ERA New Age Real Estate and Property Management Reviews

Krista is AMAZING! She was our property manager for many years, and we absolutely loved her. She is incredibly kind and communicative, and we always felt she had our best interests in mind. My roommates and I felt so lucky to have her.

We’ve been working with Tammy for over 15 years, and she has always been on top of things. She’s very responsive whenever we need job approvals or run into any issues in the field with our technicians. Tammy is extremely easy to work with, has great character, and truly makes doing business easy.

My Husband and I are in the process of buying/closing on our new house. Shelby Foster has been instrumental in this process. From the beginning of the process, dropping personal plans so we can tour houses, to her education on real estate and educating us on Colorado laws, to negotiating to get us the best deal on the house, Shelby has been key in the entire real estate process. Not only did she get us our dream house, but we are also using her as our property manager to rent out our current townhouse so we don’t have to deal with any stress besides getting to make our new house, a home. Shelb…

I can't say enough about ERA Property Management. I have over a 1/2 dozen properties in their care, and I'm currently working to transition out of other properties outside their geographic region so that I can purchase more for them to manage. They care for the properties and they care for the tenants. Everything in business runs on trust, and I can say unequivocally that placing your trust in this organization is the best choice! They rock!

I fired a larger size management group because I could never be sure if a condo really had been painted, etc. It became too stressful with several phone calls and often visits to my unit or their office about the same issue. I like clarity about my properties-condition they are in, work needing to be completed, are there tenant problems and of course are they rented? New Age does this for me. Cherryl Rhoades and I have a great relationship, letting each other know if /when there is a concern. I can't say enough about how much I appreciate New Age Property Management.

My experience with New Age went from wildly mediocre to negative numbers in about 12 months. I am the owner, I had tenants. The manager assigned to my property repeatedly told my tenants things I never said, we compared emails, they lied to me about things the tenants did or needed. I eventually cut the firm out of the comms and just had a relationship with the tenants until I fired these useless lying people. They wouldn't fix easy things and dragged them on for over a month. Billing issues everywhere. They constantly used my rent money like a piggy bank for the property without even consulti…

Long time tenant here. It's been great and Mars is incredibly responsive.

New Age Real Estate is amazing. I have rented for 10 years. Ann and Mars are great. I would give more stars to new age!!

Tammy is very professional and makes her clients feel as though they are valued. Thank you Tammy for your top tier services!

Marston Tweed goes above and beyond with the service he provides. He is very informative and keeps in constant contact when needed. Very fast and efficient response when we have maintenance issues. Overall 5⭐ service consistently. Thank you for everything Marston

Always ready to address any issues that may arise. From the top to the bottom personal are there to make sure satisfaction is complete. Mars is my go to guy ,extra mile service is normal for him. Already recommended to several individuals.

Absolutely love being able to rent and work with these folks. Always responsive and helpful!

I can’t say enough good things about Tammy as my property manager. From day one, she has been professional, responsive, and genuinely invested in making the experience smooth and stress-free. Communication is clear and timely, issues are handled quickly (often before they become real problems), and everything is managed with care and transparency. What really sets her apart is her attention to detail and respect for tenants/owners alike. She's organized, fair, and consistently follows through on what she promises—something that’s surprisingly rare and incredibly valuable. It’s obvious she tak…

Just moved to Denver and our property manager Mars is amazing. Not only has he been understanding, he has also explained everything throughly and is patient. Thanks!

We're new to New Age, but Cherryl has been a delight to work with so far! She has been kind, responsive, and thorough with answering questions about our lease and the property. She seems to care deeply about her clients, which means a lot to us. If everyone at New Age is like her, I can't recommend them highly enough! =) Thanks, Cherryl!

Mars and Anne have been great to me throughout my years with ERA. Thank you guys for addressing any of my concerns in a timely manner.

I’m still renting with ERA New Age Real Estate & property management and continue to be very happy with the service. Tweed has been consistently professional, supportive, and quick to help whenever needed. It’s reassuring to deal with an agency that genuinely looks after its tenants. Highly recommended.

Mars has been very helpful. I dont usually have concerns, but when I do, the issues are solved quickly.

Anne and Mars are on top of theor stuff! Timely replies and great coordination. Thank you for all that yall do!

