Atlas Real Estate Reviews
Atlas Real Estate
Atlas Real Estate, 970 Yuma St, Denver, CO 80204
Atlas Real Estate provides third-party property management for investors, focusing on an investor-centric, full-service model for single-family rental portfolios across multiple markets, with Atlas Home Services for maintenance and a resident-focused Uplift program tied to Atlas brokerage.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Fees & business details
From Atlas Real Estate’s website. Confirm current pricing with the company.
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Rating breakdown
Based on 416 rated reviews from the last 3 years.
Atlas Real Estate reviews
Ryan B is the best property manager and he is really responsive when something is needed!
I have consistently been impressed by Atlas Real Estate's professionalism and commitment to their clients. Ryan Borchert has been an exceptional resource, combining strong industry knowledge, practical problem-solving, and excellent communication. He does an outstanding job helping clients navigate challenges, evaluate options, and make informed decisions about their assets. I would also like to recognize Tiffany Chavira for her professionalism, responsiveness, and attention to detail.
About six months ago I moved my rental properties to Atlas after years with one of the largest property management companies in Arizona. I left because of ongoing accounting errors and general mismanagement, so I came in skeptical. The experience has been the complete opposite. Atlas has handled my lease-ups smoothly, managed some genuinely challenging tenant situations with professionalism, and the accounting has been accurate and on time every single month. That alone was worth the switch. The standout has been my property manager, Tiffany. She is responsive, proactive, and treats my propert…
We have had an outstanding experience with Atlas Real Estate and especially with our property manager, Anthony Feldmann. From the very beginning, the entire team has demonstrated professionalism, integrity, and a genuine commitment to providing exceptional service. As a company, Atlas has consistently been responsive, organized, and proactive. It's clear that they take pride in maintaining high standards and creating a positive experience for both property owners and residents. Their attention to detail and dedication to customer service truly set them apart. Anthony Feldmann has been except…
Anthony Feldmann and the team at Atlas have taken great care of managing our rental unit, highly recommend!
Soy dueña de una de las propiedades que tienen en renta, desde un principio he recibido un trato de lujo, siempre resolviendo mis dudas, siempre hay amabilidad por parte de las personas con las que me dirijo, en especial con Claudia Garcia y Armie James. Los costos por el manejo de propiedad son muy accesibles, en general mi experiencia con ellos me hace sentir confianza y seguridad a poner en sus manos mi propiedad! Gracias! 100% recomendables!
The realtor who is the owner too, sell my house 2022 or 2023 that hottest market for one month he told me none visit my house. I called him every Thursday or Friday night to asked him to down the price and he kept told me waiting for the weekend that made my house price had to run after the market. That is so so so frustrating I ever experienced for sell my house. , I don’t remember his name is Greg or David. I lost the gold opportunity to sell my house.
I have been with Atlas for 2 yrs now. They have been shaky at times but we have always been able to work it things out rather it be maintenance or late rent. I recently had surgery and was out of work several months. Causing me to fall behind a couple of months. They have a lot of fees that they tack on to your rent constantly. I have know air conditioning and the heat isn’t very good in the winter because there is no insulation none at all . The windows blow out of the frame when the wind blows hard. They have refused to address it. Recently my bathroom toilet came uprooted from the floor bec…
Customer service like Mrs. Beatriz Gordillo is what makes a company great, and keeps it afloat. Even if the services are terrible and the realtors are awe full, the people like Beatriz Gordillo keeps companies moving and customers happy. In my experience, the realtor has been awful, I have never met the realtor, yet since day ONE, customer service agent Beatriz Gordillo called me to inquire all my questions and help me through the process, taking her time and patience to do so, and even when the realtor left the house dirty, and I was angry , Mrs. Beatriz Gordillo fixed the issue when the rea…
Updating our previous 2 star review. We gave Atlas too many chances in the 2years of managing our 4-plex. With the benefit of hindsight, we should have terminated them and found new property management within months. It started off well, but after month 3, promises to turn the investment around never manifested. Five personnel changes including three resignations signal resource loading issues. The property managers are seemingly spread too thin. The results were consistent issues with poor quality worksmanship, a 15% positive monthly cash flow record, poor communication upstream and downstr…
Enjoyed this house very much. Easily accessible and beautifully done. Only changes I saw would be to have the double vanity off the master and the single sink in the hall. Also I would move the chain link on the side to have the side door lead directly out to the back yard. Quick and easy fix. With that said I absolutely loved the house and hopefully will be a renter there!!!!!
I cannot say enough wonderful things about Mimi and Tiffany! From day one, they have been nothing short of amazing. They are always responsive, incredibly kind, and genuinely understanding whenever I've had questions or needed assistance. Their attention to detail is exceptional, and it's clear they truly care about both the property and the residents who call it home. What stands out the most is how consistently they go above and beyond. They don't just do their jobs—they make every interaction personal and ensure residents feel heard, valued, and supported. It's rare to find a property mana…
We’ve only lived at this property for a few months, the dish washer doesn’t do anything, the washer and dryer also didn’t work so we had to replace that ourselves. We were handed to worst yard, the place practically looked abandoned until we moved in. Because we got the yard so bad they did an inside inspection a month into living there, because they thought we just trashed the place. They paid someone to cut our lawn, but it just killed any grass we did have growing, which they charged us an outrageous amount for. The sprinklers don’t work, even though they’ve had someone come look at the sys…
Daniella Martinez and the other guy that she was with they did a wonderful job repairing my front porch
Hasta los momentos estoy muy agradecida con la señora Beatriz . Ya que siempre estuvo atenta a mis mensajes y llamadas. Ayudándome a mis dudas y inquietudes. Se lo agradezco mucho de verdad .. Gracias 🙏🏻
Mario and the team at Atlas have been wonderful in helping with any maintenance work needed. Super job!
