5.0★Mar 2026
I run a property management company and have to say Sam, the owner of Ironclad, is one of the smartest property managers and business owners I've met! He has a defined process for everything, including hiring great staff that performs well for their customers. Sam is a wealth if knowledge; you're in good hands with his company.
5.0★Mar 2026
I have known Sam for many years, he is a prominent figure in the CT investment space both as a property manager and investor. Ironclad PM offers great high quality service and Sam brings extra industry knowledge!
5.0★Mar 2026
Sam is great! Helped us as new investors in real estate. Highly recommend!
5.0★Mar 2026
Sam and his team at IronCloud are amazing! I highly recommend them to any home owner looking for a solid property manager for their investments! A+
5.0★Feb 2026
Sam at Ironclad is the best. He has the heart of a teacher and has helped us dial in management. We can relax a bit knowing he is in the trenches himself and understands the owner's perspective. Highly recommend.
5.0★Feb 2026
As a real estate investor, I want a Company that will protect my assets and understand the importance of managing my real estate portfolio for me. Ironclad does this! They are super knowledgeable. This is the team I want by myside. Sam and his team are on point. They deliver. I highly recommend Ironclad!
5.0★Dec 2025
I’m a property owner: Karandeep and Kathya spent time after hours walking me through the entire process and pricing breakdown in depth, which was extremely helpful. They put my mind at ease and gave me real confidence in IPM’s capabilities. Their transparency, patience, and willingness to answer every question made the decision to move forward easy. I feel confident knowing my property will be professionally managed and well cared for.
5.0★Dec 2025
I’m currently expanding my rental portfolio, and although I haven’t formally onboarded any units with Ironclad yet, Sam still took well over an hour on two occasions to speak with me in detail about best practices, systems, and long-term strategy. His willingness to share real-world insights, talk through scenarios, and offer guidance with zero pressure speaks volumes about his professionalism.
Sam clearly knows the business inside and out — from tenant screening to scaling responsibly — and he communicates with the clarity of someone who’s been doing this successfully for years. Our conversa…
5.0★Aug 2025
Mike Bernard and Jose Nunez are fantastic. They are both very thorough with quick response times, I trust them and know my property is in good hands!
4.0★Aug 2025
I was concerned about how Ironclad was handling our properties. I was going change to another management company until I started speaking with Jose Nunez. I am now pleased with how he is handling our properties.
5.0★Jul 2025
Ironclad has been great with my 3- family. Jose and Mike have been very easy to work with and extremely thorough. I would recommend them highly.
1.0★Jul 2025
My experience with Ironclad Property Management started off promising but quickly turned into a nightmare.
After my tenant moved out on July 10, 2025, Ironclad was responsible for overseeing the turnover of my unit. What should have been a straightforward process became months of miscommunication, incomplete work, and avoidable delays. Despite approving a quote for the entire apartment, only a portion was completed because of “miscommunication” between Ironclad and their contractor. The result: painting left unfinished, carpets not replaced, smoke alarms only partially installed, cleaning tha…
5.0★Jul 2025
I own a 4-family home and I'm away for work very often. Based on the location of my property, it's very difficult to coordinate DIY management, find a vendor, and find a good property management company. I had a property management company before, and my tenants practically ran that company away, not to mention they were terrible at bookkeeping. I almost gave up with property management companies. I am glad that I gave it one more chance and found Iron Clad. Iron Clad is resilient, personable, honest, and thorough (everything that you need). I appreciate everything that they do, and I truly co…
5.0★Jul 2025
Sam is a top notch property management company owner with a high level of knowledge and expertise in his field. He has a strong commitment to provide value to his clients.
5.0★May 2025
I’ve never actually hired Ironclad Property Management. Still, I have had the pleasure of talking to Sam Eddinger, who runs the place and, apparently, is part landlord, part mentor, part wizard, and part therapy hotline for overwhelmed real estate investors.
