BRC Multifamily Management Reviews

They may seem nice but don’t be fooled. This is a greedy family run property management company that only looks out for themselves and works on their own timeline. It can take a while to hear back from them and they are not always in their office making it challenging to get answers/help. I have been priced out of not 1 but 2 separate properties from them increasing rent by upward of $800/month. It may be hard to find property in the Golden area not managed by them but I highly suggest doing research.

I recently moved into Scandia Apartments and have found the staff with BRC Multifamily to be very helpful. Melody B was great to work with in terms of the move-in process, Michelle was prompt in helping with an issue I had paying rent online, and Phoenix with maintenance was also very helpful with following up with some concerns I had. Each one was prompt, professional and kind. Very grateful to have a management team like this!

BRC is a great place and working with Kalena has been amazing! She is very detail oriented and is very good at communicating to make sure we are on the same page! I appreciate all her help.

We have maintained a longstanding collaboration with BRC. They are excellent partners to work with. Kalena, Karla, and Julian are consistently outstanding in their daily interactions. They are always highly responsive and helpful.

Have been able to work with the BRC team for 2 years now, and has been a pleasure the entire time. Kalena up front has made the vendor coordination piece a breeze, and is always present to help out.

I only have good things to talk about BRC management. My experience with the management has been great. Big shouts to Kalena Johnson for her charismatic and responsive approach to me. If I need help with something, I know I have someone on Kalena that I can count on. Also, I need to thank Karla, who is amazing as well!! BRC has an extraordinary team. Always appreciative of you all!

Moved from Vegas back to Colorado and Belem has been so great to work with, the maintenance guy Brian and fermen are also so great!

As a current resident, I'm amazed at how uninterested Amanda is and actually managing the Cottages on Vance location in Lakewood. I was assaulted by a tenant within 3 weeks of moving into this location. That tenant has stalked and harassed me including but not limited to walking by and looking in my windows, which is on video. BRC made excuses for that tenant and that tenant continues even today, July 2nd. 2026 to harass stalk and be menacing. I let them know that I would be turning them in to the housing authority and they haven't even responded to that email. I have PTSD and a service animal…

Just wanted to share how great Kalena is to work with! Whenever I have a question or need something sorted out quickly, she is on top of it and always very friendly. We are happy to work with her! 🙂

Michael Keys did an excellent job installing a new air conditioner in my apartment. Fast, professional, and courteous—truly a job well done.

Super helpful staff. Both Aaron and Nathan really took care of us

I cant say how much I appreciate Belem! She always listens when a need arises and handles my concerns in a very timely manner. If anything comes up in our neighborhood shes always able to help. Can't thank her enough for the work she does!

I rented an apartment in Denver from BRC Multifamily Management for about 2 years. Highly unimpressed with this company, they have very poor internal and external communication which leads to difficulties with maintenance requests and lease renewals. They seem to have little care for the property and its residents. I'm sure there are worse companies out there but I will actively avoid renting from BRC in the future.

Wow! The team at Lakeside Villas / Milky Way Apts is incredible! Nathan & Aaron are super caring and really on top of things - organized! The manager, Nathan is really involved and caring!! He takes care of & talks with you about any issues! He means what he says & follows through The leasing pro is Aaron & he is one the best I have ever seen for personality & incredible customer service!! I urge you to check these apts out!! 🤓👍

This team is so professional, organized and helpful, they are always there when you need them and they hold themselves to high standards. They will always work hard to do what’s right for their tenets. Couldn’t recommend them more!!

I have never experienced a worse company to rent from. They avoid maintenance at all cost. They are near impossible to get ahold of and their property managers are careless and rude. Do not rent from this company

This is the 3rd apartment we have rented through BRC. We are so disappointed that you guys are not going to be our managers anymore. I have to say that BRC is a great management team. The people that clean up, like Andrea and Mickey are so kind and courteous. I am really going to miss you guys. Kathryn Miller

This management company sucks. They don’t answer or return calls, it takes days on days to get emails back, and they don’t care about anything except money. Katelynn and Amanda are completely incompetent. Do yourself a favor and stay away from them and their properties

BRC recently took over management of Avenue 59 Apartments. And I must say they are fixing a ton of things the previous 2 management companies didn't bother with. They (McKenzie and Jackie and Sean in maintenance) are responsive to emails/calls in a timely manner, polite, helpful, understanding of concerns, and in general on top of their game. Same goes for Maintenance. I am impressed, keep up the good work!

