Fox Property Management Reviews

Superb company. The properties they manage are excellent, service requests are fulfilled right away. Highly recommend

We have worked with fox rental management since 2021 and don’t have any plans of stopping. Our needs and any questions are always met in a timely manner, and it feels great to work with people who truly care.

Fox has been like any other property management company we have used in the past— just okay. What bothers me the most is how high we pay in rent and they won’t make our landlord improve our backyard. Its been dirt since we have moved in and our rent is $2900 a month.

For the second time they blew me completely off for a showing… that place is vacant for the last 2 months! If you are a landlord please don’t go with them. They make everything difficult at every single step and they will make you lose money by having your place sit unrented. If you are a tenant please read all the other reviews (not the fake ones at least) and look closely to what they do to other tenants (they will come after every single $$ you got).

I have had a great experience with Fox Property Management. My property manager is Tina Craig, and she is fantastic! Her communication is clear and effective, she is on top of house issues that arise, has given me good advice, and is knowledgeable about the rental experience. I am so appreciative that I am with Fox.

Deposit delay and lies: We received our deposit back on day 61 despite the 60-day lease agreement. The itemization included numerous unclarified items including direct lies such as “replacing 5 lightbulbs” (none were out) and drywall repair (we caused zero damage to the house) “landscaping” (unexplained) “touch up on walls and oven” (we paid $400 to have the house deep cleaned) “paint damage” - no, there was none - "mowing lawn" we literally mowed the lawn. they took out $1,152 of items that were undocumented and untruthful. Manipulation/gaslighting/pressuring to move out early: As we approac…

I can't be happier with Fox! I won't name our previous property manager, suffice to say they were a nightmare. Fox has been nothing short of outstanding, thanks guys!

After working with Fox Property Management for many months I can highly recommend this dedicated team for your property management and RE investment needs. Very knowledgeable!

Excellent property management company. Even when things take longer than expected, they follow up to make sure things are completed and do so with courtesy and friendliness.

The onboarding process as a new homeowner has been fantastic. All of my questions have ready answers and Fox has a solution for everything. A plan for everything.

Using Fox to manage our properties was a disaster. They are dishonest and unscrupulous, forging documents to cover their tracks when confronted. Their gross ineptitude has cost us thousands of dollars and they try to fleece their owners at every turn, from maintenance to deposits. If you are an apartment building owner looking for management, be warned. Charles Greenwood, AVS enterprises

Fox Property has always been a pleasure to work with. They are responsive and proactive with our rental properties and they take good care of our tenants. Thank you!!

Fox Property Management does an excellent job of managing Casa Lou Cardenas, my new mixed use commercial building in Longmont, CO. They worked hard to fill the six apartments with reputable tenants. Because the building is brand new, there were a few issues under warranty with the builders that needed to be dealt with. Fox is highly responsive to the needs of the tenants and the issues were fixed quickly. As the commercial spaces are being leased and built out, Fox is handling communications with commercial tenants very well. They are doing a stellar job of fostering the community I desi…

I have worked with a variety of property managers in the last 5 years for different locations out of state and Fox remains the gold standard of excellence. I highly recommend them for ALL aspects of property management.

I've been with Fox Property since 2019 and they are a great property management company, any time I had an issue they are very responsive with getting it fixed, from a simple fire detector issue, to a lease renewal situation, they take care of you as quick as possible. I highly recommend using them for your rental home.

Fox Property Management continues to impress me. They are all over any maintenance issues I may have and Tina Craig communicates immediately about the progress and satisfaction. She’s been terrific to me and my family. Highly recommend Fox!

Owen was very helpful with our request to see on of the properties we were interested in renting. Covered the questions we had and helped us with touring additional communal areas we want to see to help us with our review. Finally, Owen seemed to be knowledgeable of the neighborhood and pointed out different spots of interest specific to the area. Grateful for his assistance.

The staff at Fox Property Management have never let me down and are very engaged in the Louisville community.

Best in the area. I used Fox for tenant placement and truly could not ask for a better tenant. The vetting process was excellent.

Had a lovely experience with the whole process. Liv was so nice and an accommodating, and my questions were promptly answered!!!

These guys downgraded my faucet with one that's worse. I have to stick my finger into the water go open/close the drain. Imagine how gross that can get. This faucet was replaced a couple months ago with a new one that had the opener-handle on the top. Their tech came in to replace only the sink and the wood under the cabinet. Turns out he stole the faucet and replaced it with this crap while he was at it

Owen Lee was a great agent to do walkthroughs for a rental property. Very happy with the experience.

