Zellis Residential Reviews

Zellis took over as management for Amber Apts in April. At first they communicated much better than the previous owners but that was short lived. My mother fell on the property due to them not maintaining the courtyard on May 30 and after multiple calls they have done nothing about it. They haven’t even apologized for the incident. Today I took my mother to a doctor appointment and an exterminator was planned to arrive while we were gone. When I arrived back to my apt, maintenance changed my locks (without my permission) and left my apt unlocked. This is a safety issue and apparently safety is…

During my tenancy at a Zellis-managed property, I experienced multiple billing and recordkeeping issues that required extensive follow-up to resolve. Over $1,000 in pet rent charges were eventually reversed, a $48.66 credit balance initially remained unpaid until challenged, and $253.96 in Property Verification Insurance charges were assessed despite continuous renter's insurance coverage. The BBB complaint I filed regarding these issues was ultimately closed as "No Response" after the company failed to respond. Based on my experience, I recommend tenants carefully review account ledgers and m…

I had great communication through out the process, from viewing a unit and then leasing, with Crystal. Appreciated her prompt and thorough responses - it helped ease the anxiety that can come from renting. Thanks again!

Do not rent from this company. I had a totally fine experience with the building until I had to deal with management to try to solve a problem -- the building manager, Tres, ended up being incredibly incompetent. At the beginning of March, I had a new neighbor move in next door that continually smoked marijuana in their apartment. There is no smoking in the building -- I tried to leave a polite note on their door about it to no avail. So I contacted management. They sent out an email to everyone in the building reminding people not to smoke, but whether they actually talked to my neighbor, I …

Wheelhouse/Boutique changed management companies to try and get out of hot water. This is reminding us of shell corporations, but who are we to allege? Speaking of, allegedly, employees are mistreated, andex- residents are consistently denied security deposits. A Zellis Residential Union should organize.

Inept management of Cockroach infestation for 6 weeks and on going. Filthy common areas and a bullying maintenance man. My recommendation is “Live anywhere else.”

The conditions in my apartment are uninhabitable. The current temperature in my unit is 85° because Zellis refuses to turn on the central air that isn't connected to our thermostats in any way. My personal air conditioner trips the breaker and I have been without electricity for 2 days. Zellis refuses to address the root problems. These conditions are making me sick and I'm struggling to sleep. I drive for RTD, so nights I cannot sleep are days I cannot work. If this continues, I'm likely to get fired. My mental health is suffering severely. I just can't do this anymore.

The worst rental company I have ever dealt with. I have been waiting for my deposit for months now and still haven’t received anything after they confirmed that they would be mailing it to my new address. I have tried calling and left several messages but I just contacted my lawyer and plan on taking them to court for charging me a full months rent when my lease was up and I was moved out by the 22 of March. And for with holding my deposit after they said they would be giving it back to me. Extremely unprofessional and the satori building was honestly disgusting and not taken care of at all.

I moved out of Pioneer Apartments in September 2025. My roommate moved out in August 2025. Per the lease, the security deposit and itemized statement were required within 60 days. That deadline passed in November. As of today, I have not received my deposit or any formal accounting. Since January, I have made repeated attempts to resolve this through calls and follow-ups. Each time, I have been told the same thing, that the deposit was “sent” or that someone needed to check with a manager. There has been no documentation, no tracking information, and no resolution. I was also told the deposi…

Wheelhouse/Boutique/Zellis are slum lord property management companies. As a lot of other reviews show, they come in and buy perfectly good complexes just to run them into the ground. I previously lived in Country Lane Apartments on Allison St (now Arvada Trails). It was run by two older individuals who kept up with everything and listened to everyone’s needs. Lovely place to live before Wheelhouse took over. Now, it’s literally a drug den that they are slapping paint on. Homeless people coming in and out constantly. Construction workers who harass residents. It’s not safe and they don’t care …

The elevator in my building was broken This morning. I am handicapped in a wheelchair so that stairs are not an option. The ADA unit I live in is on the 2nd floor. Brandon, the maintenance guy came out within the hour and got the elevator working So I was able to make it to my important doctor's appointment. I've seen brandon a few times now And he does a great job!

