1.0★Jun 2026
Roaches at 5 Elm Street for years. Not just a few either. There has got to be thousands of them throughout the entire building. Horrible landlord who does nothing about the issue. Two dots of Adivon once a month & she thinks that’s good enough. Unsanitary. Health department needs to come fine these people & shut it down. This has been going on for many years.
Nothing is ever done. Disgusting
5.0★Mar 2026
Maintenance has always been timely and reliable for any and all issues! Main leasing office is also always available for any questions and concerns!
5.0★Mar 2026
I have been a tenant for almost two years with this company! Aleah is timely and efficient when it comes to maintenance being at your doorstep to fix any issues going on in and outside the property I reside at. She is personable and cares about the tenants and their safety. They also have cost efficient living in this over priced market. Glad I chose them to rent with!😉
5.0★Feb 2026
Aleah has been nothing short of fantastic to align myself with whenever my needs are to be met!!! She has been the most diligent property manager. Attentive to her tennants, and just a pleasure to work with. Thank you all that you do. I am looking forward to many more years of tenancy with you!
5.0★Feb 2026
Birchwater has been awesome to have as landlords, they make everything so easy. When you have an issue with anything in your apartment they come out and fix it immediately. And their property is really nice we live in a 126 year old historic home in the country side that’s quite large, there are only a few other apartments in the building and our place is very nice. It’s a two bedroom townhouse. I love it. As property managers go Aleah is one of the best I’ve ever dealt with. She’s very helpful in so many ways because when I needed information from them to verify my tenancy she immediately fi…
1.0★Feb 2026
I rented a studio apartment from them 5 years ago, my apartment got cockroachs from the tenants below me I complained & they sent me a notice to leave, they would rather have cockroachs than good tenants, I'm very happy where i live now, my landlord is fantastic
1.0★Feb 2026
Moved into a unit this month. They did not do the due diligence of making sure smoke or carbon monoxide detectors were installed. I also had to contact them because my shower, toilet, and bathroom sink did not work the first day I moved in. Rent elsewhere.
Edit:This company is just a trashy slumlord. Please rent elsewhere.
2nd Edit: I moved in Sunday and I still cannot use my shower or bathroom as of Tuesday. They ignored me all day yesterday when I was asking for a place to stay where I can use the facilities and they HAVENT offered a place for me to stay still. These people DONT CARE about…
5.0★Oct 2025
Great management! They worked with me got me into an apartment fast ! Only have had one problem since living here in they were right on top of it right away even with it being outside of office hours
5.0★Oct 2025
Best place to live Aleah is an amazing landlord couldn’t ask for a better apartment and landlord 💯💯💯💯
5.0★Oct 2025
I have been with birchwater for a few years. They have been great to me and very understanding and super helpful. They always answer my calls or if I need anything fixed. They are very understanding and super caring. I highly recommend them!
5.0★Oct 2025
I’ve rented with this management company 3 times, every time they are great. Maintenance is quick to fix issues and Aleah is great! I will rent from them in the future again if needed.
4.0★Jun 2025
I have been in my apartment for a bit over 2 years now and anytime I request a maintenance inquiry, the team at Birchwater is on top of it and very good with communication to address the issue at hand. Aleah and Bridie really are on their game and good at their job, and I always feel assured that they will make things happen, and follow up afterwards.
5.0★Jun 2025
I can’t recommend Birchwater Property Management enough! After being laid-off in March, I decided to start my own business. Teresa and Aleah went above and beyond to help me find the perfect space for my new business. I came to them with a tight budget and a long wish list, and they not only found me a spot that checked every box — they made it beautiful. Their team made the (somewhat terrifying) process of launching a start up light years more bearable.
They personally oversaw refinishing the space, and the transformation was stunning. It’s bright, welcoming, and exactly what I was looking …
5.0★Jun 2025
I rented from Birchwater for a year. I lost my mom and grief slipped me into a depression. I ended up in a hole and had to pick myself up and climb out. Aleah was kind courteous and very patient with me during my time of need. Thank you Birchwater for giving a homeless person a place to live. Thank you Aleah for being human and thank you Birchwater.
5.0★Sep 2024
I’ve been renting from Birchwater for the past year. My experience with them has been nothing but positives.
To start Teresa was amazing from day one. She helped me find the perfect apartment to fit my needs (and my dogs) she was courteous and professional.
My studio apartment was freshly revamped and in wonderful condition. Off road parking and the dumpster were huge perks!
Their website is very easy to use for payments and repairs. I cannot say enough how wonderful my experience has been. I have and will continue to recommend them in the future.
5.0★Dec 2023
We’ve leased from them for almost 3 years and it’s been a great experience. From their office workers to their maintenance staff to their fair leasing prices we’ve been thoroughly pleased being one of there business rentals!
5.0★Dec 2023
Great landlords! Promptly deal with any repairs or issues! Love our place!
1.0★Dec 2023
I have not applied for an apartment with you ever, nor have I ever been evicted. Not sure why my name was mentioned with Danyell. Thanks
I did stay in one of your rental properties in Winstead, CT. with a former friend.
Run down, not well maintained, Horrible management. Need I say more?
5.0★Dec 2023
I am very happy with Bridgewater Mangagement. The staff is very friendly and easy to talk to. They care about their properties and the satisfaction of their tenants.
My apartment was in excellent condition when I moved in and I have only had to submit one minor maintenance request. The renter ap made this incredibly simple and I was even able to upload photos of the issue. The company responded immediately and made an appointment for that day. They respected my wishes and did not come in until I was home. The maintenance person was friendly, professional, and took my request seriously. I have …
5.0★Dec 2023
I have been with Birchwater for a couple of years now and have had nothing but good experiences with them..they are very pleasant and prompt with fixing a problem..I would recommend them to anyone looking for an apartment to rent..they are awesome!!
5.0★Nov 2023
found the perfect apartment for my needs with them. They're always very responsive to issues tenants bring up, and the management of the property is some of the best I've experienced.