Estuve siempre en contacto con la señora Beatriz Gordillo, siempre fue muy paciente y amable nunca me dejó de responder, siempre me explicó paso a paso todo, tiene un don para trabajar con las personas incluso me ayudó como traductora vía telefónica es un amor de Persona muy responsable. Felicidades súper recomendable es muy buena es su trabajo. Muchas gracias señora Beatriz por todo su apoyo durante este proceso estoy muy feliz en mi nueva casa.
Josh was incredibly helpful giving me a home tour over facetime when I was unfortunately out of town. He made sure to go over all my questions and concerns about the unit and was just overall very helpful with providing me with the information I needed to make a decision on my rental. Thank you!
This is the worst company to rent from. They stole $250 of my poor grandmother‘s security deposit for ridiculous fees, when she left the apartment in better shape than she found it . I also emailed someone because we were not able to cash the security deposit still have not heard back. The apartments are crap, They just painted over everything. Someone broke into my grandmother’s car 2x and nothing was done about it. They don’t even have security cameras. I wish I could give this company less than one star.
I was looking for a house to rent for several weeks if not a month with really no guidance, trying to get responses, schedule tours, etc. Then I toured a couple Atlas properties and they made the tour process so easy that I looked at a few back to back. Then I got a call from Pete Collins with Atlas anf he helped so much. Asked what my needs are and price range was, suggested several homes that met my needs, even if they were from another rental agent. It was like having a realtor for rentals and it absolutely won me over and we found the perfect spot. Thank you so much Pete, and thank you Chr…
I had a wonderful experience with Mimi Solis. She provided exceptional customer service and was incredibly caring throughout the entire process. She took the time to answer all of my questions thoroughly and made sure I felt informed every step of the way. Mimi was professional, knowledgeable, and genuinely attentive to my needs. Her dedication to helping customers truly stands out. Thank you so much Mimi.
I really dislike the full automation. I am in need of certain allowances because of the predicament in which I find myself, and I'm guessing no such allowances for individuals are ever made; automation does not assess applications case by case. However, other than an odd aroma, the unit is very nice.
Absolutely terrible property management/landlords. Our apartment was broken into by a neighbor 2 months ago, in the process our door and door frame were badly damaged. The incident occurred on a Friday night, we couldn't put in the maintenance request as an emergency without having to pay their fee since a broken door that doesn't latch apparently isn't a problem to them. 4 days later when maintenance came we were told they would just glue the frame back together and call it good. Thankfully they didn't go that route and the did replace the frame. However the frame is not built properly and th…
Atlas has been very responsive and helpful with our issues at our home. They have stayed on top of getting fixes. And in complete communication. Even replaced the carpets. I look foward to using them in the future. As long as they continue to operate on helpful manner as they have it will always be 5 stars for me
This is definitely what I’m looking for to house myself and kids. Clean, everything functional, and in the right location.
Of course you've been through my up n downs n my ups again I'm beyond greatful for my place that I love with it with all my heart as long for y'all team . Youve guys have come so far from where it was when I first moved in and I'm deeply sorry for bad company along the way that was very poor choices on my part I normally would never want those kinda people to know where my family lives it has come to stop and Hannah will be home soon ..I couldn't have done this with out you guys I hope you know my heart and deeply understand the pain I'm going through . It's the most pretty place I've ever bee…
I rarely leave negative reviews, but my family’s experience with this property management company has been one of the most frustrating experiences we’ve ever had as tenants. A contractor-related leak at our rental led to mold contamination that displaced my family, including two young children. Throughout the process, communication was inconsistent, questions about safety were often left unanswered, and we repeatedly had to push for updates and documentation. At one point, we were told we were welcome to remain in the unit despite active remediation concerns. Later, we received conflicting in…
Atlas took over our complex, I’m a tenant! The changes with adding more to rent has been ridiculous! Mind you we live in a nice community, and now these new people want to add to our rent…water/trash/sewage, an additional monthly fee for their insurance plus just stupid stuff with that extra fee. Adding an administrative fee when you renew your lease! We liked knowing when we signed with the other real estate company that it was this and no added additionals. We felt like this new company is nothing but new owners making money, taking, and not making the property the way it was. Not just that …
Where do I even start Been trying to reach out for 2 weeks about my lease renewal, every contact is an outsourced call center and none of the workers know anything that is remotely helpful. So they reach out to the actual property managers (which is crazy their numbers are third partied), then when they contact you it’s automated and they don’t reach back out. It’s been extremely frustrating to get in contact with anyone who actually deals with your lease contact, and now I’ve been enrolled month to month automatically which I did not want. The dryer in my complex has been broken for two month…
I can’t say enough good things about my community property specialist at Atlas Real Estate, Beatrice!! She is, hands down, one of the most responsive and reliable professionals I’ve ever worked with. Any time I call, she answers—no delays, no runaround. That kind of consistency is rare, and it makes a huge difference. Beyond that, she’s genuinely kind and easy to talk to. Every interaction feels respectful and helpful, never rushed or dismissive. You can tell she truly cares about the people she works with, not just the job itself. Her work ethic stands out the most. She works incredibly har…
I've rented two homes that have had Atlas as a managment company and they are by far the best management company out there. I'm writing this specific review for my most recent rental, where I had Nick Suedbeck as a leasing agent. He was the most helpful person I've come across in any type or rental situation. He went way past his job requirements accommodating me when I had questions or needed help. He alone is what got this review 5 stars.
