hello management Reviews

Adrienne is a wonderful manager. She listens to concerns, responds promptly, and gets the job done. Love her!

Since the new management took over, things have improved. Kristy S, the manager has been very helpful, as have staff I have interacted with, especially the Maintenance person.

Katie Scalese is my resident manager and she's the one of the best!

They had my application approved and leased to me within a day. Thanks Tess for being so friendly and making my move in so easy!!

Michael Kish came to the dishwasher rescue. Responded to the request within 24 hours and spent a good amount of time troubleshooting our dishwasher. Found a solution quick and explained all of the methods to get our dishwasher up and running. Quickest response from maintanence in the year and a half I lived here.

I was treated with great respect and the host new his job I would invite anyone to take a tour.

Michael Kish from maintenance was very helpful and kind. He came by to repair our front door seal and noticed that other things needed to be repaired. Best service ever!

Michael Kish was very efficient with my drain unclogged

Michael kish our property maintenance guy was quick, very communicative, easy to explain when it comes to the work order. I’m a resident on Vrain property and he got rid of trip safety hazard and got rid of the rid of the black widows down the steps to the laundry room.

Hello Management, is the worst property management I've ever dealt with! Every single month they add new charges to my monthly bill without any sort of exclamation, justification, Or reason. Over the last 60 days that they have taken over this apartment, they have done no maintenance outside, the parking lot looks like a landfill with trash everywhere. And worst of all, they absolutely refuse to communicate. They are happy to increase the rent for no reason and are very happy to ignore your phone calls and messages. I'm extremely disgusted that I had just re-signed my lease with Atlas real…

Their Maintenance guy Michael Kish was prompt and got my key situation solved quickly.

Just got my work order done as requested.... He was great and always kept ypdates

My experience with Hello Management has been a very positive one. I am in my 2nd apartment under their management. They are always handling maintenance request in a timely and helpful way when i need them. The staff is very helpful and curteous when i call or need help with anything. I am very satisfied with living in their apartment rentals.

The maintenance seems to have no concept of being punctual or communicating if for some reason or another they can't make it. we agree on a time for him to come, I took off from work on my lunch break so I could meet him at home and see it done, he never showed. didn't call, didn't text. nothing.

Excelente trabajo el de michael kish, fue genial

Michael Kish was absolutely amazing very responsive and knowledgeable and goes over and Beyond. If I could give more than five stars I absolutely would

Michael kish is a phenomenal maintenance man he came through at the last minute when everybody else came and thought the problems were fixed and he showed up no problem took care of some extra stuff really went out of his way thank you hello management for Michael he's an excellent maintenance man

Had a maintenance request in for a simple light fixture repair and Michael Kish with the maintenance team came to help. He called to confirm that he understood what the issue was and then kept me updated with the whole process.

Michael Kish did a wonderful job..came, figured out what he needed..and returned exactly when he said he would. Toilet is working properly for the first time since I moved in.

Thank you Michael Kish, you differently did an amazing job and made me feel so comfortable in my home. I appreciate the work you did!

I rented an apartment during my complexes change of management companies. What seemed a bit rocky at first, has proven to be a company who makes me and other tenants a priority. Adrian worked several hours beyond the workday to make certain we got an apt with no stairs to enter in the time frame we needed. Our property manager Samuel is actively working with me for some modifications to best accommodate my disabilities. Today, Michael Kish installed our new air conditioner. He stayed late on a Friday to make certain all was in place and working. What makes a great experience with a company isn…

Maintenance crew is great!! They are very fast, showing up to fix your issue same day or next day! Micheal Kish has been of great service to our home, helping with any maintenance issue we have had!

Giving Michael Kish (from maintenance) a well deserved 5 stars for his help today! He was very kind & informative over the phone, flexible when it came to timing, and was a warm presence while in my apartment completing the repairs. He was friendly and efficient and made me feel heard. Thank you Michael for your help today! 😎

This is for Michael Kish, a real super maintenance man! Got my issue fixed and had great communication throughout the process!

Great experience here with the nice neighbors and the nice maintenance man Michael Kish. Very friendly he has an extreme work ethic.

