Cornerstone Apartment Services Reviews
Cornerstone Apartment Services
Cornerstone Apartment Services, 500 Kalamath St, Denver, CO 80204
Largest and fastest-growing third-party property management company in central Denver, managing 325+ properties across 27 neighborhoods with a strong urban Denver focus and an extensive regional portfolio.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 430 rated reviews from the last 3 years.
Cornerstone Apartment Services reviews
This is the second time I’ve leased from Cornerstone. Both times have been fairly straight forward and easy. This time around Brittany Burgess kept the ball rolling and answered all of my questions. She was a delight to work with.
Sam F. has been my property manager for the past 2.5+ years and he has been absolutely outstanding. Anytime an issue came up, he was on it right away....no runaround, no delays, just fast and reliable results. He consistently went above and beyond to make sure everything was taken care of or to help me. If you're looking for a property manager who really cares and treats you like a person, Sam is the one. Highly recommend Cornerstone, especially if Sam is your building manager!
Really great complex with solid management. Regular apartment annoyances happen (front door locking, accidentally undercharging for utilities once or twice), but really fun area. The rooms are small, and transitioning to a larger room is not easy because there are so few, but great for one or two people who don't mind living close for the benefit of a great walkable neighborhood. There's like 7 coffee shops within a mile of here, tons of bars, great pizza, empanadas, thai food, italian, desserts, shops, yoga. You can absolutely live on this street without a car and have all of your needs met. …
Leased an apartment here in 2016/17, and got what I expected! The management added a recycling bin and enclosure for the tenants, thanks
I lived at Winbro circa 2003-2013, and it was just $300 a month. Sad that it’s gone up. Location is fantastic, very close to downtown and bus lines. No A/C but otherwise I never had a problem. There were a few homeless people at the church next door but at that time I could take the trash out by myself with no problems. I would say the biggest problem was parking. And that wasn’t bad. It was owned then by a different management company it sounds like. It was once a great deal. Great closet space, 2 large closets with a built in dresser. Historical features, it originally had an ironi…
I don’t live at the Hooper and don’t ever intend to. I was pet sitting in this building over the 4th of July and dropped a key down the elevator shaft. I called their emergency maintenance number immediately and was told to call back if I hadn’t hear back in half an hour. I called four times. After waiting 3 hours for someone to get back to me, I had to call the fire department to help me. They had my key back to me in less than 30 minutes. I ultimately got a call from maintenance almost 4.5 hours after I first called. Be aware of the potential for extremely slow response times for emergency m…
Had a good experience with Leo with the apartment showing. I’ve submitted my application just now and have been happy with all the support so far. Thanks
I wish I could give a 0 star rating - worst landlord and living experience I’ve ever had. 1211 Vine St - NUVO is a terribly managed property by cornerstone. Broken AC, broken elevators, frozen driveways, literally zero effort to maintain or improve the building until something bad happens. Can’t believe we pay $2300/mo for an apartment with non functioning AC.
Jet with the maintenance team at Cornerstone is the absolute man. Every time I see him around the building it's genuinely a good time to see him and even when he's neck deep in requests he remains calm and professional. We're a lucky building to have him on our side!
I've had a wonderful experience with Cornerstone Apartment Services. Well kept buildings, very responsive to calls, and super nice leasing agents that have actually resided in Cornerstone properties. Easy app process as well and very reasonable rent pricing. Five stars to Leo and Cornerstone, big ups and thanks.
Manny was very helpful and quick at resolving my issues. Whenever I’ve reached out for assistance I always got a response in less than 24 hours and my requests were taken care of in a timely manner. Great service!
Leo was very friendly and helpful and made the experience feel like being welcomed into a community. Thank you!
Leo with Cornerstone made our apartment search a success. He took the time to really listen to what we were looking for and where the previous apartments we viewed were lacking. Based on our conversations, he suggested an apartment that wasn’t even on our list because he thought it would be a perfect fit. He went above and beyond by taking us to see it, even without an appointment, and he was absolutely right—it ended up being the perfect place for us! We truly appreciated his knowledge, honesty, and willingness to think outside the box instead of just showing us the requested apartments. If…
can't say for sure how the company will be as landlords but I had a great expirance with Leo, who showed me around the apartment I applied for. He was incredibly kind and competent, even after my tour he kept in touch and got on the phone with company to secure me the best deal. He was able to lower the monthly rent and get me a move in deal on my "hopefully" new place. He definitely deserves a raise and a bonus.
Manny was very kind and came after hours to help me get into my locked apartment- no questions asked!
Natasha fue muy amable en ayudar a llenar la aplicación y atención es excelente
I've lived in one of Cornerstone's properties (The Detroit) for about a month and have had nothing but positive experiences. Leo who gave me the tour was very helpful and informative, and Lea who was my leasing coordinator was also helpful and had great communication. The property has been great since I moved in and have had zero issues, the assistant property manager Will has also been great with helping me with all of my questions. The move-in process was also very smooth. I can't speak for all properties owned by Cornerstone, but the one I moved into is priced fairly and I've had no hidden …
Allie Santos me ayudo mucho, muy amable y servicial
John Szczerban is my Assistant Portfolio Manager, and he has been absolutely amazing! He always goes above and beyond and is consistently kind, responsive, and helpful. I have had several issues with my apartment and he has worked extremely hard to assist in fixing the issues even outside of work hours. 100% of my rating is specifically to him, I very much appreciate his help!
I recently had an issue in my apartment and had to call the emergency services. The operators were quick to answer my call and quick to help as well. Kaden was very efficient and friendly and helped solve our problems without a hassle. Cornerstone has been very communicative and friendly for as long as I’ve lived here and I appreciate everything they do.
I used to really love living here when I moved up at the end of 2023, but constant management turnover from Cornerstone has left us with basically no amenities left in an already aging building. Elevators have been down for fully half of the time I've lived here, the AC goes out during hot summer days with no repair timeline, and they've fired or evicted our security and parking enforcement -- package theft is rampant and vagrants have taken over the parking garage to defecate and do drugs. I expressed some concerns about renewing my lease and Property Manager Eric Neal offered me a paltry $45…
Leo got me hooked up and was extremely helpful and friendly 100% would recommend
Enjoyed my tour with Leo today! Gave me a good look at The Wheatley apartments and was able to tell me about some of the histories of the building, the amenities, and the nuances around pricing/time period. Appreciated his assistance :)
Ben Satterly is an amazing maintenance tech! Profesional and polite. Helped with a lockout and went above and beyond to do it promptly after hours
Leo is very kind and professional. He really helped guide us through the journey of finding the right apartment for us!
Absolutely fantastic Manny had the work done professionally in very short order. Extremely impressive. Thanks again
Lived here for almost a year- amazing place! Great price, location, really no complaints. Maintenance is great, shout out Manny Garcia for being nice, professional, and super helpful in fixing everything here too
I just moved to Oso a month ago and it’s been nothing short of amazing!! My partner lived here a year before I moved and each visit Oso felt like home, now i’m grateful it really is!! Special shoutout to all the maintenance guys here, they are quick to respond and always willing to help! Today, Ben stopped by to secure some shelves we just bought and was so kind! Truly can’t thank everyone that works in this building enough!
Terrible experience living here - AC doesn’t come on until almost June and turns off in October. From November-May it’s regularly 85+ inside the unit without the heat ever being turned on. Don’t let them lie to you that AC is turned on in April. Even when the AC is on it barely works, or is always broken. Elevators have broken multiple times, trash everywhere all over the building. The only redeeming quality is the views and the balconies. Cornerstone is responsive but the owner clearly doesn’t care about the upkeep and maintenance of the building until all of the tenants are organizing to m…
The Oso is a dream place to live. The staff is very helpful, urgent and willing to answer any questions. I loved every second that I lived here. The amenities are next level, there’s a dog wash station on the first floor and an amazing view while you grill on the top floor. For anyone looking, I highly recommend this complex. They’re very professional, clean, and dare I say perfect. The only reason I moved states was for family reasons. Don’t doubt it, move in. Neighbors are awesome.
I never had any problems with my building’s property management until it was taken over by Cornerstone. They made my move-out unecessarily burdensome, constantly lost communications from me, tried to charge me an extra month of rent beyond my move-out date, had a rotating door of property managers for my building, did not send my move-out documents until the day I moved, despite my having requested them in advance, the list goes on. Most frustratingly, I was told that I would get my full security deposit back and that it would be returned to me within 30-60 days of my move-out. Not only was …
Cornerstone has been the best apartment rental company I have used in Colorado. The maintenance team responds lightning fast and is always professional. Alex Diaz Nunez has been incredibly helpful recently with a number of last minute questions and issues with my apartment. I tell a lot of my friends to lease with cornerstone, and often brag about the maintenance crew and their timely responses to my questions.
The application and lease execution process was seamless thanks to Brittany Burgess. Thank you, Brittany!
Had Chris E come over to fix the washer, he did a great job, super fast and very nice. Thank you!!
Excelente atención de la señorita Natasha Swope y la señorita Brittany
Love the location and never had any issues living here. Maintenance was always fast, professional, and friendly, and management is super responsive.
Manny is an exceptional maintenance technician. He is highly efficient, responsible, and consistently prompt. Whenever I submit a maintenance request for my apartment, he always follows up quickly to ensure the job is done right
One of the best places I have ever lived. Management is great. Kayla is the best!!!
In my year at Oso, Kay from the management team made it truly feel like home! She was always attentive and responsive to anything that may have come up or just hanging out at the fun resident events. The area is great with walkable bars & restaurants without being in the middle of downtown. In my West facing home, the Mountain View’s were the best part of living there. I was sad to move due to cost/apartment size reasons.