Have I been in my rental for almost 8 years. If there was any maintenance or repairs to be done Mars was right on top of it. And Anne has always been so helpful throughout the years. I hope to with New Age for another 8 years. Thank you to the best team ever.

My wife and I have loved renting with New Age Real Estate. We’ve lived in numerous apartments in multiple states and this is by far our favorite. They’re communicative, trustworthy and fair. Hard to find these days in the rental market!

I’ve been renting with New Age for 3 years and they have been good to deal with. If I’ve had any issues, Dillon Brooks would help me out right away. I appreciate his responsive in getting any issues resolved quickly.

New Age is great property management company! Very personable and quick to assist with any questions or concerns. Mars is very attentive and knowledgeable! He goes above and beyond!

My Husband and I are Very pleased to work with Marston Tweed , he is very kind and he been very honest with us with the rental property at 4890 Raritan St., Denver, CO. He has explained everything to the T as we were moving in and I did have one issue when we first moved in with plumbing and he got right on that and got a plumber out for us immediately thank you so very much for all your hard work. Mars , We appreciate you, Jacqueline Perez and Eddie Perez

I still cannot believe how professional, kind, and supportive Jillian at New Age has been with a plumbing backup that could have turned ugly with a neighbor and insurance. Every step of the way she has helped me navigate solutions without drama, communicating with all parties, arranging walkthroughs, and treating me more like a valuable client than a tenant. Both her and Cherryl have been tremendous. From the time New Age took over the property, Cherryl was uncommonly wonderful and attentive with every interaction. I am amazed and truly grateful for both such giving and adept individuals in a …

Hello I just would like to share my experience with this company. I have truly appreciated them for the years. I have lived in my place. They are always understanding in life. Lemon situations and willing to adjust if needed with certain things. I have had the pleasure of connecting with Mr. Mars for this past year and looking forward to communicating with him another year, he is an amazing person. He's so kind and understanding and I do not dread bringing anything to his attention. I definitely feel heard and understood by him. He is an amazing worker and I am happy. I have the privilege of …

Dillon is wonderful to work with. He communicates in a timely fashion and does a quick and thorough inspection for my rental house. Highly recommend.

We have worked with Tammy Parman for over 10 years, embracing her time with two different agencies. We have always had quick responses to our queries as well as her moderating and resolving our tenants' needs. We have never had any dispute with her judgment. She has consistently gotten us very good tenants with only one aberration out of five properties over a 12-year period. We look forward to many more years working with her.

I’ve rented a couple different places in Denver and Mars has definitely been my most reliable property manager yet! Always answers promptly, even if he can’t fix my issue asap he’s there to support. Would recommend!

Bonnie was excellent at showing us a perspective property. She was very nice and welcoming to us in our search and very knowledgeable about the rental unit and the neighborhood. We had a great experience with Bonnie!

I love this company, they have been great, very attentive to all I need as a tenant. Very timely with maintenance when needed. Mars Tweed has been exceptional with his communication and kindness.

I have had the absolute pleasure of working with Tammy for the last five years! From the moment she showed us our rental to now, she has continued to be responsive, engaged, and helpful with everything we’ve needed. Tammy is an amazing property manager and I have really enjoy working with her! ERA New Age has also been a great company to work with. From the inspections to the online payment and chat portal, it has made the renting process easy. I look forward to continuing to rent from ERA New Age and working with Tammy!

I’ve rented from this property management company for the past two years, and Marston has been fantastic to work with. He’s communicative, reliable, and always willing to help. I really appreciate his professionalism!

Mars has been an amazing person to work with always professional and courteous. Mars, is down to earth and easy to approach for hard conversations. Thanks for all you do.

Marston has been a wonderful assistant property manager at new age real estate. I’ve rented from a handful of places before and this has by far been the best experience. Typically it only takes maybe a day for him to respond to any issue we have had at this property and he is always very positive and attentive in every situation. My husband and I feel very lucky to be working with such a great team at new age real estate.

Thank you,New Age, for all the years - 11 and counting! The level of service we continue to receive is always above and beyond. Special shoutout to Mars, who as been a great addition to your staff and team since his arrival! Thank you all for your efforts and Happy New Year!