Michael Kish has been hugely helpful as our apartment navigates a protracted maintenance issue. His communication and repairs have been excellent.

Recently was moving in and in a rush William Carcamo and hello rentals made the process fast and simple and recieved my keys within 24 hours after my deposit

Michael Kish, the maintenance guy, was so helpful and friendly! Thanks for being patient with me and I appreciate all the help!

Well let’s see…….Today is June 16th and not only has the water been off all day, my AC unit doesn’t work. Been ignored about the AC issue for what reason idk y! So yeah I’m pretty upset but what can I do about it? Make a freaking google review??? Everyday I wish I had never moved to Pueblo!!!!

Hello Management hasn't paid their water bill and now all their tenants on Blackburn lane in Pueblo have NO water because of this. They are also ignoring all calls and messages. It's been 24 hours since the water has been shut off. Time to contact a lawyer, I guess.

Thank you Michael for such great work today. Fixed my door the leaky sink and the dryer issue. All I a good days of work.

Servando Salas was very helpful and was able to complete my request quickly and provide the information I needed.

Thank you , Michael Kish so much for the quick response to my leaky sink! Your friendly attitude and fast work made a stressful situation completely manageable

One of the maintenance guys, Michael Kish, was quick, polite, personable, and took care of my maintenance request in less than 24 hours. The job itself took him less than 10 minutes, and he seems like he really knows what he’s doing.

Michael Kish was such an amazing maintenance man. He was great at communicating, grabbing supplies, and figuring out the problem diligently. If I could, I would request him out specifically.

Michael Kish came by and helped look at my ac unit and helped get me new keys, I highly recommend and appreciate the quick response!

I just moved in and noticed that the garbage disposal and closet door needed repair. I sent text messages to the Hello Management line and Michael Kish contacted me to set up a time for repair. The work was done quickly and Micheal was very friendly. Very satisfied with the experience.

This is the worst place I have ever rented from and it's my fault I should of looked elsewhere when I was in the middle of signing my lease and they cancelled it and upped the price on the apartment I was in process of renting that was my first red flag, I moved to the apartment on Vrain street and have been here less than a month and all the issues I have had have been with maintenance requests they take forever to respond and get anything done I have to harass them just to do their job. Every place I have rented from would take care of the problem the next day after I put in the maintenance…

Wonderful apartments it is so clean, nice inside, and prices are perfect. The staff are so nice, especially Lincoln!

This company does not answer phone calls nor do they answer text messages. I don’t know how to get a hold of anybody. They stopped paying the trash bill For my community now we have no place to dump our trash

Online portal for rent doesnt function correctly. No one at the office. I received confirmation payment went through, yet management says it did not

If I could give HELL NO management zero stars I would. I'm not even sure where to begin. They took over our property last Oct so our landlords could retire. I knew we would not get the level of service my former landlords gave BUT boy was I in for a surprise with Hello. Their service was so bad we went through 4 different "report to people, AKA landlords" in 6 months. They don't help you when things go wrong. You literally must beg for help and constantly keep on top of any issue. They'll send an HVAC guy to repair a Washing Machine. BUT when you finally get a repair man, they won’t have acce…

Katie is super awsome and very helpful. This is my first apartment and she has been very understanding!

Katie rock she get stuff done quick and fast so do are maintenance team if there is any problems

The property they have inherited is not quite up to par , but the management itself and the new maintenance man are very nice and helpful. Katie S and the crew at Substone apartments are doing the best job they can with what they have. Hope they stick around.

Living in apartments you will always run into some problems. What makes a difference is how the property manager handles those problems. Katie has been awesome and highly approachable when it comes to our issues. Shes friendly, communicates well, and very professional. Not all things will ever be perfect but you feel like someone is trying to make a difference.

The apartments that I was shown were very nice very clean, very nice ,very cordial and very knowledgeable guide was great. She was super attentive knew every question I asked and even was willing to go the extra mile to show me a few more apartments I really appreciate her help. She was wonderful and so were the apartments!