Class-C Rental Trash. This management company has very little respect for residents and makes an abysmal effort in maintaining health and safety of their properties.

I have lived in the same apartment for 8 years and have never experienced issues until the property management changed to Zellis Residential. For the past several weeks, I have called and emailed multiple times with no response regarding my lease renewal. My fixed-term lease ends in late April, and under City of Denver tenant laws, landlords are required to provide a renewal or non-renewal notice at least 90 days prior to lease expiration. That deadline has passed, and I have received no communication or documentation.Rent payments are processed quickly, but tenant communication and complianc…

It’s true, don’t expect your security deposit back. It’s been over 4 months since I have moved out, they owe me $2000 and all they do is delay the process, continue to say they’ll send it and nothing ever arrives even after multiple demand letters, and offering to make it easier for them by picking it up they will simply lie to you. I will be filing in court for the treble amount given their clear bad faith withholdings. Disappointing that a company that straight up withholds people’s money illegally is still allowed to continue. I would not rent from them if I was you, in 2026 is a renters ma…

RENTER BE WARNED worst renting experience I have ever had. They will ghost you at all cost. Not return your security deposit, and once you sign they’ll slowly become rude to you. Go with cornerstone. I hate to say it but even fourstar is better than this terrible company.

This company manages Art District Lofts. Unprofessional. 12 false fire alarms in 7 months. No ownership of issues. Do not return contact regarding issues. Uninhabitability!!

I moved out of one of a Zellis/Boutique property in SEPTEMBER and still have not received any word about my security deposit. I call Stephanie almost every week and have never heard back from her, not once. DO NOT rent from these people. Please read reviews. People have absolute horror stories from living in Zellis properties. My ceiling above my bath tub caved in multiple times and each time they took their time fixing it. THERE IS A REASON THEY REBRANDED FROM BOUTIQUE TO ZELLIS. Update: they called me while I was in a meeting and did not leave a voicemail. I have been continuing to call bac…

BE WARNED THIS IS A REBRAND OF AN ABSOLUTELY AWFUL APARTMENT COMPANY!!!!! Go with literally any other company in Denver!!!! Do not fall for the rebranding if WheelHouse/Boutique Apartments!! They are super supportive through signing quick and easy then you’re stuck and will quickly learn how awful they are. Moved out in September 2025 my friend moved out in August 2025!!! Well over 90 days until he heard anything about his security deposit. It’s been over 90 days since my lease ended and not a peep they asked for forwarding address then disappeared through this rebrand!!!! I have rented wit…

can't actually be bothered to do anything. I've reached out multiple times to change parking spot and get a new permit sticker, they just say they'll work on it and ghost me. One of my neighbors has had a dispute with them for months over rent and they've been unbelievably slow to work on that issue as well.

This company is unprofessional!!!! I canceled my application with them December 3rd 2025. Amanda text me that day that she would issue the refund for my holding deposit. I have called and left multiple voicemails, emails and text messages no response. I have left voicemails to Jess,Carol,Olivia you name it no one returns my calls. All I want is an update on my refund since I’m yet to receive it!!!! I should take legal action at this point per Colorado law they can end up paying me 3x’s the amount. Horrible experience with this management company!!!!!

live at Tula Apartments and the first time Denver was hit with cold weather, our heat stopped working - blowing out completely cold air. Maintenance was there first thing on Monday and was able to figure out the problem. due to having to order a part, he went to the store and got us heaters which have made it livable while waiting on the parts to be fixed. so helpful!

Do yourself the largest favor and never rent a property from this company. Had so many issues within even the first month of living at one of their properties and it takes them literal weeks to respond to emergencies. The rent is insane high for small square footage. They have no security of any kind. I've never felt more unsafe in a place that charges a disturbing amount of money for what you experience. Cornerstone is great from my experience and im sure there are other companies as well that are decent enough were you will at least feel safe and are able to get ahold of someone in regards t…

