PMI Southeast CT Reviews

I turned over the management of one of my investment properties to PMI East Lyme, and the experience has been outstanding. Jason and Ed are detail-oriented, highly responsive, and clearly take pride in how they manage properties. Their tenant screening process is thorough and professional, and the quality of renters they place reflects that. Communication has been clear and proactive, and it’s obvious they manage properties as if they were their own. I’ve been so pleased with their work that I’ll be turning over another property to them shortly. As a long-term investor, it’s refreshing to fi…

PMI East Lyme is friendly company and take care of financial concerns helps to take care of tenant and owner landlord and bring them to the point where both can be agreed according their needs Lisa and Jason and the rest of the team members are the best. Hopefully I buy big house 🏠 in the future to register that with PMI East Lyme for the lease.

Jason and the team are great! They can handle various types of properties with ease! From difficult tenants, maintenance issues and anything in between. If you are a landlord, call PMI today!

Commenting because of the huge help Lisa has been with helping manage a rental property. Lots of work goes into it, and she doesn't miss a beat! Consistently exceeding expectations!

Lisa expertly manages our extensive property portfolio with exceptional skill. She’s the only property manager we trust to handle all our needs across Connecticut.

I have known Danielle for a couple of years now...I find her to be professional and very create in working to come to the best options for the homeowner! If you want personal, focused service, call on Danielle!

I used PMI East Lyme for a work rental property. My Rental agent was Ed Siciliano and he was great! He was very helpful and very outgoing. He responded in a timely matter whenever I had a question or needed something. He even gave me his personal cell just incase I need something after business hours. I highly recommend using their services when looking for a rental property. I will be reaching out to Mr. Ed Siciliano for all my future rentals when I'm in the area. Thanks for the great customer service!

We started working with PMI in the Spring of 2022, when we had purchased a home in Old Lyme to be near family but weren't ready to occupy full-time. From day one, Jason has been straight-forward, hard-working, and absolutely committed to us achieving OUR goals with the rental property. His staff, especially Ed (who is such a great guy), are similarly focused on customer satisfaction -- both the renters as well as the property owners. PMI took great care of our home which was especially important since we were out of the area and sometimes gone for months at a time. We have now decided to move …

I had to manage several properties in the state of Connecticut, while I lived in the state of Florida for my brother when he passed. Jason was so kind and helpful during the process! I ended up needing to sell the properties which he also assisted me in. I cannot tell you how much stress he relieved from me -always addressing both big and little problems for me and making it as painless as possible. His company is extremely professional and kept immaculate records. They helped me get all of the business in good standing and done correctly. They dealt with all of my tenants, and eventually the …

Paul came out to my apartment a couple of times to do some repairs . He always was on time ,very polite and respectful and did a great job.

PMI recently acquired Moxie Management. I will add my review of Moxie under this since most of Moxie's staff transferred to PMI. Moxie was in the process of attempting an eviction because the landlord didn't like the fact that we went to the health department with some legitimate complaints in regards to repairs and such that were declined by the landlord. We made sure to let PMI know this was a retaliation case and provided evidence. They still proceeded with the eviction and lost. There has been zero communication with PMI since. All complaints have still not been addressed. According …

The gentleman we had today was very thorough and did a great job fixing the doors we needed fixed. Very informative and I would absolutely recommend this company in the future.

I was recently helping a friend search for a new place and came across this company. Lisa was such an amazing help and I feel like she really listened to what my friend wanted for her new home. I regiment this company to anyone needing assistance with a new place to live.

I have worked continuously with PMI East Lyme for over a year now and have never been disappointed by their services. Danielle always goes above and beyond to make both viewing and tenancy as headache-free as possible. She and the rest of the team are consistently responsive, caring, and accommodating. I would absolutely recommend working with Danielle and PMI East Lyme!

Working with Ed and the entire team at PMI was the best experience. The home was well appointed and had everything we needed, beyond our expectations! It was clean, comfortable, and modern. Such a convenient location, too. Would totally stay again! PMI’s team communicated before, during, and after our rental. They addressed anything we needed in real time. Ed gave us local recommendations and suggestions to make the most of our experience. And PMI kindly extended our stay when we realized how much the rental home was great fit for our family. Professional, kind, and organized. Thank you! Can’t…

PMI is quick to answer emails and maintenance requests. They keep you informed with progress updates and check back later to make sure everything was repaired to satisfaction.

I’m a pretty new tenant to PMI & for every little question or concern I have had Lisa has been persistent, kind & patient. She is the perfect representation of what a property manager should be! This woman absolutely deserves a raise. 😌 thank you Lisa for all you do!!!

If I could rate PMI with zero stars, I would. This company is a complete disaster, and I have nothing positive to say about my experience with them. Everything was fine until our landlord hired PMI to manage his property, at which point things took a turn for the worse. Despite paying extra for their supposed "benefit package," not a single service promised was ever provided. For example, the yard would quickly become overgrown, and I would be forced to send multiple reminders for something as basic as lawn care—clearly not my responsibility. PMI also seems to have no regard for any prior agr…