Colorado Realty and Property Management Denver Reviews

I have been an owner receiving property management services with CRPM for the past 4 years. My recent correspondence with Tracey Z has been noteworthy. I have thoroughly appreciated my correspondence with her as the Utilities Specialist. Her professionalism and commitment to resolving matters with consideration and tact for owners and tenants has been superb. Thank you Tracey!

I think this could have been really great, but the communication was not good or clear in my experience. I own a single property that I was looking to rent out. The different arms of this org weren't talking to each other, which made it confusing. Examples: 1. I agreed to a rental price and later in a Marketing presentation that price was reduced ~$300/month. They only addressed it when I asked questions. 2. My renter decided to move on, so I decided to take the property off the market. I got a follow up email from a different team explaining that I was not allowed to put the property ba…

Kaycee was incredibly responsive and supportive during our onboarding process. I have high expectations for the future as they manage my property.

Kaycee, Tuny, and Ryan were all very helpful and responsive to all of our onboarding needs and questions. Everyone was very friendly and the process felt extremely organized.

This is my second property with this team. I had the pleasure of working with Kaycee during my onboarding and she made the process seamless and extremely efficient. I’m looking forward to working with her and the rest of the team in the future.

I really appreciate the communication and care of my home they've provided throughout the years. The peace of mind they have given me has been wonderful and they have always taken care of my property and the residents. Thank you!

Highly recommend having CRPM manage your property. I've worked with them for over a year and plan to keep using them in the future. All around great experience.

We rent our house with CRPM and I have felt very comfortable leaving the care and placement of tenants into our home. The team has been very good at communicating with us and responive to our questions when we have had them. Between the advertisement and leasing process we have had the luxury of not feeling lost or confused and I couldn't ask for a better experience.

Absolutely Outstanding Property Management! I am writing this review to express my sincere gratitude for the exceptional service I have received from Colorado Realty and Property Management. Navigating the complexities of property ownership can be challenging, but their team has consistently gone above and beyond to make the experience as smooth and stress-free as possible. From the outset, their professionalism and expertise were evident. They have a deep understanding of the market and have been an invaluable asset in managing tenant relationships. In particular, their assistance in wading t…

As a property owner, working with Colorado Realty and Property Management has been a fantastic experience. Their team is highly professional, knowledgeable, and attentive to every detail involved in managing my long-term rental. They handle tenant screening, rent collection, and maintenance seamlessly, giving me peace of mind knowing my property is in great hands. Communication is always prompt and clear, and they consistently act in my best interest. I highly recommend them to any owner looking for reliable and trustworthy property management.

We own multiple rental properties and have been using Colorado Realty and Property Management for a few years now. They manage well across multiple departments. Specifically, leasing, rent collection and maintenance. Recommend highly!

Colorado Realty and Property Managment has managed our rental property for a number of years, during this time the property has always been rented to quality tenants, coordinated any maintenance work when necessary, and kept us apprised with timely status updates. We are very happy to work with CRPM and highly recommend them to any rental property owners out there looking for a first class company.

I have had a series of disappointing experiences with Real Property Management Colorado. Despite their claims of professionalism and efficiency, I found their services to be lacking in several critical areas: Communication: The communication with this company has been terrible. They never return phone calls and seem uninterested in helping or finding solutions. Email is the only way to reach them, and even then, they offer no real assistance or resolutions to issues. At one point, we were owed over $10,000 as we waited for our rent deposit to be returned, and we were also forced to pay two mo…

As first time users of a property management company, we have been very pleased with the level of responsiveness and service we have received from CRPM. We had a lot of questions regarding the initial process and supporting services, but have found the team to be extremely helpful and patient.

Tracey has been working hard to make sure all is going well for us. You can count on Colorado Property Management when you need to rent your property and there is so much that constantly needs attention and especially her team has done everything to keep things going smoothly and keeping us updated with details so we know what’s happening and needs our attention as well. You are in GOOD HANDS when you use Colorado Realty and Property Management, INC. My husband and I have been Blessed to be with them for years now and they go ABOVE and BEYOND to serve you with the best teams and help whenev…

We have been very happy with the service and attention to detail after working with CRPM for about a month. They just found great tenants which has been a relief. We are living out of state now, so feel like our home is in very good hands. Taylor and the entire team we've been working with have been wonderful to communicate with, answering all my questions and keeping us in the loop every step of the way.