When I was deep in the “what-the-heck-did-I-just-buy” phase of owning my first duplex, Sam was there. Septic issues? Electrical nightmares? Financing acrobatics? Sam didn’t flinch. He offered thoughtful, no-BS advice, encouraged me through the rollercoaster, and somehow made it all feel like less of a disaster and more like a rite of pass…
5.0★May 2025
Sam was extremely helpful and very positive with his service. He went in depth on various topics and explained in very simple and straightforward terms. I am glad to have talked with him about my questions and issues with my property
5.0★Mar 2025
Sam is an exceptional property manager with deep expertise in property management, operations, and real estate technology. His knowledge and ability to speak on a wide range of industry topics are truly impressive. As an investor, it's refreshing to work with someone of his caliber. I've gained valuable insights from our conversations and look forward to staying engaged with his team! Highly recommend.
5.0★Jan 2025
Today speaking with Anthony was very helpful and respectful to answer all my questions about my rental property. I’m pleased to say he’s one of best live humans I have spoken to in a while.
5.0★Jan 2025
Ironclad gave me some consultation on managing our properties, and I can not emphasize the proficiency they over their work. We have a small portfolio over the past 10 years, long enough to know a quality, high-integrity vendor is worth their weight in diamonds. I almost didn't post this in fear of them getting too busy to work with us, but sharing this is the least I could do for how much they helped
5.0★Jan 2025
Boy am I glad I found Sam Eddinger and Ironclad PM. He has helped me tremendously with my portfolio. The responsiveness is tremendous and use of technology to my benefit. Thanks again!
5.0★Jan 2025
I couldn't put a price tag for the amount of value that Sam has provided to help me manage my properties and business better. His willingness to help with whatevers needed tog et the job done is off the charts!
5.0★Jan 2025
Sam and his team are true professionals! Whether you’re a seasoned investor or just starting out, they provide exceptional service and guidance. Their expertise and dedication can help you achieve financial security with ease. Highly recommend!
5.0★Jan 2025
Nice people. You can call for just about anything and get an answer or a solution very quickly. Like to check on their tenants time to time as well and make sure everything is good at their properties. Highly recommend! Anthony is really nice, straightforward fella with professional attitude and easygoing problem solving skills.
5.0★Nov 2024
Samuel is an incredible professional with in real estate. His expertise and dedication make him a trusted advisor in the field, always delivering exceptional results. As the owner of a management company, Samuel consistently goes above and beyond to provide outstanding service. His attention to detail and problem-solving skills set him apart. Highly recommend working with Samuel for all your real estate and property management needs!
5.0★Oct 2024
Samuel is great ! To a new investor in real estate like me - he helped me a lot - he took the time to talk to me one on one , gave me great advice and also really helped me understand, the process of investing in real estate and everything that it entails.
He's honest about everything- as he has the years of experience.
Great person to talk to and very helpful to new investors .
Highly recommend Samuel . ⭐ ⭐ ⭐ ⭐ ⭐
5.0★Oct 2024
Samuel is one of the most professional and generous individuals I’ve had the pleasure of connecting with. He spent over an hour on the phone with me, offering invaluable advice on property management and sharing insights that I’ll absolutely use moving forward. Impressively, this was during our very first conversation, and he was already so open and eager to help. Sam’s genuine nature and long-term vision on partnerships make him a standout, and I’m confident that we’ll be working together in the future. Thank you Samuel!
5.0★Aug 2024
Sam is an amazing property manager. He knows his numbers and can help you save money by making sure your investment is doing well. I have worked with Sam for three years and I am always impressed by his work ethic and way he runs his company. You are in good hands with Ironclad and Sam.
5.0★Jun 2024
"Knowing Janaína, I can vouch for her dedication and ethics in property management. Her careful approach is a boon to everyone, owners and renters alike. I recommend her company Ironclad Property Management "
5.0★Jun 2024
Janina and Sam both possess a wealth of industry knowledge and experience. If you have tenants, you need Ironclad PM!
5.0★Jun 2024
I’ve been working with this Management for over a year and I can say that anytime I’ve requested maintenance at my property, It was done swiftly and sufficiently. Anthony is normally the person I deal with, and I have no complaints.
5.0★Jun 2024
Sam has been a great resource for me. Any time I have a question about real estate investing, property management, or anything in general, he has taken time out of his day to answer my questions. As a new investor, I really appreciate people like Sam. Thanks for everything.
