Blue Bay Property Management, LLC Reviews

Definitivamente, la eficacia de Carolina es indudable siempre ha prestado un servicio maravilloso en los más de cinco años que tengo viviendo acá. Qué bueno que ha podido volver para prestar un excelente servicio.. Responde con amabilidad y mucha empatía cuando se presenta cualquiera vicisitud En esta comunidad.

Junior gracias por el buen servicio y gracias Blue Bay fue bien rápido.🥰

Very fast maintenance response from Elvis. Always fixes the issues on the spot 👍🏼

Estoy súper feliz con mi nueva casa, muy cómoda y espaciosa, todo remodelado y de muy buen gusto, gracias a Jubys Castillo por su atención personalizada 24 horas, definitivamente recomiendo Blue Bay Property Management LLC, gracias por todo 🙏

Excelente trabajo por parte de junior, eficiente y muy presto para ayudar. Sin duda lo contactaría otra vez

YUNIOR REALIZÓ MUY BUEN TRABAJO CAMBIANDO EL RODAJE Y LAS PUERTAS DE LOS CLOSETS ..MUY PREOCUPADO POR TODOS LOS DETALLES. EXPLICÓ Y REALIZÓ TODAS LAS CONSULTAS NECESARIAS SOBRE LAS PREFERENCIAS Y OPCIONES PARA QUE ESTUVIESE SATISFECHA CON LA TERMINACIÓN.

Excelente servicio el lugar es maravilloso gracias

Nayrubit was a great help and clarified all the nuances I was interested in.

Muy buen mantenimiento , Junior

Sandy, the A/C technician, was truly amazing—professional, efficient, and highly skilled. He did an excellent job. At the same time, I’d like to thank the company that manages my apartment for handling the service request quickly and efficiently. Great overall service.

Ricardo buen electrisista y muy profesional

Elvis has been great in resolving my maintenance issues

Super muy buen trabajo tanto Eric como santi muy profesionales los A.C quedaron super limpios ya q estan bien sucios con mucha baba

Sandy did a good job on the AC change

100% recomendada. Jubys Castillo es una realtor excelente, muy profesional, responsable y siempre atenta a cada detalle. Me ayudó durante todo el proceso de renta con mucha paciencia y claridad, haciendo todo mucho más fácil y rápido. Se nota su experiencia y compromiso con el cliente. Sin duda volvería a trabajar con ella y la recomiendo con total confianza.

Estoy impresionada con el trabajo terminado por Ricardo Urra , estoy muy contenta y mi familia también queremos que el pueda hacer las ordenes de mi apartamento. Gracias !

Elvis was a fantastic help in restoring my apartment. He responded quickly and did it accurately. Thank you!

I don’t have words to describe the phenomenal work Sandy put in the work for my ac problem definitely recommend

Eric was helpful when checking my water function.

Ricardo el electricista me atendió la orden que puse la semana pasada con mucho profesionalismo y quedé complacida. Un excelente servicio. Gracias

Ricardo Urra es un trabajador exceptional. Estoy muy contenta con su servicio . Un electricista muy preparado y competente.

La joven Judy’s castillo nos atendió de la mejor forma muy amable

I had and amazing service for my AC, I don't have any problem since Sandy come and check it out for me definitely recommend

Hoy me hicieron el mantenimiento de mi aire y la persona encargada hizo un buen trabajo Sandy Gracias por sus servicios !!!

(Rodolfo )Muy eficiente en los trabajos que realiza como trabajador de mantenimiento ,súper recomendado

Rodolfo es excelente trabajador super responsable siempre dispuesto a ayudar

Rodolfo es un buen trabajador y ha hecho un buen trabajo y en lo que se le ocupa nos ha dado una buena respuesta no tenemos ninguna opinión mala sobre el

The technician was highly professional and responded very quickly. He arrived promptly and handled the issue efficiently and carefully. Not only did he fix the leaking pipe, but he also significantly improved the water flow — the pressure is much stronger now. He was polite, easy to communicate with, and made the whole process smooth and reassuring. I truly appreciate his help and effort. I’m very satisfied with the service and highly recommend him. El técnico fue muy profesional y respondió con mucha rapidez. Llegó puntualmente y resolvió el problema de manera eficiente y cuidadosa. No solo r…

Gran experiencia con Jubis. Profesional, clara y paciente al mostrar cada rincón de la propiedad.

Excelente trato y comunicación, siempre atenta y amable. Jubys Castillo

Excelente servicio, muy buena atención 100% recomendable.

I had a great experience with Carolina. She was professional, punctual, and went above and beyond to show me properties that actually fit my needs.What stood out most was how respectful and transparent she was during every visit.

Yubis Castillo helped us find our apartment, and it was a smooth process from start to finish. She was responsive, kind, and gave thoughtful advice. Five stars! Gracias Yubis!

Carolina was extremely kind and attentive when she showed me the coconut grove properties!

Carolina did a really good job at showing me the coconut grove properties. She was great and very knowledgeable

Muy buenos días muchas gracias señor Rodolfo por sus servicios y la confianza que le tenemos feliz día

I’ve been a tenant for 5 years and I’m pleased with the treatment I received. Jubys Castillo was super friendly and efficient during our interaction. I think they are very professional

Muy buen servicio del handyman Erick Lainez excelente servicio al cliente , muy buena experiencia , muy capacitado y dispuesto a satisfacer las necesidades de l cliente . Gracias Erick .