Wheelhouse/Boutique/Zellis/etc is terrible. I moved out in July and didn’t get word about my security deposit until day 65 after my lease ended. Such a big property management company should know Colorado law. They finally sent me the letter saying I would get my full security deposit back. I was hopeful! But no security deposit showed up. After threatening legal action, Samantha Chacon was VERY reassuring that she would get this resolved for me. Gave her some grace, hoping something had changed with new management. She has since stopped replying to my emails. It’s sad that we have handle this…

The levels of frustration with this company do not cease to amaze me… A prior review I left said that they had at least good maintenance team now I’ve been trying to get them to repair a giant hole in the window in the middle of winter for months now… They continue to close my maintenance request tickets saying they’ll update me at a later time, But instead, just come over with duct tape and cover it, but it won’t stay and is not a solution. Highly recommend staying away from this place.

I would like to recognize Ryan, the maintenance tech for the Sylvia Mae building. Since he's started here, I’ve genuinely felt taken care of and secure in my unit. He is always on top of every issue that comes with maintaining an older building, and he handles everything with such professionalism and care. He is personable, genuine, and kind—truly the greatest asset this building has to offer. He’s quick to address and fix any problem, keeps me updated at all times, and always makes sure I know when he or a contractor will be entering my unit. It’s clear that he truly cares about the residents…

Absolutely do NOT rent from these people. This is such an abysmally managed company, and you will literally never get someone on the phone or to email you back in any sort of reasonable time frame, if at all. In May, I dropped off a properly sealed and addressed AND marked rental assistance check for them, over $8000, and AFTER crediting it to my account, they removed the credit in August without contacting me in literally any way. It took me two weeks to even get ahold of someone which I could only do by calling the leasing office and posing as an interested tenant until I got someone on the …

Seriously this company is complete garbage the maintenance guys are great but management is absolutely unresponsive. Lies to you. Say they’ll get back to you. Send out email saying anything you need. Please just respond to this. We’re here to help and then do not respond. I’ve literally been dealing with the same issue for over eight months the portal doesn’t work. People cannot pay rent through it and they do not give you any options to pay rent otherwise. Everyone in my building South Majestic is having the exact same problems and no one can get a response. Megan and Jorge have promised you …

I had first loved the Chicago style of the apartment and the idea of living next to downtown Denver, but after 8 months of finding the building in anything but a clean state, homeless people sleeping in the staircase, no reliable parking despite being told I was on a “waitlist” that evidently doesn’t exist, maintenance that entered our apartment without our consent or knowledge, the landlord is unresponsive and takes no accountability for anything that happens with the apartments themselves, instead blames tenants for mishaps, broken and dirty laundry machines that have ruined most of my cloth…

Ian on the maintenance team was amazing! He was extremely communicative and fixed a busted pipe in my kitchen so fast and did a great job!

My time living at the Dolphin Apartments did NOT bring harmony into my world. My roommate and I had relentless maintenance issues and unpleasant interactions with Boutique (now Zellis) admin. From heating issues, to attempted break-ins left unresolved, to straight-up health hazards, we had a turbulent experience. From the beginning, I knew that our lease term was going to be a rocky one. When I arrived prior to move-in, the unit was visibly dirty, from the windows, to the kitchen, and even the ceilings had some kind of debris and mildew on them. The window screens and locks were also damaged,…

Don’t be fooled they just keep changing their Name because they’re a horrible company. This is Wheelhouse and boutique apartment they are absolutely terrible at customer service. It takes months and months and months to get any sort of response to any sort of problem they overcharge you their system don’t work and good luck getting anything fixed. Highly recommend to stay away from here if you’d like to live a peaceful life in your home

DO NOT RENT! They lost my money order for October rent, all I keep doing is calling and getting transferred to different people. Also there have been multiple events that have happened in my building that have made me fear for my safety and I sent an email listing out all events (which police had been involved multiple times). As a single female I fear for my safety and they are super irresponsible and won't respond.

