Aspen Green at Simsbury Reviews

Very private luxurious condominiums. The best features are the gym, the multiple showers in your private area, and the laundry room.

If I can give this place 0 stars I would! This place is a joke and I should have NEVER moved here! I should have trusted the previous reviews! If I known what I know now I would turn away! Update: I have 11 months left on this lease and I will be out of here! I hate it here! Worst place ever! Dirty hallways, they stink, neighbors stomping over you ALL DAY only person that I like on that office is Tina Other then that disgusting!

Aspen Woods in Manchester, CT provides a safe and clean community environment. Staff is knowledgeable, friendly and professional. They are always willing to provide maintenance services as requested.

Would not recommend, the leasing office breaks their own lease agreement rules. Maintenance doesn’t respond to tickets unless they are emergency tickets and even then they still don’t respond. The leasing office refuses to get involved with tenant disputes even though there are multiple reports against those said tenants. They allow people who are not lease holders to stay beyond the maximum time allowed. The safety and well being of the tenants are not their top priority or a priority at all. Lack of urgency and action on their part.

Aspen woods is a safe area with cameras to ensure the safety of the community. However the leasing office is very negligent towards dealing with situations that are harmful towards other tenants. We’ve had issues with a fellow neighbor who has multiple reports of violence and harassment against multiple tenants but they do nothing about it. They act very nonchalant even though there are police reports and other reports from tenants. They violate their own lease agreements with this behavior and quite frankly we as paying tenants do not feel safe as she has made multiple threats to harm people …

I do not recommend living at Aspen Green in Simsbury. This has been one of the worst rental experiences I’ve had. The rent is extremely high for the poor quality of construction. The walls are paper-thin with almost no insulation, and you can hear everything. For the price they charge, the building should feel solid and well-built — it absolutely does not. Maintenance and property management are disappointing. Communication systems are frequently broken, and when issues are reported, management is often rude and unhelpful instead of proactive. Problems feel ignored rather than resolved. Dur…

I absolutely love it here

Pass, High rent for nothing more than convenience to highway and shopping. Apartment is small, maintenance issues not addressed, black mold a problem. Appliances left in hallways(fire hazard) for months till they decide to install. Charges for regular wear and tear are astronomical.

Poor maintenance response, buildings are falling apart, they still haven’t addressed the mold in the wall of my laundry closet or the disintegrating drywall from the years of leaks. Management also has no relationship with residents. Hard to get ahold of the right person to address concerns. Neighborhood is pretty good, however, and conveniently located. I haven’t had issues with others in my building, either. Edit, 3 months later: Despite a quick response to this review from management, minimal action has actually been done. After discussion about mold concerns, it still took about 2 weeks t…

Twice I've had to get a hotel because of a high pitched keening from the hot water heater, I went almost 2 months without hot water as they tried their darndest to avoid replacing the faulty hot water heater.The pool gets locked all the time for no reason while keeping arbitrary pool hours even on really hot days. For a place as overpriced as this one you would think they would cater to their residents better. Although the women in the office are great and very helpful Im not renewing my lease.

These people are ruthless, shameless scammers. You are just $$ signs to them. Fantastic place to live if you enjoy enduring hot summers with no AC, cold winters with no gas or heat, and lazy servicemen who do not fix anything or salt the driveways. Also be prepared to pay dearly in flesh and blood for fees they make up and threaten to sue you over. I would rate lower if I could because this was an absolutely nasty and heartless place to live. Good luck!

I have not had any issues here at Aspen Woods in the nearly 5 years that I have lived here. When I need maintenance service, I get my needs attended to in a timely manner and with excellent results.

Aspen Green at Simsbury is one of the best & new apartments in the Hartford area. I've living here for 2 years. The apartment is quiet (not noisy) and clean; maintenance staffs are quick to respond; day care is at a walking distance, and paved walking & cycling trails passes by the apartment.

I would not recommend this apartment to anyone. My advice is to thoroughly review the lease terms and get all commitments in writing before signing. When it came time to move out, the closing process was unnecessarily complicated. Delays in security deposit returns, unexpected charges, and lack of clarity about the move-out inspection.

