RealManage Colorado Reviews

Regina is excellent. Responsive, reliable and very knowledgable. Thoroughly recommended. Mike (President at Beacon Hill HOA)

Terrible company to work with as both a Board Member and a Community member. Our HOA is 2 years into a 5 year contract and has had at least 4 community managers. During my time on the board it was common to get the board packet < 24 hours before a meeting. As a homeowner the web portal is utterly useless. You cant submit ARC or Work requests via the portal, you must email your community manager so that they can then enter what you just sent them into a form and hope that they do so in a reasonable amount of time. Then for ARC requests, you cant even see them as a community member and the emai…

Robert Long III, our community manager, took time to make a name change on our account that has been in a previous owner’s name for five years. He also addressed our concern for algae clogging our creek promptly. We appreciate his hard work. Richard K Moore

I am writing a review for Shannon our property manager. She came onboard as our third property manager with Real Manage in just over a year and a half of having them as our property management company. She is through, friendly, professional, knows what she is doing and does not fluster easily. We are lucky to have her! Real Manage is lucky to have her. I am giving Real Manage three stars but Shannon gets five stars from me!

HORRIBLE! Our HOA pays them Over $190,000 a year & we get NOTHING! No service; they haven’t payed our utility bills in over FIVE MONTHS; they NEVER responded to emergency calls. They are the WORST!

Horrible HOA. I own two units in one of the complex’s they manage and in the 6months since they took over, I have had nothing but bad experiences. First call I ever got from them was to accuse one of my tenants of dumping large amounts of trash in the bins. I told them it wasn’t him, and they didn’t believe me, yet had no proof it was him. Turns out it was the unit across from him! Then they put a violation on my other unit for not being up to code on the paint color, but I’ve owned this place for two years and they did a bit paint project after I bought and I’ve never done any improvements or…

Shannon and Annette are professional, prompt, and exceptional in their roles. Thankful for them.

I just wanted to make note and tell you how much I am enjoying working with Shannon. She is very pleasant and appears to be very efficient in using her time. She is never too busy to talk to you and she is willing to listen to suggestions. I think you have a valuable asset in Shannon and I am really looking forward to working with her to make the Belvedere the first class building. It should always have been.

Shannon Hernandez really came through for us during the escrow process. The lender encountered an issue in the HOA documents and Shannon stepped up and resolved the problem. She has been responsive and helpful in guiding our daughter through her first home purchase and we so appreciate Shannon's professionalism and follow through!

Shannon Hernandez is an amazing Community Manager. She has been unflappable, getting us on board dealing with some tough issues.She makes the Board more competent and the Building is running smoothly. She has hired good staff too, including Annette at the desk.

The manager is very hard to reach out. I have talk to her via email but didn’t receive a follow up. Irresponsible, not listening to the residents, helpless, has no empathy and understanding situation and not even try to listen to residents concern. This is so disappointing they hire this company. Wasted money! They can’t managed anything!

RealManage should be called RealPain. This company is tough to work with, it took me several months and lot's of calls to get my HOA payments set up correctly with them. Today I called to let them know a sprinkler head was broken and it's wasting a ton of water. Their system is down and I was informed I had to callback later. They were unable to call me back. They don't seem to have a lot of care or concern for the properties they manage or the homeowners. We pay several hundred a month to these guys, but when we need them all the ownership falls back on us. I would highly recommend you give…

Had an AC unit break on the weekend and used real manage’s emergency service to report that we had no AC to which we were told we would get a call from real manage’s emergency contact on how to proceed. We have still not heard from anyone two days later and handled the situation ourself with a third party.

Lindsey Larreau has been wonderful to work with. She is vert thorough, responsive, and caring!

I love working with RealManage Colorado every time I walk in their office everyone is so professional and kind. Thank you Lindsey I appreciate all your help!

Typically HOA‘s are the stuff made of nightmares—and most management companies are hired to manage those nightmares and that tends to be troublesome. Lindsey however, handles it with absolute grace. Lindsey came on board after Our home development had a terrible manager and she had to clean up a wide array of messes and she did so with humor and efficiency. It is a joy to work with Lindsey and as long as she is our manager, I will remain on the HOA board! She truly is the best we’ve ever had and we would follow her anywhere if she were ever to leave. She is the best!!!!!

RealManage, Englewood is the management company for my townhome HOA. Lindsey is the manager for us. She is very responsive to requests for work, concerns, keeping our HOA an attractive property. I would definitely recommend her for any HOA. She takes pride in the properties she manages. Very open and available to Board Members! Definitely recommend Lindsey, superior manager!

