Hammersmith Management Englewood Reviews

Hammersmith Management has what they call Community Cares. No, they don't. They do not respond to emails or calls. Their response to emails is to send your email back to you with no response. It is profoundly disappointing that we are forced to pay a homeowners association fee & their management company is notorious for lack of communication & a total disregard. I am a home owner in the BRADFORD HILLS association.

I own a property (and manage 3 others) in Founder’s pointe in Winter Park. Hammersmith took over last year and it has been such a wonderful transition. Gail has done an impeccable job! She is so professional and friendly. The building has been so clean and well taken care of compared to the last company. Can’t thank Gail and John enough for their seamless transition. Thank you!

Hammersmith is the absolute worst. If you are looking for a property management company DO NOT use this company. Ever since they took over for our property, they have raised the HOA fees every year and during one of our meetings the Hammersmith representative actually said how happy she was that there was no cap on how much they can raise our HOA fees. They just just raised our HOA fee an additional $50 this year (those of us that have a garage), this has been the biggest increase. They want us to attend the meetings but owners have no say in the increase because our board members are to repre…

THE ABSOLUTE WORST. Won’t return communication but require approval for home improvement projects? But they’ll surely hunt you down for your fees every month. Unbelievable. Wish I would have known before purchasing a home in this community. Edit: nice try. Finally got an approval response the day after posting this review, because throwing a tantrum is the only way to get their attention. Only to find out that they never actually read the second set of information provided for our project, and the approval sent was the same one they bungled the first time. Going to the BBB now.

Horrible communication. Incompetent. We pay their wages with our HOA fees and they refuse to communicate over the phone. Hang up on you, screen phone calls.

Very bad experience with Hammersmith both as a board member and a property owner. Several neighbors feel the same way. It wasn't always this bad. I would say they were pretty good (probably 4 stars) until sometime in 2018 and have gone rapidly downhill since to a 1 star in 2024. Rude Doesn't respond to homeowners Complete mismanagement of large projects and failure to understand homeowner responsibilities vs. HOA Inability to manage more than one issue at a time. So bad at managing their tasks our board of directors set up a special Trello workspace to remind them of the tasks. One manager was…

Larry Davis at The Florentine Condominiums is fabulous! His professionalism and great attitude are second to none. Thank you for all you do Larry!

Larry Davis at The Florentine is phenomenal! He goes out of his way to help everyone who lives and rents here, even learning all our names. I know if I need anything at all, I can count on Larry. I have nothing but good things to say about him, his work ethic and his kind soul. Thank you for all you do for us, Larry!

Since I bought my condo a few years ago at the Florentine Condominiums, Larry Davis has been so warm, accommodating, and helpful with my move-in and renovations from start to finish. He is extremely communicative, helpful, and simply friendly with everything he does—truly the heart of our community here at the Florentine.

As a longtime resident, board member and owner of 907 in the Florentine, I can't say enough about how pleased I am to have Larry Davis back at the helm of our building. He has the understanding of the residents, owners and systems needed to keep this building running as smoothly as possible. He is personable, welcoming and has the ability to make me feel at home whenever I pass though the lobby. If there is something he doesn't know, he will research and come back with the pertinent information. Larry is a Five Star manager!

No one will call you back despite multiple voicemails and contacting the emergency line. The portal gives an error message when attempting to set up your account. They charge you to send you a letter when the letter was caused by no one calling you back. 1 star is 1 star too many.

Absolutely terrible! I recently moved into a condo complex. The first board meeting was rescheduled due to weather. I tried to join virtually and the link didn't work as well as no one got back to me with a new link or meeting minutes. I was out of town when a new pool key was issued (no advance notice) and I have been calling all times of the day, leaving VMs, sending emails and messages through portals with no response. We are halfway into June and I still don't have access to the pool amenity that we pay a hefty monthly HOA fee for each month. Hammersmith please respond to emails and phone …

So frustrating to work with. No one answers the phone - ever. VMs are not returned. There's no way to quickly get hold of anyone. Can't reset a password, so of course it says to call the office - where no one answers. Secondarily - their outgoing phone message is painfully long and ridiculous (at least for the Denver #).

EXTREMELY poor lack of communication...good luck getting a response from this HOA. I made over ten attempts (emails, phone calls & voicemails) in a 6 week period in efforts to get information and options on a serious issue with my account. ZERO response, opposite getting the runaround from a specific agent (who I will not mention here) that would respond, apologize for delay in getting back, then completely ignore me when I would attempt to request a phone appointment for discussion. DO YOUR JOB. Completely unacceptable.

Experience: Absolutely depends on the property manager. Tate Williams is Fantastic and makes ALL the difference.