Quite excellent. Great management - a rare find in the area. Location is good, but it might be the weakest part of the apartment. It is surrounded by weed shops and other less pleasant establishments. Fairly close to the metro station. It is price-competitive for the area. The gym is quite good, unless you require very specific and niche machines. I never found the gym busy. The pool and hot tub are quite nice and do not break all year like you would think. Neighbors are nice, barely noticeable. There are some good people here. Ages seem to trend towards mid-late 20s. Early professional types.…
The building could use a TLC cleaning among the common walk ways. Upon move in, had a lot of different appliances that were old and not working (dishwasher/dryer hasn’t been fixed). The apartment windows were not cleaned and are hard to get to, to do so. I am hopeful with new management, they take the residents problems into account and follow through on getting things addressed.
Ok, I didn't want to write a review until I actually lived here long enough to have a fair opinion. The tour was great, the main problem I had when moving in was the EV charger I was promised right away but it took a month to get. After that hiccup everything has been great!! I love my neighbors, the gym, my studio, the price... I mean nothing beats this place in that sense. We haven't had 1 issue, we barely hear our neighbors, place is clean, I feel safe and happy to live here
Don’t let them tell you they have AC if you are touring. The AC does not work. I REPEAT the AC does NOT WORK. Your apartment will stay above 80 degrees with the AC at maximum power. And the landlord is useless. Get rid of the current guy ASAP
Frustrating that you guys still haven't fixed the broken laundry units in the building on poets row. A month without access to laundry is crazy, and there's no offer to offset the loss of the amenity since we're all now having to use laundromats. Management originally said that they couldn't work on the machines because of your contract with the laundry company; maybe it's time to replace them with something else if it's taking this long for the company to service?
Brian has been so helpful through every step of the process of renting our new apartment! We could email him anytime and with any question and he was willing to guide us without any judgement! Thank you Brian for an amazing customer experience!
I'd like to give a special shout to Manny Garcia for, helping me with a difficult drain that required a vendor’s assistance. He came back to my apartment to assist with admitting the vendor when I was at work and maintained prompt communication with me the whole time. Thanks Manny!
The building itself is fine, but if you need maintenance, be prepared to manage it entirely yourself. The shared dryer at my building has been broken on and off for a month. I’ve run wash cycles four separate times assuming the repair had been made — each time the dryer was still inoperable. The last time, I received a voicemail from my property manager explicitly saying it was fixed. I did laundry that evening, finished a wash, and the dryer wouldn’t turn on. I drove 25 minutes to the only open laundromat. In that entire month, one email was sent to the building about the issue — and only b…
Brian Foster was super helpful in the leasing process. Quick to respond and move things along.
Brian helped us out when we thought we had no hope and the website was being weird… Really good Guy and I appreciate all of his hard work
Natasha swope and Brittany did a good job and were very kind and did a good job in helping us.
Brittany was helpful to our smooth transition to our lease agreement into the tamai tower. Really appreciate the support. Hope to have nice stay in the community and have some great memories.
Have had a fantastic experience so far. Britnney is my leasing coordinator and she is great. Very kind, very intelligent and has been incredibly helpful and communicative. I toured with Scarlett and had a great experience when choosing my unit. I also toured with Meghan at winbro and while I didn’t choose that building due to space and location, I really enjoyed meeting her and touring with her as well.
This is a a great place to live. They have great amenities, and maintenance is taking care of quickly and efficiently. And they are very helpful. This would definitely be a place to call home.
Awesome experience everyone was really helpful from the agent Eduardo who toured some apartments with me. He was very informative as helpful. Hunter has also been help with the process of filling out my lease and have a stress free move in experience!
Just signed my lease and had a great experience. The tour, application, and leasing process were all smooth and straightforward. Rachel and Lea were incredibly helpful, responsive, and professional throughout. Thanks for making the process easy! I’m looking forward to moving in!
Five stars for Bryan - I toured with him and he was super knowledgeable, friendly, and communicative. He showed me multiple apartments in different areas, and even suggested one I hadn’t seen online that fit what I was looking for.
I had a great experience with the team at Cornerstone. I toured with Rachel and from the beginning she was inviting and friendly! Very knowledgeable and happy to be there. There was great follow up and communication between her and Lea. Thank you both!
Manny came through late and helped me get a good night of sleep from my demonic toilet, THANK YOU
I really appreciated the work Leilani put in when showing me around the apartments. I wasn't a big fan of the first apartment we saw, but she suggested that we go next door to a different apartment that Cornerstone managed and now I'm moving there on the 15th! Thank you, Leilani, for going above and beyond!
I moved into Viewpoint 41 Lofts with Cornerstone a week and a half ago, and I’ve been loving it so far. Brian was super helpful in getting my lease set up, and it wasn’t stressful at all. Since I moved in, I’ve enjoyed the nice room, and if I needed some help with anything in the room, Josh has done a great job at assisting me promptly. The area is nice and the building has been clean so far.
Manny was early and professional finished his job quickly
I've never been able to secure an apartment with Cornerstone. Communication with agents are sparse and unhelpful. Most recently I've worked with Marc Daniel Monteron. He no called/ no showed a tour with me on 5/23/26. I was 10 minutes early and waited 15 minures past our scheduled tour. No call text or email saying he wasn't going to show. This has been my normal experience with cornerstone. Maybe 1 out of three agents actually show up.
I'm so excited to move into my new apartment with cornerstone! Everyone I've worked with during this experience has been great! Lea especially made leasing so easy and was very thorough with the next steps once I was approved. & Rachel was so fun/informative during the tour! Thank you so much!
I’ve had plenty of experience moving into different apartments ran by different agencies since moving to Denver, but Brian Foster has stood out the most. It’s nerve-wracking finding a new place especially one ran by people you can trust. Brian took the time to communicate to me every step of the process for moving in once I received my welcome letter upon getting approved for an apartment with cornerstone. He was very quick with responding to my countless questions and handled each one thoughtfully and made sure I knew exactly what I was getting into. He made it feel way less stressful and I f…
Absolutely horrible building managers. They have repeatedly refused to repair issues with the building like our bike room door being kicked in, or our laundry room being out of service for over a month now. It is impossible to speak to a real person there other than your specific building manager, who is the exact person not holding up their end on maintenance and communications. If possible, rent from literally anyone else.
I leased my apartment in Five Points with the leasing agent Brittany Burgess and the process was seamless, quick and super easy. 10/10 would recommend.
Trevor was a great tour guide and Brittany made the move in process straight forward and simple. Couldn't ask for more.
Thank you so much cornerstone team for helping me find my new home and beautiful location
I had a great experience while receiving assistance from the Cornerstone maintenance experts this past week. The experts in Cornerstone's Dwell building are always helpful, but in this case Chris and the team handled a problem that I thought would be impossible to solve. During a heat wave of 90 degree weather outside, my vents were blasting heat into my apartment and causing it to become an unbearably hot 76 degrees inside. I called the maintenance experts, but I believed that the heat was coming from the boiler room down below and that I would have to endure the warm temperatures in the apar…
Brittany was extremely helpful, kind, and responsive. Made the move and application process very smooth, and listed everything needed before move in.
I was helped by Leo and Brittany at Cornerstone. Leo was very thorough with touring the apartment while Brittany made signing the lease a smooth process! Can’t wait to move into my new apartment
They never respond to their calls or emails
Been renting from Cornerstone for a year now, just toured a new place with Brian and he was fantastic! Just submitted my application and hope to start making new memories soon!
The leasing coordinator Brian has been super helpful with getting me ready to move in! He is very prompt and detailed through email correspondence.
I have loved living at the Jux! Adam, Scarlet, and the maintenance team at this building have all been incredible. I love the location of the apartment first of all. The finishes in the apartment are nice for Cap Hill, too. I have lived in two units in this building: one on the first floor, and one on the top floor (a loft). I had a great experience living in both, and if anything ever broke, maintenance is very quick to respond to requests. Adam, the building manager, is extremely responsive and helpful. Some of the older reviews mention packages being stolen, but I have never seen this happe…
I wouldn’t live here. It’s a shame these properties are so poorly ran. Btw Fix your entry door…. You know what I’m talking about.
I’ve lived at Oso for over a year. The staff is fantastic, units are very nice, and amenities are great. Highly recommend.
There is a package thief in the building. 1 elevator is constantly broken. However I do love our apartment. The maintenance man Sergio is great. Amazing food in the neighborhood too. Security cameras are very much so needed though.
Great place to live. I was here for 3+ years and it was a very pleasant experience throughout renting through. Cornerstone. Eric Neal was very helpful as a property manager and is willing to take the extra measure to provide the best customer service possible. He helped me work through a very difficult situation. I will be recommending Cornerstone to friends/family going forward!
DO NOT MOVE HERE! Where do I ever start? Property Management has been terrible, there's cat litter everywhere for the snow that never really happened, there's ALWAYS a fire alarm going off in the mailroom, I had a leak in my apartment that never got fully fixed, I've had to change my own air filters, not to mention the storage space in my apartment requires a ladder to get to... yeah it's a great location, but definitely not worth the headaches..
My initial review of this place was5 stars but as time has gone and things have gotten worse and worse I’m changing it to a 1, my packages are being stolen, laundry rooms are in disarray, water and heat being turned off without any notice from management. This is a forgotten property and the owners have applied for a demolition permit. Anyone who rents from today onwards can only expect a less and less responsive management company. Do not rent, cheap for a reason
Please do not move here! The tenants that live here have no courtesy for privacy, respect, or personal belongings. I’ve had my apartment broken into numerous amounts of times items have been stolen from me while I’m not home and neighbors like to linger around outside of my door while I’m supposed to be in the comfort of my own space. If you value your own sanity and privacy, I would advise you reframe from moving here. There are More choices out there that will be accommodating and friendlier that care about your well-being. What upsets me the most is that with management in DPD being notifie…
Worse landlord ever. Does not care about building and will double sell your parking spot. Packages get stolen all the time. Building also has hoarders who bring roaches.