my brother has been a tenant of melody apartments 1540 N Raleigh/Flats at Sloans Lake West for years, let me just start by saying this is the WORST company i have ever dealt with - he has never ever been late on his rent - he has had some health issues for the last month, i have left several phone messages, emails and texts for over 3 weeks with NO RESPONSE to get his rent paid - on 5/8/26 when we arrive at his apartment we find a EVICTION NOTICE are you kidding me - all i have to say is do better BRC and very very DISAPPOINTED,

I have lived in a BRC multifamily property for the past 5 years and recently moved to a different property also managed by BRC. My move out and move in went smoothly all thanks to Kaleigh and Karla. I’ve had nothing but good experiences with BRC multifamily!

worst of the worst they will literally destroy every property they touch. They will overcharge you and under deliver on everything. They screwed us completely left our place a mess than sold it to another terrible shady company because they didnt wanna fix their terrible problems with their terrible properties

I love this apartment! The amenity upgrades prior to us moving in were fabulous. The landlord takes excellent care of the shared space. The only issue we had was with our thermostat which (when our windows were closed) would heat the apartment to 75+ degrees. Other than that, would definitely recommend this building!

Terrible experience. I signed a 12 month lease, with a 1st month free special. Paid 1st and last months rent deposit. I signed on April 2nd 2025 and they didn't put the lease in effect until may. So essentially getting all 12 months and no 1st month free. I missed it on signing so now I'm stuck paying 2 mortgages for may because they say there's nothing they can do and that I should have read the dates. When you can clearly see the date I signed and the fact that it's a 12 month lease. Date of lease signed April 2nd 2025. But not put into affect until may?? They are misleading and money hungr…

I will never recommend this company to no one this company harassed me an my family the whole time that we stay here they threatened us will evictions and even went to the extent of terminating our lease and still asking for rent payments and when we tried to explain our side of the story the lady named Karla did not give me direct eye contact she looked at my sister well I was speaking the hole time not to mention we asked if we needed parking passes when we first moved In and they said no but a tenant came up to me to tell me they were towing vehicles without parking passes so we contacted t…

We paid $6,767 for a rental that wasn’t habitable, were moved units without a proper lease, and later discovered conflicting asbestos disclosures. We’ve documented everything and are still waiting for resolution. Hoping for accountability and transparency so other families don’t experience the same. Have litigation prepared, currently in talks with the attorneys generals office, and have sent our story to local news media outlets. We have all documents involved and will absolutely bring attention to this matter. If you are considering a rental from BRC, DONT. I will eventually highlight …

Im going to try and keep this as short as possible. I have lived here as a long term resident(4 years) and while things started great, management must have changed over the past year. The Sloans Lake Townhome property IS a heavy cigarette smoking property, the communal dumpster is a safety hazard, and no one is ever available to support residents. If you want to spend 1000s of dollars of rent a month to be ignored, sign a lease here. The building of the company is always locked, phone numbers do not align with the right contacts, and emails are ignored.

WARNING: DO NOT RENT HERE – NIGHTMARE MANAGEMENT From day one, this place has been a nightmare. The unit smelled like a locker room, the heat didn’t work properly for several days in the middle of winter, and maintenance has repeatedly failed to fix things—one guy even turned the heat off (after asking if we wanted it on!). Management lies, dodges questions, and only tells you what they want you to know. They moved us in without telling us there were roaches. We’ve been dealing with them for three months with no meaningful action. When I expressed concerns about health risks, they initially b…

Avoid if possible. Employees are rude. Don't respond to emails. Don't respond to phone calls. Company has employees lie company refuse to be up front about costs, rent or other fees.

For the past two years, I have been living at the Garden Park Townhomes that is run by BRC Multifamily. Overall, the townhome has been a good starter unit that has provided what all we needed for being recently out of college. The unit had 2 rooms and 1.5 baths and was more than enough room for two people. There were in home hook ups for a washer and dryer which was amazing to have. There was also a detached 2 car garage which was a game changer for people only used to living in apartments and dorms. The management team was adequate. They were responsive when needed for repairs and questions. …

I've lived at my residence for 5+ yrs. I chose this location due to the neighborhood being relatively safe for my teenage son and myself. It's a quiet neighborhood, but the Management Company has been very accommodating to us. The remodel on my apt is done well and Management has been extremely accommodating with every concern an issue I've ever had. I appreciate the Management Team for their assistance..