My experience with Hammersmith Management has been nothing short of frustrating and disappointing. Despite paying hefty HOA fees, the level of service is subpar. I've experienced multiple instances where my calls went unanswered, and it often felt like our community manager, Ariel Jones, was completely unreachable. Even simple inquiries would be met with silence. No response to phone messages - the last 3 weeks I’ve called almost daily and she never answers her phone. Messages thru the portal are not answered or answered days later incorrectly prolonging communication. I even called the emer…

We have been residents in the Traditions neighborhood since before Hammersmith assumed management of our community. Historically, my wife has handled most communication with Hammersmith when issues arise. She has often mentioned how difficult it is to get a response from the management company after leaving several voicemails and sending several emails to Hammersmith, but until recently—when I personally had to reach out—I did not fully understand the level of frustration she had been experiencing. Unfortunately, my experience has confirmed her concerns. Over the past month, I have attempted t…

A horrible management company!! They DON'T return calls or emails. They overcharge and you get NOTHING in return. If you're in an HOA and looking for a management company, KEEP LOOKING!! I hope my zero star rating shows, and would give them 0 stars as many times as possible. 🤬🤬🤬🤬

Lived next to the wild horse ridge condominiums in green valley ranch and there is all types of illegal activity (smoking, drinking) loud music all hours of the night. This company does not care AT ALL about our community.

I have had the best experience with Ariel Jones in a very difficult situation! She helped me through understanding and directing me with options available. I recommend working with Ariel, she is incredible!

Eden's Restoration enjoys working with Tate at Hammersmith. Tate is approachable, professional, and incredibly attentive to every need. He takes the time to understand exactly what is needed for each homeowner and makes the whole process feel smooth and stress-free for everyone. Tate is always quick to respond, proactive in keeping us updated, and goes the extra mile to make sure everything is handled perfectly for homeowners and HOA's

High monthly HOA fees with inadequate vendor services maintenance. Poor grounds keeping services when it comes to snow and ice removal, and arboriculture. Tree sap on car issues. People that take quality service and pride in their work are important when your charging $500+ mo. for HOA fees and getting $5hr attitude from vendors and their employees.

This is the worst PM company ever. It really depends who is on site. The current manager is lazy, never walks the property, no communication whatsoever, things constantly breaking and not getting repaired…..just a total lack of service, care, communication etc UPDATE: I had contacted Hammersmith, nothing was done, and they got fired from our community

Gina at Hammersmith seems to be a very competent, experienced, hard worker. She listens to what is said and tries to follow up with answers. I wonder if she has too many properties assigned to her since followup answers take awhile. I appreciate her positive attitude and willingness to help.

No one ever gets back to you. They certainly make sure they do things on their agenda and what they need, but hopefully you never need something from them.

Hammersmith managed the community I lived in for many years until recently. They have perfected the art of non-responsiveness. Years ago they had staff who were helpful, but our community manager during the time I lived there, Ana Martinez, literally NEVER answered her phone when I called with a question or update. At one point when she finally called me 4 weeks later, I asked her if she worked for them full time and she said "yes, why?" ...because you seem like you are part time? Absolutely a masterclass in avoiding your clients and getting nothing done.

Nobody answers the phone... EVER!

Working with Tate W is always a pleasure. He is communicative, solution oriented, organized and a true professional. Thank you Tate!

My interactions with Tate Williams have been stellar. He is always prompt, courteous, friendly while remaining professional, and incredibly helpful. I always feel like he truly cares about my individual situation and would hire him for my own company in a heartbeat.

I've been working recently with Tate Williams and he has been excellent. He is very responsive and professional. Greatly appreciate his help.

I would not recommend this place—impossible to get a hold of anyone, and they never return calls. Don’t waste your time

We, at our Condo have had Hammersmith Management for years now and I must say they are GREAT! My interactions with Tate - our Condo's Manager - are always lovely and productive. He takes care of everything and knows how to prioritize. I can't say enough good things about him and the way that Hammersmith Management has taken care of (not only us) but me personally. Thank you and keep up the good work!

We have had a number of community managers over the five years of our building’s existence. Our new CAM is the best, Chris Booth. She is knowledgeable, especially when it comes to accounting, responsive and thoughtful. Under the steady and effective leadership of Corinne Notar, regional director, the place has really turned around.

Hammersmith management in Inglewood is absolutely amazing. As it turns out I had an issue with my unit and Eilene Lavandowski went out of her way to make sure I was taken care of! Honestly, she intently listened to my issue, and took appropriate timely action to rectify the situation. In my opinion, she went above and beyond what I would expect from a housing manager! I honestly can’t say enough good things about her. She absolutely made my day!

Christine has been very helpful with the transition from our previous management company to Hammersmith. We were having some billing issues with the transition and she was quick to jump in and help answer our questions.