We’ve had an extremely frustrating experience with Atlas Real Estate Group and would strongly caution others before renting through them. They charged us a $45 “HOA violation fee” for a notice that was issued by the City—not an HOA. When we asked for documentation, they could not provide any evidence of an HOA, an HOA violation, or any charge to the owner. Instead, they claimed the fee applies to “any violation,” which is not what the lease states. They also require a mandatory “Resident Benefits Package” costing $60/month that tenants cannot opt out of. After paying for this for nearly a ye…
I would like to share my experience with Beatriz. I reached out to her regarding payment—specifically, the best and fastest way to handle it—and she explained everything clearly and patiently. Thank you very much to her.
Manager Kristen for property at 112 Rutgers Ave in Fort Collins is by far the rudest and nastiest person I've ever come into contact with. I was visiting a friend who is handicap and doing a small load of laundry for him to help him. I left the laundry room for 10 minutes to go check on him and left my purse and another bag in the laundry room. When I was on my way back to the laundry room Kristen was walking around the property and stopped me to say that I'm not a resident and that I was not able to be on the property. I then told her that I was visiting a friend and she said that didn't…
Great place really loved how spacious it y
Worst rental company ever!! Do not rent from them!!
Worst company you could ever deal with. If you need something taken care of they will not answer the phones or emails that are listed on their contact. Even though if there is an issue with the property I as a tenant am expected to get it taken care of but the property manager doesn’t seem to care. This company is greedy and will throw hidden fees just because! A lot of their properties offer cheaper housing but I promise it is not worth the hell they’ll put you through.
We are currently renting a property, been here since August. The house is okay. The management is horrible. They over charge us. They charge us extra for maintenance items like the swamp cooler -that was broken when we moved in by the way. The house is split between two levels. Our down stairs neighbor has no access to heating or cooling control. We are paying the bills for up stairs and downstairs heating. Our ‘manager’ does not ever reply with solid answers IF she replies to our questions at all, it’s always let me check let me look. Our trash was not picked up for WEEKS when we first moved …
In March this company moved me into a home with active flooding and water damage. They did not clean the property and told us there were 3 parking spots when they are only two, however they did do a good job correctly the issue and being transparent. They kept in constant contact and ensured everything was corrected
Llevo viviendo en Atlas Apartamentos desde 2023 y quiero dar un reconocimiento especial a la señora Beatriz Gordillo por su excelente servicio. Durante todo este tiempo ha sido un apoyo incondicional en cada renovación de contrato, en los temas de mantenimiento y en cualquier otra necesidad que ha surgido. Siempre está atenta, dispuesta a ayudar y resuelve todo con amabilidad y eficiencia. Es una persona que realmente hace la diferencia para quienes vivimos aquí. ¡Muchas gracias, señora Beatriz, por su dedicación.
Excelente atención muy amable atenta mil gracias señora “Maria López” su ayuda fue muy útil de verdad muy agradecida Dios la bendiga ❤️
Just a few of Atlas Real Estate’s failures; I could write a book about how poorly you manage properties: -You violate our signed addendum. (March 2026) -You gave me NO option to elect not to be home at time of a repair. Told me I WILL be charged a fee if I miss the appointment. Then you failed to show up. This happened 3 times, resulting in 5 hours of my time wasted. (November 2024- July 2025) -You regularly fail to post rent amount due correctly by the first of the month. (November 2025-March 2026) - You fail to notify or provide any information to residents before the end of a lease. I’ve ha…
I wish I could leave them a 0 star review, working with them has been the worst experience ever. Long story short, we were moving out from one of their properties and the communication was horrible, I could not get in touch with the property manager, they gave us 0 guidance as to what the move out process was and they had us go to their office to drop off the keys…. Just horrible do not hire them as your property managers. A lot more details but I don’t want to leave a whole script on here. WORST COMPANY EVER
Kathryn Ryan was so helpful during the process of moving out she was very easy to work with I would recommend her anytime thank u so much one again.
