Haven Community Management Reviews

I've dealt will multiple management companies over the years and honestly, most provided marginal service. Katharine Kane with Haven Community Management has stood head and shoulders above all the rest. Her enthusiasm, attention to detail, knowledge of community management, and friendly nature sets her apart. I'm very happy that she's working with us at Mountain Shadows Condominiums.

I have dealt with many propery managers over the last decade via my personal homes as well as assets in multiple states and Katharine Kane with Haven is one of the most competent I have ever seen. Super grateful for her hard work and skills... she is an asset to our HOA community.

As property managers, we deal with a lot of HOA managers whose jobs are quite challenging! Many HOA managers are so overwhelmed that they are oftentimes not super responsive or organised. Abigail and the team at Haven, however, are wonderful! They act fast to issues in their communities and are excellent at communicating to their homeowners, community residents, and property managers. We love when a home we are managing is part of community whose HOA is being managed by Haven because we know that the community will be well maintained and when we have a question or issue that needs to be addres…

Haven property management has been amazing to us ever since we signed on with them late last year. Lauren in particular has been wonderful to work with! I haven't had to worry whether items will get done or not, or whether our community will be properly taken care of. The people at Haven, and Lauren in particular, are a joy to work with!

Our new property Manager Abigail at Saddlebrooke Community in Superior CO has been amazing! After a decade of unethical onsite managers with a prior management company, we found Abigail with Haven Community Management. As the longest occupied owner in Saddlebrooke, Abigail is by far a breath of fresh air from the past corrupt, unethical, disrespectful managers. Abigail fights for the community, reports bad vendors over charging and is passionate about her work. Thank you Abigail

I wanted to say "Thank You" to Tina Baker for the time and effort she put into helping me resolve issues on my Silverado II Account. I had been trying to make contact with Haven to find out what was going on with my account for several months. Until Tina called me back, I had not been able to get through to anyone. I truly appreciate the call back and then the time she spent to get my account up to date!! Dedicated employees should be valued highly, and Tina is one of your best in my opinion!! Thanks

Tina has been wonderful helping us during the year! She is super efficient, helpful and with a fantastic disposition with people I would love to have her working for our Saddlebrooke Community!

Haven has not had a great history of taking care of repairs in my condo community, but the newest members of their team are doing a much better job. Thanks to Tina Baker and Heidi Scanlan at Haven for responding quickly to problems and figuring out solutions to them! It gives me peace of mind to know that they will respond promptly when I contact them about a real health or safety issue, which is my deepest worry. Both women are committed to doing a really good job consistently, which is most welcome after past problems with Haven.

As a resident, I've had a great experience working with Elina. I recently had a roof leak in my apartment, and she was very prompt in responding and helping coordinate the repair process. She was easy to communicate with, kept me updated, and made what could have been a stressful situation much smoother. I appreciate her professionalism and responsiveness, and she's been a pleasure to work with.

Always a pleasure to work with Elina who manages our condo complex in Boulder. She responds quickly, resolves issues immediately and provides complete and accurate information. With her help our HOA has been able to maintain quality and sense of community. Thank you Elina.

I own 5 townhomes in a development now managed by Haven. It is our 3rd management company in 4 years. With the switches in management, logins, passwords, new ACH/credit card payment platforms, etc., it has been a nightmare to say the least. I was having issues with payments not being properly recorded, incorrect late fees, you name it. Then I came across Beth. She is new to Haven, but with the professionalism and capability in which she handled my problems, you'd think she'd been there 50 years. She took my call, listened to my concerns, rolled her sleeves up, and got to work. She answered…

Ana called back immediately and help me get into my account.

Katherine has been great to work with to help with damage to the building. The management is very knowledgeable and efficient! Thank you!

My experience with Katharine Kane and Mike Ediger since we’ve moved in beginning of this year have been great! Katharine and Mike have been very helpful, always quick to respond and want the best for our community. They both have put in a lot of time and effort, and we appreciate your hard work greatly! Thank You!

I live in Harvest Junction Village and i had a great experience with Elina Dzhulakyan on a recent interaction i had with her. I will work with managers like her any day! I felt like she understood all i was trying to convey to her and she was able to problem solve in a way that catered to me. Really appreciate the professionalism and dedication! Thank you Haven!

Laughably poor management that makes worse and worse choice for the community as time goes on. I feel they shouldn't be running the show for my complex. Manager doesn't care enough to even stay for the full office hours.

Abigail Snyder has been very helpful to me. I am, 82 and live alone and have lived here at Saddlebrook for 9 years. She has taken care of many problems that have come up recently. There is a serious lack of people who don't care about your renters. N0 one seems to give a darn and you never can get any answers. She has been the only one who has put forth an effort to resolve all my issues. Thank you Abigail Snyder.

For anyone in the market for a property management company do yourself a favor and stay far from this management company. They fail to return voicemails, emails, answer questions on their portal, and let alone actually answer the phone. Our complex was taken over by this company and was managed by Lauren Kragh who I left numerous voicemails for and never received a return call. Do not use this company if you want a complex to be ran efficiently and effectively.

If I could give zero stars I would. The lack of communication and responsiveness from this property management is disturbing. These people are paid every month to help make your community better and they can’t even answer let alone return a phone call. Lauren Kragh should not be a property manager on any level. If your community is looking to hire a property management look elsewhere haven should be at the bottom of your list!

We have had great experiences working with Katherine and Mike at Mountain Shadows while living here! They are very attentive and helpful to any need that arises, plus very pleasant to be around!

Heidi Scanlan took over our community account just a few months ago and what a difference she has made. I would have said Haven was adequate as a community management company but with her at the helm I feel that our community is making strides to meet the needs of our community.

Katherine Kane, property manager at Mountain Shadows Condos, is fantastic! I've had the opportunity to deal with lots of people in this kind of position and I've not come across anyone as professional, communicative/responsive and caring as Katherine.

I am so grateful to be a part of a community where Katharine Kane serves as an On-Site Manager. She is very efficient and concerned about our community. On a personal note, I feel she is also very approachable and willing to help me with whatever I may ask of her. She is a real asset to Haven Community Management.

Abigail Snyder at Haven has been phenomenal to work with! We've been working together at the Saddlebrooke community. Her communication, attitude, and who she is overall as a person makes everything enjoyable. I highly suggest working with her!

Saddlebrooke and Abigail have been an absolute blast to work with. Her passion for her job and people is out of this world.

Abigail with Saddlebrooke is an absolute pleasure to work with. Her professionalism and care with her tenants as well as working with vendors is unbeatable!

Thank GOODNESS for Haven Community Mgt and our local administrator, Heidi! My neighbors & I have recently learned how much manipulation & wrongdoing has been carried-out by some of the “good old boys” who have been on our HOA board for years. These ‘bad actor’ part time owners have a different agenda from those like myself, who live in the neighborhood full time. BECAUSE Heidi and Haven ARE professionals and KNOW HOA Law + best management practices for HOA governance, my neighbors and I are confident will we get FULL TRANSPARENCY on our HOA FINANCIALS that have been HIDDEN from our members fo…