Bergan & Company Reviews

As a home owner, this company is negligent and corrupt at best. The only time things went well was when we had good tenants and it was because of those individuals. They did not fix things, they did not clean in between tenants, they took our money. This includes a washer and dryer that the first tenants didn't want, it sat in the yard for over a year. We replaced the oven the 2nd year and just found out it has sat in the garage for 6 yrs. We paid to replace a privacy fence - turns out the work was never done and the broken fence pieces sat in the yard for over 3 yrs. Twice they had horrible t…

Bergan is very helpful and responsive. We've used them for several years and am very comfortable with them managing our multifamily building. They keep our lives simple!

It was a pleasure working with the Bergan team. Excellent customer service and very responsive. Would 100% recommend other to use this team.

Bergan & Co. manages several rental properties of ours. It is so comforting to know that they always ensure that any maintenance issues are resolved ASAP. They are very good at vetting new tenants and handle any payments issues right away. If you are looking for a good management company, please contact them!

Bergan and Company have been a faithful partner to work with for us since 2007. I highly recommend them to you for your property management needs.

Cody is prompt, efficient, honest and professional. A pleasure to do business with

Bergan and team have managed my properties for over 6 years. Easy to work with, maintenance done quickly, and always pick up the phone. Amazing!

Been Using Bergan and Company for the last 2 years i have been happy with the services stress free i di recommend giving them a try

Conozco a Cody y Amy por muchos años son personas que les tengo mucho aprecio son personas muy buenas.

Since 2019 Bergen and Company have managed our SFR in Denver and as long as they wish to manage, forever they will be our property manager. As an out of state landlord having worked with many residentail property managers in states CA, NV, NC SC, & CO, Bergen & Company ranks as the best in my experience. Lot of daily problems to resolve to be an effective PM; keeping the property fully occupied with quality tenants and dealing with property upkeep, etc etc. Without drama or adding burden to the owner with overcommunication, Bergen quietly runs the show in an efficient manner. The staff i…

Laurel was so helpful! She made this entire process so easy for us and was quick to answer all of my questions!

Has not been an easy transition from our previous property management co.. the portal is not user friendly , delays in urgent maintenance requests , and no response from management when requested. Unsatisfied with this new team.

What we liked most was finding a new home that my family can grow into. Big, spacious, and room for our kids to grow into.Working with the company has been very organized, easy to communicate with, also a fast and smooth process throughout this time.

Laurel has been so helpful in answering my questions and getting back to me in a timely manner. She was very patient and worked with me around my schedule. I really appreciate her and will definitely be trying to work with her again in the future!

Laurel at Bergan & Company was so helpful and attentive the entire time during our move in process. From clear communication to quick responses that answered our questions, I highly recommend working with Laurel at Bergan & Company for leasing matters!

Very please with the service and attendance. Thank you to them for help and finding me the right place to rent!

This company was very responsive when showing us properties and answering our questions.

Really enjoyed my experience working with the entire team! Would recommend them to anyone!

I only had the opportunity to work with Blake and Laurel for about a month and a half, but they are fantastic! They’re both super responsive and make it clear that they actually care about their tenants (which is hard to find these days). Can’t recommend them enough if you have the opportunity to choose one of their properties!

laurel was so helpful during our entire leasing process! we are first time renters and we’re a bit nervous but laurel helped us the whole way!! Extremely excited to start a new chapter!

Do NOT rent from this company. It is day one of us moving and our new home is disgustingly filthy. There are poop splatters all over toilets, grease sitting on oven hoods, stains all over every single carpet in the home, splatters on walls, vent covers absolutely covered in dust and grime, personal belongings of the previous tenant left in the home. Clearly no one has cleaned and Bergan & Co did not bother to have the home professionally cleaned (one they are renting out for thousands of dollars!). We sent numerous emails requesting someone please call us back, they refused. What general manag…

My roommates and I are moving out of our college dorm and were looking to rent a house all together. As young college kids we had no prior expereience in navigating rental properties. Our leasing agent, Laurel Zeman, was a dream throughout this whole process. Many emails back and forth, phone calls to answer my million questions, and willingness to explain the whole process, and pretty much hold my hand throughout renting a house for the first time. She made things really easy to understand and worked with our tricky move in date. I have always heard bad things about leasing houses and the pai…

Working with Laurel has been very pleasant! Being spoken to by live human was a bonus in itself because that has not been my experience. She went out of her way to be sure my experience was positive!

