Northpoint Asset Management Reviews

This company is awful. We hired them to manage a rental property in Tuscon AZ. Kendra McElwee the property manager is completely incompetent. Our tenants wait weeks for service calls and she barely responds to emails. We have tried to terminate our contract multiple times but this company will not allow us too. Seriously find another management company, don’t waist you time with northpoint or Kendra.

I can entrust Northpoint Asset Management with my rental properties all the time!

I recently had the pleasure of working with Misty from NorthPoint and I cannot recommend them highly enough! From the very beginning, they demonstrated exceptional professionalism and a deep understanding of the property management industry. Misty knew my neighborhood like the back of her hand. Central Denver, Wash Park, she the area and had solid data to back everything up. Communication was always clear and timely, whether it was regarding maintenance issues, tenant inquiries, or financial statements. They made sure to keep me informed every step of the way, which gave me great peace of m…

We have been using Northpoint Asset Management going on 4 years now. We have used Tina Stott as our property manager contact and have really enjoyed working with her.

If you're considering renting through Northpoint Asset Management—or hiring them to manage your property, I would strongly encourage you to look elsewhere. If I could give them zero stars I would. Our experience was frustrating from the day we moved in until the day we moved out. The home was not move-in ready. The night before our movers arrived, we discovered the house hadn't been properly cleaned and the carpets hadn't been cleaned either. We had to scramble to hire cleaners ourselves just to make the home livable. This wasn't a budget rental—it was a luxury home with premium rent. From …

We moved into a luxury home in the Denver area in 2025, and our experience with the property management company was extremely disappointing from the start. On move-in day, the property was filthy. Movers were arriving the next day, and because it was a Friday night, we had to scramble to find house cleaners and carpet cleaners ourselves. There was no inspection after the prior tenants moved out, and there was no apology or offer to help arrange cleaning. The burden was put entirely on us. We also did not receive a move-in checklist until about a month after we moved in, and we were not given…

Predatory practices. Took our application money eventhough they knew the property was unavailable.

Terrible company. Rented with them and it was one of the miserable experiences, there was lots of lying on their part and they constantly ignored the signed contact we had. Don't get involved with this company unless you have a lawyer on standby

We tried to tour a home managed by Northpoint. We saw the property on Zillow and were excited that it was a self led tour. After entering the property we were DISGUSTED. I have never toured a home so dirty, there were used bars of soap in the shower, mail all over the floor, half drank modelos and 2 liters everywhere, food in the trashes, dirty diapers left. It may have been a cool property, but I have no idea because I couldn’t get past the absolute mess it was left in. I could not wrap my head around paying almost 3k a month for this. we were disappointed in the condition of the home as we w…

Northpoint has some serious management issues! Stayed at a house for a year and went through 3 property managers cuz they kept getting fired, and then the move out they charged us for some ridiculous things that we never touched or that were that way on move in. I wouldn't recommend this company to anyone

Northpoint was our property manager for our condo for 8 years. They will overpromise and not deliver on in person property inspections, you'll be lucky to get one done a year. We went three years without an in person property inspection and had to nag constantly to get it done over a period of 6 months with the regional manager, but they charged us the full management fee anyway and basically all they were doing is collecting rent. They don't do annual market analysis for the owners as promised, In 8 years we had only two of those done and found out a were literally $ 500.00 under market on t…

Misty is the best! She helped get my family out of a hotel and into a nice beautiful home. Thank you so much for all your hard work and dedication, really helping families.

NORTHPOINT IS MANAGING MY PROPERTY IN PARKER COLORADO. Ms. Maddison is a manager of my property, she is very friendly , professional and I am very happy that she is managing my property.

I have absolutely nothing but good things to say about Northpoint Asset Management and specifically Misty Anderson and here’s why: I was living in a very unsafe and dilapidated apartment building that had been passed from one slumlord to the next until Northpoint and Misty took over. She was the first property manager to actually come to the building to assess it. Upon doing so, she told me that there was a better place available for me and my kids to move to. And she wasn’t kidding. Before I knew it, I was signing my lease and in my new and indeed better apartment. My kids and I were safe and…

Misty has been great to work with. She's quick to respond, and is friendly and positive. Most importantly, she works to get fair and real solutions for tenants, owners, and North Point...which is how everybody stays happy!

My property was managed by North Point before it was recently sold, and Misty Anderson was our property manager during that time. During that time, we had nothing but positive experiences with Misty! Every time we needed a maintenance issue resolved or had any questions, I could call or text Misty and she would always get back to me within 30 minutes of reaching out. She would even reach out after business hours or during personal time to make sure any issues were resolved. She always kind and very easy to work with. It was such a relief to rent through her after so many bad experiences with p…

Great company overall; no complaints. Service and opportunities addressed in a timely manner Moreover, the staff has been welcoming during the two years I’ve been leasing. Blessings and Kudos to Misty, who has been our agent and has anticipated our opportunities and always available to ensure things are in order. Happy Tenant Mode🫶🏾🎉🫶🏾

I would rate this experience zero stars if that were an option. Our dealings with Misty were profoundly disappointing, and it appears the homeowner shared this sentiment, as we transitioned to a new management company this month. Misty demonstrated consistent unprofessionalism, a combative attitude, and unreliability throughout our interactions. Starting at our application where she took over a week to send us our lease after telling us we were approved but when we wanted time to review the full legal document, as we were on vacation, she said it needed to be signed immediately or she would mo…

We've been renting through Tina Stott at Northpoint for nearly a year now. She's been pleasant, helpful, and very professional. Honestly, being here has been a seamless pleasure. When we've needed something, Tina has been quick to respond and assist. What more could you ask for!? And we're a huge fan of the maintenance guy she sends as well :)... Everyone knows it's hard to find a good property manager. In all our years of renting, this is the best experience we've had.

Tina S. is the property manager. She has helped when issues have come up in a timely manner whenever possible. She responds within 24hours.

My roommates and I just finished up our lease with Tina Stott and NP and we were really grateful to have her. She's responsive, honest, very fair and took care of us in a timely manner despite how crazy busy she is. We'll miss her! We appreciate you Tina. :-)

Heartily grateful for the opportunity to live in their property, a very beautiful and quiet community! Excellent attention from Ms. Madison, she is always attentive to solving needs from your clients! Very grateful for her services Mrs. Madison, God bless her family and business!

Maddison provided an amazing experience by answer texts/calls in a timely manner. She also took care of any concerns or issues with ease.

Madison was our property manager for a temporary home for our family after our home had flooded. Our family was in a crisis situation trying to find somewhere to live on short notice. She worked with urgency to prepare the rental and get our family into it ahead of schedule to meet our needs. This was no easy task as the home had been vacant for some time before us and she had only just taken in the property. She worked to communicate both with us, our insurance company, and the owners who were on two majorly different time zones! It was a lot of coordination and we really appreciated her hard…

Maddison has been a great person to work with. She is attentive, knowledgeable and charismatic.

Maddison has been awesome to work with. When looking for a home in the future I’ll be sure to ask for her again