Seem competent, but zero responsiveness or grace. Perhaps now that I’ve left a review, they will also stop spamming my email? We shall see. EDIT - Broken AC and broken appliances upon move in. It is now day 6 without relief/remedy/support, in spite of repeated communication and maintenance requests.

Horrible business, repeatedly broke the terms of our lease and charged us made up fees nearly every month.

Very responsive and timely

Owen did an amazing job and seemed very genuine. He was more then accommodating to me and very polite.

Owen and Keith were wonderful! They stayed late so I could see the place, as I was stuck in traffic. Thank you!

Chandler was so great! Answered all our questions easily and was very kind. A nice presence to have giving us a tour. Flexible with our schedule and waited up for us even when we ran a little late. Great experience.

Timely, professional and kind. Thank you!

Owen did a great tour

Chandler was super easy to work with during our tour! She took time to explain the application process and very patiently answered my questions about the property. Great experience overall.

HOA management are horrible. They mess with renters.

Brooke has been outstanding to work with. She managed a full turnover of the property quickly and efficiently: coordinating cleaning, updates, and getting everything market-ready in a short timeframe. Her communication was clear and proactive throughout, which made the entire process smooth, especially from out of state. Within days of listing, she secured great tenants and handled all the details seamlessly. I’d highly recommend Brooke to anyone looking for a reliable and effective property manager.

Had a showing with Michelle. She had great communication and was very friendly. The property did not fit our needs but we will keep looking and we hope it’s with Fox Property Management!

It was okay. It wasnt horrible but wasnt excellent. Communication can definitely be improved!! Emily definitely was amazing and is still amazing! If I need anything she definitely trys to get me answers as soon as possible. Certain things can be clearer and put in the lease for sure. That would have been great. But other than that. We will see as the course of my 12 month lease goes. I hope it goes well and I am a tenant for years to come. Thanks

The repairs were done quickly and everything works!

Whether it was a weather emergency or a general maintenance issue with the apartment I rent through Fox- I found the gang of women to just be incredible every step of the way. Never once spoke to a man, for whatever reason. Kind, fast, intelligent. Thank you Foxy ladies.

We had a great experience with Fox when needing new tenants at a rental house. We had several tenants that had been very difficult and we wanted to go for more professional placements. Fox met potential tenants and did all the vetting and leases and we couldn't have been happier with the results! Best tenants we ever had at that house and the 'peace of mind' has been priceless. Will definitely use them again.

I had the pleasure of working with the Fox Management Company and coordinating some cleaning services. In particular Maia, and Dylan. They were so nice and easy to work with and coordinate everything with. Super friendly, great communication, up front and honest. Just an overall excellent experience. Being in the same industry it’s not always this easy or enjoyable. I would highly recommend them and their team to take care of your investment.

Fox Property Management is excellent. They are communicative, friendly and helpful! I’ve had two maintenance submissions be answered with a service at my door the same day! Highly recommend and I’m a happy tenant.

Ross helped us get into a property after being displaced due to a structure fire, which is not the normal rental experience. We needed two work from home areas and I utilize a service dog which many places do not accommodate. Ross was able to work through these quick quickly and the early check in made ALL the difference. Those several hours allowed us to make several trips form our home to the rental before dark. Would def recommend.

We've lived at a townhouse managed by Fox Property Management for several years now and they've been great. They're not intrusive, helpful and quick when we've needed maintenance, and no sudden unexpected rent hikes or fees. So far, we've had a very positive experience!

Edit 02/03/26: The toilet was finally fixed. Fabian appears to bo longer be employed by Fox. The new property manager canceled our outstanding maintenance requests without any communication with us. We are out of the country but hope to have better luck with our new manager once we return. We are still unimpressed by our experience with Fox. We have been renting from fox for three months now. We still do not have screens in our windows and the toilet is still broken. These were reported when we first moved in and have not been fixed despite numerous maintenance requests. I came in and spoke w…

I am absolutely outraged with Fox Properties for the dangerous, unacceptable situation they allowed in my daughter's home. I have two grandchildren children, and the technician they sent through their vendor, Soxbury, had serious, disqualifying background issues that should have been caught long before he ever stepped foot on anyone’s property — let alone a home with kids present. This is not a simple mistake. This is not a minor oversight. This is a catastrophic failure of basic safety and responsibility by BOTH Fox Properties and Soxbury. Fox Properties has one job: to protect the resident…

We have lived here for 6 months in our rental house and we love that Fox Property Management is quick to respond, communicative, and has an incredible turnaround time for fixes required. Highly recommend.