Working with Eilene Lavandowski and the Hammersmith crew has always been a great experience. Always a quick response. Always willing to work through the issue and come up with a solution. Couldn’t ask for a better experience.

Ms Pat at the front desk is one of the best ladies I ever have experienced working with she will help you in every way she can her smile is always on point and she's always Pleasant and ready to help so I really do appreciate her and like to say thank you and if I could give her a 10 I would give her a 10

Eilene Lavandowski is a wonderful Community Manager. She is always helpful in our family community and treats the property like it’s her own. I’m so glad we have her to help us when needed!

Our HOA has had the pleasure of working with Hammersmith for some time now, and Eilene Lavandowski stands out as one of the best Community Managers we've had the privilege of partnering with. Eilene is consistently responsive, always ensuring that our needs are met promptly. She treats our property with the utmost care, as if it were her own, and goes above and beyond to provide exceptional service. Her dedication and attention to detail have truly made a positive impact on our community

Eilene Lavandowski is a great Community Manager to work with. She takes care of us.

The absolute worst HOA management company , they have let water run into our house for a month now haven't figured out the issue have sent 3 different people out all with no clue now my home is being tested for abestos before they proceed so they think it's fine for us to live in a home that potentially is a health hazard with no urgency whatsoever to resolve the issue , I own my condo I do not rent and this company is destroying my property ! It's about to get legal ! I don't wish this company on anyone ! I hope this helps at least one person !

I have always been able to get a hold of someone on phone and email when I have contacted them. Our hot water went out and was fixed in 2 days.

Hammersmith is letting our community down. Mice and prairie dogs are tunneling under our foundation—I’ve complained but can’t get a clear communication back from them. Our hot water has been regularly out, we’ve had to get a gym membership just to shower. Voicemail after voicemail, never any answer on the phone, and rare, unhelpful responses via homeowner portal. This is getting absolutely ridiculous. Bushes untrimmed, foundation cracked. What the heck are we paying our $500 HOA fees every month for?? EDIT 6/3 How come I got an immediate response for my negative review but go for weeks and mo…

Hammer smith’s front desk support was amazingly helpful. She listened to my concern and was quite helpful. She went above and beyond to ensure I walked out and had my needs met with receiving my pool key. The only downside is there is no restroom on their same floor. You have to go down to the first floor and find the restroom that is behind the elevator. UPDATE: While I definitely had a very pleasant experience as of recently I and other community members have been having a difficult time getting a hold of someone. If you catch them in person, there is good support. Waiting days or weeks for …

Hammersmith is a terrible company. I live in a condominium complex in wheat ridge that is managed by Hammersmith. I never get communication back when I have raised complaints and issues within our complex. Our newest issue is that We have a rat problem in the dumpsters, I have contacted the company leaving 2 different voicemails - that was months ago. Other tenants have also complained. The rats are getting up into tenants cars and damaging the inside of vehicles, the tenants have reserved parking spaces and many of us don't park in our own parking spaces, bc of the rats. So visitor parking is…

WORST Management Company! They don't answer the phone, return voicemails or emails. I deal with HOA's and management companies daily in my profession, and this one is horrible. Response TO the owner: I'm not going to contact you! Read my original review and figure out what internal issues you need to address all by yourself. I sent emails and left messages on TUESDAY. It's now FRIDAY and I've yet to hear from anyone.

I’ve called 4 times no answer and left a voicemail in business hours and no response or answer. If you say we can hold for an agent don’t keep us on hold for 4 minutes just to send people to voicemail, actually pick up the phone. Do better.

I honestly don't understand how this company has a rating above 1 star. There's nothing good about them. I just found out they've been charging me late fees for months for not THEM not taking enough out of my account to over HOA fees. Anyone want to guess the odds on them admitting THEIR mistake and refunding the late fees? Looks like I'm going to have to get a lawyer.

Zero ability to communicate, doesn’t answer portal questions at all, doesn’t answer the phone… I would do anything to avoid this excuse for an HOA management company, terrible!

Sadly laughing at all these reviews b/c Hammersmith responds with the exact same "we're sorry" message to each bad review over and over, but they don't seem to fix the actual problems. Communication from this place is horrible. Twice in the last month people have arrived at my house to do work and I was never informed they were coming. Luckily I was home. When I've tried to reach HS, there's no response. But, given these reviews, apparently I'm not alone in my frustration. It's unfortunately that many of us pay hundreds of dollars a month to HS for poor service and status-quo vendors. Homeowne…

Awful communication. Super disrespectful to the people that live in your community's!

Hammersmith manages the building I live in, and I must say, the level of Weaponized incompetence is inexcusable. The elevator has been broken in our building FOR OVER A YEAR and NOTHING has been done about it.