Excelente servicio , fácil comunicación !! Atención al cliente excelente!! Sra Larrea de servicio al usuario muy atenta y amable muy buen servicio
Eh tenido una experiencia excelente con Beatriz gordillo estuvo sumamente atenta, profesional y comprometida. Se aseguró de que todo el proceso de cambio de inquilino fuera fluido, sin problemas y con mucha claridad. La recomiendo totalmente a cualquiera que busque un servicio de alquiler confiable
If I could leave less than a 1 star reveiw, I would. Please save yourself the headache and rent from literally anyone else. Especially if you are a first-time renter, all they do is take advantage of you.
Would liked to have a person to talk to in person to ask questions. But a self tour was ok.
Thank you so much Isabel for assisting me with viewing of the property that I was interested in! You were patient, informative, and very helpful throughout the entire process. I really appreciated how you took the time to explain everything clearly step by step. I had a great experience. Definitely recommend ❤️
Heat went out and Pamela becerril took care of everything. It took a few days and couple of visits from repair service but it was taken care of and we have heat again.
This has been the worst property management company I have ever dealt with. Every apartment at Julian Square smelled heavily of cigarette smoke. On top of that, we had a severe German cockroach infestation. It took weeks for pest control to be sent out, and when they finally came, the issue was never resolved—it only got worse. The property manager, Sarah Medrano, told me that I essentially had to live with the bugs until the lease ended. While cigarette smoke may not be considered uninhabitable under Colorado law, a cockroach infestation absolutely is. I have photos documenting the severity o…
Mold all over my apartment they dont care look at there yelp and better business bureau
Very nice place. I thought it had washer and dryer included but no biggie. Also one closet of a room was missing the coat bar to hang clothes. Overall it is a good place. I hope we can get.
Daniela M. and Jessi Cabrera were awesome rectifying all our concerns in a timely manner and going above and beyond with their customer service as well as follow up. Thank you guys again for everything.
Currently renting from them and they have been very responsive. Additionally anything that I had an issue with upon moving in has been promptly resolved. Shout out to Justin who has been my main contact.
Beatriz Gordillo is an absolute gem, she has been very helpful when I recently came across issues. She was prompt in her response and assistance, kind and professional to deal with and I am thankful for her being there in my time of need.
Everything was absolutely excellent! They offer customer service in Spanish which is incredibly helpful. ISABEL is fantastic; she provided all the attention and information I needed, and I was able to see the property I'm interested in. Thank you so much!
Buena atención Isabel gracias por toda la información
I am currently at day 8 of dealing with a bed bug infestation without so much as a phone call from Atlas. Atlas is well over the 96 hour inspection window as required by Colorado law and I've been stuck living out of a trash bag at my girlfriend's apartment. Typical of corporate landlords, they have a maintenance portal to outsource all work to other people and are completely hands off. I had to call the vendor myself to get an appointment set up to treat my apartment despite this whole ordeal being their responsibility under Colorado State law. Edit: they have reached out and are remedying t…
Absolutely terrible. After I moved out my deposit was wrongfully withheld for things I was not responsible for. I got an $90 charge for a missing window screen that was not there when I moved in (I made sure to note this during my move in inspection). I also got charged another $80 for missing window blinds but all the window blinds that were there when I moved in where there when I left (all of this noted in my move in and move out inspections). I called atlas multiple times and emailed/called the property manager (Anthony Feldmann) multiple times about this and NEVER got a response. It’s has…
Agradecer a la señorita Isabel por la buena orientación
I worked with Maria Lopez and she was so patient with me, I needed to send doc’s sent. She stayed on the phone until she received them.
El chico que te atiende te ayuda bastante la verdad bastante agradecido asi que si arrendare
I absolutely love Maria Lopez!!! She is a blessing for us, a tenant who is looking for a house in the middle of no where! O, may God bless Maria Lopez!!! She was very responsive and maintained professional attitude through out my application process. She was very dignified and knew her company policy. She is extremely informed and super helpful! Thank you, Maria!
Laura Gonzalez has been great working with us during a community transition and some hiccups we encountered along the way.
Our experience with Atlas Real Estate was a very positive one. Andrew was very helpful in all aspects of our rental home. Isabel from Atlas help us with the proper directions to put in our notice to vacate. The folks at Atlas treated us well and were very helpful. Thanks
Maria helped me and my partner out through the application process! She was so helpful and always responsive when she was needed, and I’m ever grateful for her.
Andrea Cortes y César Estrada have been a key component in making working with team great. Five Stars!
cesar estrada y andrea cortes Really good to work with
Very responsive and fast turn around, Andrea Cortes were able to help right away
Atlas Property Management deserves five stars. Brody has got to be one of the hardest-working and most reliable property managers I’ve ever had the pleasure of working with. His communication, follow-through, and professionalism are top-tier. Cesar is also incredibly easy to work with—responsive, clear, and always helpful. You’re truly in good hands with this team. Highly recommend Atlas Property Management, Brody, and Cesar.
We’ve recently started working with Atlas Real Estate, and the experience has been fantastic. Brody, as always, has been awesome to work with—he truly cares about making sure residents are taken care of. The Maintenance Coordinator, Cesar, has also been amazing. He’s extremely responsive, easy to communicate with, and keeps everything running smoothly on the maintenance side. Our partnership has already been great so far. We’re looking forward to continuing to work together!