They leased me unit that they knew was infested with bed bugs the entire time, and have lied to me and then ghosted me the entire process. They will treat you like this too. Karla and the rest of the management team: I pray to the gods that you are forced to endure that which so willingly subject others to.

Given a 2 because the apartment had a good location and we loved our home. However, BRC avoided doing any repairs possible. Our furnace broke down multiple times every winter for 4 years. On the last year, they actually told me that they couldn’t fix it and we’d have to wait until after Christmas. Finally they put a new one in after a few years of that. Everything was old and falling apart. They didn’t wanna fix it. Two times in these 4 years, BRC gave us threatening letters threatening to kick us out: once when a neighbor overfilled the dumpster and they left a threatening letter at the door …

Just woke up to a notice on our mailboxes from EXCEL energy. They will be discontinuing the properties power on 1/16/2026 because BRC has failed to give them access to the meters for inspection. This company is awful and one step away from a class action lawsuit. On top of this, they love to give out premature eviction notices. Their maintenance team never fixes anything (took over a month to get my dishwasher fixed, and it’s been over a month since I requested for my hallway door to be fixed). They also have the worst record keeping, and tried to charge me a month to month fee while I was on…

My partner and I lived at the Sherlock Townhomes in Longmont for the past year and a half. We’ve been very happy with the property: it was newly renovated when we moved in, and we enjoyed how fresh and clean it felt! The townhomes themselves are in a great location — walking distance from all the shops and restaurants on Main St. as well as multiple parks and less than 10 minute drive from multiple grocery stores. The road itself is quiet and family-oriented, and our neighbors were always quiet and respectful. Repairs were handled professionally, and when our A/C went out in the summer, ther…

No heat. Emergency maintenance team unresponsive to complete task of turning on heat for residents.

If you see them, run away. Just an incredibly greedy and poorly managed company that loves to add random fees every month. Service in my building went downhill immediately after they took over. First it was a “utility fee” for over $100 and now it’s a $15 “insurance fee”. Have too many issues to mention, but here’s the latest; I put a maintenance request in over the summer, had someone follow up months after to ask if it’s been resolved (it hasn’t) and then never heard anything back and it’s now been three months. Blake the property manager is nice enough but he doesn’t have the power to chang…

This review is for the maintenance team Patrick and Frank , for the last year we have been having issues with our water pressure in our shower it was very frustrating having multiple people come in and only certain parts were change, when Patrick reached out the water pressure was still non existent so I let him know that the issue wasn't fixed still properly, he came out this am and he found the root issues that others have missed and Frank also helped him and we are very appreciative of the work they did to fix the main issue. And we wanted to make sure they are recognized for their knowledg…

The move in process has been flawless.

Was lucky to catch Bree with housekeeping this morning. I have been trying to get the spiderwebs and dead bugs cleaned from around my front door. I am scared of spiders so the thought of it makes me cringe. She was very kind and took her broom to it all and got my entryway free from it all. Very cheerful and kind!

Alyssa and the lucca team was amazing! Really wanted to help me and my son move in!

Micky does a great job cleaning the Catalina apartments. She is always friendly. Its nice having her around.

WORST property management company in the Denver area. They never pick up a phone call or call you back. They trap people in leases by not offering an option to break the lease. And they use AI to pester you to resign leases. This company should be sued.

Terrible management, didn't fix multiple things that were broken, didn't clean the unit before I moved in, didn't reply half the time that I contacted them.

I love my apartments at Hilltop in Lakewood but BRC leaves so much to the imagination. When they initially took over we were almost evicted through a clerical error when they took over. Thank God I was smart enoug to get a running ledger showing that I was paid completely up-to-date prior to the Takeover nonetheless it took about a month to get it rectified. Then we've had multiple maintenance issues which take forever to fix because the portal does not allow for maintenance request so you have to constantly send emails and stay on top of it. Or just let it go and suffer. Then there's the lac…

Today I had the pleasure of dealing with a gentleman named Tim. He was so professional and got the job. Done quicker than I thought it would be. Done He's amazing Especially for a new guy, hopefully I get him anytime. I have a maintenance request.Definitely five stars for tim

My property managers AJ Workman and Jackie Thebarge may not exist. I've been trying to get ahold of my property manager for TWO MONTHS! Over a hundred calls, a dozen voicemail, and I can't get a single miserable email.