It is rare to find someone who brings as much heart to their work as Mars does. Working with New Age Realty, Mars has proven himself to be far more than just someone who maintains a property; he is a pillar of support and a true professional.

New age Real Estate has been absolutely amazing to my family and I. Mars has gone above and beyond anytime we have needed any kind of help. Thank you guys so much for making our first house feel like home and always caring about our concerns or needs. Would definitely recommend to anyone!!

Tammy is amazing! So responsive, quick and knowledgeable! She has made signing my lease both times very easy and turnkey! Thank you Tammy!

Marston (Mars) Tweed has made our experience renting from ERA New Age so smooth and enjoyable! Mars has been our main point of contact ever since we first saw the home we now rent. He is kind, knowledgeable, and extremely responsive. Anytime we have a question or submit a maintenance request, he promptly helps us out and is very communicative along the way. If you're looking for an stress-free renting experience, I highly recommend working with Mars.

Marston "Mars" Tweed is genuinely accommodating and punctual. Mars is a pleasure to communicate with,and We are thankful to have him as our property manager liaison!

I rented with this property management company for 4 years, and the biggest reason I stayed that long is Cheryl. She went far beyond what her job required. She didn’t just manage a property—she actually took the time to know me as a person, not just a tenant on a lease. Anytime I needed help, guidance, or clarity, Cheryl was there. She was patient, responsive, and genuinely caring, even during stressful, emotionally driven situations. That kind of professionalism mixed with real humanity is rare. Now I’m moving properties and choosing to sign a new 2-year lease with this company again, and Che…

Move to Colorado at the end of 2018, That is when we had the pleasure of meeting Krista with new age Realty. She was able to get us set up in a very nice house in Castle Rock for a period of three years. And then moved us into a little bigger home in Highlands Ranch, where we stayed until we bought our own home in October 2025. I can’t say enough about the respect and how well they cooperated with everything from the littlest details to any major issues which were very few and out of their control. I highly recommend them to people that I come in contact with that are looking for rentals. If y…

Cherryl is my property manager, and is the most WONDERFUL one I have ever worked with. Her personality is a lovely mix of professionalism and kindness, and most times it feels more like talking to a friend than a manager! She communicates thoroughly and always responds quickly when needed. I would recommend this management company, and especially Cherryl, to absolutely anyone!

I had a fantastic experience working with Ryan at New Age Property Management. He is professional, responsive, and genuinely cares about the properties and the people he manages. Any questions or issues I had were handled quickly and efficiently, making the entire process smooth and stress-free. I highly recommend Ryan for anyone looking for reliable and attentive property management services. Thank you Ryan so much, Gwen

Went five months without a working dishwasher. Replaced eventually with the cheapest model and then rent was raised so that in effect I paid for it. Same thing with other repairs. Roof leaked and caused severe mold which I had to beg to get repaired. Roof needed to be replaced but owner refused so leaks were patched which eventually came back. Air conditioner didn’t work because it wasn’t properly maintained, leading to temperatures in the apartment of 85 degrees plus with a one year old baby and $500 electric bills. In the end, I got charged almost half my deposit to clean up the 6ft x 8ft “p…

We had a great experience working with Cherryl and Natasha. They made the process very quick and easy in finding a new place for me. They were quick to answer any questions we had and help us in anyway we needed.

I truly had a great experience renting with Terrence from New Age Real Estate and wished that I could stay longer at the property. I stayed at the property for almost 5 years and would have stayed longer if feasible, but due to my family growing by 2 it was time for a bigger place. From the beginning, Terrence worked with me and got me into the property right away after leaving a terrible living situation. Terrence has always had consistent, clear and concise communication all within a timely manner. No matter the day or issue I was able to reach out to him and knew that I would not only get a…

Working with ERA New Age Real Estate has been an absolute pleasure. From the start, the entire team operated with professionalism, transparency, and responsiveness…everything you’d hope for in a property management group. While I’m sure it takes a full team to keep things running smoothly behind the scenes, I worked most directly with Shelby, the Associate Broker, and Ryan, the Property Manager. And both deserve individual recognition. Shelby set the tone early on with clear communication, attention to detail, and a thorough walk-through of expectations. Her professionalism and follow-up wer…

