Lark + Co Reviews

Caitlyn and Nikki manage my portfolio of properties. Caitlyn has an amazing attention to detail and Nikki is great at leasing and resident interactions. Nikki is very personable. Under the first year of management Nikki and the team provided an 81% retention rate and a 100% prelease rate for my portfolio.

As a property owner, I can’t speak highly enough of my experience with Kristin Johnson at Lark & CO! Kristin’s professionalism, expertise, and genuine care for her clients made managing my property an absolute breeze. She took the time to understand my goals and provided tailored guidance that maximized the value of my investment. Her attention to detail and proactive communication kept me informed every step of the way, making the process stress-free and efficient. Kristin’s dedication and warm approach truly set her apart in the industry. I wholeheartedly recommend her to any property owner …

I'm a current investor with Lark + Co and my experience has been fantastic! Kristin and her team are communicative and timely. As our current project is winding down, we're already looking for future opportunities.

I worked with Lark + Co for 4 years. Almost all of it to rent out my property and in the time there may have only been two months my place wasn't rented out. Tenets were well vetted, I'm all the time no major issues occurred, the only instance wasn't even tenet related, it was water leaking during a storm was handled immediately. I sold my place and they were my Realtor group as well. I live out of state from my former property and while I stressed out every day, on our scheduled check-ins they had made all kinds of progress toward selling each time. The buyer had a really tight closing date …

Lark & Co (Kristen) was referred to me by a business associate. I needed a renter for one of my properties. I like to out source that part of rental business. Kristen and her team did a fabulous job finding a renter with great credit, positive rental and employment history and a 2 year lease on top of all that. So nice to have found someone to turn to when I need to fill a vacancy. I highly recommend her service. She is a great communicator and she looks out for your best interest. Will be calling her again I know for sure!

We have worked with Caitlyn for for about twelve years, selling and purchasing our own homes (twice), and also selling three rental properties. She is professional, courteous, and accommodating. Our most recent home search took quite some time because of the specific type of property and the part of the metro area we wished to move to, but she was patient and helped us find what seems to have been the only property that ticked all the boxes. Thank-you again to the only agent we'll work with on the front range for another successful negotiation and closing.

Working with LC at Lark + Co has been amazing. She helped transition our condo in Boulder away from a terrible property management company and got it rented for us as quickly as possible during a tough time of year. LC is responsive to all of our questions and reassures me with her knowledge of the area. I'll post an updated review once they've been managing for us for a while, but getting a renter went really well and I am excited for our relationship going forward.

I cannot say enough good things about LC! She helped us rent our home in the Highlands. She knows how to get things done. She made every step of the process easy! I would absolutely recommend working with her.

Very disappointing and unprofessional experience. My family and I toured the property twice, paid the application fee as instructed, and moved forward in good faith through the lease/contract process. When we reached the signature stage, they abruptly changed direction on the property and withdrew the deal. They also stated they would not refund the application fee. To make matters worse, they later claimed there was never a contract, which does not align with the written communications we received during the process. This caused my family significant inconvenience, unnecessary expense, and st…

This has been the WORST Airbnb experience I have ever had. I should have realized this is just another negligent management company that puts profits over good business practices. 1. I booked my unit then received a response that this shouldn’t have been an “instant boom” - 4 minutes later they said they would have the cleaners come the following morning (the morning of my check in) 2. Arrived at the unit to find that though “free parking” was advertised- free parking is only for 2 hours at a time, or you can pay for a permit. 3. I unlocked the unit and was met with the smell of dog - as I was…

My name is jessie salgado live on 2035 Depew st edgewater co, I recommend this company if your looking for a good place to rent, the staff are so nice and professional, Nikki Picaso has been a blessing to me my family, been here over 7 months and they are on top of everything. Condos are very nice neighbors are very nice around here, Again I recommend this company.

Nice, and at first very communicative. I'm a renter in an owner owned building has a lot of issues. I wasn't told up front of these issues which was frustrating and kind of makes you feel like they were being sneaky. Also if there is an issue w/ the apt (clogged sink, door handles falling off) it takes anywhere from 1-3 weeks to get it fixed, with many reminder texts, etc. Additionally, I was told I was signed up for renters insurance through them, but then they asked for the insurance info to address a water leak that affected neighbors below, and acted like they didn't know they signed me u…

I did a tour with Niki it was amazing will definitely be back in touch

These people ghosted me after move out and stole my security deposit Edit: sorry but no, per state law you have 30 days to return it or notify me of deductions. You have not done this so you have forfeited your right to retain any funds from the deposit.

Maintenance request quickly resolved. Dry nice maintenance man, Lars.