DO NOT RENT FROM BRC REAL ESTATE / GARDEN PARK TOWNHOMES We rented a townhome from November 2022 to April 2025 and had an awful experience from start to finish. After moving out, we provided a receipt for professional carpet cleaning (less than 400 sq ft), completed the cleaning the night before our walkthrough, and were told by the BRC staff member at the walkthrough that the unit was in excellent shape — “the cleanest they had seen.” Yet two weeks later we were told our entire $1000 deposit was being withheld because there was "a smell" in the carpet. Then two months after that, we were inf…

They won't let me pay rent with out it being certified funds be careful if you want to live here

They really struggle answering and returning phone calls.

I have lived at the Catalina for five years. There have been a few different companies to manage during my time here. As the neighborhood changes, BRC has done their best to abide by the cities of Edgewater & Lakewood. Its a difficult situation that must take constant attention. For that, I am thankful. Another I must speak of is Miss Mickey Pavey. As a tenant, it is always a pleasure when she comes our way. She knows a lot of our names, and I can tell that in her heart the job is very important indeed. Every person plays a part in the wonderful symphony we call the "Grand Scheme" and she play…

Avoid BRC management and their properties at ALL costs. There's a reason this leasing company has an F rating with the Better Business Bureau. My experience with them was nothing short of terrible. Maintenance requests were repeatedly canceled without anyone ever showing up, and communication was nonexistent. The property itself was poorly constructed—I could hear every word of my neighbors' conversations and even their bathroom use through the paper-thin walls. On top of the substandard living conditions, their lease agreements are written in a way that seems designed to take advantage of t…

Really great experience working with Alyssa to get into our unit! She was so helpful, answered our questions, and went above and beyond to help. She made it super straightforward for our family.

The housekeepers at our apt building maintaining a clean environment. Andrei has an eye for detail and making sure our yard and laundry room are clean. And to boot, she is very friendly. I hope the leadership at BRC recognizes her hard work, work ethic and professionalism.

While the apartment I lived in was fantastic, the management was abysmal. In my short year with under this company I dealt with the following: 1. Repeated misinformation from staff, often contradicting each other with exact opposite answers 2. Poor communication during my early move-out from my apartment—my account was closed and reopened without notice, resulting in unexpected charges 3. After the property switched to Cornerstone, BRC continued to bill me despite clear documentation that they were no longer managing the unit, and that all future payments should go to Cornerstone. I provide…

This management company took over my building about a year ago. When my landlord managed the building we had no issues. Now we have bugs, half the place is empty, and the resident portal is always broken. What kind of rental management company can't find tenants, collect rent, or do matenence? Seriously what do these people do all day?

I was working with Amanda G., wonderful customer service and prompt with the responses. My complex was bought out by this company and I was already on my way out. From her interactions, I would consider becoming a future tenant. :) Deposit was returned as promised in their exit letter.

If i could give a 0 i would. Everything is fine except when anything breaks they dont send maintenance. It doesn't matter if it's an emergency or not and it doesn't matter if water is spraying onto the wall or if it's just a clogged it takes days and even sometimes weeks for them to get in contact with you about fixing the problem. They will let you just sit with sewage in your apartment or let you stay locked in your apartment with a broken door these people are absolutely horrible when it comes to fixing anything and they are super cheap which is why things break so often if you're looking t…

Pretty much all they are capable of is collecting rent. I would give them <1 star if possible. -The only time the property manager has responded to me was when he was trying to get me to end my lease early -A maintenance request to deal with rodents sat unattended to for over a month before they closed the request without doing anything about the rodent issue -They have entered my apartment for "emergencies" without alerting me of the emergency or that people would be entering. Leaving me to come home to discover water damage, a huge hole in the wall, and dirt tracked all over my apartment.…

Heinous customer service!

