5.0★May 2026
This week, I got several reminders of how lucky me and my family are to have discovered Rhino Tongol and the rest of the team at Renters Warehouse. In the last week, they've repaired electricity at one property, taken care of Section 8 paperwork and inspection at another, and then finished the week by installing a ceiling fan and lights at another. Back when me and my family tried to manage these properties, they were expensive migraines with high turnover. Ever since the Renters Warehouse team took over, they turned these properties into profitable investments that are in great shape and f…
1.0★Apr 2026
We retained the company to lease a brand new ADU in Denver. New tenant, yay! However, during that process, we tried to retain them to lease another unit and three weeks later it is still not on the market. We have answered the same questions multiple times and today, we gave up, went to our old leasing agent and the property is already on line and listed for rent. This potentially cost us a full month of rent, we can never recover! When our new tenant moved in, the keys we left for the tenant had gone missing, creating a huge inconvenience for them and now we need to rekey the unit for their …
1.0★Apr 2026
I’m completely shocked how this company treats there homeowners, terrible customer service, and Their staff do not know their own contract agreements between homeowner and tenants. First off they kept sending sensitive emails to the wrong person at multiple times in this past year. If you are a homeowner in the Denver area do not use this company for property management. They are incompetent, and if I can give them zero stars I would.
5.0★Mar 2026
Rhino Tongol with Renters Warehouse was great. Fast, efficient and friendly. My experience with this company as an owner has been great from start to finish.
1.0★Mar 2026
They never have the right answer no one ever returns your call you leave messages no 1 returns your messages it's a terrible company do not rent from here If you do talk to someone record your conversations because one person says one thing and then another says you get the picture
5.0★Mar 2026
I had a great experience with Jayme. He helped me to understand how to interpret the Owner Ledger and helped me obtain a duplicate 1099. He was very patient and knowledgeable.
5.0★Nov 2025
Tim Emery at renters' warehouse has been such a great PM for us. Not only is his follow through outstanding but his proactive approach in helping us serve our tenants is second to none. I would highly recommend Tim and renter's warehouse.
2.0★Jun 2025
So, we changed our review rating because up until getting our tenants moved in, we felt that we truly had a property manager. In fact, even his boss, Kirby, was following up. However, based on our experience, once the tenants are settled in, all communication goes through a ticket portal system. Email responses to who we thought was our personal property manager are either ignored or days late. By the way, we moved to Germany and so we are relying on RW to provide hands-on oversight while we are away for 2+ years.
Last month our tenants were asked to submit an emergency ticket (#00698268) thr…
5.0★May 2025
The best company to help you rent out your property, offering services tailored specifically to meet your needs."
5.0★May 2025
Gavin worked his tail off to find a tenant for our property. He communicated in a timely manner and only what was necessary. Very professional experience up to this point...
5.0★Apr 2025
Kirby and his team are great to work with. I’ve rented from them and now am working with them to purchase a home. They are very helpful and knowledgable about the process. Highly recommended!
5.0★Apr 2025
Gavin has been my guy since day 1. Started renting my home with Gavin and renters warehouse and the experience has been nothing but easy, fast and professional. First time landlord and Gavin has been with me every step of the way aiding me and explaining every step of the process. Highly recommend giving Gavin a call if you're looking for a property manager!
5.0★Apr 2025
Gavin is highly recommended. He is extremely knowledgable about the market and takes a consultative approach to help guide his clients through the market. He's also very on top of it and is proactive with his communications and updates. He just placed a new tenant for me with zero vacancy. I'm very confident with Gavin managing my property!
5.0★Apr 2025
As a rental owner, Renter’s Warehouse made the process of filling a vacancy quick and seamless. Kirby and his team are top notch.
1.0★Mar 2025
Working with Jerry Kagarise of Renters Warehouse initially felt like a breath of fresh air after a devastating experience with my previous property management company. My property had been left vacant too long and in poor condition, and I was beginning to lose hope. Jerry turned things around quickly—he was proactive, detail-oriented, communicative, and placed a qualified tenant on a 2-year lease. At that point, I truly felt confident in RW’s ability to manage my property.