I've been a multi-family rental property owner for over 20 years. I have had some average experiences with two previous management companies, but I will say that COPRM is significantly better in nearly every way. They have diligent and dedicated specialists in each aspect of property management - marketing/leasing, accounting, utilities, maintenance, etc. They handle day-to-day operations and address any issues that arise efficiently and effectively - even when those efforts become fairly large in scope or complexity. Communication has been consistently good as well, which is no easy feat.…

We've been rental property owners for many years and have several properties in different states. We did our research, had several meetings and were impressed with CRPM. They have been on the ball and manage our rental the way we would do it ourselves. Very happy with the high level of communication and follow up. Highly recommended.

As a first time Landlord, I wasn't sure what to expect. My Colorado Realty and Property Management Team, the Red Team, really exceeded my expectations! They've been so thorough in explaining the process, patient with all the questions that came up and leased the property in record time! So far 5 stars! Highly recommending Colorado Realty and Property Management whether you're a first time or established Landlord, you won't be disappointed.

Nothing but great things to say about Colorado Property Management. By far the best management company I have used.

So far so good! CRPM has been ontop of pretty much everything we've needed to get moved in. Utilities setup, prompt maintenance assistance, and timely communications are just a few of the areas we've felt supported in. Jamie provided a ton of fantastic detail right off the bat to give us the best chances for a smooth transition into our new home. Charles has been phenomenal at responsiveness and resolution around anything utility related. Great experience thus far.

Make sure you read all the fine print and are sure you want to rent with these guys. A lot of companies out there to get you but this one by far took the cake for me while living in Colorado. They will make changes and raise rates without properly informing you. Also, say good bye to your deposit, we were given less than half back and they stated the carpet needed cleaning even after we had Stanley steamer in there. Left it spotless. Thank goodness we are moving on from them, lease break was horrible, and staff was very unprofessional.

Poor communication and no empathy to say the least. Just concerned with money and not people in the slightest. They will reply with some grabage that i see on other reviews bc they love to just give you PC, customer service answers to get you off their back. Cost of living is high enough these days, that you dont need the added anxt of where youre going to live next when you get a foreclosure notice, followed by gaslighting and then ultimately an ubrubt change in management back to the owner that we only found out through a work order ticket....when we tried to hold the President accountable, …

DONT DO IT. Just stay as far away as possible. The property we are at is gorgeous, we love it! The management company is so bad it’s not even funny. In January, we received a solicitor at the door asking if they could help get our payments back up on the home, that we were being foreclosed on, and the house was going to auction on May 20th. Confused, we pulled up Adam’s county records and noticed that the house is being foreclosed on. Of course this happened on a Saturday, and of course they are lucky enough to be closed on the weekends. I left a voicemail and never received a call back, I had…

I Schduled a tour for a property with you today April 25th at 2:15 pm, got here 10 minutes early was given a confirmation of my tour and phone numbers to call incase something went wrong. I waited 30 minutes past the scheduled time no one came no one returned my calls, texts or emails and I wasn't able to view the property. Unprofessional and you wasted my time. Do better.

Wow! Everyone we have interacted with has been so wonderful and helpful with communication around our new lease. I dont think I've had such a positive or supportive team surrounding a move in and everything they have done to make moving less stressful. Truly a wonderful experience.

I’m happy with the services provided. Responses for my questions are given in timely manner. Thank you so much!

At first, I was apprehensive ahout using an agent to handle setting up utilities, but I'm glad I was wrong! Tracy did a fantastic job with everything and was very responsive with anything I needed.

Me encanta la atención y amabilidad que siempre han tenido cuando nos comunicamos

Very difficult to get hold of leasing agent and ability to communicate is challenging. They withheld thousands of dollars from the monthly deposit and I caught it, and they apologized. Why did I have to catch that.

I have been working with Kacee to use the the portal for getting bills, etc. She has been so responsive and helpful. Kudos to her for true customer service!

I think your experience is dependent on pure chance. I know of two previous tenants who had a poor experience, and I also had a poor experience. Current tenants haven’t encountered many issue yet. It’s a shame they don’t care for their properties. When I moved into the rental unit, it wasn’t even cleaned - there were pubic hairs in the shower and food remnants in the fridge, furniture from previous tenants left in the unit for me to deal with, and none of the nails in the walls were removed and when I asked they be removed, many holes were not repaired properly… Sloppy work for an expensive r…

Kaycee did an amazing job working with me!! We will continue to you this company!