5.0★Feb 2024
I have been with Ironclad for 2 years now. I find their services to be professional and they work hard to make paperwork and service requests as easy as possible.I work with Anthony as my representative, and he has never failed to help resolve my questions quickly. Ironclad is proactive and reaches out to me to see if there is anything I need, which helps me have a comfort level with them and making me more comfortable if I do need to reach out for any requests.
5.0★Jan 2024
Ironclad has consistently proven to be an invaluable resource for my real estate investments. Sam's depth of knowledge on market trends and statutory changes has played a pivotal role in shaping my investment strategies. I've found their insights to be not only accurate but also incredibly timely, allowing me to stay ahead in a dynamic real estate market. They always have great guidance on how to be a professional housing provider for residents.
1.0★Dec 2023
I will agree with Mike Weed 100% I do not know who is writing reviews for them because ironclad is really not good. no contest!!! this company is FEE CRAZY. They charge the landlord a certain number amount of fees and they charge the tenant a certain number amount of fees. They will say all the fees are listed as part of your lease when you question all the suprise: admin fees, credit mitigation fees, payment processing fees, etc.
As onwers they charge: A lease renewal fee, every work that is being done, they have their percentage, an inspection fee, voucher fee, Etc. what kills me the most, t…
5.0★Nov 2023
I’ve been with Ironclad Management for 5 years. They’re very professional, and easy to work with. Anthony Castillo is always attentive to care & needs of the property. I never once had any issues with them, they’re definitely 5 stars.
5.0★Oct 2023
Ironclad Property Management is a professionally run business that pays attention to the details and strives for the best outcome for his clients and their property. I highly recommend Sam Eddinger to manage your property.
5.0★Oct 2023
As an early real estate investor it's a breath of fresh air when the someone can provide healthy education that is vital in today's real estate market. I really appreciated Sam's approach to discussing my goals and helping me to formulate my mind towards reaching them. When one is just getting into real estate, it's easy to go in different directions if someone is espousing a 'set of rules' or a product, but I've felt that the help I received with Ironclad was logical, thoughtful, and organic making sure to keep my personal goals at the center. Much appreciated! Thank you.
5.0★May 2026
Ale was an amazing help today when I was trying to put my deposit down online on my new apartment! She guided me through the process and was for happy for me that things worked out, she is a gem <3
1.0★Mar 2026
Impossible to get in touch with someone . Each person you contact will tell you to contact someone else . I have a new born baby and this winter the power went out due to something in the basement blowing and this company wouldn’t answer nor reply to us or the electric company . Had no power for 6 days while the electric company told my partner and I that they finally got in touch with this management company and they refused to pay for an inexpensive yet urgent repair. Had to rent a hotel room out of our own pocket for almost a week so we were able to properly care for our new born …
1.0★Mar 2026
This is the absolute worst management company I’ve ever experienced . We rented a house for 4 years and they only managed the house we lived at for the last year out of the 4 . They never once seen the condition of the apartment prior to us living there . We left the apartment exactly how we got it and. When we moved out they charged us $40 to install a new shower head . $70 in light bulbs for what reason I have no idea when all the lightbulbs worked . This place is an absolute rip off and I’ve just contacted a family lawyer to take them to court. . Have pictures of how the apartment look…
1.0★Mar 2026
Very unprofessional, I was skeptical after reading the negative reviews, and was warned by a property owner who had recently dropped their PM services to look elsewhere. Communication with them is a joke. If you’re a tenant looking at one of their listings I strongly recommend looking elsewhere or finding a owner/landlord direct listing.
1.0★Mar 2026
I am extremely disappointed with the way this Property Management handles urgent maintenance issues and tenant concerns. I am current a tenant at one of their properties
I have been without power in my unit for multiple days, and despite repeatedly reaching out, I was told they were “waiting for landlord approval” before sending an electrician. This is completely unacceptable! especially in freezing conditions where lack of heat and hot water becomes a serious health and safety issue.
There has been a clear lack of urgency, communication, and accountability. As a tenant, I should not have to …
1.0★Feb 2026
I am currently a tenant at one of their properties and I’m extremely disappointed. This is the second snowstorm where no one has come to shovel the walkway, clear the driveway, or put down salt. Our property has stairs, and I nearly slipped and fell because nothing has been treated.
