Ross - A division of Envolve Reviews

A sad way to live for senior citizens. Raw sewage flooding. No hot water. Cigarette smoke in units and common areas. The smell of death and unsanitary conditions. After a year of filth with no results I'm done.

I get that liggins towers I waited over a month for the AC heating unit in the bedroom to be fixed maintenance man came up very rude non-professional it's very rude young man still nothing fixed in my apartment very bad attitude

My neighbor was just today found dead October 9, 2025, I had a feeling something happened and emailed management to do a possible welfare check due to lack of activity on my door cam on Sept 26 2025 (2 weeks earlier)!!!!. They didn't do anything. Just had maintenance throw his frozen boxes of food outside his door,that were stacking up, in the dumpster. If I were his family I'd be absolutely furious with management being alerted to a possible death and doing nothing . Then finding out two weeks later it's EXACTLY what happened. This is beyond unprofessional. Imagine if it was your family…

This property management team was an absolute disaster. They let the building fall into complete disrepair, showing no concern for the safety or well-being of the tenants. They failed to secure the premises, allowing unauthorized unhoused individuals to turn common areas into unsafe and unsanitary spaces. These people defecated in hallways, used drugs and left their trash all over the building. It’s clear that the building is being used as a financial maneuver by the slumlord owners, deliberately representing it as a loss to exploit tax loopholes and maximize their own gain—while completely di…

Would like my deposit back. Still waiting. Had 3 managers in one year.didnt care for tenants.

Ive been without ac for 2 months, management slow to answer emergency work orders, maintenance left my door unlocked one day, no acknowledgment to the problem after being told to email sub par living conditions due to A/C being broken since the start of summer. Some of these issues are from property management but the lack of involvement from corporate during this heat wave is obscene.

Been living at Kendall apartments for over 9yrs never really had problems but this year actually the past 2 I've been waiting on a AC unit to be put in my apartment and with this 100 degree weather it's not working out . I've called management multiple times , emailed and no responses..there has to be something to be done about helping the residents out when they need it ..

If I could give Austin Apartments manager zero stars I would. Manager is rude and does not care about residents or what goes on in the building. There is rampant drug use and other criminal activity she has been notified about and she has done nothing. 8/7/24 Update: Still rampant drug use, fights in middle of the night, drug users coming too my back door ( I have a Ring Camera). Caretaker James is useless- he leaves doors to the building when he's doing his "work". Of course there's nothing in the record about the drug use or other violations because the manager, Crystal, doesn't inform corp…

We currently live at the Mariposa Apartments, and the management has constant turnover almost every other month nearly, Also, the manager, Julie has no regard for people of color or low income people, Over the course of living here, I was diagnosed with depression, and I have never hated living somewhere more than here Clearly, Ross management doesn’t care about people they only care about money, there are so many homeless people that come in here or you might as well call this is Salvation Army