Metro Property Management, LLC Reviews

My condo complex recently switched to Metro Property Management and it's been a positive experience. I appreciate that a live person answers my calls, as opposed to being sent to voicemail like other companies. They are always pleasant to work with, professional, and genuinely helpful. Would definitely recommend!

The Castillan unit #5 bristol ct. Klaidi, the person you sent to me to have the work done in my second bedroom did a great job. I was very pleased.

Nicole provided superb service regarding a recent heating issue. The situation was handled very quickly. I am so grateful that she was extremely prompt in handling the issue with the contractor, as well as communicating to all the relevant parties.

We've had a number of property managers at our small community and the responsiveness and service provided between Nicole, Miranda and Dan has been fantastic. Specifically, when dealing with an unfortunate broken water pipe in the winter, Metro was onsite within minutes to help us mitigate and avoid tremendous damage and cost. Very happy with Metro.

I’ve had a great experience with Metro Property Management! The team is incredibly responsive and helpful, always addressing my concerns promptly. They recently managed repairs in my condo, and the work was done efficiently and with great attention to detail. I’m very pleased with their professionalism and dedication to keeping everything in excellent condition. Highly recommend their services!

Metro Property Management has been very professional and helpful with my condo. Highly recommend!

Metro Property Management are great experts and I’ve trusted them to advise me for condo issues I’ve experienced!

Horrible company to do business with. Not sure where to start: rude, unresponsive, extreme lack of integrity (since they took over our property we have never seen a financial statement), extreme stuff turnover. Payments missing, multiple special assessments throughout the year one always being end of November (Christmas bonus for Dan?) without explanation. If you try to ask them where is the money going good luck getting an answer. Oh and noticed how they only responded to the positive reviews here? They are a joke of a business. If you plan to change the management company DO NOT even conside…

For someone living out of state Metro is a great fit for me and my business! They have great management skills and are able to handle everything that comes with managing multiple properties of mine.

Metro, Jessica has proven to be a great addition to your company and to our condominium complex. She has been a knowledgeable expert in helping us stay ahead of our financial issues and she has went above and beyond to make suggestions about things that we can do to improve our business. I’m thankful to her for her insight and her hard work. Dan, has been committed to helping us achieve success. He attends Board meetings, volunteers on issues that need to be resolved and intervenes as our representative when more than just a Board member is needed and he suggests other alternatives to get …

Haha on DJ pictures are you from RH? Just wondering if we are in the same location. If you look at Dj fourth picture you will see broken curbing around all the units now. It’s from their first snow storm with us. Poor kid shoveling and using bobcat for over 34 hrs when finally a truck came barreling in at a good 60 miles an hr breaking all the curbing around the units. I have pics(will have to find) curbing flew so far we are lucky if he was going a little faster would have gone through the front window. Dan has stopped answering phone calls. The amount of water in the basement at this point b…

Previous management was much better. These guys promised a lot of things but have yet to deliver on anything after a year. They dont know how to do anything, and take forever to respond because they're located much farther away. Took over a week just to restore hot water when a boiler failed. Incompetent handymen replaced the wrong boiler and when they finally got it right they forgot to light it. They also do not mow the lawns like previous management did professionally. They just get the superintendant to do it for them piecemeal without extra compensation.

They are terrible. This speed bump nail tore through my entire car causing undercarriage damage. I spoke with the owner Dan of Metro, he was extremely rude and accepted 0 responsibility for this. Told me to call my insurance and call a lawyer. I pay $400 a month for condo fees and get treated like absolute garbage from these people. This nail has been sticking up for 4 days now. Who knows how many other people have suffered damage due to their poor property management.

I live at Parsons Village and have lived here for approximately 15 years and I was so pleased to come home today and see the shrubs, all being trimmed and the Trees pruned I think these gentlemen did such an excellent job, especially in this oppressive weather!!! I also noticed recently the numbers and the stripes for the parking places have been repainted that looks so much better. You could barely see the numbers or the parking spaces before everything looks so good here now it certainly keeps our property values up for those of us who own here. Thank you again for a job well done👍❤️

Very Focused, speedy and professional service. I experienced same day repair. We had an issue and Geoff was able to get a contractor out same day. He's a very nice person and easy to talk to.

The best service ever. I text them and they fixed my problem. I like it

Great experience every time they have came to fix something at our condo and a quick response time.

I’ve been a tenant of Metro Property Management for 3 years and they have always been great to work with. They are very responsive and always work fast when I need something fixed! I highly recommend working with them.

I had a great experience with Metro. Maintenance requests were always handled quickly and efficiently, often within a day. The team was professional and made living there hassle-free. Highly recommend!

Fantastic management! Recently had a short living experience at one of their properties and their staff is so professional, their management great at taking care of our needs, 5 star is not enough 🔥

I needed to figure out how to pay my condo fees electronically, and Janet helped to walk me through the process. She took the time to explain everything to me in detail. I recommend speaking with her if you have any similar issues/questions!

Since metro took over my complex many things are neglected- the pool was closed this past summer, there is garbage everywhere, no hot water in the laundry room near me and it’s filthy and moldy, they don’t hire the night security guard like the old management company did so many cars get broken into, the plowing/shoveling always leaves a lot to be desired- myself and my neighbors have to do the shoveling ourselves most of the time even though we pay condo fees. I’ve called a couple of times to let them know that people are blocking the road parking their vehicles while waiting to put their kid…