I’ve called, emailed, texted, and even submitted an emergency maintenance request with no response. It has now been three days since the storm and the property is still unsafe.
We are the only house on the street whose sidewalks are never shoveled. Even the mail carrier has complained. It’s frustrating that rent …
5.0★Feb 2026
Alejandra has been extremely helpful and responsive during this entire process of moving. She is always polite and explains any questions I have. She even got back to me on a day she was out of office just to let me know she got my email and would me get back to me the next day she really does do everything she can to help out. Kudos to her she’s doing an amazing job.
5.0★Dec 2025
Jose promptly address my issues I was having. Great communication and fast solution.. Thank you
5.0★Dec 2025
Anthony was very helpful providing quick service with a heating issue we encountered on a cold winter day. He was prompt and courteous and followed up to ensure there were no further issues. Thanks so much!
5.0★Nov 2025
Since the new company has come in, everything has been really nice no problems thank you very much for all your help Antony
5.0★Nov 2025
Ale was amazing throughout my apartment process. She quickly coordinated with the real estate agent, gathered all my information, and made sure everything was in perfect order. Her efficiency and professionalism made the experience smooth and stress-free. Highly recommend her great service!
5.0★Nov 2025
Thank you Jose for prompt assistance with my maintenance request. Alejandra “Ale” was professional as she guided me through the application process
5.0★Nov 2025
Jose responded immediately to my no heat meld yesterday evening & had the problem resolved promptly
5.0★Nov 2025
First, I would like to Thank Alejandra for all the help through the apartment application and review process. Alejandra was thorough, patient, very responsive (often getting back to me with within hours), and always good natured, kind, and understanding. I appreciate all her help and good humor from start to finish. Thank you Alejandra. You are amazing.
Next, I would like to Thank Anthony. Anthony was extremely helpful and responsive prior to and during the move in process that was delayed due to additional, needed repairs. He kept the lines of communication open and ensured vendors/main…
5.0★Oct 2025
Thank you Jose he did a amazing 🤩 job
I told him the problem he was there in 20 minutes thank goodness
5.0★Oct 2025
I want to give a huge thank you to Jose for doing such a great job fixing the heating in my apartment. He was professional, knowledgeable and courteous from start to finish. He quickly identified the problem, explained everything clearly and made sure the system was running before leaving. I really appreciate his attention to detail and the pride he takes in his work. It's such a relief to have the heat working again and just in time for the cold weather. I highly recommend Jose for anyone who needs reliable and efficient service. Thanks Jose
5.0★Oct 2025
Jose was very responsive and made sure the problem was fixed ASAP.
5.0★Oct 2025
Anthony Castillo has been my contact for my move in to my new apartment. He’s been extremely helpful and made the process very smooth. Any issues that come up, he’s addressed immediately.
5.0★Sep 2025
Quiero agradecer a Alejandra y a Anthony.por toda la ayuda y orientación que me brindó durante mi proceso de mudanza. Su apoyo fue clave para organizar cada detalle, ya que me dio directrices claras y prácticas que hicieron todo mucho más sencillo. Siempre mostró disposición, paciencia y profesionalismo, lo que me dio mucha tranquilidad en un momento que suele ser estresante.
Recomiendo totalmente su ayuda a cualquier persona que necesite asesoría para una mudanza bien organizada y sin contra tiempo..
5.0★Aug 2025
Living here has been great, mostly thanks to José Nuñez. He’s super chill, always helps out, and actually cares about the tenants. Can’t ask for more.
5.0★Aug 2025
Good afternoon. I just moved into the property at 54 Locust Street in Bristol last week. I had a problem getting my washer hooked up. There was a leak. When I figured out how to put a claim into property meld I submitted a request. Jose was prompt in getting back to me and sending someone to fix the leak. Thank you Jose. 👍
5.0★Aug 2025
Had a great move in experience, thanks to Ale! It was so smooth and so easy to get everything situated and processed.
5.0★Aug 2025
Jose was very communicative and kept me updated, and my repairman Garben was able to replace my toilet the same day, and will be sourcing the items needed for other repairs shortly. Both have been wonderful to work with.