I have had the pleasure of working with Cesar Estrada, the maintenance coordinator, for a long time. During this time, he has consistently demonstrated exceptional professionalism and dedication. Cesar is always available whenever I need assistance or information regarding any work order, and he provides support promptly and efficiently. He is extremely cooperative, kind, humble, and approachable, making every interaction smooth and positive. His attention to detail and commitment to ensuring tasks are completed correctly make him an outstanding maintenance coordinator. I highly recommend Cesa…
Laura G provides exceptional customer service!
Thanks for your help Pamela. The tech who helped get our dishwasher in order was professional and quick about it.
Son muy amables en especial la señora Beatriz Gordillo muchas gracias 🙏 10 de 10
Muchas gracias para la senorita Isabel por alludar me con esta necesidad agradesco mucho su apollo y su comprencion Mil gracias y tambien para la senorita Julien por su alluda Dios me las bendiga grandemente un fuerte abraso
Try getting in contact with your agent. They are always in meetings. They are incapable of returning a phone call or email especially when they have over-charged rent. Jameson Hunt, Ryan Borchert, and Josh Gibbs have all ghosted me in regards to being over-charged for rent. The only person who ensured I received a response from any agent was the district manager. I have been trying to get my rent due price changed for three weeks and no one is available. For their error! New and improved bullshit from Atlas: the building that we live in has had its water turned off due to delinquent backflow …
Run far, far away. I even still have a recording of this office stating they supersede the colorado law move out time frame of 30 days. Fun fact, colorado laws says they dont. They charged a move in clean when moving out, didnt "remember" that someone did a walk through and promised things fixed. Not only did nothing get fixed at move in, they charged us for it. Like the missing and broken windows screens. Or the broken lights we fixed but paint from under the old one was showing. That paint over was worth over $500 from them. Never mind the upgraded things we paid for but they deny ever sayin…
Can't give less than one star. Worst real-estate company I've ever used. From start to finish, they were terrible. Maintenance was 95% done by me because they neglected every service ticket submitted. They claimed "upgrades to property will be discounted from rent" and that was a huge lie. They broke several laws regarding ESA. They kept every penny of the security deposite even though the property was left SIGNIFICANTLY better than when we began renting.... I could go on and on but I really shouldn't have to. Seriously the absolute worst company I've ever dealt with. Stay away from these clow…
I was helped by maria lopez! She was super friendly and acted quickly, with everything! So far my entire rental experience has been fast and friendly. ❤️ I would like to add to my review since moving in with this company- I had some real rough neighbors at my first place and they were able to get my family and I out of there and in a safer and nicer place! Kyle I feel absolutely had my families best interest at heart every step of the way. Im a current tenant and im happy and comfortable. Thank you Kyle!
I would like to mention that we've been renting from Atlas for about 2 years now. From the start there has been 1 person that has been so amazing, persistent, reliable, and personable. We want to recognize Laura Gonzalez for everything she has done for us and everything she continues to do for my family and myself. We cannot show how much we appreciate her and her continued support. If there is anyone you should need for the best service, contact Laura G.
I liked the home , very spacious and comfortable , modern style and fresh painting with nice color patterns as well it was called my attention and impression.
⭐️⭐️⭐️⭐️⭐️ Highly Recommend! This property management company has been amazing to work with! They’ve always been consistent with communication and are never hard to reach when repairs are needed. Tiffany and Mariana have been absolutely wonderful—so patient, understanding, and professional with my personal situation. They even helped me work out a fair payment arrangement, which I truly appreciate. The properties are clean and well maintained, and the whole team is caring, responsive, and easy to work with. Highly recommend them to anyone looking for great management!
Terribly disappointed with Atlas, and would highly recommend not moving into any of their properties. They simply cannot communicate, even if severe issues like plumbing breakage is causing raw sewage to go into homes. They conveniently forgot to mention a demolition was going to happen 50 feet next door which led to continued issues with home and people knocking at our doors at all hours for access to our backyard. Atlas also had the audacity to take over $400 from our security deposit for "cleaning fees" when we left the place cleaner than we received it in. Called to figure out the exact re…
My roommate and I have been with Atlas for almost 3 years now. Our first two years dealing with Atlas was a nightmare, until Brody Trujillo became our property manager/assistant. Brody is kind, professional, and understanding! Getting in touch with him is never an issue and he always gets back to us promptly. Brody is the very reason we have stuck with Atlas! I love having him as a property manager and truly appreciate all he has done for us. If you’re looking for a property, make sure to contact Brody! He is PHENOMENAL!
Very quick coming out getting things fixed Excellent work
Muy contenta con el servicio la señorita Andrea Cortes a sido de mucha ayuda, muy amable al momento de yo solicitar los servicios me a dado soluciones rápidas, muchas gracias.
Laura G. is the best and really knows her stuff!
Zero communication and they never fix anything. If they manage to get lucky it takes months. My a.c didn't work all summer, still doesn't work, my plumbing is always messed up, my basement floods when it rains or snows, and no there is zero response from the company. When they do respond it is with an attitude. When I told them I would report them, get an attorney, or go to the news they said my issues aren't considered habitable issues so they didn't really have to offer much more.
Alejandra Platas helped us a ton!!! She solved our problem perfectly — we’re super grateful. Huge thanks to Atlas for having such awesome team members!