Update after 3 months: Unfortunately, my positive experience ended there. Jerry was not actually my property manager and …
5.0★Feb 2025
I enjoyed working with Logan. He was very professional and kept me informed about potential renters. It took awhile, but it was winter and the market was slower. I'm very pleased with my new tenants.
5.0★Nov 2024
I had a fantastic experience working with Jesse to lease my property. They were professional, responsive, and made the entire process seamless. From marketing the property to handling tenant inquiries, Jesse took care of every detail with expertise and efficiency. Thanks to their efforts, I found the perfect tenant quickly. I highly recommend Jesse for anyone looking to lease a property—excellent service all around!
5.0★Aug 2024
Gavin is awesome! Outstanding service! Smoothly walked me through the process of first time landlord. Found an applicant for our place just in 5 days. I highly recommend Gavin and RW, in case you'd need to hire property management company.
5.0★Jul 2024
Amazing customer service - Jesse Sellers!! From the initial phone call / introduction through today as I post this, Jesse has gone above and beyond what any property manager we've used have done. From prepping the property, tenant placement and supporting us to provide a great experience to the tenant, the process couldn't have been smoother. Whether you're new to the rental market or looking for more support, Renters Warehouse has been the best PM experience we've ever had. Highly recommend Jesse and his team, make sure to include him in your due diligence when selecting a property manage…
5.0★Jul 2024
This is my first time renting my home and Gavin has been exceptional so far as a property manager. He found the correct tenant for my property in a timely and professional matter, and the process has gone very well thus far. We have just started on our 17 month rental so hopefully everything goes as smoothly as it has so far. Would highly recommend Gavin and Renters Warehouse. I will leave another review when our 17 months are up, but I'm confident it will be another 5 star!
5.0★Jun 2024
Gavin Kelly was awesome in the assisting in rehabbing my property. Quickly found me a tenant and increased my gross rents. I'm very pleased.
5.0★Jun 2024
Ben Beaty was of great help in renting our unit. He promptly scheduled a review of the unit, pointed out details that needed to be addressed, clearly explained the process and made suggestions for the showings. Ben took care of doing all the photos of the unit and provided us with all the documents in a timely manner and was able to get the unit under rental agreement all within two days. Thank you for your help, Ben.
5.0★Jun 2024
I have been working with Gavin Kelly and am highly impressed by his professionalism and communication skills. He is always available and consistently represents me effectively to tenants. Gavin ensures all communications are clear and prompt, making him an invaluable asset.
5.0★Jun 2024
Gavin Kelly did a great job representing the owner. Whenever we asked for something he was able to contact the owner and we got an answer in minutes. He was very professional and he gets 5 stars and two thumbs up from me.
5.0★May 2024
Gavin Kelly with Renters Warehouse has made owning a rental property a stress-free experience. Gavin is professional, knowledgeable, and genuinely cares about my investment. Highly recommend!
5.0★Apr 2024
Gavin Kelly was outstanding! Absolutely 5 star! Gavin reached out to us within a day of our initial inquiry. He offered information and assistance and explained our options in detail. He made choosing Renters Warehouse and easy choice. He found us multiple tenant options quickly, and we found an ideal tenant! My wife and I live out of state and Gavin made us feel very comfortable with every step of the process. If you're looking to rent your home, Gavin and Renters Warehouse are the way to go!
5.0★Mar 2024
My Rent Estate professional was Gavin Kelly. I initally was a Renters Warehouse customer back in 2016 rentinging my property with Renters Warehouse. They made it look easy, so after a couple of years I thought I could do what they do and I could save some money. Big mistake!
I'm back now and Gavin Kelly, my agent, worked diligently and made me feel like I was his only customer, and I know I was not. He is smart and knows what he is doing and got me a 2-year lease at what I was asking for and he found tenants quickly!
