Associated Brokers Realty, Inc. Reviews

Absolutely outstanding service. I’ve sent several family members and friends here, and every single one walked away thrilled with their experience. The team goes above and beyond answering questions, easing concerns, and making the whole process feel easy. It’s a rare thing to find a leasing company that genuinely cares about people, but this one does. Five stars without hesitation.

Highly recommend! Laura and team are top notch - they manage expectations for all stakeholders, stay on top of the ever-changing legislation going on here, and are proactive. It's hard to keep everyone happy, but Associated Brokers sure does try.

I just starting working with Laura's team. Gotta say, I'm very impressed! They made suggestions of things I should and could do to make my rental more appealing and they helped me make it happen.The rental was leased at a reasonable price in a reasonable amount of time. And, now, I have such a sense of peace, knowing they are taking "care of business" . I can relax and not worry about those phone calls that inevitably come at the most inconvenient times when you are a landlord. Thanks to Laura, Serena and Aaron and team, I got my life back!

We have self managed rentals for over 50 years. Associated Brokers has managed our rentals for the past 7 years. This has been an extremely positive decision for us. Laura and her staff provide professional and thorough services to both landlords and tenants on every level. They have a detailed and easily understandable record keeping system. Laura is passionate about her work. As a result of her experience, she has a pool of trusted contractors she uses for any needed maintenance and improvements. Satisfaction for Associated Brokers' job performance is definitely 5 Star based on our exper…

Laura and her team has been very diligent managing my properties. I am very grateful to have them on my side. I would recommend them to anyone looking to have a partner to take care of your property needs.

Property Management guru Laura Freese handled all maintenance requests promptly and professionally.

What a great experience. We went from trying to manage our property by ourselves to Laura and her team. Best decision we’ve ever made. They are professional and reliable. If there was an issue with repairs, they were done quickly and the right way. If we needed questions answered, they came through, promptly. I would highly recommend Associated Brokers if you’re looking for a rental or a property management company. I can’t speak highly enough about the weight they took off my wife and I!

I have worked with Laura Freese for years and she is just an all around amazing person and a fantastic property manager. Laura takes amazing pride in providing guidance and expertise. The care and attention to detail is second to none. I cannot recommend Associated Brokers enough to provide amazing property management. Thanks Laura!!!

Maintenance will show up without notice when you're not home and just walk in your apartment even if you have pets and tell them not to. They will also leave a big mess behind and not clean after themselves

Terrible customer service for active tenants needed a permit for my new vehicle to park in the parking lot already been at it for a week now they want me to wait another week. I do not have street parking by our building and I just keep getting told to park in the street, two blocks away by the way, and when I asked them to pit my truck on the do not tow list, service offered by all tow companies, they just said no park in the street or get towed. Shows how little they actually care about you once you sign the contract beware

The worst of worst. They totally ghost tenants that need repairs. From day 1 they didn't even have all the keys to our unit. I would never rent from any property they managed again.

I had the misfortune of renting from Laura freese at Associated brokers reality for 10 months and honestly, it was a nightmare from start to finish. First off, communication was practically nonexistent. I had to chase down responses for even the most basic issues, like maintenance requests or lease questions. Emails were ignored, phone calls went unanswered, and if I did get a response, it was vague and unhelpful. When something broke in the apartment—whether it was a leaking faucet or an issue with the heating—it took forever for anything to get fixed, if at all. I would submit requests, an…

Always helpful, love being a renter from them.

I would not recommend using this property management company to anyone. First of all, the townhome was advertised to us as 1,200+sqft, and it turned out to actually be only 890sqft. Also, they kept more of security deposit than they were supposed to and I had to threaten brining them to small claims court to get the proper amount of my security deposit back. There will also be an additional fee of $30-40 on your monthly rent for a “resident benefit package” that you are not able to opt out of. You can have the fee slightly reduced if you have your own renters insurance, but you are still stu…

This management company is shady… to being with, they lied about the square footage on the apartment listing (they put 1200sqft when in really the space is around 800sqft) We got over that, but during our time living in one of their properties, even tho they would respond to our maintenance requests, nothing was ever fixed. We sent at least 4 request for them to fix the washer and dryer ( just 1 of each for at least 8 units and we still needed to pay with coins almost $2 for using these really old appliances) until we left on Sugudt of this year, they never fixed or add new washer and driers. …

Our rental home was moved from our previous property management company to Associated Brokers and it has been a blessing. They are so kind, easy to get a hold of, EXTREMELY responsive for any issues we have - and just overall a 10/10 experience. I have never had a property management company that I liked until this one - they rock - highly recommend! Laura is incredible.

My experience with this company are rude employees, who are hard to get a hold off, often weeks would go by without any type of response. Trying to jack up rent with hidden fees in ridiculously long 50 page contracts. Increasing utility bills for things that don’t work properly and they aren’t willing to fix. Telling us we need to pay extra for a renters benefit package that was full of things my partner and I already had ( renters insurance, identity protection from a company we already used). Prime example of being rude and unprofessional would be looking at the responses they give to people…