Closets come off the hinges, window fell off as well when I attempted to open it over the summer. The mirror outline came off again and maintenance already put it back together once when I arrived. All carpet not a good choice if you have younger children or in general, accidents happen. The rooms stay cold even in the summer so you have to turn on the heat in the summer and pay the heat bill LOL. Lots of pests; spiders, ants, centipedes when I first moved in July as well as roaches from other tenants that visited me my first week here. While a bunch of ants use to crawl on my head board and …

The maintenance staff and process of contacting them is atrocious. A month old ticket goes unanswered and closed, without any communication. Call leasing staff, they say create another ticket... God speed to anyone who has actual emergencies here. I was cynical about some of the reviews here about maintenance turn around, but they were all correct.

The apartments are nice and the office staff is friendly and helpful, but don't rely on maintenance. If you ask them to contact you in any way you will not hear back. We have a new dog and need to know when maintenance is entering our apartment beforehand so one of us can take time off to keep our dog calm, but maintenance fails to contact us or schedule anything before walking up the door and leaving a little sign that they knocked. There seems to be new problems requiring maintenance every month. Last month there was a leak in the apartment above us, this month our oven will not stop heatin…

We had a great experience at Aspen Green! We lived here for about a year and a half. The leasing and maintenance staff were very helpful and prompt with our requests. The cleaning staff for the common areas and the gym were excellent. Having allergies to dogs, we greatly appreciated the dog-free buildings. We recently moved out as we purchased a new home. We highly recommend Aspen Green!

I heard about this place it's great .People who complain about the service of this place are very slow like who's leaves their belongings in the hallway and complain about someone taking it . Who's fault is that?? You have a key for your apartment so put your belongings in your apt and lock the door and you wouldn't have nothing to complain about right? Always come in a timely manner to do work orders and are very friendly.

I am changing my review because I’ve spoken with the leasing office and maintenance and they reassured me that although my boxes were taken by some unknown person it was not due to maintenance and maintenance has always made sure by their manager, Jose, never to take items from the hall. Jose also informed me that there’s a cleaning person but it was not a cleaning person who removed my boxes and it could be someone in the community or outside of it but it was not due to maintenance. I do apologize to all of the Aspen team and thank you so much for always listening to my concerns and acknowled…

Great Community. Very safe and secure in heart of Manchester. Awesome Management ! Had a great experience with Sherese. She was very helpful and answered all my questions. Definitely will recommend this community!!

The walls were thin I could hear every cough and fart from some of my neighbors. I got a noise complaint because I was washing my clothes at like 9:30pm at night and I was warned if I get another noise complaint that I would get an eviction warning . I found that very odd . I was always profiled (So beware if you’re a minority) I had the cops called on me when I was sitting in my car minding my own business one night ( scariest thing to happen in a sundown town ) I had to get a letter from my job stating what I do for work because my neighbor would complain of me smoking in my apartment when i…

I moved in November when I first moved in the washer and dryer wasn't working then I was without hot water for the first two weeks of moving in I had to boil pans of water every morning I have reported to maintenance and leasing office that I needed things fixed in my home i have yet to get them fixed it is now January and I reported these concerns in December I was also told that they cannot do anything about noise complaints if neighbors are screaming and having altercation to call the cops although this has been going on since November I have had to personally tell my neighbors that they a…

The move in was great but things that we were told would be done were not completed before our move in , the response for maintenance is not great we have a shelf missing from our fridge door and the problem has not been addressed.

Love it, the staff is amazing. ❣️👏🏾

I have recently moved in this community. It is a beautiful, calm and quiet place to live with family. I am happy to have made it here. Also a special thanks to Seema at the leasing office for her kind and friendly gesture throughout the entire move-in process. Also thanks Bhavika, also from leasing office for your regular follow ups before our move-in ensuring a smooth transition. The maintenance team here at this property are prompt to address the requests. Thankyou all....

From application processing to post move the staff in the office, Jose and Maintenance team have been Professional, Detailed and Responsive. Thank you .