I'm retired now and really did not want to worry about the day to day rentin…
5.0★Mar 2024
Thank you Luke Scholtz and Gavin Kelly for always being so helpful and responsive. Renters Warehouse helped us get great tenants and they just renewed their lease!
1.0★Feb 2024
I'll start with the fact I used RW for finding tenants, and "property management" for 3 years, after that, I'm not even sure where to begin. I guess the 1 star is the fact that they did find me two good renters.
With that being said, 1 star is generous. I used them for far too long. Insanity is doing the same thing and expecting different results.
1. I was told I'd have a person who would basically manage the rental locally, which was a complete lie. The sales person washed their hands of us as soon as it was rented out. Well, that was until it was time to renew. The managers are not i…
1.0★Nov 2023
Mariana is the worst manger with no personal connection , every thing she need to do it’s take forever .
If you have emergency it will take few days just to start to move thing .
She will tell you that she will call back and it’s never happened she will not call you back and she will let you wait so long .
And will tell you this is the process.
And things that if you will do it by yourself it will take few hours max , but you will not get approve to do it because she want you to wait and wait and wait until you lose it .
If you like your property and care about your tenants try to find dif…
5.0★Jul 2026
After a shaky start due to our agent leaving Renters Warehouse, we were assigned a new agent, Carolyn. Things moved along nicely and she found several qualified rental candidates within days. The DocuSign contracts were easy to navigate and right on time, we had tenants for our home! I had used RW successfully a few years ago, so highly recommend using them to manage your property! Carolyn was friendly yet professional in every part of the journey and we are confident that long-term, our property management experience will be smooth!! Thank you Carolyn and Renters Warehouse!
1.0★May 2026
Renters be wary. RW is fine until you need to actually communicate with them for anything from moving out and key drop-off, to in-unit repairs, to lease questions. They don't respect your time nor do they want to help you regardless of if you are a tenant or a owner. It doesn't matter how many emails you send asking for assistance, they won't ever respond and then act as if you didn't reach out to them with the issues earlier.
5.0★May 2026
Reached out for help with transferring utilities and got helped by Rhino Tongol. He was great! Very responsive and proactive at helping get my problem solved.
1.0★Apr 2026
Why do I give such a low review? Because in my personal experience this company treated me with such of lack of respect from the day the place a tenant until the day I choose to cut ties with them. Denver manager has no idea of what “management “ is. They expressed and bring Colorado law in behave of the tenant. They intimidated me, and never responded to my emails or phone calls. My property was left in dirty conditions, when they push me to bring 2 Cleanning services for tenant to receive an impeccable home. Everything was new and renovated and tenant left holes all over, sticks in walls tha…
1.0★Apr 2026
Not good at all unfortunately. They had horrible communication and follow up. Still seeing a listing which we were more than qualified to get, did all they asked of us and its still on their listing website as available. We were told "its been rented". Not a good look when you cant reply to someone in a timely manner and drag it out over a week! Will never use them again. Took 120.00 of our money for application fees and will not get it back. Very disappointing. Almost feels like a scam 😕
1.0★Apr 2026
Very unprofessional. Their staff is very rude they did not make our move easy. There is an agent we had to deal with “rich” very rude doesn’t like to do his job hesitates for everything. They don’t respond to emails then blame you for it.
5.0★Mar 2026
Have had a great experience with Renters Warehouse. Especially Jesse who has been great to work with and is always on top of things. Highly recommend!
5.0★Mar 2026
I've had a great experience with my rental being managed through them. Jesse was great to work with - always on top of communications and very proactive too. Highly recommend.
5.0★Mar 2026
Rouselle was extremely knowledgeable and helpful
5.0★Feb 2026
Claire Reyes was so helpful and patient with my 1099 request.
Thank you Claire!
5.0★Feb 2026
Claire was great to work with. Very professional and efficient.
5.0★Feb 2026
Todays phone call with Renters Warehouse, speaking with Roselle ,was constructive and polite.
