PMI Denver Metro Reviews

We work with several property management companies and Ryan Laird at PMI Denver Metro is by far the best we have ever worked with; he was responsive and able to provide direct answers without us having to wait days for a response. If you are looking for a top-notch property manager, he is your guy!

Ryan Laird with PMI is wonderful! In an industry (HOA Management) that does not always promote customer service, Ryan is a true breath of fresh air! Fast response time, kind service and super helpful! Keep it up Ryan-you are awesome!

Raised rates 200% in the last two years without communicating with homeowners, blaming the increase on a flooding issue they neglected entirely for months and took another several months to have repaired. There was a project started months ago to “fix” patios and they’re still not done, nor will they respond to inquiries regarding the completion. The grass is dead and it’s not even summer yet. We haven’t seen the sprinklers come on more than once. They had the wobbling front railing “fixed” and it’s not even put together correctly… Door frames were repainted and the painter couldn’t be bother …

Britney has been an absolute game changer as our property manager. She is responsive and get things done so much quicker than anyone else I have worked with in the past.

Sent email and owner has sent requests through portal. No response to get things fixed in bathroom. I would never use these people if it was up to me.

Ryan was super helpful at helping us with our concerns! Thank you for the quick response!

We needed perimeter fence maintenance done on our fence and per our bylaws we contacted our HOA through PMI to get a work order started. Kerri Bridges ran with the ball and sent over Erich and Keandre to get started on the work. They did an excellent job power washing the old stain off of the fence. Or maybe I should say Keandre did because Erich kept disappearing. Understandingly they had to let the fence dry out overnight so they said they would come back the next day in the afternoon. That never happened. No call, no show, no text, no nothing. So the second day I tried leaving a tex…

Keandre helped make a landscape project ok amazing. He was detailed and communicative on what needs to be done. He had great customer service and I felt comfortable with him doing my project. It looks amazing