Most uncommunicative team ever. Or at the very least AJ. Tried for 15 days to get a hold of her regarding an issue and it took me going to the physical office to finally get some help. So thank you to whoever that was but NOT to AJ

These people have gone out of their way to ignore me. I have not had heat for a week. They make you feel like you’re a burden . Do not put up with their illegal practices. As you can see BRC is rated a 2.8 for good reason.Best not to lease from these guys unless you want to have a horrible experience and truly be screwed over. Do better sheesh!

Do not rent from them. They do not respond to emails texts phone calls or messages. Maintenance is non existent and they charge way too much for a rat hole apartment

My heat has been broken for over a week. I went a whole 3 day snow storm without heat. To top it off the maintenance man left my front door unlocked all day. I work 10 hr shifts followed by 2 hrs of kick boxing and my door was left unlocked that entire time by the maintenance man, better yet. They didn't actually fix my heat. Grade A....... NOT, yall gotta do better.

Leah was wonderful! She was very helpful in working with us every step of the way. She was very timely in responding to our calls and questions and thorough thru out the process!

Maintenance is terrible. My fridge has been out since Oct. 1st and still not fixed. The dishwasher is not working since July and still not fixed. We have done everything we are required but still not fixed!!! We have called numerous times and nothing is being done. Your reply states to contact you, but we have.

The owner himself of the property I live at is great but the leasing company couldn’t be worse… had a maintenance request open for over 3 months no one has come to check on it. No one ever answers their phone at the office. Edit after being asked to take the review down: maintenance is handled through a third party and still slow to complete orders. Still dissatisfied with office not answering phones or returning calls

There have been tenants at my building not picking up their dog poop in the front lawn of the property for MONTHS!! without BRC doing anything about it. I'm currently living in a pet waste dumpster. Its the worst.

Absolutely worst company! All they are there to do is collect money, they do not care about how the property is maintained or the living conditions. But if you are late by 4 days on rent letters will be posted on the front door. I put a request for cockroaches in my apartment as well as black mold and it’s has been 3 weeks and no one as reached out. In fact they checked off the black mold was completed in work orders. Every month there is a different charge on the account labeled “lock and key fee”, “liability insurance”, “maintance” or they will flat out just pump up random charges such as pe…

Nothing special about this property management company. I have not been impressed at all with any aspect of the maintenance team. They hire guys that have no idea what they are doing. Washer has been broken for months with 0 action taken to fix. My floor is disintegrated and a total mess they have made zero effort to fix. Find another company this kne is no better than Atlas which is the slumlords of pm companies.

Very unprofessional organization! The unethical nature of certain individuals at BRC is unbelievable. I see why so many employees have come and gone in my short time living with them and also all my neighbors have moved out as well. Especially sad when a person with a disability is treated poorly. Shame on you.

Terrible management. Slow maintenance response even if it’s an appliance you use everyday. Slow response time from property managers and very difficult if impossible to get a hold of anyone. Would not recommend.

Communication for Maintenance is terrible. The maintenance crew is great and dedicated but the property managers are not up to speed. For a dedicated property management company they fail to do the basics right.

I wouldn’t recommend renting any properties under this management company. I rented for 3yrs. They never fixed anything and if something was fixed, it took them 6mo to do so. As far as financials, they added additional charges off and on through out being there. Upon, move out, I was charged over $1500 within the last 2mo, with no documentation, or communication from them. I contacted Amanda and Blake on multiple occasions without a call back. Amanda would only communicate via text while being there and Blake blocked my phone number. I recently received a collection notice and finally got a re…

Inadequate property management company that does work illegally and, the best way to word it, "over-promises and under-delivers" to remaining residents in the building. My roommate and I live at a property that they took over in late Summer 2024, from a very kind and worthy couple that were attentive and the reason we rented here. BRC immediately decided to do a complete overhaul of the units and began non-renewing most everybody in the building, illegally as they did not give anybody the required 90 days' notice to vacate. My roommate and I were renewed as we're in a renovated apartment. Th…

Lived at the property for 4 years and it was the worst experience ever. You never hear from management and they never respond to any form of communication. Their online portal doesn’t always work and their maintenance team take at least 5 tries to fix anything after making you wait over a month for their response. My partner and I tried to inform them that we were moving and the portal didn’t work and so we tried calling the property manager and the office many times to inform them that we would be moving. After over a month of being moved out they moved us to month-to-month without informing …

Hello, this ⭐️⭐️⭐️⭐️ ⭐️ rating is for the outstanding technician James Ashlock. I am extremely satisfied and grateful for the amazing work James has done in the kitchen and bathroom. James was communicative and explained his work and next steps throughout the process. I really hope that James is appreciated and valued at his work as much as I appreciate him and his top notch professionalism and craftsmanship. Thank you again James!!