I experienced great customer service and immediate response from Vianca Manaiang, Senior Resident Manager of HELLO properties at Flats at Fountain in requesting a rent rebate during a lenghty period of NO hot water at our complex. Vianca was quick at solving my request in receiving help getting a rent rebate. Thank you Vianca!

I love my unit, been here a year and so so happy! Vianca is a fantastic property manager and always attentive 😀

The place is very beautiful, but people who take out their dogs to do their needs should pick up the dirt from their animals, this will make the place look more pleasant, clean and tidy.

Blake was awesome, super nice and fixed everything I needed super fast. He even noticed another maintenance req that would be helpful for me to make!

Very accommodating to my limited availability, very much appreciated. Very knowledgeable about areas locally, and the particular apartment homes that I looked at presented very well management was very pleased.

I had the pleasure of working with Austin and he helped me get into my home. Claudia and Adrian made the process smooth and easy. Thank you all 🙏

This agency was very responsive in helping me look for an apartment. The agent was on location at a timely manner and was a sweet person. Overall, a decent experience.

Que bueno saber que contamos con el respaldo de nuestro manejador David ortiz , desde que llego ala direcion de los departamentos donde vivimos es mas fácil hacer cualquier gestión, me siento agradecido con su servicio y agradecido por el compromiso que asumió con nosotros los usuarios y tambien por tambien aportar al servicio del habla ispana muchas gracias por tu servicio , calidad 10 de 10

April R. has been so helpful to me! She was able to handle all of my questions and update my account within an extremely short time frame. She was kind and cheerful, also had a wonderful “can do” attitude. A pleasure to work with. Thank you for helping me today April!

We’ve lived here for six months and it’s been nothing but a mess. We were actually approved for a different apartment complex for a two bedroom that didn’t exist.. We had to pivot to a different property.. Move-in day we did not receive our keys. We had to go through hoops trying to contact the management company to try and get our keys so we could move in. Once we were moved in, we realize that nothing in the kitchen worked, the fridge, the sink, the stove.. we lost about 400$ worth of food. Right now, we’re experiencing extreme leakage and flooding in our kitchen. They came today to “fix” it…

Management is not very helpful. Accounting is very irresponsible they misplaced my money order for rent twice in one year. very hard to get a hold of and a return phone call back they make it even complicated to pay your rent

Unprofessional and irresponsible Management very hard to get a hold of and very non-attentive

Living at sunstone living complex and everything has worked out great, manager Katie Scalese has been helpful... Peaceful environment

I moved in on a Saturday! Keys and other notes were left available to me! I love the place and Katie and David are super friendly and helpful

Ryan was very professional and informative, helped with all the questions I had! Highly recommend to work with.

Katie has been a great manager she is always here when we need something. She's very easy to talk to and to deal with and she always listens to you. I think it's great that she brings Lincoln with her and he's the apartment complex mascot cuz he's always friendly and always comes up to me and he's the only big dog that I have no problem bringing my little dog around. I highly recommend that you keep her here for a long time

I’ve had the opportunity to work closely with Ryan, a property manager for Hello, for the past 4 months, and it’s been a consistently positive experience. He is highly responsive and proactive when it comes to addressing issues brought to his attention. He is also VERY receptive to feedback and concerns, always taking the time to listen and respond in a way that truly supports his residents. It’s clear that Ryan genuinely prioritizes the well-being of the people in his communities. Managers who are this responsive and genuinely care about their residents are not easy to come by. Anyone would b…

I really liked the lights outside apparent b but i was wonder if we would ever get community cameras we could all assess so we could all look over our cars

I know my household and I have only lived here for a few months, but I can honestly say the experience we’ve had with management has been the best we’ve ever had anywhere. From day one, we felt welcomed and supported, and that has made such a difference in making this place feel like home. The maintenance team deserves a huge thank you as well. They are always quick to respond, respectful, and efficient. It’s clear they truly care about the residents and take pride in what they do. Knowing that any issue will be handled in a timely manner gives us a lot of peace of mind. I especially want to…

Katie has been doing a great job here I hope she stays with us very happy with her work

I think this apartment is a great place to live. I can tell the new management cares about the apartment. The maintenance guy here is really nice and he truly does help with every issue. One day he came to fix a plumbing issue and ended up fixing other things for me that day. When we had the issue the next day he was so kind and made sure it got fixed. My only complaint is I wish they had maintenance for the weekend.