5.0★Jan 2026
Wow! Catherine Bernardo with Renters Warehouse, was amazing!! She solved my issue with my tenant, by making the calls and following up with me. She made sure everything was taken care of. She made herself available to respond, as well. She has made my day, or rather I should say...She made my evening better!
Please reward her for her outstanding work.
Sincerely,
Joslyn
5.0★Jan 2026
Rose was fantastic with helping us with some needed information !!
1.0★Nov 2025
I have tenants who have repeatedly violated the terms of their lease, and despite bringing these issues to the attention of management, the response has been dismissive and deflective. Whatever the company’s current operating approach may be, it is not functioning as it should. The situation has now escalated to the tenants’ failure to pay their utilities, and yet Jake and the real estate firm have shown no meaningful concern or action
2.0★Oct 2025
There are so many other property management companies that are cheaper and 10 times better. RenterWarehouse will promise you everything and give you very little when it comes time to perform. They do not reply to emails. They do not help with tenant communication. Customer service is awful. Do not use this company.
Lol their reply is exactly part of the problem. They give me the 800 number no one directly to talk to you. I’ve sent numerous emails to this company complaining that nobody responds to me. I’d love to have a more detailed discussion with you if you could let me know exactly who I …
1.0★Oct 2025
STAY AWAY – Horrible Experience!
I am absolutely furious with how this property is managed. We moved into our apartment in Breckenridge, CO the first week of September, and the electricity DID NOT WORK from day one. It took TWO WEEKS to fix! Two weeks with no power - no lights, no stove, no microwave, nothing. We had to eat out every single day, and Breckenridge is not cheap.
I work remotely and couldn’t even work from home. I had to buy day passes at a coworking space for $150 per day just to do my job. On top of that, I had to take PTO on two separate days because electricians were tearing…
1.0★Oct 2025
TL;DR: Stay as far away from Renters Warehouse Denver as humanly possible. They are hands-down the most incompetent, unresponsive, and disorganized property management company I’ve ever encountered.
I’ve worked with seven different property management companies in my life — and not one of them even comes close to how poorly this one operates. Not to mention the unapologetic breaches of contract throughout the term of the lease from both them and the landlord.
-Communication is abysmal. You’ll send three, four, sometimes five emails just to get a single sentence back — usually days or weeks l…
4.0★Oct 2025
Kristie from Renters Warehouse was very helpful making sure that my issue was resolved quickly and was wonderful to work with.
5.0★Oct 2025
Rouselle Silos helped to resolve our concern immediately.
5.0★Sep 2025
Great customer service, Claire took care of my issue right away. Also very understanding with any concerns or issues anytime I call! They have been the best in dealing with in my renting history! Very grateful!
4.0★Sep 2025
Rose silos helped me accomplish what I needed done.
5.0★Aug 2025
They have been very great with helping in any of our situations
2.0★Aug 2025
We've used them for 2 years. The most recent incident for us made us start to look for another company. We should have read the reviews earlier. They are horrible with communications (a key part of prop mgmt for all parties), the sales guy took a cashier's check for the rent and left it in his car (and nobody at RW contacted US about missing rent, we had to contact them), we were charged for having a RW attorney go with a rent demand letter to collect late rent, when RW actually had the check in one of their own sales' guys cars (!), they do not communicate openly about charges for tenant plac…
1.0★Aug 2025
Note as of 8-28-25: I find it disappointing that instead of addressing the substance of my review, Renter’s Warehouse is claiming I don’t exist in their records. I am a current tenant at one of your managed properties, and the delays I described are documented in maintenance requests, emails, and calls. Dismissing tenant concerns doesn’t make them go away. See proof in the attached.
I normally don’t write reviews, but I think it’s important for potential tenants to hear what renting through Renter’s Warehouse in Colorado Springs can be like.
When we moved into our unit in May 2025, we notice…
5.0★Aug 2025
Loved working with renters warehouse. Jesse found excellent places for me extremely quickly. He was easy to work with and responded in a professional manner.