Lindsey our property manager has been great to work with

Lindsey is the absolute best! She is responsive, informative, and always timely in her communication!

Property management, in Colorado, isn't easy and is usually a thanks job. Our property manager at Real Manage, Lindsey, has done a fantastic job of wrangling our 136 unit townhouse community. From paint projects, landscaping, and getting our hot tub working for the first time in 7 years, at half the price we were expecting to pay, she has shown true value in why we went with Real Manage.

Shannon was an amazing manager for our HOA. She came through every time and made sure to respond to our needs in a timely manner.

RealManage and Shannon at shadow wood have been a great assets to the community and so easy to work with and depend on to get things done. I would highly recommend her for any of your property management needs.

Shannon Hernandez has been great to work with throughout my project. She is organized, communicates well and follows through on what we have discussed. I cannot recommend her more!

This company has been great to work with. Shannon and her team are polite and professional. They are always quick to respond to property related issues and they do their due diligence to make sure that tenants stay informed and aware of projects ongoing at the property. 100% recommend Real Manage and their Services!

Shannon has been really working hard for us while managing other properties at the same time. The follow up is always appreciated

I can't speak to Real Manage as a management company, however I will say that I would give our rep, Robert Long 5 stars. He came into our community and listened to people's concerns, he takes charge and addresses issues right away, he's reliable and trustworthy. I think the key to being successful is maintaining communication with your clients. We have had horrible luck in the past with incompetent community managers, so having Robert on board is a breath of fresh air. I would highly recommend him and I hope he stays in his job for years to come.

These people do not care if you’ve been without water for 3+ days. They will hang up the phone on you and laugh when you tell them you have kids without water. What a disgrace and how inhumane you people are. Absolute garbage company. Will put you on the back burner when it’s an emergency. Stay away from these clowns. I despise this company with every fiber of my being. How dare you laugh at me and my kids when we can’t or use the restroom in our own home.

I live in academy point and like another poster here I'm very disappointed in real manage. Our property manager walked in like he was the new sheriff in town and bragged repeatedly about how he enjoys publicly shaming homeowners. I don't know about everybody else but I'm tired of being bullied by people I pay to take care of my property.

I have lived in the same place for 35 years. Granted, our management of Academy Point has been going down hill for at least a decade, and our board hiring RealManage is one of the worst they've made. There are issues that have not been addressed for years, RM comes in & decides that the smallest of things are more important. With that said, I can't remember a time where a management company does nothing for me yet demands payment. The rep we have said "I've cried wolf" to many times. What this rep doesn't seem to understand is that each time I address a guideline that is being violated, h…

RealManage manages my community. These people are LIARS. They promised me repayment, and sent me a check. I deposited the check. RealManage unethically put a STOP PAYMENT on the check that they sent to me and did not tell me about it. No one will answer my calls or emails on why they have TAKEN this money from me. AVOID REALMANAGE AT ALL COSTS!!!

Worse than horrible. THESE PEOPLE DO NOT CARE. They will come to your HOA meetings saying how quickly they reply... yeah right!

This company has terrible follow-through with board members. Everything starts great and sounds good when you sign up with Real Manage but later they do not do things they are supposed to do like drive-through community inspections. When you begin emailing you will simply be ghosted and forget calling them they will never answer your call or call you back. You have been warned.

Ugh. Snobby. Distasteful. And arrogant. I can literally hear the eye roll when they answer the phone. Do not hire this discount management company to assist your property management needs.

Absolutely terrible management company. I was previously on the board. No longer. I got a few payments behind while enrolled in school. I've reached out over a span of 3 months requesting to set up a payment plan. First the manager (Jason Helzer) gave me incorrect information. Once clarified, I gave an amount I can pay extra each month. He did not respond. I proceeded to reach out a few more times and heard nothing. I contacted the board President (who I know is a volunteer, but works closely with RealManage). She informed me that Jason had mentioned a payment plan, but must not have confirmed…

Lived in a downtown condo buildings for 10+ years. HOA hired RealManage in the past two years and they have been a poor management company. Repairs take many months to get done or are never completed. We have had an elevator down for 3+ months and they are constantly directing me to someone else for a status update. When I do get status update from them they are either misleading me or are confused about the facts. Please consider other options when choosing a HOA management company. Update 3 weeks later: Elevator is still not functioning and no updates from RealManage. It's a beautiful buil…

Worst hoa ever. You bring up an issue and they take months to fix anything in the buildings. Here we are 3 days without hot water and no eta on when it will be fixed, the state does have laws and fines in place for issues with plumbing and not being fixed in a timely manner. Good job RealManage. The old Hoa was on top of things you guys really are horrible. And not to mention rude