Since Katie has taken over as manager there has been a dramatic change in the complex for the better. She has been very attentive to residents concerns, has been prompt in addressing and fixing issues, and has a great attitude!!

I love having Katie as the property manager she's been an absolute delight to have around, she's super friendly and absolutely caring and understanding, she is even friendly with our furry residents as well (she came put to meet my cat Dominic and even played with him) I have never lived at such a well managed and friendly place

Everyone was on time and very friendly. Answered all my questions and very nice person ! Thank u

Had to change my review. We put an application for a certain apartment we were approved but didn't hear anything about being approved till I asked. So during that time they rented the apartment we applied for! No other places they had were what we were looking for. So we lost out on $150 in 3 application fees! The only reason im giving 2 stars is because Steven was very respectful and took time to show us 2 properties.

It's been a positive experience, and I am looking forward to that continuing to be the case as we become tenants. Adrienne has been wonderful, and very helpful and supportive.

I have so many good things to say about Jacquelyn, I just don't know where to begin. She truly was like an Angel sent from Heaven to me. From the beginning to the end of the process she was with me every step of the way in the most helpful way possible... She is extremely knowledgeable and I would highly recommend any and everyone to do business with her...

This place was a great condition and manager was very pleasant

Beware of bait and switch rental prices- do not sign a lease unless the final monthly price is listed and matches the amount on your application. The way prices are structured on the listing vs on the lease is different and the final monthly price is not listed on the lease. I was offered a concession and assumed that the two weeks free would amount to the same rental price as advertised. Do not make the mistake I did and trust they are not changing prices without making it clear. There has been a refusal to discuss the issue at all and the charges will amount to an additional full month's ren…

I must say My experience so far with Hello Management has been a breeze and the manager Ryan open. My property is very attentive and helpful. Seems to really try. Keep his tenants happy

Going on week 3 with no heat... during winter. The absolute worst company to get ahold of and will often have an attitude towards you for somthing going wrong with their property. They obviously have zero respect for anybody that rents from them. Very shady company that blatantly puts their profit in front of the wellbeing of their tenants.

I live i a Hello Community and since they took over fro. the Company that Id signed my lease with they have been so helpful and prompt.Maitinence is on top of there job as well.

This apartment is so amazing and peaceful neighborhood which is so perfect place for to live and I really love how my new home apartment is. I would recommend to live this amazing apartment

I would like to thank Samuel the apartment manager for reaching out with my concerns with the parking issues that we are dealing with in the apartment complex that we are currently living in. He listened and reassured me that they would try to fix the issues and that gave us some sense of relief. I appreciate his time and being a listening ear. Overall Hello management is great, especially with any maintenance issues they always came when we had any issues inside the apartment. Samuel was really nice and understanding and we really appreciate this!!!

VIANCA THANK YOU FOR GETTING BACK TO ME AND ANSWERING ALL MY QUESTIONS I REALLY APPRECIATE IT HOPE YOU HAVE A LOVELY DAY SORRY IT TOOK SO LONG FOR ME TO SEND A YHANK YOU MESSAGE

Buenos dias y salutations. My Son is a resident and a situation occured recently that I got involved in. Your employee Vianca handled the incident in a timely and professional manner. It was serious enough that over $500 of items were involved. Vianca came to the rescue so thank you and an immediate promotion is recommended. God bless.

Muy atentos graciss

Hello Management is a professional, dedicated company. They were fair, understanding and really work hard to make sure everyone gets the help they need to get you into a new home. If there are any obstacles, they work hard to stay dedicated to helping you out, making sure things stay smooth going. They truly have made changes to their apartments and offer a great move in special to anyone looking for a new place. I love their dedication and professionalism Thank you Hello Management.