Muy atenta y amable resolvió nuestras preguntas
They were so kind every time I spoke to them and handled everything so professionally!!! They’re cool!!!
Atlas got a skilled professional here to my place within 2 days. He quickly fixed my garbage disposal without any time at all and left it working as if brand new!! Awesome team!
Laura Gonzalez, helped me get her renters back incompliance with the HOA's CC&R's, almost immediately. Thanks Mark
I was having a bit of issues with some emails and such not being sent or received but Laura came in and saved the day she helped us with every step of the process as fast as she could and 100 recommend green helping with your portfolio
Laura Gonzalez was a pleasure to deal with! Communication is clear, friendliness and customer service is on POINT!
I needed help with a rental payment issue and I spoke with Beatriz Gordillo who was extremely helpful and quick to respond and resolve my issue. Beatriz was great! The repair/maintenance process is simple and quick and they are very responsive. In regards to property managers, it depends which person you get assigned to. Some are great and very helpful and some are horrible and won't take your calls or respond to emails or texts which is very stressful to deal with when you have an issue. 5 stars for Beatriz! 3 stars for Atlas
Beatriz Gordillo is amazing. Kudos. She has been helping me since day 1, even before I moved in, and so prompt was her call, right after I had inquired about this present home where I live now. She literally took her time in helping me with all the paperwork and on getting this home. Mrs Gordillo is an example of what customer service should be like and also she always goes above and beyond her duties. We need people like her this country, people who thrives working and professionals like her. I hope Mrs. Gordillo is being recognized and rewarded for her amazing job and customer service and …
Muy amable es beatriz gordillo soluciona mis intereses y es muy atenta yvte brinda la ayuda necesaria
Muchas Gracias a la Señora Beatriz Gordillo ! Excelente servicio, muy atenta! Muy amable! Gracias por su ayuda….
Heater was not working good they sent Andrea out fixed it fast working great. They are awesome too rent from
Absolutely garbage. Had a leak. We reported it 3 times within a month. Then the pipe breaks and floods the bathroom. It took them weeks and constantly emailing just to get someone out. Took so long there was mold and the plumber wouldn't touch it. 2 weeks later. They a guy to come and take out the drywall. There's mold he wont touch it. Week later we have someone come and take out the drywall. 3 weeks later today w now have another contractor out. with zero heads up that they are coming to install the drywall. Been out a bathroom and a closet with everything in the livingroom for over 3 months…
Laura Gonzalez responded quickly to a property she manages to a violation and provided photos as well.
Laura Gonzalez was very helpful Thank you
Yes I wanna thank ms Maria for been a wonderful help to me and my family getting our place so I suggest any one to talk to Maria if you need anything or help love you Maria
Greatest service from atlas also great customer service thanks Beatriz Gordillo
Fue muy satisfactorio con mucha amabilidad me apoyaron mucho le agradezco mucho su atención muy buena la atención y apoyo entregado por la señorita María López
I want to express my deepest gratitude to Laura Gonzales for her tireless dedication. On behalf of all residents, thank you for your selfless service. We are in awe of your commitment to making our community the best it can be.💞
I would leave a zero star review if it would let me. This company will have zero communication with you after having a fantastic start and making you think it's going to be a great experience living in one of their buildings. Far from the truth. A month and a half for them to get a stove repaired. And then when their company is being replaced they ghost you if you have an open maintenance order. Do yourself a favor and don't rent a property that this company manages.
Beatriz Gordillo has been incredibly helpful. She consistently provides accurate answers and always brings a positive attitude. Whenever I encounter an issue I know I can count on her for support. If you're looking for excellent customer service and someone who truly cares Beatriz is the person to go to. I highly recommend her
La chica Laura nos ayudo muchísimo la recomiendo es muy atenta y servicial
Muchas gracias Laura por tu ayuda! Todo fue muy simple
Now that they've very VERY suddenly sold the property we rent to a new company, I feel comfortable that I can criticize Atlas' terrible service without fear of retaliation. Refusal to assist in maintenance, SEVERAL served eviction notices FOR MONTHS WE HAD ALREADY PAID FOR, and ZERO care about the land itself. Avoid renting from Atlas whenever possible.
Unit was in excellent condition. Beautiful. I can't wait to apply!!
You’re awesome Teresa
Mariana really helped clear up so questions and concerns I had that others were not able to. I really appreciated her help, kindness, and patience. Thanks again Mariana.
Laura Gonzalez - HOA Violation Specialist, Team Lead Laura Gonzalez is an exceptional HOA Violation Specialist and Team Lead. She is always on top of everything and follows through promptly and professionally. Her attention to detail and commitment to resolving issues makes the process smooth and efficient. It's refreshing to work with someone so responsive and reliable. Thank you, Laura, for your dedication and outstanding service!