Sometimes hard to get ahold of, but overall a good management company!

My experience with Fox Property Management has been wonderful. They guys are amazing to work with. Their team is professional, friendly, and always quick to respond. I’m really happy with their service and would definitely recommend them to others.

We’ve been in a house with Fox for a few months now and have had great experiences. There is transparent communication and quick solutions to our problem. My only draw back was the moving in process, it didn’t feel like the house was properly cleaned. I would definitely recommend though.

Very helpful and professional services that meets all your rental needs

I’ve had a really positive experience with Fox Property Management so far. The team has been consistently friendly, responsive, and easy to communicate with. Any time I’ve had a question or needed help, they handled it quickly and professionally. It’s refreshing to deal with a management company that actually listens and treats tenants with respect. Really appreciate the great service!

We’ve had an excellent experience with Fox Property Management. Fabian is our property manager, and we feel genuinely confident and lucky to have found this team. He’s responsive, knowledgeable, and proactive—everything you want in someone looking after your property. The entire Fox team operates with professionalism and care, and we highly recommend them.

Fox property management helped me find the best apartment I could’ve asked for in my price range. Kelsey has been helpful and prompt regarding any questions and requests I’ve had. Love my new place and they’ve helped make my move a smooth experience that I’ve been able to enjoy.

Very helpful and responsive team!

Fabian has been amazing helping us move in to our new rental, especially since we’ve been orchestrating the process from across the country. 10/10.

I rented through them for about 10 months. It went smoothly. The rental was in near perfect condition and clean which I appreciated it. I did not particularly like the fact I had multiple maintenance things done right after I moved in, which required me to be available or plan for, even though the rental sat vacant for at least a month. It seemed like they passed the buck onto me to accommodate this. I did not like the fact they require carpet and professional cleaning done, even if the place is clean and ready. You have to eat this cost in addition to a high security deposit. They also wa…

Unprofessional- they will stand you up for appointments. Unethical - They will charge you $2000 to clean a house that was already clean without providing proof or detailed reasoning. The worst experience I’ve had in my entire life with any entity that called themselves a business.

I’ve had an excellent experience with Fox Property. Aylah and Fabian have been extremely professional, polite, and always willing to help. They respond quickly to any questions or maintenance requests and make the whole renting process smooth and stress-free. It’s refreshing to work with a company that truly values its tenants and maintains such high standards. Highly recommend their services!

This management company resumes no responsibility for their properties until last minute after they have been notified SEVERAL times. Other than that they are unreachable, Teresa especially. She was on vacation during a time of pressing issues and chose to just leave the issues with no resolutions, even after she returned. It is very hard to get responses from this company and they are VERY unorganized. It has felt like harassment dealing with this company and with no regards to tenant rights pertaining to the lease and our expectations. If you want to take on a rental that becomes solely your…

I am very unhappy with how my lease resigning went with Fox. The process was over complicated and Fox was consistently slow to respond and act. The lease transfer from my old roommate to my new roommate was handled unprofessionally to the point where the person I had lined up dropped out last minute due to concerns about the lease management. I heavily considered moving to avoid working with this company for another year

Fox Property Management has done a fantastic job with helping me secure both short term and long term leases. Sheridyn and Stevi are both AMAZING! Super friendly, fast communication, and more than anything they simply get things done. They make the whole process really easeful. Highly recommend for renters.

Fox has been managing my high end house rental for over 4 years. They are thorough, professional and efficient. I live out of state and have been able to rely on them completely such that I spend almost no time on landlord duties. I can highly recommend Fox. Recently my Fox rep Brooke Gonzales successfully handled a somewhat major renovation/repair from start to finish including designing the work to be done, finding and managing the contractor, recommending design features and colors, managing the tenants’ needs while the work was done, and seeing the project through to completion. I was a…

We rented a house with Fox in Boulder. It was dirty and poorly maintained. The doors were scratched, stained on the walls and woodwork in the sunroom. Spider webs and wasps on the walls outside and inside (we were bitten, by the way), the gardens were overgrown with weeds growing around the house, and we had rat problems. We sent photos and videos of everything and said we wouldn't mind cleaning and mowing the lawn, they took care of the rat problem. We spent time and money on materials and invested in the grass front and backyards. When we moved out, we give the backyard spotless, retouched t…