If I could give them a zero star . I just moved out of my unit back in May . And they’re trying to keep my deposit saying the house was damaged … I’ve taken pictures before I moved in and after I was always taught to clean the house when moving out and I showed videos as well I did my family even owes a carpet cleaning company and came and did the carpet. Then going to say in my closet is has a strong smell of pot I DONT EVEN SMOKE MARIJUANA! And if I did why would I smoke where my clothes are my nursing scrubs are ???!!!! I’m in the process of going to court you will NOT have this under my n…

I was really disappointed with my move-out fees. Our year living here was far from perfect there were several issues with the property that I didn’t even bother reporting because we had already decided to stay. My car was broken into, our apartment window was broken, and when we called the police, they mentioned they were already looking into someone with multiple incidents in the area. I was ready to move out after someone was killed right in front of our building behind the fence from us. Scary to say the least and got a camera from after all the incidents. The gym was in terrible shape and…

This management company really goes above and beyond. They are courteous and professional. One person in particular Cheryl Roades consistently goes above and beyond to ensure our apartment complex is well-maintained and that residents feel heard and supported. Her prompt response to maintenance requests, friendly demeanor, and dedication to creating a positive community atmosphere makes her, and New Age Real-estate my favorite management we've had at this apartment complex and we have had around 4 management companies since I moved here 7 years ago. THANK YOU NEW AGE. AND THANK YOU CHERYL. Yo…

I've been a renter my entire adult life and have never had a better experience before until I found ERA New Age Real Estate and Property Management. Recently I was facing a dilemma whether to renew my lease or vacate the property in a couple months, and Shelby Foster acted quickly and efficiently to make the decision 100% easy for me to make. I'm staying, thank you, Shelby, you are THE BEST!! You are a champion not only to the property owner but also to renters like me. I am now your biggest fan!!!

Demanding I respond instantly over the holidays to be able to renew my lease. This demand was made 8 months before the end of my lease. unethical behavior.

I had the pleasure of working with realtor, Cherryl Rhoades and leasing agent, Bonnie Foster at New Age Real Estate during a recent home search, and I can’t recommend them enough! From the very first conversation, they were incredibly responsive, always quick to answer any questions or concerns we had. Cherryl took the time to understand our unique situation and provided thoughtful, knowledgeable guidance every step of the way. What really stood out was how much they both went above and beyond to make sure we felt supported throughout the process. It’s clear they genuinely care about people…

Ryan is an excellent property management and very helpful.

Ryan is an outstanding property manager. He's been so great to work with the last two years and is always on top of anything that needs done.

I just moved into my new home and I am so thankful for New Age Realty (specifically Cherryl!). My experience from applying to move in was seamless. Cherryl was always available to answer questions through call or text. She was always warm, friendly, and accommodating. I cannot say enough positive things about my experience and would highly recommend. So excited to live in my new home, and I owe so much of it to New Age Realty and Cherryl!

About Me: Apartment renter in Colorado Springs. Ms. Cheryl Rhoades was my point of contact to move into Colorado from out of state. I asked detailed questions and Ms. Rhoades provided detailed responses in writing for both our records. I appreciated that flexibility and professionalism. Since I was out of state, I was provided a video tour of the unit and local vicinity; Ms. Rhoades addressed my questions and gave me the time and space to make the best decision for myself after the fact. During my one year tenancy, I was never bothered nor had reason to complain. When my job was relocate…

Cherryl was a complete pleasure to work with. Easiest rental transaction I have ever done!

Eben is exceptional, he did a excellent job! Very professional, kind, and courteous. He was thorough, fast, and efficient, and his end result of work was perfect! Thanks Eben!

I haven’t had heat in my building for weeks now and the temperatures continue to drop in Denver. We don’t get updates on the state of our heat repairs. And then I still get fined for late rent payments when I haven’t had heat. There’s no one to call on the website as the phone line gives you menu options just to drop you. There are not timely responses to requests on information.

Everything was handled well during our stay. After we moved out was a different story. Before we moved out we had the place professionally cleaned including shampooing the carpet. New Era charged us $688 to do this again, then provided "evidence" of why it was needed that was impossible to come from our stay. Beware, this is an unethical company.