The 5th floor smells so bad like human piss I couldn't breath to even walk down hall to deliver food
Unbearably hot and wont turn on AC. Im on the top floor and even having my thermostat always off we are unable to comfortably be in the apartment during the day. Management wont give any credits to make up for the situation. Though at first said they would, they later said it was not possible. Last year they had us frying until July. Constantly worried about our pets getting heatstroke. Only recommendation is to turn off heat. Never on in our apartment, still over 80 degrees.
I’m leaving this review for a friend of mine to keep them anonymous. Please turn on the a/c! It might not be summer yet but it is hot outside and I cant keep my apartment below 80°. Thank you!
Incase the ample amounts of other one star reviews didn't convince you, let me add to the list! Going into another spring living here after making the TERRIBLE mistake of signing a longer lease. Over the past few weeks, temps have been hitting 70+ degrees daily and the heat in the building is still on. After receiving another pointless email from the building management, it's clear that the AC won't be coming on for a while. I cannot safely leave my dog in the apartment for any significant period of time because it is so hot and the only response is "we're sorry for the inconvenience". In the…
I have been living for 2 months. Very good experience. I would recommend my friends and whoever looking for a home.
Moe Martinez the maintenance man is THE MAN!! Super friend and very efficient. Asked him for help hanging my TV and he did it perfectly in about 5 minutes!
We live here and it’s a really good neighborhood and it’s quite besides the fire department honking their horns neighbors are good we’ve had no problems management is great and attentive it’s dog friendly we feel very safe here as well
Iv live her for a year now and have to say it's been a great place to stay. The newly renovated apartments are very nice and give a modern look and feel. The neighbors are friendly and quiet. The area is great also with all stores and restaurants in close proximity so no need to go far for what you need. The management has been great in answering any questions or concerns, never felt ignored. The building is nice , no trash and well kept. Any apartment complex has issues but Cornerstone seem to be on any issues that come up. No place is the perfect place but at least here they make it as clos…
I lived here over a year. All the reviews are true. Right now the front door is not secure because the system is broken and has been for over 2 weeks. The back door doesn't open from the outside. The package room door doesn't work so they switched it to a common key. The delivery companies don't have a key so packages are being left out. The utilities were switched from $90 a month flat fee to almost $200 in moderate weather and I travel a lot and I'm not even home. The laundry situation is a joke. Repeated tickets placed with WASH and follow up management and some of the units haven't eve…
Awful building 200$ plus for electric and water when it was a flat rate at first. No option to get out or leave . Was snowing today and the shower will not get hot . Had water ruin my walls in bathroom and closet and now 3 months later still have bad dry wall that needs to be fixed . Walls falling off from the second floor pavilion area. Building held up by scaffolding . They hired a company to fix the balcony’s drainage , they’ve now been here making noise and working for 3 months . And the quality of the work they did is 0/10. This building deserves to be shut down. You’ll be seeing me and m…
Honestly I kinda love it some things are a little messed up when I moved in but I havent gotten a response to those issues yet but im willing to give it some time as their not world ending just more inconvenient for me to deal with myself its in a great little spot parking is relatively easy for downtown street parking neighborhood is queer as hell havent really needed matinace or management just yet but its not bad just seems like their is room for improvement
The building is managed very well and Kay, the leasing manager, is amazing. She’s so helpful and attentive and even helps take care of my kitties if I’m out of town. Maintenence issues get fixed right away, cleanliness is great and communication is very timely and clear. Only reason I’m leaving out a star is because rent is being raised and there’s a new policy that you have to pay to rent out the common area which is a bummer.
Location is great - within walking distance to the capital and other government buildings, as well as good proximity to RTD and union station. While not fancy, the building is clean, feels safe and is a good price. App operated washers and dryers in the building.
DO NOT LIVE HERE. The building is falling apart. The elevator breaks, laundry machines never work, the AC is non existent, etc. They will not return phone calls when you call management. They recently changed the utilities from a flat rate to a metered rate. I have been traveling for work for the last 4 months and have not used my apartment and my utility bill is $270 A MONTH!!!!!!! They gave no option to get out of your lease without buying your way out. You are just screwed. Typical Cornerstone. DO NOT LIVE HERE. 3/12/26 - Reply to the comment below. Let me break my lease free of charge sin…
Britanny lasing agent is the nicest lady
Easily the best apartment/management experience I've ever had. All of the credit goes to the on-site management and maintenance team. Moe, the maintenance lead, is truly top notch at what he does. He gets work done when he says he will (which is sometimes within minutes - he always responds immediately) and is always more than happy to help/get the job done. The management team, Kayla and John, are amazing too. Similarly, always more than happy to help, accommodate, and respond in a timely manner. Didn't know apartment management like this existed! These guys make apartment living EASY. Kayla,…
I have lived in OSO since it opened. The management team is top-tier. Kay is incredibly responsive and proactive about seeking feedback to improve the property. John made the leasing and renewal process seamless - he’s fast, easy to work with and accommodative. And of course a shout out to Moe in maintenance. He’s always on top of requests and the fact that he brings my dog, Cora, a treat when he stops by (always making sure it’s okay first) is really sweet! All of them will communicate through text as well which is not necessary but actually quite convenient. As someone who goes to the gym 5…
Manny’s been of great help. Great guy and great professional. Fixed all of the leaks and the kitchen vent issues.
This building has been infested with roaches for over a year. My front window is broken, there are water leaks in the crawl space and kitchen, and the sink backs up weekly. Property Alliance has been negligent with my work orders to say the least, so much so that I had to get the City of Denver involved. They are now receiving violations and fines from the city inspector because of their inability to respond to work orders in a timely manner. They have also made and lost 4 keys to my unit. I have spoken to everyone on their team about the inhabitability issues but am still experiencing unlivab…
I’ve only lived here for 4 months and have had 5 packages stolen. Every time I reach out to management about it they just say it’s a problem throughout Denver in general. Is that supposed to make me feel better or are you just trying to justify petty theft/crime? I’ve lived in many major cities and have never experienced excusable theft like this. If you’re considering moving into Tamai Tower I hope you see this review and make the right decision.
If I were anyone that loves life and love having your privacy..then these apartments are not for you,because you see the awful trash ,the people just let whoever take over the apartments and make it a living hell for the tenants that have to pay rent and peaceful night sleep never will you have living here. From grown adults slamming doors and because you make a complaint you will be retaliation and then you get your things stolen,from identity,to home internet,bank cards,and then you go to tell management..just to find out we have no manager here in this building ,and even if you had one ..th…
Been living here for over 3 years… decent location… my BIGGEST complain that no one EVER does anything about is the laundry!!!… forget how many times its broken, but the fact that people just leave their stuff in the washer or dryer for hours inconveniencing others is insane… I personally do not want to touch other people Laundary because it is a mine nor do I have the right to touch. However, there is absolutely zero courtesy and that many many times that I phoned management about this issue and they just told me to go to another floor… Like really!!!! I do my part where we all use a mobile p…
Don't rent here unless you want your packages stolen in a lobby full of cameras and management to do NOTHING about it! They don't do anything about the broken washers and dryers either that steal your money and don't refund you. I had my $300 kitchen appliance stolen in the lobby, right in front of the cameras, only for Eric Neal and Marc Dunbar to sit on their butts for 3 months and waste my time giving me false hope through emails that they'll get an update only for them to say "Oops sorry we can't access that footage anymore because we took too long to act 🤪" I literally reported to Eric …
Manny was awesome!
We moved in right when the building opened, and have thoroughly living here! We have lived in other apartments from other "big" apartment companies and they have not been as good as Cornerstone. They respond to any need that we have right away, and issue that has been brought up they have addressed in quick fashion (i.e package thief and immediately installing cameras in the mail area). We have renewed our lease multiple times and the Portfolio Manager Adam Edwards has done a lot to work with us and are requests. Working in downtown, this building is so close to a light rail station it makes…
This place is perfect if you want every package stolen, parking tickets every month or you’ll get towed during broncos season (or you can pay $175/mo for parking.) crap amenities (a “gym” and “rooftop”) no view because there’s apartments being build on all sides so you get to look out your window into other people’s apartments. You can find apartments twice the size for cheaper. Stay away from this place.
I have lived here since June and had nothing but a great experience. From the leasing process with John and Kayla to anything that we may need within the apartment with Moe, this has been a truly enjoyable experience. Could not recommend more!
Residents' packages were stolen in large numbers in front of lobby cameras, and washers and dryers are always broken and never working. Your money gets stolen either way and management has been incredibly slow at doing anything about it.
Leo and Rachel were truly amazing and wonderful. They both really helped me find a unit that was a good fit for me and working with in my budget of what I could do. They were very communicative leading up to then showing my units. Which I really appreciate with having a busy life with many things going on. So again Leo and Rachel.
Easily one of the best apartment experiences I’ve ever had. Clean, quiet, and very homey. The leasing agent Kay and maintenance guy Moe were always happy faces to see around the building. From the start, Kay was very friendly and welcoming. She goes out of her way to check-in, make me feel supported, and taken care of. Best communication I’ve ever had with a leasing agent. Moe is very quick to respond to any maintenance needs I have and very easy to work with even if things don’t go as planned. I’m overall very happy with my experience here!