We had 4 property managers assigned to us in 9 months. We only asked to change once during that time, due to lack of proactiveness and responsibility by our assigned representative. Now, two months after closing out our property with them, we are still receiving communications to resolve charges that should have been resolved at close out. They used "preferred" vendors who vastly overcharged, which became clear when we asked for additional quotes from alternative vendors. The expenses we have incurred from disorganized property management have been outsized for the work that needed to be done.…

I'm a current renter and have been trying to contact them about issues with our payments and have not received a response in weeks. Poor response time has been a constant in the year+ we have rented through them. Edited months later: Communication continues to be a huge issue. My heat has been out for 4 days with very little help provided. I was only given a hotel for 1 of the 4 nights and spent the rest in the cold after being ignored by their emergency service line. Do not rent here.

Brooke has been delightful to work with every step of the way and has handled any challenges with grace. Finding a good rental is hard but working with this company made it easier. We will be moving in soon and are so excited for our new home.

Please read this and other posts before you think about using this company. As others have said do NOT plan on getting any money back from your deposit. I was charged $2715 for cleaning and yard service. Please read that again $1295 for yard clean up plus $1420 for transition cleaning and I was told this is normal !!!!! They have a high turnover with their employees and our property manager walked in without knocking for a site visit after I told her someone would be home. Have rented for almost 20 years and have never experienced anything like this.

Did not have a great experience with our property manager Teresa Trombley. On the occasions where she was coming to our house to do a walk through, she would show up late and consistently had a chip on her shoulder. Throughout our 15mo lease she was consistently reactive rather than proactive. We had mold growing in various parts of the house and it was our responsibility to coordinate all of the workers coming and going to mediate the issue. You would think one of the pro's to renting is to not have to deal with any of that, particularly when you're paying a premium rent, well over the mortga…

Absolutely terrible company. I rented years ago and they added a ton of false charges and kept the deposit. Beware if you are young/new to renting they might try to take advantage.

Anyone renting a professionally managed property or personally managed property should investigate the property thoroughly before signing a lease. Know your rights and what makes a property habitable. I've had nothing but issues...and they are not minor issues.

Worst property management comapany I have ever rented with. Avoid renting with them at all costs. Been at one of their properties for a year and a half and have basically had nothing but issues with them (both from Jacy our manager and her supervisor). In the beginning they would respond to messages and calls whenever they feel like it and sometimes not at all. I had to find the owner's number, call her and tell her about this before the communication magically changed with no mention from them that I had spoken to the owner. Each spring our property's grass grew to two feet tall and I had …

The Fox Property Managers are kind, helpful and professional. They are always available. Maintenance responses are immediate.

We had a great experience renting through Fox Property Management over the past six years in Boulder. The company was consistently professional, responsive, and easy to work with, making our long-term rental feel like home. A major highlight of our experience was working with Brooke, who was exceptional in every way. From handling maintenance requests promptly to communicating with clarity and kindness, Brooke always made us feel supported and respected as tenants. Her attention to detail, reliability, and approachable demeanor set her apart — she’s someone who genuinely cares about both the p…

I've been renting for 20 years and this is by far the best property management company that I've dealt with. First of all, finding and getting into the home was very fast and simple. Fox's liasoning between the renter and the owner is very professional yet understanding of all parties and helps bring the whole thing together synergistically. The maintenance has all been taken care of promptly, professionally, and effectively. I'm actually very critical of companies and even waited until I fulfilled my first lease and resigned another before leaving this review. If I had a complaint, id list i…

The whole renting experience has been a blessing for my family and I 🥰 Thank u

In the last year, we are on our Second property manager, slow responses from both, slow responses to get maintenance requests delt with. No Inspection of the property when our lease started, which has now caused Fox properties to charge us for a garage door fix caused by a massive amount of failure to inspect the property, causing lots of items that have needed attention, some of which should have been addressed well before we moved in. Lots of things have been done real cheap and quick that has me worried for the home owners. If you weren't with Fox Properties, make sure you read your lease i…

Fox Management makes living in a rental easy, safe, and comfortable. They are responsive to questions and maintenance requests. They ensure the rental is in good shape. They make payments and lease renewals simple. And they always provide ample notice if they need to enter the unit. Special thanks to Jacy, our account manager, for her care and attention for all the years we've leased our home.