If you’re trying to find an apartment wheelhouse does have cheap, cute places, unfortunately there is little care for their tenants after you sign a lease. I came home from work the other day and with absolutely no notice the management company changed from wheelhouse to cornerstone; residents should have been notified of the change far earlier than day of especially because this changed our rent from having utilities included to individually charged. Along with this there’s no real care for quality of life of residents, only three dryers for a building of +50 units with no that was constantly…

AVOID AT ALL COSTS! I am a current resident, and I have been calling for months trying to even schedule an appointment or have a conversation with a property manager about a traumatic event that happened in my building. I have left a dozen voicemails. I have called dozens of times during office hours and have been transferred to everyone and anyone that have the power to help and have never gotten an answer or call back. The worst property management company I’ve ever leased from, and that’s really saying something!

I lived at the Pearl Apartment property for two years and would not recommend it. Management has very high turnover and is extremely unresponsive/unhelpful. Maintenance is the only part of the company that consistently follows through, but even then, many issues were never properly resolved. The air conditioning never worked reliably, and the washers and dryers were constantly out of order for long periods of time. I also experienced ongoing problems with mice that were never fully addressed. During my time there, I had a neighbor who repeatedly harassed me, and despite multiple reports and …

Ryan the maintenance man came at 10:30 at night when I dropped my phone down the trash chute! Incredible!

Been living in one of the buildings owned by this company for a little over a week. Absolutely love it here. Had a minor maintenance issue that I put in a request for, it was handled quickly, professionally, and they even made sure to work with my schedule. Shout-out to Ricardo Garcia, best maintenance man in the business.

An edit on this review is that I'm very appreciative of Greg who called me this morning to address my ongoing concerns and safety issues. He was able to provide answers, validation, and compassion. It helped put my mind at ease. The overall communication with property management still needs improvement which is why I changed my review to 4 stars, but I'm hopeful this will get better in time. When my lock froze on my unit door back in the winter, maintenance was SUPER helpful in getting that taken care of. I live in the Satori complex and my complex was previously owned by a different PMC, Bout…

Chamber lofts is a great place to live. And maintenance guy, Greg Charis is very knowledgeable, friendly and always willing to help.

So grateful for the maintenance team here, especially Greg, who has always gone above and beyond to help!

Given that the building I lived in, The Burlington, is possibly going under new management, I’m not sure that I can say much on the new management; however, for the past year and a half I lived there… it was decent. There were definitely issues with maintenance responsiveness in the latter part of the second half of my lease, but I think that was due to new staff for the specific building. (With that said, Ryan was amazing for all the work he did to help tenants.) It’s a really gorgeous building, but the changing of company ownership really messed up tenant appreciation. The biggest one still …

Wendy the Property manager was fantastic to work with during the application and move in process! This property is very clean and only 2 blocks away from Sloans Lake!!

Would not recommend this place for anyone. Leasing company is not helpful and extremely difficult to communicate with. Your requests will go unanswered. There are much better managed properties to rent from around town that operate like a professional business company should.

The manager here Wendy, is the best manger ever! She’s so very professional & always willing to help! Shes soo very sweet!! So just great all the way around!

Ian was very helpful ….and very professional…helped with many issues!

Ricardo Garcia came to do the work on my apartment the morning after I submitted the request, he fixed the issue quickly as well as another issue in the apartment I hadn't submitted a request for! Great work

maintenance review - submitted a request at night to fix a leaky shower head. ricardo g. came the next morning first thing to take a look. he was able to quickly identify the issue and get a new shower head within an hour.

PLEASE save yourself the nightmare of renting with Boutique or Wheelhouse apartments. This property management company does not care about the health or well being of their tenets and will try to squeeze every last penny they can out of you. They will not take accountability for their lack of adequate management or make any effort to improve their properties. Expect the dumpster looking like a landfill, bed bug infestations, tenants smoking inside, filthy laundry rooms, and very limited communication from any staff at the company. Wheelhouse, Boutique, and Portus LLC are slumlords as many othe…

So horribly managed. You pretty much have to say anything is an emergency for anyone to bother acknowledging a maintenance request. Impossible to get a hold of, they will not answer the phone so they tell you to email them which they also don’t ever check. Been trying to get a hold of them for weeks and I’m running out of options. It was good at the beginning of our lease but somewhere along the way they forgot property management meant managing properties.

Derek was great when I needed new disposal . He was quick getting in and out , very clean as well . Thank you .