The apartment across from mine burned down, I had no power for a couple weeks and everything smelt like smoke, all my food went bad and I couldn’t live in there, and they refused to prorate my rent. The building manager is often unavailable. Worst place I ever lived and way to expensive
I moved to Oso back in July and the months have flown by because of the ease of living here. The team is so kind and the maintenance team goes above and beyond for us all! You can always count on them to help out even with little things. I want to shoutout Moe specifically- while I have been out of town for two months, Moe has been watering my plant every week!!! I highly recommend this complex, I’m grateful to call it home. I also want to mention that you will have the best neighbors ever living here! It really feels like a community(:
Nuvo Apartments appeared to have evicted a resident recently. All their belongings and trash were left on the street for multiple days. I’ve been kept awake at night by homeless rummaging through the items, getting in fights and urinating on the pile of garbage. Now the garbage is being blown around the neighborhood. Nuvo apartments won’t even answer the phone to discuss this matter. I’ve gone ahead and reported them to the City of Denver so they can now handle it. Whilst I don’t live at the building, I stare at this laughingstock of an apartment building every day from my complex. Please do n…
Moe did an excellent job mounting my tv for me, took care of all my maintenance requests and did everything in a timely manner
Was a decent place to rent, but then they suddenly decided they're gonna start charging utilities mid lease which is frankly pretty annoying.
If I could leave this zero stars, I would this has been the worst living experience of my life. I’ve lived here for about seven or eight months now and I can’t wait to move! The property management company is real nice until you move in and then they ghost you!!! And I shouldn’t have to pay over $1000 to live in a trap house that’s ridiculous. I’ve been complaining about the noise for months and nothing has been done.!!!!!
The Ayden is a visually stunning building with clean, modern aesthetics, and as a remote Black professional, I appreciated the convenience of 24/7 package access and generally polite, quiet neighbors. Most residents keep to themselves and are kind, though diversity is limited and there were moments of noticeable coldness—particularly from some single white women—that made the community feel less welcoming. While the building photographs beautifully, it’s clearly designed for single adults or couples rather than families, as it doesn’t offer the sense of community or structure needed for childr…
I have nothing but great things to say about my experience with Oso. Kay is very informative and has been super helpful with any questions I have had during my first month of living there. Moe Martinez has been absolutely fantastic! He went out of his way to help me mount my TV. This saved me a lot of stress and time. He was super communicative with throughout the process and very responsive. I am happy to be living at Oso and I know there will be even more positive experiences ahead!
hi so I move in Nov 14 of 2025, so a week from now. However this place has done everything in it power to make sure I was able to get a unit there. I'm on housing n it's taken over a month to get that all situated, but they still held my apartment and kept in contact like no other place I've lived. the people who own cornerstone apartments (who leases this building) are friendly and made me feel welcome. thank u for working with me n staying with me every step of the way cornerstone. I'm so excited to move in
It's newer, which is the only pro for me. There is no FT staff here. Ever. Elevators were down a full weekend and corporate "didn't know". There's no community vibe and it feels sterile compared to places I lived with onsite staff. I also feel like people will let dogs poop and pee wherever without oversight. Rent looks low, but on new leases they charge significantly more, and you have to pay electric for all common areas. The washer/dryer ate my sheets and nice yoga pants. HVAC has needed to be fixed multiple times (it's brand new). There have been leaks on my window when it rains. It feels …
Tony is very prompt! Will make sure all mechanical/ utility needs are met! Trusted!
I lived there for several years. The building is well built and quite. It was a great price for the neighborhood with AC and in unit laundry. There is a neighborly community in the building. Parking can be tough but overall I enjoyed my time there. If life ever brings me back to Denver I would consider living there again.
Tony is the best maintenance guy! Super handy and makes sure all apartment issues are taken care of quickly.
See all other recent 1 star reviews. There’s not much else I can add on to what the consistent issues were during our stay.
Would give no stars if possible and will never rent with Cornerstone ever again. Took over a year and a half to get my deposit after getting strung along by the property manager (who tried to direct deposit it several times without telling me, even though he said he'd mail it, which of course bounced because I disconnected my account) and then ghosted when he left that property or the company who knows. Called and left messages for MONTHS and never once received a callback which I guess may have been because they bought and moved to a beautiful new office. Would have taken them to court if I c…
Tony with maintenance at the hopper goes above and beyond expectations to make sure your place is running in good shape and taken care of! I trust him like family!
Terrible experience living here I would not suggest it. Building is a target for a lot of theft. Cornerstone took almost 8 months to fix the security door and I had thousands of dollars of items stolen. If you do choose to live there get your Amazon boxes shipped elsewhere if able. The building always smelled like farts, and the laundry broke often. The only positive thing is there is a large outdoor space and close to the park.
The maintenence man at my apartment complex is a true mench. I believe his name is Tony. Real pro!
I have enjoyed my two years here at Mile High place apartments. Thank you, Adam for all your help!! =)
Renting from here now truly disgusting place. Elevators have profanity carved into them, and dog poop in the lobby wasn’t cleaned for almost a week. THIS IS A UNSAFE ENVIRONMENT I had a vehicle broken into and destroyed in a secure garage that costs $160/month. DISGUSTING building from a terrible company that could care less, they also do not inform residents of crimes committed or break ins occurring at the building. STAY AWAY FROM THIS PLACE!!
New-ish resident: I love the community/amenities here! We're a newer building that was built with density in mind, so we have all the cool amenities/location/walkability without 500 residents in the property across 16 floors. LOVE the kitchen/appliances, and my patio, too! I've lived with Cornerstone for 2 years and moved from another property across Cap Hill, which shared the same Manager (Andy). The best thing about Cornerstone is Andy and the larger Team. Any time I've had a maintenance concern, they're on it in 48hrs or less - very friendly, too. Outside of a few nuances of apartment lif…
Touring Oso went smoothly, thanks to Kay’s support! After viewing a unit in person, I wanted to see other options the following day, and Kay quickly sent me videos and answered all my questions. I liked how most of the units had great natural light and modern designs. I’d choose Oso the next time I decide to live in this neighborhood.
I recently moved into Oso apartments with my girlfriend and would like to recognize the quality of work by both John & Moe from the maintenance team. They are both very respectful, helpful, and efficient with the work that they do. They have made themselves very accessible to the entire building when help is needed and go above an beyond in the work that they put out. Thanks, John and Moe!
Moe has gone above and beyond and is always there quickly when I need him. Was having issues with my AC one night and he fixed it the next morning. He helped me pick out and install blackout curtains in my apartment as well. Very courteous and is always asking residents if everything is ok/good such as if the pool/hot tub temperature is comfortable.
Why can't all leasing agents be like Kayla? She was very helpful throughout navigating the leasing process and finding the best deals and fits for me. Communication with her throughout the process was nearly instant and she was patient and knowledgable in answering my questions. The property itself is brand new and beautiful, with a better gym than I've ever seen before in an apartment in Denver. The pool is also stunning, and open year round with a hot tub (great for post ski days!)
Highly recommend. Staff shows incredible care and respect. Kayla, the leasing consultant, has been amazing since day 1. She’s very professional, knowledgable, always happy giving a welcoming vibe and easy to talk to. You leave knowing whatever comment or concern will be addressed accordingly. Moe with maintenance is also awesome. He’s always courteous when planning on fixing an issue in regards to entering. He fixed my issue with the temperature in the shower, and another time with the dishwasher and kitchen outlet. He’s quick, efficient and professional. No problems at all!
Im trying to lease an apartment and I’ve had no luck when calling. No one answers the phone and no one returns phone call but are quick to charge for application fees. So unprofessional.
I recently moved in from Florida and it has been a great experience thus far. I would like to recognize and recommend, Moe Martinez from the maintenance department as he has been very helpful, efficient, and responsible ensuring that my requests are done in a timely manner and always completed to perfection. He is also very nice and communicative. I am very grateful for his services as they are readily available and safe within m home.
8/12 A/C is fixed as the reply said. The only chief complaint was the handling of that A/C issue. In all fairness everything else about this apartment has been excellent. 8/10 It has been about three days without air conditioning. The apartment gave us some water coolers that don't really make a difference. We lost a pet due to this heat this morning and the aforementioned heat continues to worsen my medical condition.
I’ve really enjoyed living at Bellaire so far. The apartment is actually nicer than I expected, and I especially love having a balcony. The new property managers have been awesome — super responsive, friendly, and you can tell they actually care. Overall, I’m really happy with the place.
The only redeeming aspects of this building are its location and Brian from maintenance he is a rare bright spot in an otherwise dismal experience. CONSIDER THIS BEFORE YOU MOVE IN: There is no recycling. One dumpster serves the entire building, it’s not only inconsiderate to the environment and neighboring properties who share the alleyway but also illegal in the city of Denver. The laundry setup - Machines still run on quarters, with the added bonus of a single dryer that’s been jerry-rigged to run nonstop — a clear fire hazard waiting to happen. Our unit had a toilet that never stopped runn…
LOVE here so much! The bulding and the area! Maintenance team is awesome and Quin is amazing at his job!
This is, by far, the worst apartment complex I’ve ever lived in. Mice, roaches, unbearable heat and high crime outside. The landlords didn’t reply to any of my emails for three months.
I moved in at the end of May 2025 and it has been a horrible experience. Upon move in I had no hot water in my kitchen, the bathroom was unfinished, I was assigned a non-existent parking spot, had a pest infestation, faulty wiring on lights, a non- working ac unit - that has now been leaking and out of order for about a month. My mailbox was broken into, the trash area is pretty scary, and my garbage disposal had to be replaced. There is an alarm that goes off when they renovate other units and no one turns it off so you have to. Maintenance is slow to fix issues with little oversight of a p…
I needed help with finding a wall mount and mounting my new tv. Mo Martinez provided excellent customer service and installation of my wall mount. Since there are steel posts I was lost. When he finished he sent pictures. I’ve never had such a hassle free experience with a maintenance request. Thank you.