Horrible company, I've had nothing but problems with them. When they first took over my apartment I had the chain in the toilet break. Eventually someone came at 7 PM, completely removed the toilet for some reason, and left for the night with the toilet in the middle of our bathroom leaving us no options other than our neighbors or the Wendy's to go to the bathroom. Recently our washing machine has been broken for six weeks and I have to ask for the yard to be mowed. They are unresponsive and don't communicate at all with the tenants. Do not rent from this company, I'd give negative stars if i…

I reported an issue with my kitchen sink drainage four days ago. Drain water was coming up from an unknown source, creating a severe smell and overflow risk. I called and emphasized that it was an emergency, but despite this, nothing has been done. They keep saying my request is marked as an emergency, yet there has been no action taken. I am truly disappointed with their service.

We have lived here 5 years we've had a great experience The maintenance guys plus Jose are always helpful, Kayla management team is always helpful in anything we love that it's a small little community not a lot of noise but not a lot of traffic that's why we've been here so long.

I lived at the Cottages on Vance. Maintenance was good. The new management is great. Sophie is awesome!

La atención y como fueron de amables y respondieron todas mis preguntas muy amablemente a pesar de que no hablaba inglés, lo recomiendo al 100000%❤️

Alyssa was very helpful and walked me through the process of signing up for an apartment EDIT: the place was infested with bedbugs. I reached out multiple times and was ignored. They slapped me with a huge amount of money owed when I eventually left for my own health. I’m holding onto the proof, photos, videos, cancelled maintenance requests, and ignored emails. I’m seeking legal advice. There will be a day where this gets handled.

Almost 8 years in the same apartment, I've seen property managers come and go, but BRC has been the best. Usually very responsive for service calls, and Ginger T. is always so helpful!

I had a great experience renting with this company! I stayed in the Woodridge apartments and the building manager Kayla was so communicative, kind, and hard working. Maintenance was easy to contact whenever we needed them. All of the other tenants were very nice, and I had an over all wonderful stay at the Woodridge apartments!

I would not recommend anybody rent from any of their buildings. They’re all bedbug infested. It’s been about 3 1/2 months still have not returned. My deposit had to throw away all my furniture took over four months to take care of the problem. I’ve made over 37 calls to them. They still have returned. None of my calls within three days, if I could write them or give them a big fat, they are the worst company to rent from by far

Mickey who works with maintenance on teller street is absolutely wonderful. Love her so much! I’m glad she’s here

My experience staying at my girlfriend's apartment managed by BRC has been extremely frustrating. From repeated maintenance issues met with excuses and delays to unpredictable water outages with poor communication, it's been challenging. Furthermore, pest control appointments are missed despite threatening fines, and serious issues like sewage backups have not been addressed effectively. The advertised free WiFi also fails to deliver. I advise potential tenants to review the Colorado Warranty of Habitability and seek legal advice if facing similar issues. It might be best to consider other liv…

Terrible service. Terrible company. No mantainance is ever done. No communication. The place wasn't even clean when we moved in. Wash and dryer that I'm paying for hasn't worked since move in too! Avoid these slum lords. Also I do alot of work for the company on through mine and it's just as much of a problem.

This is the utmost worst management company bar none! They do not uphold to renters rights and hold no regard for caring for their renters. You are nothing but a rent payment to them, if even that. Good luck getting them to respond to anything in a timely manner. Can't wait to be out of here. Their infringement of privacy and rights is unparalleled. Thank God for my cameras.