If I could give zero stars I would! I'm extremely disappointed with Atlas Real Estate's management, particularly with Kristen Anderson. Despite leaving my apartment in pristine condition, with thorough cleaning and no damages, I've been unfairly charged for repairs, damages, and cleaning fees. The charges are fabricated, not only unjustified but also inconsistent, with amounts changing randomly. Kristen has ignored my messages and those from Rhino, the dispute resolution service I'm working with. Rhino has been waiting for a response from Kristen Anderson for several weeks now but Ms. Anderson…
Excelente por trato de la accesoria principalmente Beatriz e Isabel buena actitud y buen equipo de trabajo 100% recomendable
Pilar Munoz helped me resolve my worries and concerns about a paper I got and got in touch with my property manager
We renewed our lease 2 months in advance, the paperwork wasn’t sent over until the day before our new lease term began — leaving us in a scramble and unsure how to even pay. It was only sent over because we were calling them everyday asking when we would get our new lease. For four weeks we heard “it’ll be all set by tomorrow” (which was not true) When we finally received it, we were shocked to find random charges added without explanation. We’ve called and left voicemails countless times, but now no one will return our calls. When we finally got ahold of someone, he said he’d “take care of i…
We were tenants of Atlas for 2.6 years. We ultimately broke our lease because it was so bad. If you are considering becoming a tenant of Atlas, I do not recommend it. The communication is abysmal. Every little thing is like pulling teeth. Pretty much every single interaction with our "property manager" Ryan B, who we never once laid eyes on, made my blood boil. I have truly never interacted with a less professional business. If you are an owner and thinking about Atlas to manage your property, I think you should consider whether you want happy tenants or if you are okay with high churn and a…
I have been a tenant for years and my property management team, Anthony and Kijhan, and resident resource specialist, Beatriz, have always been very supportive and helpful! Thank you for all you do for me and my family!
Thank you Andre Cortes from Atlas Real Estate for finding great workers to get whatever repairs we Have!!! Especially getting our Swamp Cooler running in this 90 degree days. Thank you again Andre.
Update: what good is calling the office or emailing when nobody responds? I had to send a letter via USPS to get a response from anyone. Took two month to get an a maintenance requests done and then try to charge me to replace and oven that didnt need to be replaced but they replaced it anyway a without regard to the lease terms or the cost. Im sure we will probably end up taking this to court when I move from here since I refuse to pay to replace an oven that didnt need to be replaced. If anyone decides to rent with Atlas Real Estate I would suggest you dont..but if you do, document EVE…
I have been leasing from atlas for over a year they are really profesional Laura González is really amazing to work with she really knows what she is doing and is always really helpful!
Excelente servicio le agradezco a Beatriz Gordillo
They are always easy to work with , timely and efficient in all our dealings. Professional, honest and available to all our needs. Brody is amazing and always responds in a timely manner. He is easy to work with, and works hard for his tenants. Thank you Brody for making our renting experience an exceptional one!
Es un servicio excelente Beatriz es una persona muy agradable muy atenta a sido de mucha ayuda contar con ella para cualquier duda que yo tengo muchas gracias por tan excelente servicio que me brindan
Laura has been super helpful and attentive to all our concerns and questions!
Maria Lopez helped me so much! She is kind, patient, and efficient. Truly a smooth experience with her! Thank you!
Muchas gracias Beatriz Gordillo,excelente servicio,muy amable y me alludo en todo mi proceso para conseguir mi departamento...
I'm not much for writing reviews much less reading them but I'd like to take time to recognize Ms Maria Lopez for her persistence and patience with me helping me finalize my application process when quite frankly I was feeling not so optimistic due to my own feelings, going into applying for a home that Is just perfect for us in so many ways. I am a disabled combat veteran and have been through so much during my time in service as well as my family and friends , I work diligently on my health and mental health .There are certain things that may come easy for most but for me is extremely diffic…
Muy agradecido con la amabilidad y la responsabilidad de la señora Beatriz atenta alas preguntas y consulta y rápida, eficaz ala hora de resolver los problemas muy buena persona recomendada con los ojos cerrados muchas gracias por ser así señora Beatriz
Excelente trabajo del señor Luis Palma. Lo recomiendo. Es muy Amable y siempre dispuesto a ayudar con el problema. Gracias
Completely unethical and useless company. Property owners look elsewhere for a property management company. They refused to reimburse me for my renters insurance fee and no one at the company will respond. Kaitlyn Gallagher is a terrible property management and impossible to get a hold of. Could not recommend less. Company does not respond or care about tenant issues. Garbage company.
Isabel Muy amable y buen servicio excelente 👌 contar con personas asi y más en estos casos muchas gracias bendiciones
I have had such a great experience with Atlas. They have been so receptive of all and any requests. Laura Gonzales did reach out about the yard at the home I am renting. I let her know that we have gotten a landscaper and have taken care of it and she was so appreciative. Atlas is amazing and I am so happy!
Isabel was very pleasant and a lot of help!!
I hav been working with Atlas Real Estate for about 6 months now and they have really helped me getting into my house and Maintaining it as well. They have reached out and made sure my maintence request were fullfulled and if I need help with anything they are always willing to help.
Muy buena atención de la señora Isabel me ayudó con todas mis dudas
Isabel me ayudó muchísimo con todas mis dudas. Fue muy amable y profesional 😁
Great Leasing Company!! Maria Lopez was our agent and she made the application process seamless! Very prompt and friendly. Highly recommend!
Laura has been such a pleasure to work with, very efficient and responds quickly to emails.
