Kairoi Residential Reviews

Just bought the complex I live in for a year to jack up the rates and then sold to one of the worst property management companies I've ever seen. This company is terrible

The management is terrible. I live at Verla Table Mesa and I absolutely hate it. I would never recommend living at any of these properties to anyone. I can’t wait move out and wish I could move out right now.

Awful Experience working with Kairoi, had multiple packages stolen that they did nothing about/ were too cheap to buy security cameras for their buildings in areas that need coverage. Management was a disaster to work with, turns of turnover. Wouldn't recommend anyone to rent from them, poor move in and out process. I was promised a specific unit, when I arrived that was completely switched and they proceeded to give me a unit that was near the most trafficed areas and right next to a generator. Don't use these people plenty of other great options out there.

After dealing with an issue with the air in our unit, I want to give credit where it’s due. Katie Hudson with Kairoi stepped in and did a great job handling the situation. She remained extremely professional throughout the process, communicated clearly, and worked with us to find a reasonable solution. I really appreciate the level of professionalism and responsiveness she showed. Thank you for the communication and for helping us reach a fair agreement.

Karoi manages ZIA Apartments in Sunnyside. My experience with this apartment building has been consistently disappointing from start to finish. Communication and accuracy became ongoing issues. My lease details and payment records were repeatedly incorrect and required constant follow-up on my end to resolve. The most serious issue, however, has been the handling of my security deposit. It has now been over 70 days since my move-out, and I have yet to receive any portion of my deposit. I am being charged excessive cleaning fees despite leaving the apartment in spotless condition. Management …

Superb management company, they do amazing residential work, maintenance and clean ups. Specifically Natonga with the maintenance group is very efficient, professional, and courteous. Such a good care for the people and the properties

Kairoi is a great residential management company. Very skilled, professional, and knowledgeable people working there. Natonga Bozeman in maintenance is super good, attentive and helpful. Amazing. Highly recommend them

I have NEVER met a more incompetent, rude group of people in my life! They cannot DO anything right, they cannot do anything on time, and on top of that they are NASTY people to deal with. Horrible experiences with their employees and TRASH company. They deserve zero stars.

for over a year they refused to do anything about a bed bug infestation, when they finally treated the apartments they tried to charge tenants extra for bed bug mitigation

My girlfriend lives here and her CR car poking into the homeless were taken over. They cut the fence. They broke into the mail package room and took everything. They stole gym equipment and the company has not done anything about it. This is a joke of a company and should go bankrupt

I will never rent a Karoi property again. If they ever take over management of a property in which I reside, I will demand to be let out of my lease. Similarly noted in another review, they tack on charges upon move out that are not in the lease nor agreed to in any form by the residents. These charges were not disclosed upon signing the actual lease. On top of that, the management of the building constantly ignores emails and complaints from tenants. This is an unethical company who only cares about their bottom line and doesn't care about screwing over their tenants.

I lived at an apartment complex managed by Kairoi Residential at the time. I can say that while the complex was managed by Kairoi, there were many great improvements, especially with the Maintenance Manager Daniel. I also want to mention that Kairoi's Floating Assistant Community Director Angelina has exceptional customer service. It's not often you across people who actually care about top tier communication and customer satisfaction. I am saying this as someone who has no finished completed a lease and received my refund check. Thank you, Kairoi!

Loving living at ZIA! Kairoi is a wonderful company that truly lives up to Luxury Living!! Lots of great events, amazing amenities, perfect building and grounds maintenance, and very attentive staff!