DO NOT RENT FROM THEM. The shared laundry has been down at my unit for OVER two months. Now the laundry/storage space has been flooding due to pipes being backed up and not getting a technician out. There’s feces all over the floor. This is a biohazard and has been backed up for over 48 hours. My apartment now reeks of feces. Maintenance requests have been submitted. I’ve talked to the “property manager” a handful of times and still not fixed. My rent was raised during this time as well since I am currently month to month. So not only have none of the issues have been fixed, I’m paying more f…

Amazing host , highly recommended

I have lived here for so long. My name is Mary figarelli I live at 3650 South Lincoln Street Number 5. For the first time I feel like someone who is meant to have the job she has has done so much in such a small time. Jacqueline Sanchez is amazing she gets a 10 and quick response, she's really out to help all the tenants and clean up our property. She's very fair among the tenants for issues that may come up. She addresses other situations in a timely manner and a professional way about her has made me happy to be a tenant at this property. Thank you so much Jacqueline Sanchez. Thank you so mu…

Great place to start over. Katie makes Sunstone Apartments feel like home! I’ve had a great experience living at Sunstone Apartments. Katie and team have been fantastic — always responsive, helpful, and truly caring with any needs or questions. The property is well-kept and Hello Management does a solid job. Katie really stands out and goes the extra mile. Highly recommend! Thank you, Katie! ❤️

If I could give zero stars I would. Middle of winter my hot water and heat goes out and they can’t get out here to fix it. Everytime I call the people that pick up speak the most broken English and I can barely ever understand them. I have had uncountable problems with the property I live at. ABSOLUTELY DO NOT RENT WITH THESE PEOPLE. They do not care about their property dog poop is everywhere in the front yard, trash everywhere l. Save yourself a lot of headaches and go somewhere else. Update: They “fixed” the hot water although I’m still not having hot water in my shower and sink produces w…

I enjoy living here and I love my apartment. Maintenance has been very helpful working with my heat issues.

Willie Perez was very helpful with all issues I had, and everything was solved as soon as I talked with him.

My name is William Sanchez and I live at 1400 W Mississippi Ave Apt 203 Denver CO 80223. When I first moved in the property had its issues. There was loud people and trash everywhere and when ever I tried to get ahold of the building manager he never answered a phone call or a email the whole time. Not once. Things have changed since Ryan became our building manager. As soon as he took over our building is now cleaner than ever before and he has constantly let everyone know that breaking the building rules won't be tolerated. I'm sure he is tired of me because I have emailed and called him sev…

Camillo and Patrick at Hello Management have been a night and day difference since taking over 10 S. Sherman from the previous slum-lords at Four Star Reality. They personally delivered space heaters when the boilers have gone out and have addressed the countless deficiencies the property was in. After living in the building four years, I had planned on not renewing but thanks to Camillo I'll be aiming for a fifth.

Clean and affordable. We love our apartment manager, Mario Cortez especially. He is very attentive and quick to respond to us. We really lucked out!

Ever since hello management came it’s been nothing but good. Thank you, Jacqueline for everything that you do for me appreciate it. You’re greatly amazing and I look forward to working with you further more.

I had a great experience with Blake from Hello Management. He came to fix my toilet and was extremely attentive, professional, and kind. The service was done very quickly, and he provided all the necessary support, explaining everything clearly. I really appreciate his efficiency and help.

Mario was an extremely helpful person. I was not the easiest person to work with. Yet somehow he was able to maintain his composure even when I was not able to. I would like to give a really big thank you to him, and his team. As well as an apology for any inconveniences I brought to him, and his team. I really appreciate you guys for helping me.

Blake did a great job. With my garbage disposal and underneath my sink, I'll give him 10 out of 10. He was on time and finished with a great time

We thank Willie for his continued assistance!

Vianca is so helpful and professional! Amazing!!

I was pleasantly surprised at the very fast response and services I got from property management. I reported my stove on a Tuesday and got a new one on Thursday. I have lived here for 12yrs and have never gotten such great response as quickly as I did. Camille was very professional and very responsive. Best property management we have had ever. Thank you!!’n

I was originally going to take the apartment on 16th street, but this one is nicer. It’s quiet, and small, but it’s only me, so it fits into my lifestyle. I appreciate all the help in finding an apartment.