Maria Lopez was so easy to work with. She was professional and listened to what we wanted. She also made the application process less stressful. Thank you Maria!!!!
Excelente servicio te ayudan de una manera muy efectiva, en mi caso quiero recomendar a la señorita Mimi Solís y a Maria López ya que estuvieron en constante contacto conmigo apoyándome para poder adquirir un alquiler de sus instalaciones, muchas gracias 👌🏼 efectivo trabajo de su parte 👌🏼
Laura has been awesome! I would highly recommend Atlas for any property management needs!
Laura Gonzalez has been great to work with and quick to help enforce practical HOA guidelines which most rental company's ignore. She is an asset to the company and maintaining home values in HOAs.
Buenas tardes yo estoy muy contenta con Beatriz porque me apoya con todo lo que le pido en español y me hace caso gracias
Laura Gonzalez is awesome! Responsive, friendly and professional.
Well first off I want to say thank you to Beatriz Gordillo that helped me right away with Information I may need or apartments that may fit my budget, I was trying to reach Jocelyn which by the way supper helpful as well got me in to an apartment in less than a day once approved of course and me given her all the required paperwork overall as an active duty service member I highly recommend them they got me in and signed all through the phone so super convenient and fast if you looking for people that will take care of you they will definitely do if I could I would give them another review of …
El servicio al cliente fue muy bueno , te atienden en tu idioma en especial Beatriz que me ayudó muchísimo estoy muy agradecida recomiendo mucho esta compañía también te dan opciones de pago por si no tienes todo tu depósito Muy bien 100% recomendado
I wish I could give -5 stars to this absolute joke of a “company”. Do NOT rent from this “business”. I use quotes because they provide absolutely no service to their renters, and service should be at the core of your business model. Not for atlas. No response to emails and texts, no attempt to fix anything with an ounce of timeliness, and not one employee seems to have any idea what is going on or why these issues occur/are not being handled. Maintenance staff always seemed happy to fix issues (thank you Mario, the only good this company offers) but rely on their awful management for communica…
Isabel at Atlas helped me get the answers I needed, and she persevered through my confusion very patiently. I'm grateful she was so willing, careful, and understanding.
Atlas has been absolutely exceptional in managing our property in Westminster, CO. From day one, the on-site team has been attentive, proactive, and truly committed to improving the resident experience. A special shoutout to Armie James, who has gone above and beyond with his hands-on approach. Thanks to his leadership and diligence, we were the only property in the area to pass the City of Westminster’s health and safety inspection within just two visits—a direct result of Armie's proactive and detailed oversight. We couldn't ask for a better partner. Highly recommend.
Pilar Munoz, and Joslyn Davis have been wonderful to work with so fare. Hopefully the move in goes without any problems excited to get to Colorado. Thanks ladies Mike Turk
The gated 1st front door wouldn’t lock back up, not sure if it was unlocked before but the handle is really loose just wanted to let you know! I locked the 2nd door back up though just to make sure no one would be able to get in :)
Atlas real estate have great listings. Maria Lopez was really was able to get me approved . She was very friendly and helpful.
Laura Gonzalez was friendly and responsive. It was a pleasure to work with her.
Maria Lopez was so helpful with my application. She is really amazing 🌟🌟🌟🌟🌟🌞
They were quick , very respectful , & got it fixed & going again very thankful for them ! I hope we get the same two guys again !thank you again Andrea Cortes!
Place was great for what I need. Open space. Loved it.
Quedó muy satisfecho por su atención y que habla el español de antemano agradezco a la Señorita Beatriz
Gracias señorita Isabel y Beatriz por tu Exelente servicio son muy amables, siempre respondes y me han ayudado muchísimo , gracias por tanta paciencia Dios las bendiga.
This is the worst rental company I have ever dealt with. They changed the locks on an apartment I rent and basically kicked me out while still charging rent, just to get a new person in faster. You cannot get ahold of anyone there and they are absolutely useless. They only look to make money off new clients, and do nothing to take care of the residents they have. Their "emergency" maint took days, while my apartment was flooding. I would give 0 stars if I could. DO NOT RENT FROMM THEM.
Our experience with Atlas was better than most of the reviews indicate. We took a chance and really had minimal issues over the two years we leased a home in Aurora. The app they use for rent payment and maintenance request was pretty easy to use. The property manager could be hot and cold but overall he was pretty accommodating. I will say they have a super nice staff. There was a Fernando was answered the office phones who was always nice. and Mariana Navarro in AR was super nice. Responses could be slow at times but I imagine they have a busy office. She made the collections process easy af…
Always great service a shout out to Gabe for taking care of our issues
Kristen has been the worst landlord. She does not respond to you unless it is something they need. We have lived with a rodent infestation since we moved in and she keeps ignoring this when it is brought up. We had to wade in sewage for days while my calls and requests were ignored and canceled for days because it was over the weekend. When we finally received help, she asked why me and my children didn't clean up the sewage ourselves, yes, I have the screenshots. We were promised a replacement for the washer and dryer that went out about month after being here, it is a year later...still not…
excelente servicio el de esta estancia y la atención de María lópez, buena servidora en todo momento!!🙌🏼