9 months in, and have had a pleasant experience so far compared to other rentals I’ve been in. From applying to move in, things have been fairly smooth. Some hiccups so far from both ends, but we have been accountable for them and worked them out cordially. Thank you for these experiences so far 🙂

This company is not here for you, they are not willing to help you, and they will argue with you in the most unprofessional way. I was charged $400 in tickets, and could have been 4x that much. Staff makes decisions for you, and is disorganized. They are also the least friendly and hardest to contact. I have lived with them for only 2 years and had to break the lease early for school. No budge, no consideration. Horrible explanations, and if you love hidden fees and up charges, then maybe it is for you. Taylor and Charity have mismanaged my money and have contradicted each-other. Taylor even…

Has been great!

i love my new home the whole process was stress free and swift i would like to thank Kaycee Casiano for all her help

As a renter, please avoid properties ran by CRPM. The lack of communication and support is atrocious. One of the worst property companies I've had to deal with in Colorado since moving here in 2021.

The entire staff was very helpful and knowledgeable in making our transition to Colorado Realty and Property Management Company. They have a team of people that works together very well.

Kaycee and Jamie were both very helpful very responsive. Would definitely recommend working with them!

HORRIBLE!!!! Wasted multiple of my days dealing with these people. I make appointments and arrive early. Only for them to fail to mention there is a gate code at multiple locations. EVEN WORSE more then once I’ve arrived at the apt meant to be shown AND THERE IS NO KEY. Do not use these people to sell or manage your property you I’ll lose out on tenants.

We have been renting from CRPM for about 2 1/2 years. The application and rental process still sits great with me because it was SO easy. It was weird for us that we didn’t actually meet or speak with anyone in person, but it didn’t raise any red flags for us, just weird! Over the course of the past 2 years we have throughly enjoyed living here. We’ve submitted a few maintenance requests and they are always very responsive. I do appreciate the new portal over the previous one. The contractors they send out have all been communicative and quick. We are currently dealing with an issue (which is…

The way you get tenants to renew their lease is total harassment. It was wrong and I asked to speak to a person and it never happened. And the lease is not for the right amount that you said it would be.

Love working with you team

One of the easiest moving experiences I’ve ever had! We applied to rent a condo and another application was already in—as anyone who has searched for a place to live can attest, it is stressful to look at multiple places and manage competing timelines and lease requirements, etc. CoRPM was very communicative and told us exactly what we could expect from a timeline standpoint. We ended up getting the condo and were assigned to Blue Team, who have been nothing but communicative and supportive. We asked a lot of questions and they were patient and informative—particularly Hannah, our leasing spec…

Samantha in the Colorado office has been amazing to work with. She is kind, professional and understanding. I am very happy with the customer service that I have received! Great job Samantha!

I appreciate the timely and professional communication!

My experience was terrible. I paid my rent on time. I was a decent tenant. Colorado Reality property management left me without hot water for a month. I put in a maintenance request anytime there was an issue. (Meld) 3 x a plumber came and Saud they needed to replace the 15 yr old waterheater. I have 2 young children. I was paying $2200 in rent My children and I showered at a shelter. My refrigerator also was out for 3 weeks. This meant my breastmilk was wasted. Daily I would have to buy ice and enough refrigerated items. Maintenance told me they would reimburse the $300.00 in food that was l…

Very pleased very polite and professional in ever aspect

Mario AMonico and his team did a wonderful job of taking care our maintenance request super fast.

My experience so far has been great. The application process was smooth and the staff has been very responsive. The house I'm renting is super clean and in excellent condition. I'm looking forward to a pleasant experience going forward.

I put in a maintenance request for my garbage disposal during Christmas week and they were able to send out someone to get it fixed the Friday after Christmas! The task was quick and efficient. I am thankful that they were able to send out someone to fix this so soon and during the holidays.

Great customer service by Hazel she was the greatest!

WARNING, malicious new policy took effect this month for residents. My lease states no late fees are incurred on rent payments until the 9th day of the month. As of this month, if rent is not received by the 5th, they deactivate the payment portal on the website, forcing residents to pay with cash in person. Adding obstacles for their residents to navigate is a poor business practice used to punish their residents and add on late fees. I have made my full rent payment on time every month for 2 years living here, until this month when I was caught off guard discovering I was unable to pay my re…

Samantha S. Is always so wonderful and very helpful she is the reason for my 5 star review!! Thank you Samantha!

The home was really well taken care of and the self tour process was nice and simple. Going to fill out an application today when I get home.