The buildings they manage are NOT SAFE! I was assaulted by a trespasser, there is no security, not even camera monitoring - because I guess they'd rather the tenants protect themselves, or get hurt and go to the ER, so that they can save $100 a month on camera monitoring. The building uses a key fob system, and many fellow tenants don't challenge the homeless people. Note that two 911 calls didn't get the police there until the damage was done, and my attacker was watching TV in our lobby when the cops got there. I’ve seen plenty of incompetent management, but the current combination of ho…

I wrote a review a year ago about boutique taking over our complex and raising the rent $450 a month. Here we are a year later with a rodent infestation and another $200 a month rent increase. And to boot- trying to reach someone about any issue is nearly impossible. The only reason we are still here is because we are close to my kids school. Please consider renting elsewhere if you are looking!

Just recently had a maintenance issue, that could not have been resolved any quicker! The maintenance Representative Derek was not just courteous, but very quick to assess my maintenance request and get it taken care of!! Thank you Derek!

PLEASE READ DO NO MOVE HERE: This very well might be the worst property management group I’ve had to deal with. Impossible to get in touch with over the phone or email as it relates to your actual property, and don’t even mention when it comes to getting your security deposit after the fact. I thought the only way to get to them was by going to their actual office location. Nope, there is NO ONE there during hours - I’ve now tried twice. 3 weeks ago i was told my deposit was getting shipped after pestering this group for a couple weeks. I’ve received nothing and I’m in the SAME zip code (they’…

June is amazing! Always kind,communicative,works hard and hears out your concerns! She made living at Turntable Studios a breeze and never made me feel stressed about any living situations! She always does her best to find things to make the residents feel included and tries to find ways to upgrade the building to make it feel more at home! You can count on her!

Moving into my new apartment complex (Turntable studios) has been one of the most seamless and enjoyable transitions I’ve ever experienced, and I owe it all to the incredible leasing agent, June. From the very beginning, June went above and beyond to make me feel welcomed and supported throughout the entire process. She didn’t just show me around the units — she took the time to understand exactly what I was looking for in a home. Her attention to detail, patience, and knowledge of the community made a world of difference. It wasn’t just about signing a lease — it was about finding the perfect…

Thanks to Jaime for helping out! He was really professional and fast with a repair. Everyone at Avenue 8 is really great.

The staff is super helpful and considerate. The building is well kept and you can feel the history in its bones. Super affordable for the area.

This was the worst management company I've ever had. Couldn't get a hold of anyone to address concerns, and when I did get a response they would say they working on it and nothing would ever be done. They charge a bunch of administrative fees for doing nothing. They pain job they did un my apartment looks like it was done by a five year old. The door to my bedroom doesn't close because it was not hung properly. I could do a better job than they did and I'm not even in that industry. WORST MANAGEMENT COMPANY EVER.

Boutique took over the management of my building the first of the year, and I am so thankful. They actually answer phone calls, complete service requests, and are concerned about their residents. Ryan Hayes, our Maintenance Supervisor, has been especially helpful, and I'm grateful he is on the JOB!

they have decided to remove security contracting when residents consistently complain they feel unsafe in the area. Several homeless heard screaming outside buildings and break in attempts. Do not work with this company.

I just wanted to say that Ian Burnside, with maintenance, has been nothing but an incredible help since I’ve been with these apartments! He’s made this experience so much smoother and better and I’m so grateful for it.

I rented an apartment at ART STUDIOS, Denver, and it is managed by Boutique Apartments. It has been three months since I moved out of the apartment but I have not received my security deposit yet. This has by far been the shittiest experience I have had renting in Denver. update: 04/22/2025 4 months, long chain of emails (mostly one sided) and tens of unanswered calls later, I still have not received my security deposit. Blaming on USPS delivery, to not having it ready when I said I will have it picked up from the office, to change in system for refund and what not - I STILL HAVE NOT RECEIVE…

very poor customer service. unhelpful staff. lack of organization and accountability. poorly cleaned and maintained laundry facilities. bad management company.

