charges, and potential non-compliance with tenant laws. Prospective tenants are advised to thoroughly research their rental options. Disclaimer: This reflects my personal experience, and individual experiences may vary.

It’s nice to have peace of mind when you have property managers like Ryan and Ariel at Altos.They were easy to reach if anything came up and they made sure issues were addressed quickly. Communication was excellent!

Alex was a great help to me very helpful. He is a good man and went beyond the call of duty, just like a good Marine would!

Ariel R was extremely professional and helpful , definitely recommend !

There have been a few issues with the apartment, but all fixable. Ariel really showed up and worked everything out for me. I’ve never had an apartment respond in such a timely manner. And I’m sure it has to do with Ariel. She gets the job done! Thank you Ariel! Grateful for you🫶🏻

Happy with the service I received from Ariel in the office and excellent service from vendors she sent out

they never answered the phone lines even if you leave a recording on the voice mail, the property manager was very rude, they would charge for everything from parking to just paying the bill. Would not recommend living here for these reasons and the fact that it says they plow the roads and charge you for it but never actually do it is great, I was trapped at my house multiple times last winter because of this.

Hello Google posting! I am a tenant with altos reality & I want to express my appreciation to Alex my property mngr- he is so attentive & handles all problems big or small!!! He's an assest to your team!!! Thank you Alex!!!

My first 2 years in the property were not so good, but when Alex Charneski took over the property, it was extremely pleasant. Alex was very attentive and communication was excellent. The basic repairs needed were quickly taken care of by Alex. Not so sure I would recommend Altos as a whole, but definitely any property run by Alex.

Jordan helped me see the property, get moved in and squared away. I was out of town when the property was first listed, and Jordan set me up with an application and continued to communicate other prospects to ensure I didn’t miss out while on vacation. She had maintenance out within a few days of move in. She is extremely communicative, responsive and knows the process thoroughly. As a whole Altos is very easy to work with, not to leave out the maintenance guy Bob, arrived at the beginning of time slot with a 30 minute heads up, which is always great. Fixed everything and was very nice and in…

Staff at Altos have been friendly and helpful! Specifically, Jordan is extremely responsive, knowledgeable, and friendly. Jordan is effective at communicating with the building residents about upcoming maintenance and etc. Very easy to work with and to hear back from! with Altos as a whole, I have only a couple of gripes: 1) if you lock your keys (specifically the building key which cannot be copied) in your apartment, there are no after hours options available to access an extra key. I've had to pay $500 to get into by apartment for a late night locksmith which seems like a preventable situat…

Jordan has been a please to work with from Altos management. Very responsive when we need anything!! Thanks Jordan!

Moved in under a different realty company. Location was sold to Altos. Never maintenanced anything in a timely manner. The COMMUNITY washer and dryer in the apartment complex was broken for an entire year. They simultaneously raised my rent $200. They never shoveled snow in a timely manner, let trash pile up in the dumpster, and a million other things. DONT rent from them.

Lived at one of their properties (Monroe Gardens) for 3 years and it was a great experience. Management was helpful, responsive, and got ahold of their subcontractors quickly whenever there was a maintenance issue (very few issues). Shout out to Jordan especially for responsiveness and coordination over the past couple of years.

Alex Charneski has been very helpful with my recent move into a townhouse. I have had some things that needed addressed by Altos Realty Advisors and Alex Charneski has quickly responded to the issues and followed through promptly fixing all situations in order.

Had to get a new lock on my door and a new burner for my stove and it happened quickly and efficiently. Thanks Alex C.

I did not like the property I was on but the management company dealt with me fairly and with empathy to come up with solutions which I appreciated.

No dan el servicio adecuado no contestan los mensajes ni correos electrónicos tengo 4 meses reportando un servicio que la lavadora y secadora no sirven y es momento que todavía no solucionan el problema

So far I've had a great experience with Altos Realty. I've had a couple of maintenance issues that required immediate attention and they were on it! Wagny has been an excellent property manager, with his follow through and attention to detail.

I lived in an Altos property for almost three years. From the original tour and application through maintenance requests and move out they were always kind and wonderful. Elizabeth was my main contact and she was always prompt to respond to me, reasonable with my requests, and kind.

Just don’t lease through this company unless you want to wait months for things to get fixed. Like mold… or washing machines… I have reached out multiple times and the phone will sit on hold for 30-45 minutes then send you to voicemail. If you do end up reaching someone at the office they’ll argue with you and say “well I work with other buildings so you’ll need to reach out to your property manager” or “we haven’t been made aware of this situation.” They have a text line but then don’t text back. I haven’t been able to reach my property manager in weeks, and everyone else I’ve talked to has b…

Jackie and her team at Altos are the worst. They fail to provide any help upon customers request. Simply ignorant and terrible experience.

They're usually really really good at getting back to you, answering questions and acting quickly if there's an issue. Saying that I have had a couple instances when I've had to contact them multiple times to resolve an issue, but over all they're a 4.6 Star.

My experience with Altos is pathetic. I call and call and still no response: then I finely get a response. But another thing is I have a statement from housing that says I only have to pay 215:00 monthly then I get a piece of paper that says I owe $916:00 a month but I still have not paid it and I am not going to pay it.

Had most terrible experience with Altos. My ex-agent was really helpful but came to know that she had recently quit. I had rented a townhouse at 3682 S Perth Cir, Unit 104 and made a security deposit of $2250 out of which, Altos returned only $1705. The cleaning charges are acceptable even though it’s bit pricy (180 for carpet cleaning and 160 for deep cleaning). I am pretty sure they did not do that cleaning when they handed us the keys first time we entered. I have all the pictures taken before renting and after we vacated (posting pictures below for your reference after I find it in my driv…