*Extremely poor communication and questionable extra charges* After living in a property managed by this company for a year, I can confidently say this has been one of the worst experiences I’ve had with a property management company when it comes to communication and resolving basic issues. Communication is almost non-existent. Over the course of a year, I’ve called and left voicemails a fair amount of times for simple questions — and only once did I actually get to speak with someone. Email responses, if they come at all, can take over a week. And when we’ve asked for clarification, they o…

Everything went smooth moving in to my new apartment! When I needed something fixed they scheduled it fast and their maintenance company was a pleasure to work with.

On any request that I have had. They are in the issue immediately!

Having encountered various experiences with rental companies, where landlord involvement often appears limited, my experience with Lark & Co, specifically with my landlord Nikki, has been exceptional. Nikki's approach is commendable; she is understanding, proactive, and consistently addresses maintenance needs promptly. Her personable demeanor facilitates effective communication and collaboration. My experience with this company has been outstanding, and I anticipate remaining a tenant for the foreseeable future. I highly recommend Lark & Co, particularly highlighting Nikki's exemplary service…

Lark & Co has helped us make CO our home! Quick responses and help when we needed maintenance done. Nikki has been with us every step of the way. Thank you!! We are happy we had them!

The owner of our property switched management companies a few months into our lease and we could not be more grateful. Nikki has been incredible, responsive, and a pleasure to work with every step of the way! We only moved bc we needed more space for our growing family but we wish we didn’t have to. I’ve rented for 10 years in Denver and never have I a had such a great experience with property management. 10/10

I have to tell you, Lark & Co is a breath of fresh air. Especially Nikki, who, I like to think, actually cares about the relationship with the tenants. She has not only helped me with problems I’ve ha, but she follows through on what she says she is going to do. For instance, when my A/C went out, not only did she say she’d get it replaced, it was done within just a few days. This has been, by FAR, the best experience I’ve had with a property management company. Thank you, ALL, for your help and everything you do!

Lark + Co managed my townhome for the year I was in another state and I was extremely satisfied with their care of it. I moved back in without any issues or maintenance required. Caitlyn has been very responsive in answering any questions and making sure I understood what was going on. Their work and professionalism eased my mind so I could be focused while away from my home. So happy they took care of it and that it was ready for my return.

I had know problem when Need a repair it was done the the following day and it was repaired

Wow! So at my ripe old age of over 50 I have had to deal with a lot of leasing and landlord people and rentals. I have never been more impressed with the helpful, proactive and professional people at Lark & Co! I knew my situation and needs were unique and I was concerned that it would be very difficult to accommodate. However, Nikki was able to find the perfect fit for me! Then some unforeseen circumstances threatened to make it unavailable. Yet Kristen and Caitlyn went above and beyond to make it happen! Thank you ladies - you have definitely earned my business and appreciation!

Do not do business with these people!!!!!!!!! We tried to rent an apartment last summer from them but they refused to clean the unit after the previous tenants lived there. They told us a clean crew had been in there multiple times to clean. The place was still absolutely disgusting with dirt on the hardwood floors and cat hair everywhere. After two months of fighting they finally gave us our money back and we thought we were done. But a year later they restart the lease on the same property (without my knowledge) and tell me I have a late bill. FOR WHAT?????? They are extremely hard to reach …

Please use my experience... I separated the Military and was moving from IL to CO. The house pictures looked great, but I wanted a video tour since I could not do a walk through. During the video, they constantly mentioned work that would be done on the house before I moved in (in about 6-8 weeks). I signed the lease confident what I was being told was true... THE FRIDAY BEFORE I moved in (about 6-8 weeks after lease signing), they informed me the house still had a "little maintenance", but there was nothing to worry about and the house was just professionally cleaned. I was very upset they w…

We stayed at The Justin apartments in Denver for about 4 months, we loved it! Wonderful location, quiet neighborhood that felt very safe. 8 minute walk to food, drinks, cvs, Trader Joe’s, AMC, gas station, chase bank, and more! Pretty much everything you need. Parking was easy. Tends to get full past 9pm but regardless I was always able to get a spot either on the street or in the parking out back. The apartment itself was very clean, modern, and well stocked with necessities to get you started (garbage bags, toilet paper), plus all the kitchen tools we needed. All the appliances were spotless…

Very unprofessional-Terrible communication-No accountability- Rude and underskilled assistants-Dirty units in unsafe locations.

Some of the least responsive and rude agents we've dealt with. They shirk responsibility then try gaslighting you into thinking their poor practices are normal. They didn't even clean our unit, and instead of resolving the issue stated "that's what you get with a no-look lease".. We were moving from out of state. If you speak to caitlyn just ask for someone else. She won't be much to help.