One star—and that’s only because the maintenance team (especially Josh) was stellar. Everything else? A mess. Cornerstone operates under a completely reactionary management style. They wait until tenants complain, then scramble with excuses. Communication is poor across the board, and transparency is worse. Here’s what we dealt with over the course of our lease: * Dog waste bins constantly overflowing—we had to email monthly just to get them cleaned. Also, many tenants don’t pick up after their dogs, leaving feces scattered throughout the gravel areas. Cornerstone’s cleaning staff makes no …
If you’re considering moving into this building, PLEASE DONNTTT. Since moving in November 2024, the number of issues I’ve experienced is laughable at this point. First off, the parking alone is crazy? $175/month for underground parking, which is more than double what I used to pay ($80) in a brand new building in RiNo. Don’t worry despite the high price, homeless individuals constantly accessed the garage and stairwells, leaving behind HUMAN FECES, needles, and even underwear in shared spaces. Cornerstone literally refused to acknowledge this ever happened. Package theft was a regular occurr…
This place has a building-wide rodent infestation, and management does everything they can to avoid responsibility. I lived here for nearly two years, always paid rent on time, and never caused issues. But once I reported a rodent problem in my unit, the situation quickly exposed just how unprofessional and neglectful this management team is. I first reported the infestation on May 13 and got little to no response. When I followed up, they finally sent someone to place a single trap in the kitchen—even though I clearly stated the issue was in the bathroom. It became obvious this wasn’t an iso…
Mark is fantastic! The best maintenance person and so great with my dogs!
I can’t say enough good things about my experience with Kayla at The Oso! From the very first tour to move-in day, she was professional, responsive, and genuinely invested in making sure everything went smoothly. This is a brand-new building in an area that's transitioning from industrial to more of a residential feel, and you can tell they take pride in the community they’re helping to grow. Kayla answered every question I had, kept me updated throughout the process, and made the entire leasing experience feel effortless. The apartment itself is stunning—modern finishes, thoughtful layout, …
I’ve had a great experience living at The Oso so far. I was skeptical about moving onto a new building with a large management company but the building is clean and well-maintained, and the community feels welcoming. I especially want to mention Kay, the leasing manager—she’s been incredibly helpful and responsive since day one, which made moving in so much easier. Highly recommend!
Appropriately the last agent would fault on just getting people into vacant places with mild cleaning done...the current agent Johnathan takes charge in addressing any and all issues ASAP. He's helpful and very approachable.
I put in a maintenance request last night and it was done by mid afternoon today. Manny was awesome, super helpful, and figured out my issue quickly! Great experience overall and happy Manny figured it out so fast. :)
I signed a 14month lease & 6m in Im happy to call The Hooper home. I lived in way worse less communicative buildings. This building doesnt deserve a 2.2 star rating (From my experience) it definitely should be a 3.8. A maintenance team member, her name is Summer, she is always smiling & at the right place at the right time. (This review will be updated at the end of my lease)
Had a great move-in experience thanks to Scarlet and Leo!
Don't live here, I cannot emphasize that enough. Despite the building management replying to all negative reviews with what seem like fair explanations, they're just putting a bandaid on a bullet wound. Cornerstone has been aware of AC issues since early April when temps in Denver were moderate but starting to rise. It is now mid June and I am sitting in an 81 degree apartment that costs about $2,000 a month after all living costs. There are more than enough apartments in Denver that are $2,000 a month or less that are far better than this building in every conceivable way. The ONLY positive t…
We recently needed our range replaced, and Moe—the maintenance manager—responded right away with a clear action plan. He scheduled the replacement for the very next day, and everything was taken care of quickly and efficiently. His team, along with the leasing office, made sure we were well taken care of. As for the recent review claiming fake posts—I can assure you I’m a real resident. I moved in when the complex first opened earlier this year. Anytime we’ve had an issue, Kay and John, who manage the property, have been friendly, responsive, and quick to help.
Cornerstone Apartments is great! The leasing agent, Gillian Mason, made it so easy and painless to sign for my new apartment. Her instructions were really clear, and she was so courteous and professional. Sam Frishman, my property manager, has been outstanding: quick to respond, flexible, experienced, generous, and really kind. He cares so much about his residents. Robert Johnson, my assistant property manager, has been amazing as well. He's also really caring, and he consistently follows up on maintenance requests to ensure they're completed. The maintenance staff, Ted, Bryan, Ryan, and Is…
DO NOT LIVE HERE!!! This has been the worst living experience I have ever had in my life. Let me start by pointing out the positive features. This includes the maintenance team, decent communications with property management, and large balconies. Thats it. Here are the negatives. Parking is way to expensive. I pay $145 dollars to park in an outdoor covered space. I had to wait 2 months for the space to open up because my vehicle was to large to get in and out of the majority of available spaces. It is even difficult for some of the smaller vehicles to navigate in and out of the parking lot …
The location can’t be beat! Even though the building is older, it is kept very clean and maintenance responds quickly. The rooftop lounge has a great view. Grant and the management team do an excellent job!
I've had such a great experience living at Highland Park! The management team is professional, responsive, and truly cares about the residents. Maintenance requests are handled quickly, and the staff is always friendly and helpful. The apartment itself is clean, modern, and well-maintained. I love the layout, the natural lighting, and the attention to detail in the finishes. The neighborhood is safe and conveniently located near restaurants, shops, bars, and parks all within walking distance. It feels like a real community here, and I’m proud to call it home. Highly recommend to anyone looki…
The newer manager, Andy, has really turned this place around. I just resigned a new unit and will be staying a 3rd year. This place has its advantages and disadvantages, like any other building. I especially like the location and garage convenience (no massive garage where you have to drive multiple floors). There are annoyances - like the "fetch" delivery service which you have to pay for even if you don't use it. It adds another stop/day of shipping so I don't know why anyone would use it. Apt complexes usually have something like this - in many other buildings its the valet trash fee, et…
Avoid this rathole at all costs. Have spent the last 24hrs without a working toilet and the maintenance line insists on avoiding the problem at all costs. An unsanitary water leak from the only TOILET should be treated with greater severity TO EDIT: Incorrect! I was given no timestable on any sort of fix until AFTER I made a scene about here. Had I not, I guarantee no fix would have come at all. And in what reality is me explicitly specifying a toilet LEAK not indicative of a problem in need of immediate attention? It is not adequate to to have the maintenance line to forward me to two Englis…
I’ve really enjoyed my time here so I resigned! I appreciate the response from property management. Despite not always agreeing; they have remained professional and extremely responsive. I appreciate this place immensely and it’s quite the best complex I’ve lived in while being in Denver/boulder
Maintenance team here is rapid fire and exceedingly polite. Brian (maintenance) was able to visit my unit and resolve the issue less than an hour after we submitted the request. Props to Brian in specific and the cornerstone team here.
Best apartment complex I have ever lived in. Kay, Leah and John have been so incredibly helpful and attentive. Cannot recommend this complex enough!
Moe on the maintenance team is the best. He is very quick to help on your maintence needs and does a great job!
Don't live in the Gaucho. I have lived here for 11 months, beginning in May 2024. Since September 2024, the tenant below me has been leaving their dog locked in their apartment around 80% of nearly every day. The dog howls, squeals, barks, and very loudly suffers for the majority of every day, night, and early morning. My quality of life is abysmal due to the stress hormones which are dumped into my brain by the sound of a loudly suffering animal. I cannot sleep, work, do my homework, read, or generally be in my apartment during these times without overwhelming feelings of anger, sadness, and …
I had such a great experience thanks to Kayla. She was genuine and truly focused on helping us find our next home. It's rare to come across someone so refreshingly authentic. Her support was deeply appreciated with a level of care that truly stood out. I can’t recommend her enough! This company is lucky to have someone like her on their team. Absolutely phenomenal service.
1110 S Bellaire is a clean and quiet place. It feels safe because of the the required key to access the courtyard and to access the building. Thank you
I've lived in Bellaire Apartments for almost a year. I do enjoy staying here, it's definitely a family/Community feel to this place everyone is really nice and packages don't get stolen which is a plus. Although I do enjoy my stay there are a couple of things that I'm not to happy with. But I feel once I voice these to the new Property Manager Danilo Perez I really think things will get taken care of and also become a even better place to call home!!!
Patrick was helpful and very prompt in solving our issues. Thank you!
Aeolian was super helpful!
We had a plumbing issue and as always Mr Curtis did an awesome job! Quick and always with a great attitude!
Maintenance is always completed in a timely manor and the crew is absolutely wonderful. Ken takes the time to make sure things are done right the first time with great communication of project will take more than one round.
This team of people at Jack Kerouac Apartments amazes me, every time I place a work order. Marcus, Patrick, and Zeke always do their job above and beyond my expectations. They are not only polite but also friendly in responding to my emails and phone calls. They will let you feel at home. My only comment is, not to let the dumpster be uncollected for quite some time. A few days ago, there was a homeless camp in the dumpster area. This wasn't safe for residents to bring trash in dark areas like this. Rats, roaches, and smells were all over the place. At times it smells along the hallway caused …
Aeolian was polite, professional, and provided phenomenal service fixing my sink today
He is literally the most helpful maintenance person ever so attentive tbh dont know what i would do without him
New resident of the Dalton, managed by Cornerstone. They have been helpful and professional to work with since day one. Their application process was simple, and they even offered a deposit free option -- it's for real, no gimmick! (You pay a small fee to be bonded by a third party, and Cornerstone refunds your fee on your first month's rent. It's based on your FICO score, and mine is not great, it was still under $200.) Shout out to Aeolian, the maintenance tech who was very helpful when I had a water leak to repair (it is an old building with radiant heat, so those can be finicky), he also …
So helpful - fixed the maintenance issue easily and quickly And very kind!