I submitted a request for maintenance and Al Martinez responded so quickly. What a nice person! He was right on time and a pleasure to work with and have in my home. The work he did was extremely professional and he left the work areas clean, finished and ready to go. I am so thrilled! Thank you, Hello Management, for having people like Al on your team!

They just started managing my building and so far they have been proactive with maintenance issues and Camille has been very helpful and kind !

THIS FIVE STAR RATING IS FOR BLAKE AND ONLY BLAKE. A maintenance guy named Blake came to my apartment to fix the outlets that were not working because of the other maintenance guy that came last week to fix my heat and didn’t fix it. There were three guys in total that came to my apartment to try to fix my heat, they all failed. The second guy had an electrical spark/explosion go off in his face (he’s fine). That caused the outlets to go off and he tried to fix one of them, but he couldn’t and he just left it hanging out of the wall. Blake fixed the outlets. I still don’t have heat. I inform…

My experience with Hello management has been all positive. Jacqueline was very professional and kind. She went above and beyond. She helped me through the move in process with ease. I'm so thankful. I love my new place!

Excellent communication and properties are well maintained. Its a privilege to partner with this excellent Colorado property management company

!!!!!NEVER RENT FROM THEM. ITS NOT WORTH IT. THEY ARE THE WORST!!! Hello management is the worst joke of a company I’ve ever had to deal with. While living in their house I had several issues that were not dealt with in a timely and professional manor. We didn’t have proper functioning hot water for over a month and a half. And were left without AC for a week during a heat wave, while they barely made an effort to fix it. Now that I have finally moved out of their house, they still seem to be the worst and most irresponsible housing company imaginable. I got package delivered to my old addres…

Those that we have worked with from property management, leasing, showings and maintenance have been great to work with. The property we rented had different issues that arose from neighbor issues, pests and electricity not working but they always got taken care of quickly and if not we even got credits for next months rent. Wish we could have found another unit that would have lined up continue having them as property managers. While the area we lived wasn't the best we felt the property managers tried their best to address issues that arose. Being a Denver transplant we felt lucky to have la…

I have had THE WORST experience renting with this company, they are very unreliable, hard to contact, and keep adding charges from their doing. I would NEVER recommend this company to anyone. I have a hole in my ceiling that has been unnoticed for weeks by them while having multiple maintenance request out for it as well as many other things not fixed when I moved out of state here.

I’ve lived here for around 8 months and Management (Hello Management) and Maintenance (April) has been attentive, professional and expedient. The view here is also nice off the good sized deck…and the kitchen has all amenities. Sure, it’s a little older, but well taken care of. 5 stars at this time! I forgot to write that I do need to purchase my own air conditioning unit before summer… other than that I love this place.

Do not recommend if you don't do what they want they will sell an apartment out from under you as they did me and my caregiver I'm a disabled American that's a dirty trick don't recommend don't come within 150 yd

Thanks to Blake for stopping by this morning to help me fix my air. He did an awesome job with that, he was nice at all times. He did a wonderful job, recommended 100%!

Very bad management company that has zero communication. When they do finally communicate, they never follow through with anything you discussed. I was supposed to rent washer/dryer units but they weren't delivered before I moved in. I was supposed to get credit as part of the move-in concessions but they never applied the credit correctly and now I am getting charged late fees even though I am doing exactly what they told me to do. Impossible to get a hold of. They switched the resident manager in charge of our townhomes 3 times in 2 months, so no one knows what's going on. Gave 1 hour notice…

Super responsive when it comes to emergency requests and very good at prioritizing maintenance and making sure it gets handled!

I had Daniel Gupta as my maintenance he was friendly and great communication and service thank

Has left us a month now without repairs for a plumbing issue that is beginning to rot and smell. They won’t answer us anytime we reach out. Terrible company. (Edit: If anyone is wondering they never fixed our problem. They replaced it with someone else’s BROKEN second hand machine that was full of rotting material.) This is the most incompetent worthless company I have ever had the misfortune to be trapped living under. Since they took over our property it has truly gone to hell. They have never once completed a maintenance request correctly or on time. This company should not be allowed to ex…

Steve showed up and took care of my problem

They're beyond worth the patience and understanding. I would like to personally say a sincere thank you and shout out to Daniel (Maintenance Coordinator), Corey, & Eddie/Edwin (Maintenance Man) of Hello Management for taking care of any & all issues I found after moving in. The communication, care, coordination, understanding and friendliness made all the difference during difficult times. They took care of me & my little family and I am more than appreciative of their time, work, effort, and care for us not only as tenants but as humans too.

