Great Denver Rentals Reviews

Just wanted to shout out Sue who’s been super responsive and helpful since I moved in over a year ago. There’s rarely problems with my unit, but in the few times there have been, she’s always answered and resolved them within a day!

I’ve been renting with Great Denver Rentals for 8 years, and I can’t say enough about how wonderful Sue Lutz has been to work with. She is always responsive whenever an issue comes up and makes sure things are addressed quickly and professionally. It’s clear she truly cares not only about the property but also about me as a tenant, making the experience of renting here a positive and stress-free one. Sue goes above and beyond to ensure the home is well-cared for and that I feel comfortable and valued as a resident. I’m grateful for her support over the years and highly recommend working with h…

I have been a tenant for two and a half years in one of the properties that Susan Lutz broker owner of Great Denver Rentals has managed. I found Susan to be very responsive 24/7 with any matter regarding the property. She really cares about the property and her tenants. She gets back to me in a very timely manner and has repairs handled within 24-48 hours. This spring we had issues with the sprinklers not working properly and she sent out a sprinkler specialist immediately who handled the repairs. She called and walked me through the timer setup in case I encountered any further issues. …

If I could leave 0 stars I would. Sue is a horrible communicator. She uses vague language in her contracts that leads to disputes. She doesn’t get ahead of potential issues. She will scare your tenants away. Completely reactionary and not a forward thinker/communicator which is important in the property management industry. Feel free to reach out and ask about my detailed experience. I’m an open book. Look elsewhere.