Punctual and fantastic communication.
If I could rate this building 0 stars I absolutely would! They definitely have a case of landlord special when it comes to painting, there is literally a sticker painted over in my bathroom! And the lock on my bathroom door was painted shut to the point where I had to force the paint to break in order to lock the door! The building is not in a safe neighborhood at all, I once had to call the cops for a man breaking into a car in the parking lot next to the building!! There is absolutely no parking available unless you want to pay 75 dollars for a parking spot next to the building on top of th…
This review mainly pertains to the onboarding process, and quality of the apartments/amenities observed during touring. I will review more over the time spent in this apartment. The onboarding process/signing the lease was a breeze. Even though I messed up on what day I scheduled to tour the apartment, it was fairly easy to schedule a new tour. The tour and explanation of services was thorough. Kay has been a rockstar in getting all my questions answered, and being honest when she needs to find the answer. I liked the quality of the apartments I saw, and am excited about any remaining amenit…
Love it so far! Apartment is super beautiful and the staff was so helpful (especially Kayla) to work with me and show me different units until I found what I loved! Definitely recommend
I’m one of the first tenants in this new building and they have been there to answer any questions and work out any wrinkles during my move in. Great staff, building, and location. Thanks OSO team! 🤙🏼
Edit comment: Now that I've lived in the property for 4 months, I can't say any more positive shout outs to John, the property manager for keeping the property in tip-top shape and making sure all the residents are in compliance with common place usage for comfort of every resident. This is my second Cornerstone experience and still testifying that the management has been great! The maintenance team is responsive as always! ************************************************************* I'm a happy Cornerstone resident and glad to have found this newly built property that I'm going to make a la…
I’ve lived here for more than four years and I can definitely say repairs are always fast and easy, especially with Aeolian!
Zeke was very fast in identifying and resolving my plumbing issue. He also identified an issue with my door I hadn't identified myself. I am very impressed and happy with the prompt and successful maintenance response. Thank you! 🙏
If you need to use the communal laundry machines, I wouldn't recommend living here. The dryers don't work properly and you will need to run them multiple times, costing you $6 to wash and dry your clothes and take over 2 hours. Cornerstone blames it on the third-party vendor, but it's been like this for months. I shouldn't have to go to a laundromat for the price of rent here. Edit: Putting this down to 1 star. Edit 2: After multiple maintenance requests, CSC refuses to fix their machines. After multiple emails with Cornerstone Management, nothing is being done. None of the dryers work and no…
I want to commend Robert, who is always working hard to keep us and the property safe and looking well. If there's one thing about living here that I can always rely on, it's him. Thank you Robert! He truly goes above and beyond every day.
Edit: Life has been good but we do have quite a few issues. Parts in the apartment do break relatively frequently. We still have 2 problems that have yet to be fixed. The most recent one is our air conditioner being broken. Unfortunately we had to wait 4 days for it to be fixed. Our apartment was at 84 degrees even with two portable air conditioners. One of my rats died due to the heat so we had to stay somewhere else till Monday when they were able to fix it. We will be moving out by the end of our lease. Also downtown just sucks in general. Good luck parking.. Leo G. was an amazing help! He…
Will update once moved in after a couple months! I am moving to this property after an absolutely awful maintenance/construction situation with my last place. I have been under a great deal of stress dealing with getting out of my last lease and I just wanted a smooth transition to a new place. Doug toured this property for me with very little notice on a Saturday. He was thorough, honest and kind. I decided to select The Wheatley for my next apartment! So far, everything has been incredibly easy, even on my tight timeline. Leo has been prompt in getting paperwork to me and very responsive ove…
Lived here for a little over 1 year. It’s a great location with walking access to grocery stores and some pretty phenomenal restaurants, not to mention festivities that occasionally take place along Tennyson Street. Unfortunately though, the location is the only positive thing I have to say. Pretty expensive for what the apartment was. The apartment itself felt cheaply constructed with unfinished floors that had paint stains still from original construction. Walls and ceiling are fairly thin and it was not uncommon to hear the neighbors. Fruit flys were a constant issue and no matter how muc…
I want to send a shout out to Josh Rohde from the maintenance team. Amazing… helpful… kind… resourceful and a keeper. Thank you for everything you did for me. Bridget Ferguson
Vicente Gutierrez was our maintenance guy today. I submitted two requests last night and he was promptly over in the morning today to get both requests handled. He called before he came over and was very respectful in our home. He was friendly, nice to my dog, and efficient about the repairs. I felt like he went above and beyond to make sure he made the most of his time in our apartment. Such a good change from the last property management we had at our building.
The main issue about this space is getting mail and packages stolen
Ken assisted me with maintenance in my apartment. He is accommodating and goes above and beyond to fix things quickly and efficiently. His friendly attitude and dedication make the experience stress free.
Kind, helpful, quick. Super friendly & ready to help and teach me what I needed to know. Great service :)
The short review: Nice apartment but terrible management and other things. Things I liked: - High ceiling, modern appliances and design, in unit laundry, central heating/cooling. - Great location, walkable to many restaurants, bars, and businesses. - Amazing neighbors. Things I did not like: - Management with poor communication skills. They have this attitude of they can do anything they want, and you can't ask questions or you will get ignored. I will echo some of the recent reviews here about the pool and fetch package service. Why not to comply with the city rules and get the necessary …
Zeke has been the best maintenance guy I’ve ever had at any apartments before! He is very attentive and gets to your problems fast! Sweetest guy
He was friendly efficient, and got the job done quickly
Mark K is super helpful, timely, kind, and overall great!! He goes above and beyond to help fix things.
Excelentes personas gracias a Letti y leo por ayudarme con todo el proceso de mi aplicación
Another day another 4:00 am fake fire alarm.
Living at Tennyson Place for over two years was a great experience! The location is fantastic, and the team at Cornerstone was always responsive and helpful. Adam, the property manager, was especially quick to address any questions or concerns I had. Overall, this was one of the best buildings I’ve lived in. Thanks to the whole team!
Great and caring security guards! Left my phone in an uber and Robert not only let me use his phone, he kept calling the driver until he got connected and then kept in contact with me until I got it back. Super nice and helpful.
Justin was amazing, fixed a leak the day after request was submitted and was super quick!
Vicente came to service my radiant heat and was very friendly and helpful. He had to order a part and was very prompt in returning to complete the job. I felt he was very sincere in his desire to provide excellent service which he did!
Justin helped drastically with a noisy HVAC system, he explained what he did and fixed a long standing issue.
Pros: It was so cheap that we thought this was initially low income housing. Great location. Friendly security guards. Cons: Unresponsive management AC/Heat is unreliable. Pests/infestations are rampant (3 separate bed bug incidents, 2 drain fly incidents). Elevators are almost always down(good luck on moving day, what should have taken us 4 hours to move took over 12 hours with only one elevator shared with 200 units and 20 floors.) The washer and dryer are constalt broken. When they're working, one person is using all of them. I have been sexually harassed by other tenants several times in t…
This building is par for the course with Cornerstone Apartments. They buy run down buildings, invest no money in repairs, and then charge luxury prices. It's a pig in lipstick and currently it sounds like a 2003 Ford Taurus on it's last leg. Currently unable to enjoy our balcony because the HVAC creates a hi-pitched screech whenever its on. There's no chance that you'll sleep through the night as the garage door shrieks when ever someone opens it. Mgmt refuses to address any of these issues as they're too busy trying to fix the elevators after multiple residents have become trapped in them.
Lived here for a year. Apartment and building were okay but Cornerstone is incompetent, lazy, and cheap. I recommend renting with another company.