5.0★Jul 2025
RW is great. Just got an update from Jayme on my repair status. The feedback and follow up is always prompt and courteous and the vendors they choose are prompt and efficient.
5.0★Jul 2025
Gavin was awesome he remained in contact at all times with updates, questions etc anytime I needed an answer he was quick to reply and very knowledgable about the process, He’s a good judge of character so you can def trust him to find you good tenants! Thanks Gavin for making everything easy on us!
5.0★Jul 2025
I had a great talk with Jayme this morning, and it was super helpful!
1.0★Jul 2025
Terrible experience. We moved into a dirty home with unclean carpets, but still left the place spotless when we moved out. Renters Warehouse charged us $480 for cleaning, $250 for carpet cleaning, and $800 for paint/water damage — with zero proof or explanation, even after multiple emails and calls. No one responded. We’re now filing a claim in small claims court. Unprofessional and dishonest — avoid this company.
If you’re thinking of renting through them — be careful. Document everything and expect to fight for your deposit back.
1.0★Jul 2025
I am so completely disappointed in our experience with Renters Warehouse and specifically with Logan. We toured our townhouse and told him we were very interested but were open to start date because my house was still on the market. He made the impression that they were trying to look to have the unit filled within the next week or so and that they were going to have everything ready to go with the unit. On move-in day we found out the washing machine wasn’t working. It took over two weeks to have someone fix the washing machin. There were no smoke alarms attached in the entire house. There we…
1.0★Jul 2025
Avoid Renters Warehouse — this company enables fraud and has zero regard for tenant rights. We rented a home owned by Quesia Miranda and managed by Renters Warehouse. After moving out, they withheld our entire $2,685 security deposit and charged us over $5,000 in alleged damages.
The reality? Every single one of those damages was clearly documented as pre-existing in the official move-in inspection video — recorded and provided by Renters Warehouse. That video shows a full walkthrough and includes audio confirming the condition of the unit before we moved in. Yet both Quesia Miranda and Rente…
1.0★Jun 2025
Absolutely the worst management company I've ever had to work with. I've rented for 17 years across 3 states. We went 2 weeks without a working kitchen sink or dish washer. Luke is the only competent person that works for this company. Also they used to have 1700+ reviews and a 2.1 rating. They somehow got 1100+ negative reviews removed. Don't trust them
1.0★Jun 2025
I am getting ready to relocate from Greeley to the Northglenn/Thornton area, I applied for a unit that was going to be available July 1 paid the application fee received an email from Jesse asking if I was ready to move forward with my application after the showing, I responded and let him know that I had applied for the unit and received no response after that. I didn’t even receive an Adverse action letter informing me that I was denied nothing. I then emailed Jesse requesting to withdraw my application and possibly get a refund on the application fee, I paid since I heard no response regard…
5.0★Jun 2025
Rental Warehouse Chris Mulhern honest dependable empathetic about tenants rights, equality rights civil rights for low-income tenants very fair company very respectful company..
A company that's red white and blue and for everyone... All inclusive respectful of their tenants!!! They really try hard to communicate and service everyone I'm very impressed .. I haven't been held as a human being because I have low income and all my landlords thus far have treated me very badly sadly somebody else rented the dreamhouse that I wanted but I look forward to working with this company in the very new fu…
5.0★Jun 2025
Gavin was absolutely amazing and would highly recommend him. Gavin went above and beyond helping me navigate through this unpleasant process and made it easy and seamless!
I can’t thank him enough.
5.0★May 2025
Aileen is very fast and helps the tenants in every situation making sure both parties come to an agreement.
5.0★May 2025
Noah was extremely helpful in helping my clients navigate their rental and was seamless in providing top of the line service to make a rental cash flow better than ever!!!
5.0★May 2025
Chris Mulhern was a great help in finding a new home, the responsiveness is great and I recommend using Renter’s Warehouse for renting from an actual human ✌️
5.0★May 2025
I highly recommend Chris M - His dedication, expertise, and friendly approach made my experience beyond enjoyable and EASY. Thank you Chris & Renters Warehouse!!!