5.0★Aug 2025
Our refrigerator stopped working and on a Sunday and Joe from maintenance found someone to come and replace it pretty quickly!
5.0★Aug 2025
I had an emergency power outage at my apartment and reached out to Jose Nuñez from Ironclad Property Management around 7 PM. José went above and beyond to help me. Despite the late hour, he quickly found an electrician and had the issue resolved in less than an hour. His professionalism, responsiveness, and willingness to help in a stressful situation truly made a difference. Thank you, José, for your outstanding support!
5.0★Aug 2025
Quiero darle las gracias a Jose Núñez por estar ahí para nosotros a última hora del día para solucionarnos un problema de energía. José fue muy amable y nos ayudó a resolver el problema en menos de 1 hora. Thanks Jose!
1.0★Aug 2025
I have changed my review to one star to reflect the illegal and unethical practices Ironclad Property Management operates under. If you are considering renting from them, be aware of how they treat their properties and their tenants' safety.
Management (specifically Ariel and Joshua Bernard) ignores tenant communication regarding serious safety and legal violations. I had to contact the town inspector to get them to comply with basic housing standards. Despite being cited by the town for multiple building violations, including renovations without permits, they continue to neglect the property…
5.0★Jul 2025
Ale was excellent in helping with questions I had as a renter
5.0★Jul 2025
Well I was new to this whole process of getting an apartment, going thru a property management service. Very confusing and stressful. But we had a very nice lease agent . Ale Cisneros. I thank you for helping us thru this.
5.0★Jul 2025
I’ve had a truly wonderful experience with this property management company, and I want to give a special shoutout to Jose! From the very beginning, Jose has been professional, responsive, and incredibly helpful. He goes above and beyond to ensure everything runs smoothly, whether it’s handling maintenance requests quickly, answering questions with patience, or just being a friendly and reliable point of contact.
It’s rare to find someone who genuinely cares about both the property and the tenants, and Jose does exactly that. His attention to detail and follow-through make all the difference.…
5.0★Jul 2025
Jose was great. He installed the floodlights and they work beautifully. He was professional and a very kind person. He kept open communication as well as getting the job done quickly.
5.0★Jul 2025
Muchas gracias Jose por cambiar la terma del agua caliente y también por hacer el cambio del piso de la sala y de la cocina-comedor , estoy muy satisfecho con tu eficiencia, muchas gracias por todo nuevamente.
5.0★Jul 2025
Jose was great! He got there so quick during the weekend and was very reliable. He’ll definitely be my first call if I ever have a problem again!
5.0★Jun 2025
No issues. Quick to respond to any problems or concerns, everything in good condition.
1.0★Jun 2025
Terrible property management company if you are a renter. I don't recommend them at all.
5.0★May 2025
Recently worked with Alejandra from Ironclad Properties. She was very prompt & professional with her responses. The leasing process went smooth & everyone at the firm was very communicative. Would 100% work with them again!
5.0★May 2025
Thank you to Alejandra for helping me rent a lovely apartment!
5.0★May 2025
I had recently worked with Ironclad I renting and was very impressed. Alejandra was prompt and professional, making the entire process smooth and stress-free. She addressed all my questions quickly and ensured everything was handled efficiently. I highly recommend Ironclad property management.
5.0★May 2025
Great company to work with I really appreciate Anthony and Alejandra they are great people to work with. Move in process was wonderful.
5.0★Apr 2025
Ale was absolutely wonderful! She was very informative about the property and truly “bent over backwards” to accommodate my needs. If you have the opportunity to use Ironclad… ask to work with Ale!
5.0★Apr 2025
My husband and I had a fantastic experience working with Ale during our move-in process. She was not only incredibly responsive but also patient and thorough, making sure we understood every step from the application to the final contract. Ale went above and beyond to make the entire process smooth and everyone was on the same page.
5.0★Apr 2025
Anthony was very helpful and respectful to answer all my questions regarding my lease and my rental check. I’m pleased to say that he was very pleasant to talk to.