I've been living at Emerson Lofts for about 9months now and... ⭐️⭐️⭐️⭐️⭐️ stars for maintenance! When I first moved in I didn't feel like my apartment was cleaned throughly enough and they sent one of the maintenance guys relatively quickly and he was nice. Since then I've had minimal issues, like my blinds and filters, and Allan has been the one to come by and he's been AMAZING! He's always so friendly and knowledgeable and has been so sweet to my dog (who now loves him) and I know I can rely on him to get things done and he's communicative!! Make sure Allan trains all new folks and you'll ne…

I wanted to take a moment to commend my maintenance technician, Brandon for the outstanding work he performed in my apartment. I submitted a service request for a missing piece in the microwave, a dishwasher that wasn't washing thoroughly, a dryer door that wouldn't close properly, and replacing my sink faucet. He resolved each problem and took the time to explain what he was doing and offer preventative tips. I'm extremely satisfied with the quality of his work and his professional demeanor. Thank you to Brandon!

Allen is the man I blading have hot water and now it’s back heck yea my light was broke from microwave and that hot fixed also very professional and friendly love living here

The staff Derek Gonzales ,Katey ,and everyone here has done amazing for being able to get things done and they did it today fixed our blinds and been able to get back to what we like doing at night with TV time baby let's go boutiques apartment team giving you all 5 stars. If we have problems with anything Katy o= one of her amazing staff will handle it all in a great timely matter love you guys from the Delgado's family to you.

Very clean and quiet

I wanted to give a shoutout to Ryan H who is one of the maintenance guys. He has been incredibly helpful, specially during emergency maintenance situations. He genuinely cares about the residents and goes out of his way to make sure everything is good.

Wendy is the absolute best. She was able to get me into an apartment on very, very short notice. Truly a blessing. Keep her around. Thank you again!

Yesterday there was an issue w my heat where our place was completely freezing, woke up and went to Youtube University to try and fix my thermostat myself, went to work thinking it was fixed but came home to a freezing apartment. My kids said "Elsa was in here" so I felt bad I had to call late but had to do a request. Ryan, was so awesome, reached out very quickly and even informed me when he would get to my place and fix our heat. He got there and got right too it, even let me know some tricks on how to deal w the thermostat. He was very sweet and kind, fixed the problem, and even checked to …

Nothing but great things to say about the entire Boutique team. We work with them on a number of properties and they are first class and professional and care about their residents and vendors. Highly recommend!

They increased my rent from $1375 to $1675 for a studio. A $300 rent increase is appalling and a clear disregard for tenants' health and safety. I'm lucky I have the money to move, but some other people do not and have nowhere to go. And that apparently doesnt matter to Boutique Apartments.

I submitted a maintenance request on Sunday night and Ryan showed up Monday morning and fixed everything! Great service.

I've lived at Denver City Lofts for over 25 years now, and as a PWD, everyone has treated me well, and with respect

Excellent Maintenance! Anthony did a great job and responded very quickly to the service request.

My entire experience from the tour to moving in was a great experience!!! Everyone’s incredibly friendly!

“Absolutely a 5-star experience! Kyle and Michelle are an incredible team, making my move-in process the smoothest I’ve ever had. The facilities are amazing—well-kept, modern, and designed to impress. Michelle, the manager, is so attentive to all the residents’ needs, always going above and beyond. Plus, the beautiful Christmas decorations and the lively atmosphere really make this place feel like home. Hands down, these Denver City Lofts boutique apartments have it all—fantastic team, stunning units, and a welcoming vibe. Highly recommend!”

Maintenance (Jet Hughes) was extremely quick in handling my request. Very much appreciated with the holiday season in full swing.

I can't say enough good things about this property management company since moving in almost a year ago! Also Tony, who oversees maintenance is awesome. He's not only incredibly friendly and approachable, but also punctual and dependable. He always handles maintenance issues with professionalism, and I really appreciate how trustworthy he is. Recently, when I had some car trouble, Tony went above and beyond to help me out. It's rare to find someone so genuinely helpful and kind. Highly recommend him!

I live at Emerson Lofts - I appreciate Allan Ramsey coming to my rescue and fixing (a minor)washer machine issue but to me - a (huge) troubleshooting issue. I appreciate your professional Washer Fix it skills you pros have! - Marlena :)

I put in a work order on Saturday, and had Derek Gonzales come first thing monday morning. He was courteous and quick, explained the issue and fixed it in no time. Thank you!