My first realty company ever renting with and definitely a great experience. Good communication and customer service. Easy access to anything I need in-app or over the phone. Overall great company and service.

By far one of the best rental companies I’ve ever rented from! Super friendly & very prompt to fix any problems you might have! I highly recommend them!

Makini willing to get on phone and help explain my statement which is new to me. Not just a mousepad warrior

CRPM’s maintenance team is great about punctuality in responding to service calls. They care about their tenants.

I'm very happy with CRPM. They are great with their response when I have problems at the property. Everything. Is taking care of In a very timely manner, and that is great. I want to say. Thank You.

Showed up on time, quick diagnosis, part ordered and delivered. This is how it should be. Thanks!

Christian helped me today and he was the best person to talk to his service was amazing he deserved more than five stars.

They hired the best team to fix my driveway. The maintenance team goes above and beyond for exemplary service.

CRPM has been the best realty group I’ve experienced. They’re top tier when it comes to customer service and maintenance requests!

Christian was really nice, very helpful and knowledgeable. It was a very easy and pleasant experience compared to some of the other realty companies.

I spoke with Hazel and she was very kind and considerate about my situation. She took the time to answer my questions and help me understand the process for the application. Her customer service was exceptional. Not once did she make me feel bad for asking the questions I did. Thank you

Very happy with the service. Jed was very friendly and helped me with moving my loved ones in and out~!

I love my apartment!! The Maintenance request service is very fast and easy to use! My problem was resolved in 24 hours!!

Issue resolved quickly and efficiently. Good communication and resolution

Excellent service that they offer. Everything was very good. The person who did the repairs was very professional.

They helped me get into a great place in under 2 weeks. Their maintenance crews have been on point. Whenever I have a question they’re always professional and helpful.

Customer service was excellent Christian Valad-On was very nice helpful and quick to help me with my needs. Keep up the good work

Time sensitive HVAC work order handled and assigned quickly. Contractor prompt, polite, and professional. Somewhat detailed and lengthy repair made same day. Can't ask for more. Happy Tenant.

Having a management company has been nice. They have done very well taking care of mt tenants and the process. Communication is very disappointing when it come to accouts. I feel like I don't know what is going on with my account. You never get to talk with anyone on the phone. When you do leave a message no phone call is returned. You only get answers if your willing to write an email and even then it's not a quick response. My message gt never responded to till i sent it to a higher up. It creates worry about my property and confusion of what is happening. My team has changed and no one noti…

With exceptional communication skills and a warm demeanor, Hazel made the entire process seamless. His professionalism, expertise, and kindness earned him 5 stars in my book. Highly recommended!" 5/5 Stars.

Visiting the home was made easy with the utilization of the app and service of Colorado realty. Applying for the home came as soon as I left leaps and bounds ahead of the game. Visit to lease signed in 3 days including a Sunday. Thanks you for assisting our relocation to CO.

The best realty company I have ever worked with. CPRM has worked with me through Covid unemployment, given leeway when payments are slightly behind. Their staff is always polite and professional, in addition their portfolio of properties are excellent quality and priced very fairly. The maintenance contacters they hire are the best in the bussiness. Hot water goes out, they are there the next day. I have been renting from them for three years now and I plan to stay with them. Being able to go from seeing a property online to a showing that day to submitting an application really shows how…

Fixed our dryer quickly, great communication before hand, prompt and very personable. Highly reccomended.

I have been working with this company now for about one month. This includes finding the home, applying, moving in, and speaking to them about various things about the property. Their services has been incredible and they are always quick to respond. If they don’t have the answer, they get me the answer within a few hours and are always kind on the telephone. I have nothing but great things to say about this property management company and look forward to working with them more in the company

Hazel has been a complete rockstar! We’ve been corresponding over email and on the phone, and she’s always sharp, responsive, and full of positive energy. She somehow makes the whole property management process enjoyable—who knew that was possible? If you ever need someone who’s on top of things, keeps it professional, and can still make you laugh, Hazel’s your go-to at Colorado Realty and Property Management. Thanks for keeping things running smoothly, Hazel!

Thanks I appreciate from hardworking and on time feedback from your team specially from Christian Valad-On his behavior and the of talk was amazing

Christian and Colorado Realty and Property management did a great job answering all my questions. Very polite and professional .

Outstanding job on all services we have received thus far, greatly appreciate this maintenance Team!

Had a refrigerator water line break. Renter called and repair was done immediately. I’m very satisfied with Colorado Realty and Property. I’ve recommended them to my friends and family.