Unfortunately, this building is kind of disgusting and the elevators were broken most of lease here. Also the washers and dryers don’t work very well and often have gross messes in and around them that are never cleaned. There were various pest issues that were not addressed and issues with other tenants being loud through the walls, literally to the point of being able to hear abuse through the hallways and management never doing anything about it despite multiple complains from all tenants on the floor and some very creative WiFi names referencing the situation. Also, management would either…
Thank you for all! Thank you for excelent custumer service! Cristal is very friendly, thank you for your atention. Thank you Leo for help me ! #myhomecornerstone ✅👌
Well, where to start. Really a ZERO star building. Read below for common reoccuring issues. Elevators are constantly broken, DFD os onsite almost weekly to rescu people from them. Unannounced water shit offs all the time. Packages regularly stolen and/or not inputted correctly so you cant open the locker box. Garage has been broken into as well as cars multiple times. Laundry room constantly has issues, or you get an in unit combo that takes all your kitchen space. Common grounds are always filthy with broken glass, trash, and homless dig through the dumpsters. HVAC system is always broken and…
This place is absolutely horrific. DO NOT RENT UNIT 301 - it is covered in another unit's sewage water and the apartment AND the property management company (Avenue 5) are completely ignoring my calls and requests for maintenance to come and fix it. It is one thing after another with this place. Instead of dealing with my complaints (refrigerator broken; extreme damage from a sewage leak; broken garage door) they have ghosted me and acted like I don't exist because apparently they think I will just go away when my lease ends in a few weeks. I will do everything I can to spread awareness that a…
I lived in this building for two years. The rent is high taking into consideration that this is an old building with no remarkable amenities. The location is great if you work downtown and use public transportation but expect to see homeless and drug addicts behind the 230 building. My packages were stolen once dropped off at the main entry. I had issues with heating in winter that never was resolved permanently. On top of that, the radiator in the living room makes noise which may prevent you from sleeping. Lately, I saw roaches and mice in my unit which motivated me to move out. Actually, th…
This is how my unit looked on my move- in day (which had been scheduled for months, after I’ve lived in another unit for 9 years, am paying them doubt rent this month, and previous renter was here for 5 years with a dog): carpets not replaced, painting either not done or spotty and on hardware and counters, broken cabinet, hardware not screwed back in, dead bugs in light fixtures, CO2 monitors and smoke monitors not replaced, air filter not cleaned, keys left in unit and door unlocked overnight before my move in; the list goes on, but I’ll stop here, and includes major safety concerns. They ar…
Living in the Palisade building was a pleasant experience except for the theft of my bike which I am almost sure was done by a person who used to live there and used his keys to break in when we were all sleeping and who has a friend in the building on the 1st floor and unfortunately I could not prove that it was him, but in general I spent 2 very pleasant years and the attention I received from my Manager Marcus Pagliarulo was excellent, he always listened to my requests and helped me in everything that was in his hands, he always resolved my requests and I am very grateful for that, I had t…
When I tell you to never live in a cornerstone managed unit, please heed. I would never leave a one star review for anything, but truly these last 3 years across different units has been nightmarish. From poor pest control (dealt with bed bugs for a month in January, and currently having roach issues that have not been followed up on), unjustified high rent with a lack of amenities, work orders that were filed as completed but no work was done, and, to follow up on the bed bugs…. The laundry room was public access at one point leading to vandalization of the machines which took a couple weeks…
Begs bugs and roaches are huge issue. Nothing ever gets done. If you can get past the bugs there the problem homeless people breaking in and trying to get into you apt while you sleep because management refuses to fix the issue of doors not locking Update**. After calling the emergency line several times to sometimes be hung up on. They have fixed my lock after 4 days. But still haven’t fixed the main issue of the front and doors locking because the tweaked came back and trashed the halls. Don’t rent here
I love this location, and my place! My 5 stars comes from how impressed I’ve been with maintenance for my unit. I submitted a maintenance request at 12am this morning and by 12pm today my HVAC was fixed by the wonderful, Josh. He was not only quick, efficient, and skilled, but he made the experience easy and was clear in communication. Thanks Josh!
Update, 11/8: Justin and Tony took care of an issue with our dryer, prompt and professional! Thanks again! Update: 9/6: Justin M, our new maintenance staffer, has been a huge help! Between introducing himself when he first arrived, to taking care of our backlog of items, he has made us feel that we are in good hands. Thank you, Justin! Update, 8/21: Our carpets have been cleaned, and an issue with the water heater was quickly resolved. Management has been working with us, and I hope things will continue this well. Original: It's been almost two weeks since we signed our lease, and we haven'…
If I could give 0/5 stars I would. Do not live here if you value your time, money, or wellbeing. All staff were overall disrespectful and seemingly disinterested in their tenants. PS - the phone number listed is not actually affiliated with this building. I tried to call and leave a voicemail and promptly received a “This is the wrong number. Your complex is giving out my business cell number… Please tell them to quit using my number” text. From July 2023 - June 2024, We experienced: - My bathroom shower was not fully functioning the entire time I lived here. A work order was placed the wee…
We've lived in a few other apartment buildings in Denver but have never experienced the chronic maintenance issues that this building has. It's honestly constant. Routinely, we deal with water leaks, broken elevators, broken water heaters, funky appliances, broken front door, just to name the big issues. Staff turnover in this place is hilariously quick, so there is little accountability for ongoing issues. It's a nice location, but we are happy to be on our last lease with this place.
What a disappointment. We've been dealing with a leasing agent who just told us they're one of two agents. It's frustrating to not be able to get ahold of someone when it's needed, but I understand being short staffed. The really frustrating part is having a viewing date for an apartment set out two weeks due to renovations, then showing up after multiple confirmations, then being stood up during business hours (we waited an hour and 15 mins), with no communication. If an emergency occured, a courtesy email just saying an emergency came up would have been appreciated (and we still would have …
Honestly it isn't bad here. It's lacking in amenities, sure, but the management is fairly responsive, and I haven't had to really ask for much to be fixed to begin with. Other reviews mentioned a car being broken into (Denver classic), but I remember that car having several boxes in the back. My car was 'entered' (I forgot to lock it, and it was undamaged) but on the whole, I have enjoyed living here for 2 years. The units are freshly renovated, the laundry room has new washers and dryers, the location is prime, and the residents are pretty normal. I haven't had any issues for a while with an…
I absolutely love my old style, apartment!!! The management and maintenance (Ryan, in particular) are amazing!!! The rent is fair and our little block is very safe! I am so glad to have found this gem!!!
Moving out of this dump, if you email them to fix the air conditioning they do not respond also other people who live here are complaining as well. I've see there emails and no response to them either... very unhappy! Also they parking garage gets broken into and a homeless guy was living in the stairwell....Nobosy cares in the office......(the building is pretty when it's clean which is never clean)
DO NOT MOVE HERE!!! The location is very convenient and I love living downtown, however, I’d rather live in the middle of nowhere than in these apartments. One out of two elevators work for 20 floors and there will usually be a line for it, it has been broken all year. There’s ALWAYS a problem with the washing machines and dryers. There are also issues with pests that the office is aware of but refuses to acknowledge. Heat/AC doesn’t turn on automatically, they waited until the middle of May to turn on the AC, despite the high temperatures. Regardless of these issues, they will continue to rai…
Staff were pleasant, informative and accommodating. Couldn’t have asked for more. Thank you.
Had a great experience at MOTO during the 2 years I was there. Occasionally, there was a maintenance issue, but the staff at Cornerstone were super communicative and quick to fix it. The vibe is more "young professionals" than "frat house/dorm" which I really appreciated and things are maintained and much cleaner. Also, appreciated that the windows were very insulated to keep my apartment quiet. Didn't love the neighbor's steps up top, but that was only for part of it. Thanks so much for a great overall experience and for working with me when I had to move out on short notice. Much appreciated…
I just moved out from unit 1 after living there for a year and I would not recommend it to anyone. Reason: *Mice infestation (2 months before I moved out). *The heat does not work in winter *The building gets too hot during summer *Lack of communication from property management *Maintenance requests are not addressed in timely manner. The lack of response from property management to address critical issues (heat, mice and others)has impacted my mental health and brought me some much anxiety. This is the worst experience I’ve ever had as a tenant.
Lift never works ..nasty all over lift ..washing mashine and dryer always damaged....when I moveout they didnot even pay me back my refundable deposit ..i wish could rate zero
I wasn't going to write a review but several residents convinced me otherwise. I have lived at NUVO for over 4 years. Though the staff turns over every few months, I was willing to let that go. However, no maintenance is done in a proactive manner meaning the water is consistently turned off, generally with minimal or no notice. Both elevators rarely work together. One is always down and I overheard office staff saying they spend too much repairing them and to "let it ride" so one elevator is down. The new owners have painted the building and put in new fixtures. However, trust me, this …
The building is great the elevator is a little slow but everyone who works with Conerstone is friendly and any maintenance issues we have had have been fixed quickly the only problem I have is the water pressure sucks. But otherwise I highly recommend living here
This apartment had serious sanitary issues that the management company did nothing to remediate or address; this included a toilet leak from the unit above and brown liquid dripping down the walls, along with mice and packages being stolen. Would never live there again!
I lived here for about 2.5 years. Decided to move out eight months ago to rent a basement in Lafayette for half the price I was paying to live here. In a few ways I regret it. I live with random weird people where I'm at now who are NEVER friendly. They're nasty, dirty, contribute to nothing good, harass me if I don't let them be degenerates. Such as smoking in the house or blasting loud music when they're not watching cartoons or just because I'm better than them. It's very lonely and I'm now In a boring town with nothing to do. At the moment I miss walking Tennyson. Stopping by and getting …
they'll NEVER have both elevators working, 50% washing machines just steal your money instead of working as intended. and it's MID MAY AND THEY WON'T SWITCH HEAT TO AIR CONDITIONING. our apartments shouldn't be 85 degrees inside.
Fixed nearly everything but the useless outlets and the loud clanking in my room which unfortunately has me sleeping in the living room since i started living here. A week ago. I really wish i could sleep in my room. Maybe i should've just gotten a studio at this point its upsetting. It is now June and the loud knocking continues i still cant sleep in my room and they just keep giving me the run around as i pay full rent for a one bedroom i cant sleep in. June 14th recently spoke with maintenance and they are inspecting and repairing
Aside from rent going up $200 I still love it here. Hopefully it doesn't go up next year
After being a great tenant for years, they have raised rent and parking an extra $450. Without any negotiation available, it’s forcing me to leave. Would NOT recommend this building to anyone!!
This has to be one of the safest places I’ve ever lived. We recently had a fire alarm at 2 am and yes it was late, but I got to see the responsiveness of the building I live in and man it didn’t disappoint. After reading some previous reviews I’m blown away that anyone’s had issues here. I’ve never once had hot water problems, heater problems, or anything close to these complaints I’m seeing. I had a fridge break on me one morning before I left for work, came back to a brand new fridge, or atleast it’s new to me! Brandon has hands down been the best building manager I’ve ever worked with and l…
The worst ever! Hidden fees ,takes forever for maintenance. Really bad.
Lindo lugar, acogedor y tranquilo.