Worst management ever! They get pay to do nothing at all. They don’t even answer emails or calls. They are just terrible.

Worst HOA management I have ever experienced. Sydney Upson was our community manager, she didn't follow the community rules for sending us notice, and no information provided for notice at all. I tried to follow up to request more information, and she ignored all my messages for over half a year. Then they charged my account for a violation fee for no action taken for the notice. And the violation fee was above the community rule allowed range. Disrespectful communication, chaos in management. Stay as far as you can from this HOA management company.

Be prepared for potentially deceptive and underhanded behavior. Our condo has been managed by RealManage for just a few months, and we are already being levied late fees for checks received well within the schedule timeframe, that RealManage is then not cashing for a week so as to be able to charge additional unwarranted fees. Avoid!

If I could give Hammersmith 0 stars I would. They hire the most inexpensive maintenance and construction workers to do piss poor jobs. They break stuff and destroy property more often than not. They ignore your phone calls for weeks-months. And when you finally get a response for the messes they make, they try to find any way to avoid accountability. Yet they charge the people an arm an leg in HOA fees.

Bill changed my life he is the best manager i’ve ever had

Beautiful quiet condominium that is well maintained. Special shoutout to the manager Bill for being so helpful and responsive!

Love this complex, after five years Vistoso is still a place I’m happy to call home. The property manager, Bill is awesome, very helpful and responsive anytime there is a problem.

Bill Hanson. He manages the Vistoso very well, he is extremely personable and makes us feel very safe!!!

I've gotten to know Larry while living at the Florentine and he has been amazing to me and my family. It really makes life a lot less stressful, especially this time of year, that my family and I have someone like Larry that we can count on if anything comes up.

I've been living at Vistoso for ten years now. Bill Hanson has been the onsite manager for some time now, and has done such a good job he has been given more responsibilities as time has gone by.

Bill at Vistoso has been a great manager! He's very kind and always makes sure everything is in order!

Bill Hanson has been a great community manager for our condominium for the last few years.

I'm very grateful that Hammersmith Management is back at the Florentine Condominiums! Larry is an excellent property manager, he cares greatly about the property and we couldn't have a better person in this position!

Bill Hanson has been a wonderful manager here at Vistoso Condominiums, he is very knowledgeable and does a great job taking care of the property. When our unit needed the AC replaced he provided all the necessary information so that everything is done in compliance with HOA rules.

I have lived at the Florentine for many years. I am relieved to have Larry Davis back. He takes the time to listen and makes me feel like my voice matters. His positive outlook and attitude make my days brighter. Larry is irreplaceable!!!!

Bill Hanson Vistoso This review is specifically for Bill the property manager at Vistoso. Bill has been servicing this property for several years, and has always been very responsive and quick to help when issues arise.

Being a young female living in a big and busy city by yourself can be scary. Larry davis who is our building manager at The Florentine helps to make sure our building is clean and safe. Larry is super knowledgeable about the building and area. When me and my parents came to look at my unit with my agent before i bought it, he helped answer all my questions and was so nice.

I have lived at florentine condos for along time and i really appreciate what lary dose for our building. He is super nice, makes everyone feel safe and all the doggies love him. I hope he knows we appreciate him.

Larry in Florentine has always taken exceptional care of our building and provided the best service if anything is needed. Compassionate, timely, respectful, rare to find these days.

We have had a place in Vistoso for almost 10 years, and never has the management been as good as it is now. Bill is great - always very helpful and attentive!

Just a quick few notes regarding my experiences at The Florentine Condominium building. 1) I appreciate the level of communication coming from the manager’s desk, rather it be a move-in or if an elevator cab isn't functioning, for example. 2) The building's manager, Larry, is always at the ready, always accommodating to what seems to be endless inquiries from residents. Additionally, he’s a proactive problem solver who frequently directs repair companies in the correct direction. 3) Larry friendly demeanor, approachable manner, and on-site availability makes for a pleasant environment in the l…

We are so very fortunate to have Winston Elliott as our community manager. He is professional, effective, and makes a difference to all of the residents. The projects Mr. Elliott has completed have improved the complex and have added significant value to our condominium ownership. I have lived in this complex for years and Mr. Elliott is the first community manager to accomplish so many tasks while diligently watching expenses. Winston Elliott is the best manager I have experienced during my ownership.

Bill Hanson Vistoso condos in Boulder Bill is always so helpful & does a great job with keeping this community running. I appreciate him helping me with the power wash machine every spring & has also helped me with parking situations in the garage, & making sure my storage unit door lock was installed properly after a break in. Yes he should win!

Larry Davis @ Florentine Condos is Absolut the best to work with. Excellent communication, patient, and knows exactly how to deal and work with contractors. Mark Pike Pike Janitorial, Dba: Denver Janitorial LLC.