5.0★Mar 2025
I wanted to share a recent wonderful customer service experience with Ironclad. Both Ariana Carmen and Jose Nunez went above and beyond to ensure that my maintenance request to ensure access to my apartment was met. They were responsive, kind, understanding, and prompt in meeting my request. What could have been a stressful experience was met with professionalism and kindness, which certainly goes a long way. Very grateful for both Ariana and Jose’s support!
5.0★Feb 2025
Wonderful process. We are very happy with our move in. Thanks Anthony!
5.0★Jan 2025
Jose has been on top of all my Maintenance needs. Thank you very much!!
5.0★Jan 2025
Very easy move in process! Anthony provided me with everything I needed and more to get settled in asap. Very grateful to have had all his help.
5.0★Dec 2024
I have had such a positive experience working with Jose from Ironclad! He is so personable and helpful! Any issues that arise, he handles efficiently for us. He and Ironclad truly care about their tenants and I would recommend them to anyone!
4.0★Dec 2024
Referente a mi apartamento, no estoy contenta, ya que es demasiado viejo, y no habido renovación. Las afuera de la casa, esta muy sucia y tiene mucho limo. Las 4 estrellas es por la. excelente comunicación con Anthony. Siempre trata de resolverme. Estoy muy satisfecha, con la excelente labor de Anthony, muy profecional, muy paciente y respetuoso, debe ser empleado del año. En cuanto la propiedad no reúne los requisitos para $1,600 de renta, para comenzar mide alrededor de 900 pies, los gabinetes son extremadamente antiguos, puertas, cerraduras no tiene closet. El basemant es una cueva. En ge…
5.0★Nov 2024
I have rented through Ironclad Property Management for two years. and have found it to be a pleasant experience. During that time they have replaced the concrete steps, reroofed the building and helped with my A/C. Their contractors have been good. Anthony Castillo and Carlos Gonzalez have been very helpful.
5.0★Nov 2024
I love living in my place, its clean and everything was brand new when I moved in. Anthony is great and easy to get in touch with, with any issues at the property management company.
5.0★Nov 2024
The meld was completed within three days and the gentlemen Jose sent to do the work was very professional. Jose was also able to answer some additional questions I had regarding since other repairs which was greatly appreciated.
5.0★Nov 2024
Jose from Ironclad Property Management did a great job fixing our plumbing problem we had in our apartment and the neighbors below. It was a big job and he fixed it all and cleaned up behind himself. He also was very friendly and courteous. Would definitely recommend him to anyone.
5.0★Oct 2024
Moving always feels a bit stressful and overwhelming, but this time around just seemed so simple with the Ironclad, our Leasing Specialist, Denisse was so helpful, quick to respond, and informative about every step of the process. The whole team has proven to be reliable, helpful, and dedicated to making sure their tenants are satisfied!
5.0★Oct 2024
Great to work with and smooth rental experience! Anthony at Ironclad was excellent to work with for my rental apartment in Connecticut for a year that I lived there for work! The team was always accessible and easy to communicate with! Great experience all around! I would rent from them again!
1.0★Oct 2024
Update Feb 2026: Ironclad does not care about their tenants or children. I have a special needs child & they refused to fix our shower when the handle broke. The handle broke causing only boiling hot water to come out & leaked onto my home office ruining my work laptop and personal items. For 3 weeks I had bathe my child & shower at friend’s home due to them refusing to fix it. I reported them to the Meriden Housing Authority and only then did the property manager Anthony finally agreed to schedule maintenance. After that, they tried to blame me for the leak, billed me for it even though my i…
4.0★Sep 2024
Gracias a jose que de una vez me resolvio lo de mi estufa que ya tenia una semana sin ella
5.0★Sep 2024
Jose was so polite and understanding about my situation with the dishwasher. He was able to get us a new one installed very quickly
5.0★Sep 2024
I’ve had the pleasure of working with Ironclad Property Management and their team, specifically with Jose. The level of care and attention they provide to tenants is exceptional. Jose, in particular, is outstanding; he ensures that tenants receive what they need promptly and goes above and beyond to ensure their satisfaction. Working with Jose and the Ironclad team has been a fantastic experience, and their dedication to tenant well-being is truly commendable. Highly recommended!