Lark + Co was fired as the property manager for my complex yet still charged me for rent and will not give that overpayment back. They were fine as a property management company when all they needed to do was collect rent from me. As soon as there was a problem, they couldn't care less about me. Be very cautious with the good reviews on here, if you have any sort of problem with Lark + Co it will be hard to fix without getting attorneys involved. Responding to Owner Response: I have talked to the property owner and he does not have the rent in question. A typical business mechanism to revers…

Lark + Co bought my apartment building from a recent management company. Ever since they took over, we have a new property manager (Nikki) that has always responded to any question or inquiry I've had. She has gone out of her way to make sure maintenance requests we submitted were answered and completed in a timely manner. From someone who has only dealt with negligence and no responses from leasing companies in the past, Lark + Co has been a HUGE breath of fresh air so far.

Nikki Anderson was super sweet and worked with me the full way through the process. She answered my messages promptly and was super personable. Thank you Lark and Co and Nikki !

My mom and I are very grateful for all your accommodations. I was very pleased the quick response to take care of any issues we had. I would recommend Lark & Co to everyone .

Worked with Nikki on setting up tours and ultimately signing a lease for a Lark and Co property. I have to say this was the smoothest process I have ever experienced when renting. Nikki was highly attentive, knowledgable, and responsive throughout the entire process and was a joy to work with!

I stayed at one of Lark+Co’s properties and everything went seamlessly. The ladies here practiced great communication and were very kind. Will definitely be going through them again!

We rented through Lark+ Co for several months transitioning back to Denver from Florida with the goal to buy and avoiding signing a lease, furnishing an apartment, etc. Kim understood our situation and worked with us throughout those few months with us extending several times. We felt safe within the complex, the space felt like home, it was pet friendly for our dog. Kim was always there to answer my calls and texts even on the weekend when she isn’t supposed to be working. Definitely recommend for anyone who may need a short term rental!

We had a great time at our recent Airbnb stay at Sloan’s lake. The hospitality was outstanding, the house was beautiful. It was the cleanest Airbnb house I’ve been to. Communication was super easy, the owner was very nice.

I rented the cutest airbnb from you guys. Looking forward to renting again

I have been trying to reach out regarding our broken washer that has been inoperable for nearly two months. We have reached out multiple times to the appliance vendor and the work order service company Lark & Co. hired (Lula), both of them directed me to the management company. Apparently, they were waiting on Lark & Co.’s decision regarding a part and needed to let the tenant’s know. No one has reached out and nobody has responded to our email. Overall, we are very unsatisfied with Lark and Co.

My family and I went through Lark&Co for a Airb&b, amazing service and everyone we worked with was very accommodating! We will definitely be using them again

Honestly do not rent here!!! They are ending my lease to re-do the building, which is fine but they were NOT helpful at all with ending my lease a bit earlier or later. It was next to impossible to get ahold of them. This building I currently in was owned by Cornerstone but once Lark and Co took over there were so many maintenance issues, weeds growing in the front and in the back, washer/dryer not working for months; overall it all went downhill. They put in no effort at all to help me, communicate with me or work with me! The owners are awful!!

I do not recommend this company for property management whatsoever. Problem #1: they rented my place like an airbnb when I fully explained HOA doesn't allow less than 6months lease. #2: they quoted a furniture move out at $700, then later invoiced me $1900. #3: They were not there to manage move out, causing this to take MUCH longer and pulling me from patients to deal with this. #4: upon furniture return to apt, they had the wrong keys, costing a whole mover charge, again pulling me from my patients - Lark said they would cover this as they should. #5: I had tried to reach out regarding this …

My husband and I moved here from NJ. We rented a home and were so thrilled with it. Lark and CO were so professional, quick to respond to questions, and hospitable. We would highly recommend them!!

Their maintenance team seems to be useless. They installed new door handles on the building and they have fallen off multiple times and they constantly delay getting someone out to fix it. I am concerned that I am going to be left without access to my apartment because of this. Absolutely unacceptable.

This rental company has no idea what they’re doing. When we moved in, we paid almost $5k in deposits. We went out of the country for 2 weeks before we moved in, which should have given them plenty of time to make it move in ready. When we showed up with movers, the house was an absolute disaster inside. The company then spent one more week “painting and fixing it” but it’s clear they hired the shoddiest painter they could find, as I had to then take another week off work to finish painting and cleaning. Upon moving in, we have had gas issues, maintenance issues, and heating issues. The staff d…

A few months ago, we had a really bad rental experience with a previous management company and were left high and dry with no renter for our upcoming mortgage payment. Within minutes of calling Lark + CO, a woman named LC reached out to me and my husband. She listened to our troubles, helped us formulate an immediate plate to help us get a new tenant in place. We are so grateful to her! She was constantly answering our rapid phone calls of panic, and was very knowledgeable and helpful, and quick! Not to mention very kind, and very patient with us. She photographed our house, posted it, and f…