This company was amazing! We had so many questions and curiosities and they were nothing but patient and responsive in a quick timely manner. I definitely recommend them. The process getting the lease was super speedy and they were very communicative about the house and the process of getting it.

My experience was pleasant very easy to understand,Laurel provide me with everything I needed and communicate in a professional manner, Comunication is always key to a very successful experience.

Working with this team has been a great experience. Cody and Amy are incredibly knowledgeable and bring a lot of expertise to residential property management, which really shows in the way they support their clients. Laurel’s background in appraisals adds a valuable perspective, and her communication skills are truly impeccable. The entire team is professional, responsive, and a pleasure to work with.

I had a great time meeting the owner and you can tell that he really cares about those he works with and the people he provides services too. I’m very impressed with this operation and would recommend.

Tengo mi cuenta corriente con Bergan y estoy muy contento con el servicio y la ayuda que me dan y me ayudan en español

Cody and his team were very friendly and helpful through our move into Colorado and our move-out. Great experience all around.

They are wonderful people they help out a lot. I recommend this place did not have any issues with the place.

Fantastic customer service & extremely reliable. Cody & the team are great to do business with!

After they have payment they don’t really care. Maintenance requests services take too long to complete and you have to be on top of them to get anything done. A lot of excuses and no attention to detail or care. Like most mgmt companies in the Denver/Aurora area, an absolute joke.

Management is horrible. Communication is non existent unless it’s something that causes them a problem. Rude people all around.

I have never written a bad review before. But renting from Bergan realty was a horrible enough experience that it feels like my responsibility to share. They took months to fix my broken air conditioner, the appliances were run down and the property was not cared for. I put hundreds, if not thousands in to the property to improve it, to try to make it livable and still only received part of my deposit. If you are looking at one of their properties to rent, I urge you to reconsider.

This is the worst property management company My roof leaked and I put in a request through the porthole it was determined the whole roof needed replaced. The dwelling was only 600 sq ft so shouldn’t be a problem. After a month of waiting and several attempts to get It resolved Dusty responded that she had confirmed that the product has been ordered and the work would stat Wednesday. Wednesday came no product no work. I finally got a hold of the horrible contractor (Green Shield Construction) after 2 weeks and they informed they would not do the work unless the insurance gave more money. Fast …

Super disappointed with this property management company. They do not respond to emails or texts until days later. They scam you with old photos of properties to hook you in (the house we got was pictured with grass in the backyard, but there was only mud). And upon moving out, after having the house professionally cleaned (including carpets) they took over a third of the deposit ($1,100+) for “cleaning expenses”. Then, when you try to leave an honest review to warn future tenants, you will be dragged through the mud with accusations. Best thing about this property management company was the d…

This company just did the biggest gouge to my deposit. They charged $650 for a move out clean (my friend and I who works for a licensed cleaning company) cleaned it ourselves and left the place in great condition, better than how we found it. They also charge an additional $150 for carpet cleaning, plot twist, there was no carpet in the entire house. Make it make sense. Do not rent from these people. Currently considering litigation, as these predatory companies can’t be allowed to just do this and get away with it. Almost $800 for cleaning? In what world? We left the place spotless. Update: …

My husband and I rented for 3 years, in 3 years we were ignored for several months even when using a their portal. And when we moved out the apartment was left cleaner then when we moved in. Mind you our dryer did not vent outside. They kept about 300.00 from our deposit after the 300.00 pet deposit. With no pet damage. Claimed they needed to have it “ cleaned” still. This is what an apartment looks like when it still needs 300.00 with of cleaning.