Staff was friendly and attentive. Location is solid during day but sketchy at night due to homeless in area but def would recommend to anyone looking for a solid spot to call home or change up your surroundings
There were rats in the building when I lived here. Management did almost nothing, dropped some poison at the front door and when it didn’t work was basically told I was on my own. Management will also find any petty reason to keep your deposit. Got a professional cleaning service to come in and they kept almost all of it. No evidence provided after asking for it. Would not recommend cornerstone managed properties. This was my second cornerstone building, first one had homeless people breaking in and leaving needles outside my door. Nothing was done in that case either. Id try to avoid anythi…
Worst place I've ever lived. It's infested with mice and water beetles in the spring. The old pipes in the building have kept me up for hours with how loud they can get. Management is impossible to contact. We had our apartment flood during a bad rain storm last year and weren't able to contact anyone about it. People break into the building on multiple occasions. Nobody cleans up after their dogs, and the dog across the hall from my old apartment would cry bark for hours at night. Avoid this place at all costs, it's cheap for a reason.
I do not reccomend living here. I’ve had a bike and package stolen and emailed the property manager and they stop responding and do not address the issue. The Dryer doesn’t vent and causes moisture buildup and potential for mold, also a problem I’ve reported and have been ignored about.
This complex is near a huge busy intersection ambulances, and firetrucks are NONSTOP good luck getting any decent sleep, also we have had our cars vandalized multiple times here, homeless population roams through dumpsters and does drugs constant underneath the carport, as well as the laundry room was broken into and vandalized 2 months ago. Renters beware!
The leasing agents in the office are so nice and wonderful. They made it very easy!!
The workers in the office helped me a great bit with leasing up and finding an apartment perfect for me. Thank you so much for helping with paper work and all. I can't wait to move into my new place.
I’ve lived here a few years now and I love it. The crazy landlord is finally gone and the new management is pretty good… they’ve made a couple upgrades to my apartment & they renovated the patio area. People are always hanging out there - good, cozy vibes!
Great location and very friendly maintenance staff, just extremely poorly managed. When viewing the place I was told every floor had thick concrete walls and noise wouldn’t be an issue. I’ve woken up multiple times to drilling in another room, and can clearly hear when neighbors have music on. I specifically asked if there is a spot to keep my bike and was assured the balcony would suffice as that’s what most tenants do. However, now that I live here they’ve started charging a fee for keeping bikes on the balcony. Not long into my lease the storage units were torn apart for renovations (with a…
Nestled between Cheesman Park and the Botanic Gardens, the neighborhood is quaint and much quieter than downtown/RiNo. Management is very solid, the front office staff is welcoming and the maintenance staff is responsive (shout out to Aeolian Curtis, he's the man). This will be the first time I resign a lease in years of living in Denver.
Apartments are big, balconies are a huge plus, being right next to Cheeseman is the bees knees. Cole is a top tier employee (never let him leave lol) and the building is VERY dog friendly - Jeffery gives it a 10/10. We'll be resigning our lease for sure :)
Nice and quiet, respectful neighbors, nicely renovated, I've been here for a year and I like it.
Ive lived here for a couple months and so far my experience has been good! Maintenance was pretty quick to respond to requests and the staff is very nice.
I was the longest tenant in this building of 15 years, so I had seen this building in several cycles but moved out last fall with purchasing a condo. The apartment served me well and have many fond memories. The HUGE pluses of this building: You'll LOVE the large balconies and proximity to the quiet neighborhood of Cheesman park + the Botanic Gardens. The HUGE minuses: unfortunately Cornerstone manages this building very poorly with no management on site or person to call, consistent theft issues, trash laying about the property, and some maintenance issues. I personally wouldn't stay in …
I just recently moved in with my boyfriend, but the experience has been amazing so far! Due to moving from out of state we actually moved in with no knowledge of what the apartment looked like and had only spoken with the office staff over the phone or via email. Because of this I was a little worried with what we would be walking into, however, the move was a breeze and I was more than pleased with the apartment. We got a one bedroom that had clearly been recently renovated with nice hardwood flooring in all the rooms besides the bedroom which is carpet, the walls were freshly painted, huge w…
New management is great, very responsive to resident needs.
Management is 10/10. Some goes for the maintenance. I live in one of the newly renovated units and love the bathroom. Natural hardwood floors. Walls are thin but I don’t hear much of anyone past 9pm. Wash park is about an 8 min walk away.
Initially the management was poor but after a change with Cole it’s been a 180! Helpful, friendly and any problems in the building are remedied immediately. Going to renew my lease here for sure as long as this new management stays.
I can’t explain how happy I am with my experience living here. I was hesistant about this place when I read the previous reviews. 2 years in, I couldn’t be happier. For the area it is affordable, easily accessible to the city and great to walk my pup to Cheesman. Mainetenace is quick to fix issues and the manager Cole has made my experience living here so much more enjoyable, not to mention he has always been available to help in any way he can. I would highly recommend living here!
Retro look, big apartments. I loved living here!
I just moved into my new apartment, and the heater was stuck on high, and it was a sweltering 80 degrees! The two gentlemen that showed up (Aaron and Javier, I believe) were very kind and professional. They explained what had already been done, what they were going to do, and if that didn't fix it, the next steps. I appreciated their prompt attention and detailed explanation of the issue. UPDATE: After 2.5 fantastic years at a Cornerstone property I moved to a new home. My entire experience with them was top notch from CJ and Michael (property managers) to maintenance (Aaron is the best). They…
Shoutout to Cole, Chris, and Danielle. With all of the management changes they have made everything so much better after taking over the building. Can't beat the location or the balconies. Plus, my dog loves it.
Update: A month after moving out, I received a notice in the mail from a collections agency saying that I owed money. Nuvo never sent me anything directly after move-out saying that anything was owed or why. Since then, I was able to get someone on the phone once, was told I would get a call back in a day or two after they "research" the issue. A week later, I've left two more voicemails to check in and gotten zero response. I would have happily paid any balance due if I'd known it existed. Instead, they seemingly sent my balance straight to a collections agency. *** I was a tenant here for…
I moved into Nuvo August 2022. I’ve already resigned a lease, and I plan to do it again in the future! The location is perfect if you have a dog, the views are great from the huge balconies, and the layout and size of the apartment is nice. My dog really likes it too.
The staff is is quick to respond to any request and the location is perfect. The balconies are my favorite part of the apartment itself!
I have lived at Nuvo for a few months now. It's an older building, so there are definitely some quirks, but it's been a great experience living here. The management company is the most communicative I've ever experienced. They keep residents updated on any issues, and give accurate timelines for expected fixes. All the neighbors are extremely friendly, quiet, and extremely easy to live with. Cole in the leasing office is great. Always available, friendly, and informative.
My partner and I moved from out of state and they transitioned paperwork and getting everything set up super smoothly. They allowed a friend to pick up our keys because we were gonna be late coming into town. Apartment looks great and loving it so far ❤️.
This property is consistently out of code. Recently they have offered a $50 bribe to people leaving a five star review. They have broken the lease, ignored and canceled maintenance requests, and been consistently lacking
Need Maintenance to get better
Nice, Quiet & Clean!!!!!!
Great building, and Cole is amazing!
Has been a great place to live - property management has gotten significantly better in the past few months
Easy place to live - management has improved a lot since when we first moved in. Right by cheesman park.
It's an old, cheaply constructed building that's slated for demolition. One of the two elevators is usually down and occasionally both are down. The laundry situation is so bad that I bought a portable machine that hooked up to my bathroom sink. However the rent is difficult if not impossible to beat for being downtown and management was very responsive. Unfortunately the cheap rent means you'll deal with the occasional problem neighbor, but most of the residents are great. The 20th floor gym is a nice amenity and I always enjoyed looking through the bookshelves in the laundry rooms on the low…
Not surprised to see alot of people that were or are currently unhappy renting here. DO NOT MOVE HERE. I wouldnt suggest renting from ANY cornerstone complex. I recorded a conversation with one of the “managers” and he just flat out told me it wasnt their problem to deal with certain things. Doors broken, fob system never working, elevators down, garage door broken and open to anyone who wanted to get in. They do not care about their residents at all. Lease at your own risk.
Have been living here for a few years and it’s a great price for the location. Having two balconies overlooking cheeseman is a dream. A lot of the old negative reviews are from a previous management group, but the new management group has made wonderful changes to the building and are so much better about communicating with the residents.
My girlfriend and I moved in around April 2023, even after reading all the bad reviews. Here how it has been for us: We've gone through a lot of property managers, but finally seemed to land one who's been around for a while. Cole has been the best property manager by far. He's gone above his expected duties a few times now and we really appreciate him. I think the previous complaints against management are valid, but are not applicable while Cole is in charge. He is responsive and great at communicating things in a timely matter. Aside from Cole, there have been a handful of issues worth men…
Terrible place to live. This property has three different kinds of infestations- rats, roaches, and some kind of a cousin of roaches I've never seen before. Homeless people frequently break into the property (twice this week) to sleep in the laundry room and I have even had a person break into our outdoor closet and defecate on our belongings. Management is impossible to reach in such scenarios,, and even the emergency maintenance line we are provided does not respond for up to a day when my unit flooded during a storm in July. Our unit has loud pipes running through the ceiling, holes in the …
Maintenance from Dusko is great as always.
Management Company - Urban American/Cap-Hill Properties. Office location for this management company in Denver is at The Lincoln on Galapagos. I would Strongly recommend reading some reviews there as well to get an idea of the management in order to make an informed decision on renting here. TL;DR - negligent, unresponsive, careless and untrustworthy management. See photos for realistic conditions of when we lived there. - We lived in the building for 5 years - 2 of which were with this company. We paid on time consistently from day one and had been overall stellar tenants. Since this company…