1.0★Sep 2024
The response to the reviews are enough for me to stay away. Very unprofessional. Very tacky. Very poor in taste. This companies interaction with tenants is tasteless.
**response to owner
Hi! You wouldn’t find me in your system at all. I never said I affiliated with your company or properties. What I said was this company is very distasteful. You’re combative in your responses to every person that gave you a poor rating. So yes, as a renter I would stay away from applying.
5.0★Aug 2024
I recently just moved in and had a good experience with Anthony and the team at Ironclad. They were responsive when any issues had occured at the time of moving in. They made things very easy and clear in their directions at the time of moving in.
Anthony and the team at Ironclad have been great!
1.0★Aug 2024
Rented from them for 2 years. At the beginning they seemed fair for management. After a few months things just seemed to slip between the cracks. As time progressed they became less and less responsive. At the time of my leave, we had a change of tenancy between me and a family member moving into the apartment i was in. They never removed me from the email list despite constant reminders to do so. They continued to charge the tenants my pet fees for a year and refused to retro those fees evem though they were specifically informed in writing of the pets being removed from the location and leas…
1.0★Aug 2024
The only time I received a text or email from them is when I owed them money. I emailed numerous times in regards to renting a garage bay with no response. One day another tenant asked me to move my car as the bay was rented to a third party that didn't live at the home. I would agree with Ms. Hardheaded that the 5 star reviews are most likely fake. I moved out of the apartment and have not hear a peep out of them about the returning of my security deposit. The property was great. The management was more of just payment enforcement. If you feel that my review is in error, give me a call. Al…
2.0★Jul 2024
Accidentally locked us out of our apartment on our agreed move in day and have refused to take action against an urgent pest infestation in our home. If you’re a tenant, be aware of how difficult it is to make contact with the people from this company in spite of how important your situation might be. They’ve been proactive with taking some maintenance concerns, but have been slower to respond during more of urgent ones.
5.0★Jul 2024
I just rented a condo from Ironclad in Bristol and I've had a great experience. They did what they said they'd do, great experience with Mike who was my contact. It was exactly what I needed, exactly when I needed it. Happy to recommend them to others!
5.0★Jul 2024
I have been renting with Ironclad for 5 years now and they have always been very prompt and responsive when contacted about any maintenance issues, etc. Highly recommend. Anthony has been great and very accommodating.
5.0★Jun 2024
Muchas gracias por la buena atención y ayundan mucho en lo que uno necesita saber dios los bendiga siempre 🙏
5.0★Jun 2024
Great group that made moving applying and moving in very easy.
5.0★Jun 2024
Jose with Ironclad Property Management is always super helpful and friendly! He always contacts me back very quickly and helps me solve any problem I may have at my apartment.
5.0★May 2024
Great property, excellent communication with jose who followed up and asked if i had any questions, comments, or concerns, grestly appreciated
5.0★May 2024
Jose was so helpful helping me get my sink replaced when the handle broke out. They arrived and changed it and upgraded it to a newer option. It’s also nice that he responds so quickly, i was inly without a sink for half a day!
5.0★May 2024
We have been tenants of ironclad for 10 years. We have never had any major issues with the property or the landlords at all. When there is a routine issue they are prompt to respond and get a tech out here right away with in 24 hours.
5.0★May 2024
Ironclad Property Management is a great company to rent from. I am very pleased with how they handle different situations with the property!
4.0★Apr 2024
Very professional. Viewing the apartment was easy. Denisse was the person who worked with me and made the process very quick. Getting things done as far as maintenance is very easy and everyone is very good with communication
5.0★Apr 2024
Ironclad has been on top of making sure my apt is taken care of. I just spoke to Jose for the first time, who is very helpful and personable.
5.0★Apr 2024
I applied to Ironclad Property Management for a residential property. I was sent video of property and filled out forms to be able to get an in person appointment to visit property. That went very well. A lot better than other places I had applied to even in the past. From application to actual move in was a smooth transition because everything was done online and it was just the convenience I needed as I am a live-in Recovery Nurse. I did not have to take time out of work which would have been near impossible due to the type of patient I had. They have a great team who understands proper comm…
5.0★Mar 2024
Nice place to live, nice area and everything is also close by. It’s also a good neighborhood
5.0★Mar 2024
Me gusta donde vivo pq es tranquilo y accessible para todos los restaurante.