5.0★May 2025
Noah @ renter's warehouse is great to work with!!
1.0★May 2025
This is the worst company I’ve ever dealt with. It is entirely owner-oriented, prioritizing the interests of property owners to maintain rental partnerships. Once you’ve rented a property, the company shows little concern for anything beyond collecting rent. Even for simple maintenance requests, you have to submit multiple follow-ups, make numerous calls, and wait at least 10 days—only to have the request either denied or handled with very poor service quality. Property manager Rod is irresponsible person and doesn't care of the phone call or emails.
5.0★Apr 2025
I have worked with Daisy and she is very professional. Daisy was very prompt with any questions I had, she’s super friendly and very attentive.
5.0★Apr 2025
In addition to cheap rent, Kirby “King” Richard has been great at protecting the fief from marauders. All he asks is that we labour in his fields from dawn till dusk. It’s backbreaking, dirty, degrading work but he is sparing on the whip and lets us keep enough potatoes for most of us to make it through the winter. Sometimes when he is in a good mood he’ll throw crusts of good white bread down from his castle. Oh what joy to scramble for Kirby’s crumbs! It’s a shame that he has not produced a heir, despite a stream of fine ladies vying for his hand, for he is growing in age and fragility and I…
5.0★Apr 2025
Gavin provided exceptional service by going above and beyond in helping us find a rental home for our family. He made the entire process seamless and stress-free. We are incredibly satisfied with our new home and couldn’t be happier with our experience. Highly recommend Gavin from Renters Warehouse if you are in search of a new place. His professionalism and dedication ensured everything went smoothly and easily. Thank you, Gavin, for making this transition so enjoyable for us!
5.0★Apr 2025
Working with Gavin was such an AMAZING experience! Everything looked absolutely fantastic, and he truly goes above and beyond for his customers. I can't recommend him and his business enough! Keep up the GREAT work, Gavin!
1.0★Apr 2025
Terrible experience. We've dealt with Gavin and Daisy. The place was not cleaned and fixed up when we moved in. There was dog hair and smell everywhere, there was broken glass and beer cans on the rooftop patio, severe water damage in the ceiling, and tons of other issues. We've already had to submit 15+ maintenance orders and we just moved in. Cannot recommend strongly enough that you should avoid this company and any property owner that uses them.
5.0★Apr 2025
The Renters Warehouse team is easy to work with and quick with responses, a pleasant experience overall and definitely recommend using them for your property management needs.
5.0★Mar 2025
Gavin is great guy finally I got my beautiful apartment thanks for your help 😊
1.0★Mar 2025
I rented from this property management company for 18 months and never will again. We worked with Jesse, who was unhelpful and unresponsive for the entire lease. We felt incredibly taken advantage of by both this property management company and the property owner, Amber LLC, and would not recommend either. In fact, I’d avoid at all costs! Super sketchy.
Upon move in, the rugs and floors were dirty, the LED lights were dead, and the house smelled strange. A few weeks into renting our property, the upstairs shower started leaking into the downstairs bathroom. When they sent us a screenshot of …
5.0★Mar 2025
Ben is very thorough and responsive. We are really happy that he was able to find a tenant in a timely manner. We will recommend him to anyone who is looking to have their property managed.
5.0★Mar 2025
I would like to say rentals Warehouse help us out to find a suitable location for me and my son and our needs Jesse was a great help did help my son to get everything prepped and ready to go for the day of moving I would recommend to talk with Jesse more often and if I ever move I will ask for his assistance again he did help out us very well
5.0★Mar 2025
I do appreciate renters Warehouse they help me find a good location for my needs Jesse help me out tremendously with the application and everything that I needed to get situated into my new place I do appreciate his help with everything
5.0★Feb 2025
Worked with Jesse! He was easy to work with and very professional. Even replied to text as late as 11pm which was great considering I work overnight.
