Monroe Group Reviews

I live in Monarch Ridge apartments and I love the staff here. Some people that live here cause problems, but for the most part I love it here. And the staff are very friendly and professional.

I live at the meranda in Jeffersonville Indiana. The office manager here is absolutely not doing anything around here. She's rude when approached with an issue. Pam is the worst manager I have ever encountered. We have a secure are that we can use at night to stay away from the homeless violence and drugs. The manager here has locked us out of that area because the staff kitchen got broken into. So now she has put us in an even more unsafe situation because some kitchen appliances are more important that the lives of those she is supposed to manage. I'm so tired of hearing from her "call the c…

Sylvia has been a delight and amazing apartment manager. Any business will be blessed to have her.

The tenants in one of the apartments received wrong CRP (2022) we have been calling and calling no answer and left messages and no one returns our call , this is so frustrating, they don’t care!! Now we have to go to the state!!! Very disrespectful company

Would give 0 if I could management are rude and obnoxious trying to get more financial information from residents than is needed, apartment falling apart cabinets, front doors pealing paint bad installed windows

I applied in 2023 September 13 never got update on where stand on the waiting list so I called May 2023 to ask where I stand them they said my application was lost I'm not in the system then she say hold on then put the other lady back on the phone and say oh we contacted you and February which that was a lie and then she say we'll here Tuesday May 28 after memorial day we have apartment for you so I run my dumb azz up there just to get a slap in the face with false information i said im here to look at apartment you told me i had then she saying oh you want be getting apartment today you have…

I have been here since July 21,2023 the units are not infected with roaches first apartment in five years but the maintenance crew do not represent the company well with bad Hygiene which triggers seizure which I let them know but my health concerns is not important to them I got two guys they are nice but both of them smelled !!!The longest 10 minutes ever Ms Colleen and Sierra always take my rent payment veey nice ladies

My mother lives in Senior House in Waukesha.I m hoping to get her out of there this year. Some place where she feels more safe.

I had a fantastic experience with this company! The customer service was top-notch! They listened to my concerns and helped me navigate resolve.