Maybe I had scheduled a showing by accident but the people working to advertise the properties here are extremely rude and unprofessional. Was told that these apartments are so ugly and worse by the day but she still offered a tour? How weird. I💀 After declining the third time, she said, "Why even book appointments then?" Give a warm Thank you to Ms. Elly Beth Sommers for me avoiding any properties you guys manage!

Stephen was very friendly and did a great job helping fix my issue at my apartment. He made everything easy to understand and was extremely helpful

It’s hard to find good service nowadays but hello management exceeded my expectations. I spoke with Blake and Stephen and they were both so friendly and personable. I’ve worked with Corey before and he truly represents what it means to be a manager! Great company and I highly recommend

Corey, was very helpful and he knew what he was doing when it came to his job. He was very nice and listen to all my needs. This company is amazing.

Stephen Blake and Chris were so helpful, all of our interactions were brief but they got the job done and I can’t ask for anything more, very kind people as well

Le doy 5 estrellas a Daniel Goitia x que me parece muy buena persona muy amable y atento, cuando he ocupado de su ayuda..... Personas como El merecen seguir trabajando en Hello management !!!

Hello management just took over as the PM company for my apartment complex. I've lived in this apartment since June of 22, and have seen multiple changes in ownership. Building is older, so we do see a LOT of maintenance issues. Some companies were helpful, others weren't, but Vianca with hello management has gotten more done for my roommate and I than our previous pm company was able to do in MONTHS. Because of Vianca, we are now able to use our shower for the first time in months! Very professional, and she gets stuff done quick!! If there's a raise/promotion to be given, she deserves it!

Their communication is horrible and you could never get a hold of somebody... Plus there is always extra charges showing up on your account... If I could give it a no star I would... Been 3 days still no contact back from them... And all they say about the additional charges that are not supposed to be there is that they are working on taking them off. Horrible service and this is the second time this has happened.

Spacious and very affordable for the amazing amount of space these units have. Great property, love the indoor swimming pool and the wonderful garden area. Super close Parks, trails, and shopping to enjoy in the surrounding neighborhood. Conveniently close to I-25. The Staff and maintenance are super friendly and very helpful.

The techs that came out where Elmer and Demario , they both were very kind and respectful. They’re a big help. I really Appreciate it them and the work they did. Demario still has to finish some things, I will be willing to work with him and his hours . Vianca also helped with this matter as well 5 ⭐️⭐️⭐️⭐️⭐️

Chelsea and ava worked overtime to move me in ASAP and promptly addressed my maintenence concerns. The place is very nice and quite affordable.

Alvaro Canelas has been the light in the dark regarding our maintenance hassles. We didn’t have any hope we were going to get hot water after trying to contact people for like 5 days, but he has been really thorough and on top of trying to get everything figured out for it. We appreciate you!

Won't repair anything and won't give you any information to get in touch with there management team. Been waiting almost a month for a new air-conditioning unit. Not to mention a tree that dropped a 2000 lb limb on my truck that they still have yet to take care of.

If i could give NO STARS I WOULD! I'VE HAD A LEAK IN MY BATHROOM, COMING FROM THE APARTMENT UPSTAIRS FOR 2 MONTHS. MY MAINTENANCE REQUEST HAVE BEEN DENIED. DO NOT RENT WITH THESE PEOPLE THEY TAKE YOUR $ BUT DO NOTHING IF THINGS GO SOUTH. I'M CALLING THE HEALTH DEPARTMENT,THE BUILDING INSPECTOR! Y'ALL STINK!

The ac does not work and nobody will fix it. During the winter freeze the heat was broken and they would not fix it for a week they offered you a small space heater. The hot water heater has been out for over a week and nobody will come fix it. The building constantly smell like weed and it’s clearly against the lease but they don’t care.