I wanted to take a moment to express my sincere gratitude for the exceptional service provided by Charlie during a recent maintenance call. Charlie was prompt, courteous, and knowledgeable. He efficiently diagnosed the issue and provided a clear explanation of the necessary repairs. Not only was Charlie skilled in his work, but he also went above and beyond to ensure my satisfaction. His friendly demeanor and positive attitude made the entire process stress-free. I would highly recommend Charlie for any maintenance needs. Thank you again for your outstanding service.

Charlie and the team did a great job. They are quick in responding to any questions or need. These are real down to earth people who care. I highly recommend them for all your management needs. This will also be a perfect rental property for me in the future.

Terrible company. They ignore you for as long as they can. You have to send information through email with the higher ups CCed or they won’t respond, and even at that, they take forever to get to your needs. You cannot get a hold of them by phone. Unclear and delayed communication responses through the “portal”. Incredibly unprofessional in so many ways. So very money hungry and do not care about their tenants; possibly care about the owners..? Wasn’t on that side. When I did want to reach out to the owner because of my issues with this company, they would not provide any of their information.…

Charlie is a responsive you're so great to work with. They have a great maintenance team in place and do a good job of screening tenants. You guys done a wonderful job. They have great value for the service they provide. Thank you for being so flexible.

Charlie is a skilled and reliable handyman. He arrived on time, was professional, and completed the job efficiently. His work was of high quality, and he cleaned up after himself. I was particularly impressed with his attention to detail and his ability to troubleshoot unexpected issues. I would definitely hire Charlie again for future home repair projects.

I had pleasure of working with Zach this week. He was very positive and knowledgeable, he made it seem that he loves his job and the work he does. I recommend Zach for all your home care needs!

Called and emailed for weeks trying to rent a property, was never able to get a hold of anyone.

Rent at your own risk from these people. Impossible to get in touch with someone as they force you to use their online portal so if they want to ignore you they can. We went over a month without a washing machine (while having a newborn child) and couldn’t get a simple reply on a timeline of when it would be replaced. Asked them to fix our ice machine and they literally claimed that wasn’t important enough for them to come fix. When we moved into this house it was overrun, overgrown and looked terrible. We put hours of our time and our own money to clean up the front yard and the whole house t…

They showed an apartment that was dirty Said it wasn't cleaned yet. Never provided a mail key. The day of move in we found multiple broken and unfixed things the place wasn't cleaned we had to clean it before we could move in. We put in at least 11 maintenance requests day 1 and emailed and called and NEVER heard back or was contacted by anyone. They got our rent and deposit and disappeared. Could never get ahold of anyone. Hot water heater would go out for 3 or 4 days at a time and after emails from all residents would eventually send out an email saying they were trying to fix it. Except thi…

You can call and call and email and email until you turn to dust. I attempted to reach someone, anyone and to no avail I got zero response. If you can get through good luck as I was completely unable. Definitely wouldn't want to be a resident of theirs.

Worst of the worst renting agency!! We cleaned our house and did everything they asked of us and still charged us for it! They charged us for a water filter that they neglected to change when we moved. This company isnt worth it!

Jeff Friedman was our showing agent and now property manager. He did a great job at communicating. Glad we could move in so efficiently and smoothly with Bergan. Very happy so far. Will update after we settle in and put in our first couple of (minor) maintenance requests. Would recommend this company for the smooth move in process over all

The WORST property management company. ZERO STARS. They went thru and deleted most of their 1 star google reviews. 5 stars are posted by an ad agency and their employees. We rented a house from them for 2 years and were never late on rent or anything. When we first moved in, the house was not clean from previous tenants and made us pay out of pocket - per lease it was supposed to be professionally cleaned. Many other maintenance and communication horror stories as well They only gave us the minimum 30 day notice that we could not renew as the home owner was selling the property. She notifie…