One of the maintenence guys (Derek) was awesome. Responded quickly and professionally.

Great service. Quick to almost immediate fixes and response to the request submitted. Very friendly staff. Mr. Derek Gonzalez explained clearly the process to fix every issue encountered in the apartment.

Mr Jet Hughes and Courtney was very nice! Thanks! God Bless

Derek G was quick and efficient on my maintenance order!

Great maintenance Tony!! I lived at Art Studios on Lincoln. Tony was extremely kind, and helpful! Made my experience so great, Thank you Tony!

Maintenance team has been great. They are always here so I know if I need anything at all they can help. Tony has been great in helping us in everything we needed and has always been there to answer any questions.

This is by far the best apartment complex I have found in Denver so far!! I love the layout, I never hear anyone in my apartment, the apartment itself is beautiful and clean, the amenities are exactly what I needed, and kept up very well! I placed a work order in within two days of moving in, and the problems were fixed within 24hrs. The front desk employees, Wassein and Kimberly, have been the sweetest and most helpful front desk associates I’ve ever had in the state of Colorado! Overall rating from me is 5 stars, and I don’t plan on moving until they make me lol

Fantastic service. My disposal wasn’t working. Alan called me on the day that I requested service before coming over to fix the unit. He was knowledgeable, friendly and professional. I am completely satisfied with the maintenance service at Canyon Crest Apartments.

So far it's been great. Had an issue with the dryer but Derek was able to fix it almost immediately.

I just moved in to Rocket Apartments and so far I love it! My leasing agent, Stephanie, has been kind enough to walk me through the entire leasing/moving process and has continued to help me even after I've moved in. She is very quick with her responses and is always so kind to me. She's been an absolute pleasure to work with.

Michelle Fierro has to be the best landlord I’ve ever had, I’ve lived at one of their locations for 2 years and my stay is coming to an end but I just wanted to shout her out! Try entire time here was managed well by her and anytime I had crazy amounts of questions she always pulled through! Yall have a great leader ❤️

I can't say enough good things about the team at Boutique/Wheelhouse! From day one, Ella has gone above and beyond to make sure that me and my roommate felt welcomed and cared for. Her responsiveness has been exceptional—no matter what time of day, she was always quick to address any concerns or questions we have. Ella and Christa’s kindness and professionalism have truly made a difference in our experience here. They took great care of us, ensuring that our move-in process was smooth and stress-free. Their attention to detail and genuine care for their residents is evident in everything they…

Wendy, the apartment manager, at Boutique Apartments is always super helpful! She’s always quick to respond to her tenants and helps out in any way she can! She makes living here even better!

The maintenance team is great and respond really quick! Derek Gonzales has helped me a out a couple of times, he's very helpful and knows the workaround for all the issues related to maintenance.

Derek Gonzales is a very attentive maintenance technician. He answers work orders very quickly and ensures that your problems are fixed within a good time frame.

Olivya was so helpful in my apartment hunting process- super responsive, friendly, polite and professional. I have loved getting settled here at Signalmen and highly recommend working with Olivya to get your perfect apartment match

Great apartment. The maintenance is really responsive and the buildings are clean. Wendy, the leasing manager, is incredibly helpful as well. Would highly recommend x at sloans

I’ve been moving into one of the properties, The Signalmen and Olivia, with management has been amazing. I’m infamous for having a million questions a long the way and she’s answered every one of them and is exceptionally kind and accommodating. I haven’t really been in the building long but I love how clean it is, they have a schedule for updates and maintenance, the apartments are in great condition. I’m happy so far!

Wendy was kind and extremely helpful. Apartment is very clean and neighbours are welcoming

They left my ceiling cut open with bugs and plaster falling out for over a week. When I asked for a rent credit they refused, tenants aren't important to them. The hot water doesn't even work 100% of the time in my building and I'm pretty sure the side stairwell is collapsing because it's held together by duct tape. They called engineers out earlier this year to analyze it and I'm unsure of the structural stability. See the attached photos. They have deprived Aperture residents of laundry for over 3 months, alleging some sort of contract deboccle. The swamp cooler was moldy when they activate…

I have been having issues with troublesome neighbors, when trying to deal with the issue Tony was incredibly rude, dismissive and condescending. It was without a doubt the worst interaction I've ever had with a customer support or property management I've had in my entire life. This interaction may be the single biggest factor I consider when deciding to leave this property which is barely maintained. Everyone can do better by avoiding apartments managed by Boutique Apartments.