This company is so neglectful of tenants. We were without a dumpster for over 17 days, had water turned off with no notice going onto 2 days now, have maintenance issues that they just ignore. Even the city reached out and still nothing. Issue after issue with this company and when reaching out to them (if you can actually get ahold of anyone without having them hang up on you) they just say they’ll send it to whoever and then nothing ever gets resolved. They don’t follow Colorado housing laws and consistently breaks them. Worst company ever!!

Hola Nada mas para agradecer al equipo de HELLO MANAGEMENT en especial a Angel Behar y Tess Mc Philomy que me han escuchado y servido en las nececidades que he nececitado en mi vivienda MUCHISIMAS GRACIAS

They use a call center for everything: "resident management", and maintenance, including emergency maintenance which they aren't able to properly handle from a call center. The local employees are nice however they seem to have no atonomy and they all have to call the call center for everything too, even to schedule a vendor. So the entire process is difficult and takes twice as long as it should. I wouldnt recommend renting with them because of this. It took them 4 days to send a plumber for an emergency; my kitchens plumbing flooded my apartment twice between a Thursday and a Monday. I calle…

Muy buena atención por parte de Diego y solución rápida en el trabajo gracias Diego por tu tiempo y atención

The apartment is great cause honestly it’s a roof over your head and you make the best out of it. Vianca has been one of the best communicators whenever you need to make adjustments with your account, making everything stress free in order to make sure you thrive

Vianca Manalong ,the Management for Flats at Fountain, is very knowledgeable about my concerns. She addressed any issues that a raise here at the flats. Very polite and friendly with me! And I appreciate that,

1/19/27 Another issue with the heat. Heater guys came in 40 minutes and problem was fixed. Huge improvement in service. Giving Hello Management and Mario Cortez and Freddie Pastorhide 10 stars on this one. Communication greatly improved! 1/9/26 New issue with heat. This time our new manager, Mario Cortez, did a great job of getting heating guys to keep returning until the problem was resolved. Also kept communicating (which Hello Management is not generally known for.) Mario deserves 5 stars. (Previous review for another incident - Toilet backed up into shower because of the roots i…

These people are awful. I had a lease under them for about one year, and for the better part of that year, I fought with them for habitability. They refused to respond to any of my maintenance request, they refused to respond to the city when I had to report them because their apartments are inhabitable. I had no hot water, no electricity, no heat, and black mold growing throughout my whole house. They refused to do anything. This management company is the definition of a slum lord, they don’t care about you, your health, your apartment, they only care about making money. Please stay far away…

Vianca was very helpful

Vianca Manalang was very helpful to me.

I resided at their Clarkson property for several years and they were the leasing company in charge when I left. My security deposit was docked $400 and they did not provide me receipts for the work done to clean and paint the apartment I spent hours cleaning. Non transparent business practices, non responsive and marked service orders completed when they were not completed. Also they charge a processing fee for paying rent on top of the $10 a month service charge they apply to their tenants. So you are nickel and dimed by them for sub par service I would leave even more honest reviews but I…

Vianca Manalang has been very helpful and communicative with me throughout the time I’ve been a tenant in the community. Whenever I’ve had a billing problem she’s been there, great communication with her.

Don't waste your time trying to tour any of their properties - They won't show up. Scheduled and confirmed a tour with them today, took time out of my work schedule, drove across town only to have nobody show up. Tried to get a hold of anyone just to see they removed the property listing and never had the common courtesy to notify. Scummy company.

Just want to say that Vianca was very helpful and understanding my issues, much appreciated for your help

Tess is the property manager for the building where I live. I have never had a more responsible, proactive and empathetic property manager in all my years of renting. She is the ultimate asset to Help Management and in my eyes the savior for Hello Management. Simply the best … I am a new tenant at one of their properties and I must say their maintenance staff, specifically, Steve on one occasion and Ryan on another occasion, have responded very timely and resolved the apartment issues very timely. I have lived at another non Hello Management property in Thornton and that maintenance staff sev…