JFA Management LLC Reviews

Horrible unprofessional woman in the office. Had a previous tenant use my SSN on their lease application, it's on my credit report. They won't even give me the name of the tenant screening company they use so I can give that company my FTC report to get the fraudulent account off of my credit. She doesn't even try to understand the situation, puts you on hold 5 times in a minute and keeps exclaiming, "You're not a tenant, I can't give you ANY information!" Well, you could.... if you wanted to.... because this isn't sensitive information that deals with any of your current or former tenants. W…

Extremely disappointing experience with this property management! Specifically Parker place with Angela and Michela. The rent is extremely expensive and the management is horrible. Communication was consistently poor with my emails never being answered, and constantly having to call multiple times for stuff! It basically felt like everything was handled at just enough to keep things operating, rather than being proactive or attentive to resident’s concerns. Prior to moving out, I was told that small holes (dime-sized or smaller) did not need to be patched, and that larger holes should be pat…

Proceed with caution if you’re considering renting from JFA! The leasing agent I worked with was rude. She sent unprofessional, mean, and confusing text messages. I’ve seen reviews praising her, but that wasn’t my experience. Expect rent prices to increase annually. Maintenance requests often required multiple follow-ups. When issues were addressed, the fixes were slow and temporary band-aids. I experienced a severe insect infestation. I made numerous calls to management, but the situation was not taken seriously or handled with urgency. It took weeks for them to send their handymen, who wer…

Fantastic place if you don’t care about your loved ones. Management is cold hearted. As long as nonna e nonno get the $ thats all they care about. No maintenance to apartments just where’s the rent? The lady’s that answer the phones sound miserable ( she’s been around the block) and like they’ve been used and abused. Must of have a good time back in the day. Put down the pepperoni and care about the person

If you’re considering renting from this company keep this in mind; while they’re on the cheaper side the moment you have an issue whether it be mold or roof leaks or a broken hot water heater they will do the bare minimum and all your interactions will have to go through Antoinette the “office manager” her family owns the business so she feels entitled to speak to any and everyone as if they’re subhuman. She will threaten, verbally berate and condescended you because she’s an entitled slum lord point blank. After 2 years of renting with no issues I ended up getting a serious sinus infection th…

If I could give 0 stars I would. If you’re a person of color, specifically Black, BEWARE of this management. They went out of their way to harrass me and make my life a living HELL for many years when I lived here from 2018 until I finally was able to escape in 2023. The management has directly yelled at me and been extremely disrespectful and rude on multiple occasions for issues they are required to handle. For almost 3 months I had no working refrigerator and had to call the Department of Health to force them to fix it. They didn’t give my deposit back and made up false reasons that the car…

If I could give no stars I would. They were very rude and don’t deserve any tenants as they treat people like they are nothing. Don’t rent from them!

My boyfriend and I have lived at Parker Place for what will be 3 full years on June 15th. We have had no issues since living here, and we actually just transferred to a larger unit in building F because we have enjoyed it so much. Michela started working in the Parker Place office last year, and she had been beyond pleasant to work with. Paige worked there previously and was equally as helpful. Aside from a few noisy neighbors, at times, I have no complaints about management, maintenance staff, etc. Parker Place is great!

I lived in Rosehill Apartments for 2 years. First of all the are far from luxury apartments. The are very outdated. Electric bills are over $200 for a 1 bedroom apartment. Washers and dryers are often not working. Then there is Antoinette who is the rudest person I ever met. Usually people that deal with seniors are pleasant and helpful. Not her. She is just nasty anytime you call her. I cleaned my apartment thoroughly when I left except the blinds which weee filthy when I moved in and impossible to clean. They accused me of leaving a filthy apartment and kept $800 of my security deposit supp…

This is my first time renting with JFA Management. They've been nothing but friendly and helpful since I moved in. It's a quiet community which is extremely important. I want to thank management for keeping up the grounds and your professionalism when I call the office. You are appreciated! I especially want to thank Antoinette as she was thoughtful, kind and addressed my questions professionally before I moved in. Thank you Antoinette, JFA Management and staff. I highly recommend renting from JFA Management!

JFA Management upholds the stereotype that landlords see you as nothing more than a monthly check. I understand that they are a business and need to make money. However, like with any other business, I expect to be treated with decency and basic respect. Representatives of this company, like Antoinette and Angela, treat tenants like gum on their shoe. They speak down to you, scold you like you're a child, and throw ridiculous accusations at you. They are quick to yell rather than hold a calm, respectful conversation. When I say yell, I mean yell. We've never been screamed at by adults like th…

Best landlords! They are always there to help and respond quickly! 😊

I just rented an apartment from JFA Management. The process was very pleasant and the apartment and building were extremely clean. Antoinette & her daughter were very helpful and explained things in detail. Everyone so far has been great! Thank you JFA management

While I don't typically voice complaints, I feel compelled to share my recent experience with this apartment. It's amusing how I came across bad reviews about her and realized I was not alone. Unfortunately, it has been a continuous nightmare since the beginning. This apartment is owned by a RUDE, DISRESPECTFUL, BAD-MANNERED person named Antoinette. I deeply regret investing my time and money into this place. My husband and I even got into an argument because of Antoinette. The way she spoke to him was outrageous, and she even threatened to kick me out of the apartment. She should be ashamed o…

Rented from them for years. They were very nice.

The office staff is rude, unhelpful, will talk over you, Tell you that she manages 19 different properties and doesnt have time. RUDE. Awful.

I'm not normally a review critic but this one is necessary. We wish we read reviews before signing a lease with these people. Speaking from experience, I highly advise avoiding this family's company at all costs. My partner and I were in the process of lease-end move out and it was nothing short of miserable. Antionette should be ashamed of herself for the way she "speaks" to tenants. Not only have we been screamed at, but we've witnessed other tenants be screamed at. She is a bully with a god-complex. The day we moved out, we shared a laugh with another tenant moving out in the elevator who …

*AVOID JFA AT ALL COSTS!* If I could put a zero star, I would. I had an incredibly unpleasant living experience with JFA Management. Their staff, particularly Antoinette, was consistently unprofessional, dismissive, argumentative, and rude. The overall property management was abysmal, and the company showed a complete lack of concern for both their properties and most importantly their tenants. It was disheartening to discover that multiple residents in the building shared the same negative encounters with Antoinette, highlighting a systemic issue within the company. I would strongly advise a…

I have had a wonderful experience with JFA. The apartment and complex are beautiful, clean, and sophisticated- and the amenities are exceptional. JFA, along with their maintenance staff, are helpful and quick to attend to any problems that arise. Highly recommend if you are looking to rent!