5.0★Feb 2025
So far renting here has been really a great experience. I have every intentions of renting through renters warehouse again
4.0★Feb 2025
Love my place
5.0★Feb 2025
⭐⭐⭐⭐⭐
I can't say enough good things about Renter's Warehouse, and specifically about my rental agent, Ben Beaty! I was living out of state and had peace of mind knowing Ben was handling everything for me. He did an outstanding job leasing my property, and he was always proactive in following up with tenants and ensuring the property was well-maintained. I never had to worry about collecting rent, dealing with maintenance requests, or vetting tenants myself. Ben made the entire process so smooth and stress-free. Highly recommend Renter's Warehouse, and Ben in particular, for anyone looking fo…
1.0★Jan 2025
This is the worst rental company I have ever dealt with as a tenant. When we went on the tour for our property, everything seemed great. However, when we went to pick up the keys, the place smelled terribly of cigarettes. By this point, we had already signed a lease. The Renters Warehouse employee who gave us our keys, Logan, remarked something like “Yeah, that’s the kind of thing you look for before signing a lease.” The portal would not work several times through the duration of our lease and we had to pay our rent in-person. Maintenance requests would often take several days or weeks to add…
5.0★Jan 2025
I'm very impressed with how this group operates. Having some understanding in how rental management groups work, these guys do it better than just about anyone I've seen.
Having a few minor issues with the home when we first moved in, Jake M. (our rep), was on vacation and was still answering our requests. Not only that, but they were extremely reasonable in making things right. Working as a go between us and the homeowner, I was expecting a day or two delay in response, but Jake was able to turn just about everything around same day.
Very happy with RW and Jake M. (would recommend 🙂)
1.0★Jan 2025
My wife and I both used renters warehouse for both of our properties. Communication was awful for my wife and I had the unfortunate pleasure of a tenant that stopped paying just after their 6 month guarantee. Awful experience for both of us.
5.0★Jan 2025
Jacob “Jake” McMorrow provided superior service when we were ready to put our property up for rent. He is prompt, thorough, knowledgeable, and friendly to name a few characteristics. We are thrilled to have partnered with him and Renters Warehouse.
1.0★Dec 2024
This is quite possibly the worst management company to ever exist. I get that they try to bend over backwards for their owners so that the owners continue to use them, but their incompetence in handling simple and easy to decipher issues is truly exhausting. They also have agents that simply lie to induce prospective tenants into agreeing to a lease.
We signed a lease for a house in Littleton, and the agent, Jacob McMorrow, assured us that the owner was going to drywall and finish half of the basement, including the two bedrooms. We also have written texts from him assuring us of this before …
1.0★Dec 2024
Very disappointed in this company. Communication is minimal, I had no heat for a couple weeks (during the first Colorado snowstorm) temperatures were extremely low. I even had to put blankets on my dogs. Also, no A/C for over a month during the summer. I had to use my portable A/C unit every day which made my electricity bill outrageous. These things violate the Colorado Habitability Law which gives me ground to break my lease. But getting a hold of anyone is near impossible. Would not recommend.
1.0★Nov 2024
Terrible communication! Had no heat for 3 weeks in November 2024. ( which is against CO rental rules) Temps in upper 20's and low 30's. Also no air conditioning during weeks in August 2024. Do NOT recommend this company!
1.0★Nov 2024
Terrible service
5.0★Nov 2024
We had a house to rent while we were traveling and remodeling a second home. Jake did an amazing job finding a great renter handling all showings, paperwork and communication.