The application process took over 8 months for my handicapped son

Just moved in last month from North Carolina and Turntable Studios is amazing! Leo and everyone at the leasing office are amazing and extremely helpful! Made my move in smooth and easy! Also Brian with Maintenance is awesome as well(and tells some pretty good elevator jokes!) ! Great staff and even better place to live!! Happy to be a resident here! :)

DO NOT USE: Understaffed and outsources all their services to 3rd party companies making it nearly impossible to get ahold of anyone who can actually help. Make no mistake these are slumlords masquerading as a boutique property management company. Will not be renewing my lease and I will be avoiding like the plague in the future.

They take the word "management" very lightly. More time is spent defending themselves in Google reviews than actually managing their buildings. *Edit* Changed review from 1 star to 3. Things have been looking up. I saw our new Property Manager on site, which is a first in the year and a half I’ve lived here. I submitted a ticket about a water leak and maintenance showed up in less than 20 minutes. There’s still a long way to go in terms of improvements needed, but there are good signs that progress is being made. *second edit* Please disregard the first edit. I know that the market in Denver…

Worst property management company I've ever dealt with still the charges me foray even though my lease ended in April still waiting for that money to be posted on my account no communication between management and tenter tried to renew have paper trail that I sent it in allgo8

Jaime Peiez always comes to help whenever I submit a maintenance request! He’s always prompt after I submit the request and always fixes the issue fast, always very nice! Appreciate his help

The management team, particularly for Kenilworth Court, are frustrating to work with. There have been multiple security issues in the building and management does nothing about it. Would not recommend.

I've lived at Emerson Lofts for 3+ yrs and Matt & Craig are always very responsive with maintenance issues. Set us up with a brand new washer and dryer. Great service :)

It should be illegal to rent the properties these people have. Calling yourself boutique doesn’t change the disgusting apartments you rent out. You refuse to have maintenance show up when pipes leak, ignore infestations and will do anything to make a buck. Who hurt you people as children that you are so darn cruel to your tenants?

Boutique apartments just took over a townhouse property that we have lived in for almost 4 years. They gave no advanced notice of the transition and I received a notice the day that they took the property over. I reached out to the property manager to inquire about new policies and what we would be looking at for rental increases (we are not currently in a lease). Stephanie said that she would call me back and never did. Then this week I got a renewal letter and they are raising our rent by $450 a month plus now they are charging for utilities. I left 3 more messages for Stephanie and surprise…

An amazing apartment building and staff. All the workers, especially June, are as helpful as can be. Move in was smooth! Highly recommend living here.

I always get tremendous service from Jaime when I put in a maintenance request at my apartment complex! He is always quick to get to my requests and offers really open communication about the work that has to be done.

Mail room consistently broken into, left without a light for over a month which is a safety hazard. No responses from property management, and the "we will get this addressed" went over a month without anything changing and still to this day has not changed anything. They do not care. They do not keep up with the property. Do not apply.

Move in was super easy. The unit was very clean. Great quiet community. Kiley the leasing agent was very accommodating. Highly recommend.

Jaime Perez is so wonderful. He helped me change my lock when I had some issues. Super fast service and a super sweet human. Thank you! 🙏

I’m on month 9 of my lease and still waiting on my initial clean. They ignore my emails and calls and messages. I’ve sent over 15 pictures of the mess left in my apartment and no response. Michelle has not answered a single one of my calls. They sent out an email asking if I needed anything and how it was going- I responded I’m still living in the last tenants filth & they didn’t respond again. Oh and their offices aren’t open to the public so when they ignore you on every other platform you have nowhere to go. Very disappointed in this “business”

Jamie is great and very reliable while fixing maintenance issues!