MCA - Administrative Offices Reviews

I’m incredibly frustrated with how MCA Central Park handled my report of an abandoned vehicle, specifically the conduct of Jack Seward, the Community Services Coordinator. He told me the car would be inspected, the tires marked, and that if it hadn’t moved in 3 days, it would be considered abandoned. None of that happened! After two weeks of waiting, I followed up, only to be met with a rude and dismissive attitude. He refused to explain what constitutes an abandoned vehicle and repeatedly provided me with incorrect information. It's shocking that someone in his role was so unprofessional and…

Jack S. was condescending and dismissive over the phone and in-person. Information available and given out by staff is inconsistent about payment options. I can forgive misspellings on mailings and other unprofessional details, but the attitude is too much.

Seems like the entire neighborhood has had a similar poor experience as I have. The administrative office, specifically Jack Seward, handled a concern of yard maintenance very poorly. Instead of specifically asking what he wanted us to address, he sent paperwork to our house saying I refused to engage with him and have issues addressed. In reality, I responded immediately to his email with my plan to address the sod areas that were dying. The sod was replaced within days and looks great. He then sent another letter in the mail saying I didn’t address the issue. Apparently there was a tree that…