5.0★Oct 2024
Love the neighborhood, it’s peaceful. The agent, Gavin, was nice and respectful and the service was good. ❤️
1.0★Oct 2024
Renters warehouse withheld the fact that there was mold and sewage present where my children played and bathed in our rental. They kept the results from us for over 2 weeks and refused to give them to us until we begged the sub contractor that came out to do the testing. We were also without AC for more than 3 months and they couldn't be bothered to fix it. So much so that they hired Fix it Home Solutions to then hire someone off of craigslist. I have two small children and they thought best to have some stranger from craigslist come on in the house. Brilliant! If you have the opportunit…
1.0★Oct 2024
This is a long review I hope you have make to the end. I had to trim some as I ran over the character limit. I looked at 4 places
The last place, and regretfully I signed and paid because I was feeling desperate and there was another couple there looking at it at the same time. (Word to the wise, if someone else is there when your there looking at the place, pass on it. Just saying)
The condition of the house is deplorable. I could kick myself for not taking a closer look the first time I saw it. The second time when I went to pick up they key, the agent forgot the key, no kidding, really. I d…
5.0★Sep 2024
Jake was professional to work with and answer all of our questions before we began the management process. During the tenant screening process, he responded timely.
5.0★Aug 2024
Thanks to Gavin for working so fast to get my home rented! Direct, fast, and friendly!
5.0★Aug 2024
My fiancé and I couldn’t have had a better experience working with Gavin. He is professional, communicative, and always on time. We felt like he had our best interest in mind throughout the entire leasing process, which was an exhale relative to other property management companies we’ve worked with. Thanks again, Gavin!
1.0★Jul 2024
They might have good customer service for the home owners but for the renters they’re the worst property management company I’ve dealt with. Our AC has been out for over a week when the temps were above 90 daily and they’re were air quality alerts. Since it’s been out we’ve had three separate companies come out for estimates but it still hasn’t been fixed. My wife and I have been sleeping outside because the house is 90 degrees and uninhabitable. I’ve asked for auxiliary ac units three separate times and have been ignored. The only thing they’re good for is collecting rent on time but that’s o…
5.0★Jul 2024
Jesse was amazing. I mean he was really really over the top.
1.0★Jul 2024
My wife and I have had to reschedule two appointments now due to an issue regarding timing not being good for current tenants of a location. I have adjusted my work to accommodate
both times and today we hired a baby sitter to watch our child to accommodate the time scheduled for today. An hour ago we received an email requesting we reschedule. I have called the numbers provided and have not been able to speak with anyone. The agent involved’s name is Jacob McMorrow. If you are receiving this message we will take our business elsewhere.
5.0★Jun 2024
Prompt service, outstanding communication, great assistance in finding qualified renters. I would recommend Ben to anyone.
5.0★May 2024
Had a very positive experience with Jesse. I appreciated his assistance.
1.0★Apr 2024
Given keys to house with active Gas Leak. Besides the issues had with Logan Richard's communication (poor at best with week breaks between his responses), we were given keys to a house with an active gas leak in the basement. Glad I called the gas company to come check the issue before moving items over. You are unable to talk with the office and have to submit a request for a call back. Whether renter or leasor I would avoid this company. ***Update: after submitting the maintenance request the plumbing vendor called me and informed me it would be "a waste of [his] time" to come out and verify…
5.0★Apr 2024
Tim Emery took care of all my tenant contract needs and was responsive. I hope Tim continues as the rep for my rental property!! thanks Tim!
-John Emery
1.0★Mar 2024
Terrible company. They lowball the rent values and try to lock you in to multiple year leases. If you have problems don't expect them to be resolved quickly or professionaly. If a tennant has HOA viloations and fines. They will not persue payment from the tenant or take responsibility for those charges. The impresson is that this is a property management company and that is not the case. Low fees means low services.
5.0★Mar 2024
Great 2 years renting through RW. Luke and Jessie were both super helpful.
5.0★Jan 2024
Jessie was amazing, it didn’t take him long to find the tenant for my property. Within 10-15 days his got the tenant for my property and he is very polite and Professional. I would definitely recommend to let Jessie handle all your tenant finding from the renter’s warehouse.
1.0★Nov 2023
The worst company I've ever met, they disrespect everything, I've been without a garage for a whole week and they don't bother to do anything except check full quotes, I don't suggest approaching this company under any circumstances