1.0★Mar 2024
Very disappointed in the management team. Aren’t very responsive and don’t take reoccurring issues serious. Just bandaid the problem.
5.0★Mar 2024
My he was not working and thanks to Jose someone showed up and fixed my heat just in time..
5.0★Mar 2024
Great experience as a renter. Any repairs were scheduled at a convenient time with friendly staff and full security deposit with interest returned at the end of our lease.
5.0★Mar 2024
we lived here since 2022. Nice and quite place to live. Also nice customer and quick feedback. Highly recommend
5.0★Mar 2024
They have been quick to do repairs when needed . Jose reached out to me personally to make sure the problem had been fixed and everything was working properly again .
5.0★Mar 2024
Offered quick answers to all my questions and accommodations. Love our place so far.
4.0★Mar 2024
Great experience since 2021.
4.0★Feb 2024
My experience at this place has been pretty good so far. I love how spacious my home is and love the location.
5.0★Jan 2024
Pros: Beautiful apartment, wonderful neighborhood, clean environment.
Cons: When we reach out to the property management regarding any issues or concerns, they do not reach out in a timely manner.
5.0★Jan 2024
Ironclad Property is a great property mgmt co. One of their lease agent Denisse was great to work with. She made finding a home for rent and the application process very smooth. Even after move-in we had a maintenance issue and Denisse was so helpful and fast to respond. The maintenance guy Raymon was very responsive. Thanks so much Ironclad Team.
Anthony Castillo was also awesome to work with and he attended to all of our housing needs and concerns. Also very responsive, supportive, and consistent.
Writing on behalf of tenant Dameyon Miller.
5.0★Jan 2024
Very quick with responses! They made the whole rental process so easy. Big thank you to Denisse for all the help!
5.0★Jan 2024
Good Afternoon, I have had a few calls for maintenance over the time I have been living there , one was no pressure in shower and they were prompt and came out and replaced the diverter in shower and also i had a valve in toilet stop working and was running continuously they were out that night and repaired it , thank you i am very satisfied
5.0★Nov 2023
I had a great experience with my leasing specialist she replied so quick to my emails and find every way in which she could help. Very fast friendly and efficient overall a great experience. Thanks to Denise’s Rangel
5.0★Oct 2023
Denisse Rangel was very helpful and answered all of my e-mails promptly!
5.0★Oct 2023
I moved into a property with Ironclad without seeing the unit and living 3,000 miles away.
Initially, I was confused on some of the wording about deposits/security deposits etc. and needed clarification on what I needed to put down and by what dates. Part of that is just differences between norms in different states.
The unit was just as shown in the walk-through videos and they supplied me with more than just one key.
I had a few minor maintenence requests that I submitted through their portal and they had the applicable contractors/maintenence people come within a couple/few days depending o…
5.0★Oct 2023
Every place needs some kind of changes along the way, and that’s what we’ve got with Ironclad. I love my home and I’m glad it’s in good hands.
5.0★Oct 2023
So far there has been response from ironclad almost immediatly for any situation wich im glad.
5.0★Oct 2023
Iron clad is pretty good, they listen to the tenets and try their best to help with anything they may need
5.0★Oct 2023
They have consistently proven to be an excellent company to rent from. They display politeness, professionalism, and a prompt response to any concerns. Whenever repairs are necessary, they promptly arrange for skilled and personable vendors to handle the tasks. We wholeheartedly recommend Iron Clad Properties.
5.0★Oct 2023
Very easy to access the app and pay the rent and access the maintenance program is just a tap away very pleased with the service provided 👍
5.0★Oct 2023
Guys that have done work in my apartment have done a great job.
5.0★Oct 2023
Love the house we are renting !
5.0★Oct 2023
Nothing but positive things to say! Initial leasing process was simply done, with the help of Denisse. Anthony has been wonderful with checking in on us. Our maintenance issues have all been resolved within a timely manner thanks to Jose! We love our apartment and are happy we chose to live at an Ironclad property.