Edit for response: We never spoke on the phone, so I have no idea to what you are referring. Are you grandstanding for the public or do you have me confused with another tenant? I will not be renewing my lease for a fifth year at my beloved condo, simply because I do not trust my new property manager. When I asked if I could simply switch to a different representative within their company, I was told that my representative was just fine and I was denied. I do not recommend Fox Property Management for assuring me that my own feelings were unfounded.

Fox management does a great job, they’ve been the best property management company I’ve ever dealt with by far. I hope we get to stay at their property, it’s a beautiful spot and they make living here a pleasure. Shi’Anne is awesome!!

The process was super easy and smooth. From the 1st phone call to my move in date, they have answered all my questions in a timely manner. Everyone who I have spoken with has been super friendly and very professional. Thank you again.

Aylah our property manager associate is WONDERFUL and Always Super Helpful she's always a pleasure dealing with, Absolutely Thankful for Aylah and Fox Properties Friendly Helpful Associates. 🙏 🙌 💯

I have been here 8 years and it is obvious to me that Fox strives to be better at all they do every year, and have succeeded in moving the bar and taking care of tenant needs as promptly and friendly as possible. Fox has helped work with me whenever finances are tight and have shown great emotional intelligence and compassion in such dealings. I highly recommend them as a reliable Landlord. Your kindness and consideration will be met and echoed.

My housemates stopped paying rent and because of the way Fox wrote their lease neither myself or them have the ability to evict this person. They made a choice to force us to be co-tenants and to be neglectful when someone steals from me by not paying. So tired of feeling like rental companies do everything they can to profit off you at your expense.

The staff at Fox Property Management are all very pleasant to work with. Very professional, couldn’t ask for a better working relationship.

I've always had a positive experience with my property manager at Fox Property Management. Their renters portal is easy to use, and they respond promptly to any questions, concerns, or issues.

This property management company is amazing. So understanding and kind, they will work with you if needed. Great house too. And the maintenance requests are very quick and the vendors they choose are great.

We recently moved into a home managed by Fox and have been incredibly impressed and grateful for all the amazing support and kindness extended to our family. They respond immediately to requests and have been compassionate and caring in the process. Thank you Fox!

All in all they do a very good job. Easy financial reporting, they respond to tenants promptly and get stuff fixed timely. They are spendy but I really don’t have to worry about stuff so that is worth it!

Our family of four spent a year in a Fox Property manager home in Boulder CO. The home was incredibly appointed with every conceivable necessity and furnishing to make our stay convenient, comfortable and easy. It truly felt like 'our home', every small detail was thought of from small kitchen utensils to propane in the gas grill to wonderful bedding. Our management host (Stevi) was a pleasure for our entire stay. She was prompt, friendly and made us feel like we belonged. We would absolutely recommend Fox Property to anyone looking for a rental!

Fox Property Management had been extremely helpful from the start. They have gone above and beyond to make it as easy as possible. Hope to be renting with them for many years to come

Shi’Anne is very knowledgeable, and a good communicator and project manager. We have good tenants. Your reports are easy to read and easily accessible. You’re great! Thank you.

At the moment we are very happy with this company. All service issues are resolved quickly and professionally. We previously serviced our home with other service providers and I can compare. Now I note the best level of service. Manager Meg works professionally.

They are easy to deal with. They meet their commitments and deliver on the service promised. So far (18 months) I have no complaints… high praise from me!

Love our home and the management team are the best.

UPDATE: the owner's reply is to call them. Yep, I had many calls with Kelsey and others there about this. They were intransigent. Calling them was an exercise in futility. They are welcome to call me to make it right any time. ORIGINAL POST:I was renting a house from elderly landlords when they hired Fox. At one point Fox sent an electrician to handle three issues, he took care of only one because Fox didn't tell him the whole list. The owner told Fox to charge me for the electrician visit. I wasn't aware they expected me to pay that bill until I got my security deposit refund, months and mont…

Very prompt response and attention to issues with property.

My manager at Fox Property Management has shifted to Brooke Gonzales, and she has been just as great as everyone I’ve dealt with at Fox. Some troubles came up with the house I rent out in Boulder, and Brooke has responded perfectly. I’d be lost without her, and how glad I am, living out of state, that I signed up with Fox.