I wish I could rate 0 stars. My girlfriend lived there and I was at her apartment a lot and I can honestly say that dealing with BRC has been nothing short of a nightmare. Let's start with the maintenance— she reported the same issues multiple times, only to be met with excuses, delays, and rude responses from the leasing assistant. And then there are the water outages. It's like a surprise every other week—management will text you that they are going to shut off water from 10am-1pm for “repairs” but the water is never shut off at the time they say and when you ask for an update, they ghost y…

I am having so many issues with the maintenance in my apartment. My dishwasher stopped draining at the end of March 2024. I called immediately and told them the problem, no response. It then started to leak a strong chemical smell that was making me sick if I didn't have my windows open (having them open 24/7 was not applicable when it's still winter months). Called the "emergency " line (which just went to their normal business line) to tell them the problem and was told they would let a technician know. Didn't hear back from anyone. Kept calling to be told someone would call me and no one di…

My family and I stayed at two if their apartment buildings in Craig, CO. The manager, DeAnne was truly amazing! She was accommodating with in her abilities. If there were any issues with in or around our apartment her and her maintenance team go it handled. I cannot say enough about this manager. Definitely a huge thank you and shout out to DeAnne!!!

If I could do zero stars I would but I’ll settle for one. The internet connection has been out for three days in the whole building, I’ve reached out multiple times and got no help, it has nothing to do with the internet provider. We work from home they expect us to pay rent but how are we supposed to with no internet connection. I highly recommend not signing a lease with them. We have put in multiple maintenance request to fix the floors on 10/27/2023 and as of today 04/09/2024 still has not been fixed. We’re not the only people with problems with maintenance.

I recently signed a lease with BRC, and I'm very thrilled with my experience so far! Kaleigh was the leasing agent I worked with to find my apartment and she was very friendly, informative and responsive throughout the entire process. The building itself is charming, a time capsule of Denver's older architecture that I really love! All of the building's Maintenance staff seems very easy to work with and helpful also. They seem willing to assist with any issues you may encounter. And they do regular upkeep and maintenance on the building, which I appreciate. There is a user-friendly online p…

How many emails do I need to send? How many voicemails do I have to leave? How many employees of yours have continued to ignore my very simple request I've been making for the last 5 months? Maybe this ONE STAR review will get your attention? I renewed my lease with you all no less than 6 times between June and July. Due to a glitch on your side, somehow it didn't ultimately go thru even though one of YOUR OWN employees confirmed for me that I was good... So now for the last 5 months, your system has been adding an extra $100 per month citing I'm on a month-to-month lease with you (incorrect),…

Leah provided outstanding service as my leasing specialist. She was highly responsive, promptly answering all my inquiries and addressing any concerns. this communication and willingness to assist made the leasing process smooth and efficient

I highly recommend these properties. I have stayed at two of the apartments that they manage in Craig Colorado. The property manager Deanne has been amazing, and very accommodating. She has handled any issue in a very timely manner, and communicated thoroughly. If you have stated these apartments in the past and did not like them, I recommend giving them another shot thanks to Deanne. The properties are well kept and welcoming, they are pet friendly and reasonably priced.

Kayla and Jose very nice and very helpful. Definitely love the environment !

We’ve lived at Woodridge for a few years now and we’re very happy. Kayla and Jose are responsive to any and all calls or questions. You can tell they really care about the property, it’s very well-maintained. We love living here!

If you find somewhere that uses this management company DO NOT MOVE IN!! The maintenance requests never get done. They just mark as completed and ignore you. Currently have 2 open requests, one has been open since October and the other for about a week. Save yourself and do not sign a lease with this management company.

The overall move in experience was good. Although it did feel a bit rushed, we received everything we needed. Our leasing agent followed up with us to answer our questions in a timely manner.

Alyssa was the leasing manager that we dealt with. She is wonderful! So responsive that initially I thought she must be AI. She is Very knowledgeable, helpful, and delightful to work with.

AJ Velazquez and her team at BRC have been very good to me over the last year of renting with them. I moved across country at 21 by myself and AJ not only was one of the few people willing to help me find housing from so far away, but also went above and beyond to describe the location and what I would be near. She helped me navigate through 2 crappy roommate situations and has always been quick and responsive. The building is some odd 40 years old, so there have been times I needed maintenance work, but the BRC maintenance team has always been kind and timely too. AJ is awesome. If you need a…

Update 12/4/2024 : after posting this review yesterday, the property management called me today trying to figure out the maintenance request. During our phone call, the property manager asked if I posted a review then stated "If we fix the issue will you take down the review” I replied no due to the fact that negative reviews should be seen no matter the circumstance. She then proceeded to mock me by saying “Aw to let others know to steer clear of the washer (my maintenance concern at the moment)”. This isn’t my first request over this issue, and others. To be belittled is extremely frustratin…