La peor compañía de rentas en Miami. Vivir en estos apartamentos ha sido una experiencia caótica y frustrante desde el principio. Las rentas son excesivamente caras para lo que realmente ofrecen, y el mantenimiento es el peor que he visto. Los problemas no se solucionan de manera adecuada: solo los remiendan, nunca arreglan nada bien. Los apartamentos están llenos de placas de cucarachas, algo totalmente inaceptable para el precio que cobran. Las paredes están simplemente pintadas y “enchuladas” para aparentar que todo es nuevo, pero con el tiempo se nota que todo está viejo, desgastado y ma…

Muy agradecida con el servicio de mercadeo para ver las unidades por Facebook porque tenía miedo de muchas publicaciones falsas , pero gracias a las chicas de este equipo pude encontrar un lindo apartamento que funciona perfectamente para mi

I am a resident of 3270 West Trade, and I truly appreciate the manager’s quick response and kind attention in resolving my humidity issue. I was very worried, and it was really comforting to be heard and to have someone address my situation promptly.

the worst , dont ever rent from here. They property manager never answers the line always go straight to vm. These people are a complete JOKE

Very disappointing experience with this company. I signed a lease for apartment #5 with a specific move-in date, but they failed to deliver the unit. The manager, Alfredo, gave us four different move-in dates, and every single one of them was false. Each time we asked for an update, the date changed without any real explanation. Even after having a signed contract, the only “solution” they offered was for us to leave because the apartment “wasn’t ready,” despite them guaranteeing the move-in date in writing. It is extremely unprofessional and irresponsible for a company to promise a move-in d…

Mal servicio de mantenimiento tengo descompuesto por dos meses mi lavadora-secadora y no me dan respuesta esta es la segunda vez que pasa, llamo al número de mantenimiento y solo saben decir que van a darle seguimiento al caso, que van a enviar correo pero nada, no recomiendo que renten ninguna de estas propiedades por paz mental y evitarse un disgusto

Overall, enjoyed living there. Starting with the negatives, their online portal needs to be improved. Maintenance requests often require multiple follow ups, and there is no other way to get ahold of them for inquiries other than submitting a maintenance request. There should be another option on the portal for general questions that are not maintenance related. The location was great, and the rates did not increase outside of what was specified in the lease agreement. I was satisfied with the amount returned on the security deposit. Although, it did take around four weeks for the deposit to …

Been months since we moved in and our dryer has been broken since we moved in and still nothing has been fixed by maintenance called over 5 different times put in over 20 request and nothing still. We have had 4 different people come and check this dryer out for us to be told that it works fine (which it does not dry our clothes we have to hang them on a drying rack in our living room) I have wrote countless reviews since we have moved in and to my surprise they are all gone? Do they not want you to know how terrible the property management is? I have tried to contact them countless times to g…

Honestly terrible. Put in request for maintenance and they go undone, say they’re going to pass by on a specific day and then don’t show up, force you to not use bathroom for repairs because they’re too incompetent to make these obvious repairs before they move in a new tenant. Steer clear of any property this group manages.

Los edificios están abandonados y sucios,las máquinas de lavar ropa no funciona la mayor parte del tiempo no funcionan,y si te retrasas 1 o 2 días te cobran multa 175 más 50 por enviarte un carta por pago tarde , también te cobrar por la basura y por el agua

The faucet in the room was broken. I scheduled a repair through the portal app, and it was fixed very quickly. I’m very satisfied with their service.

Amando mi nuevo hogar , súper tranquilo y limpio .. la atención de María ha sido increíble, ella es la mejor me ha ayudo en todas las dudas y resultó todo lo que le solicitó , me gusta poder hacer mis pagos por una aplicación mucho más fácil y rápido .. gracias Blue Bay , se los recomiendo

Owner of the building is terrible. We’ve been without an elevator for 7 months bd he hasn’t even discounted our rent. It’s only one working elevator. I have gotten robbed 3 times and property management doesn’t do anymore nor supply videos. Homeless people enter the bulding 24/7 and nothing is secured. DO NOT RENT FROM THESE THEIVES

DO NOT RENT I was a tenant of theirs for about 2 years getting anything for maintenance done was a huge hassle and would take months sometimes wouldn’t even repair. The building was falling apart and the city was always there putting violations because they need to reconstruct or fix the structure as it is not safe. The plumbing was always clogged and feces would come out of the kitchen sink on both me and my neighbor. Not to mention I left my apartment spotless as well as other tent ants that left along with me and they denied us our security deposits and demanded US TO PAY THEM $1500-$2000 f…

Don't waste your time renting with Blue Bay Property. They are misleading and don't fulfill their responsibilities. They told me the property had laundry, but it's actually broken, and I've been waiting a month for it to be repaired. Every time I ask, they give me excuses, saying it's a process, but in the end, no one takes responsibility. They can't solve the problem. The manager doesn't have time to attend to me, not even after going to their physical office. My experience has been bad, I don't recommend renting with them.

I have had an outstanding experience with Blue Bay Property Management, LLC during my time living in their properties. From the very beginning, their team has been professional, responsive, and genuinely invested in providing quality housing and excellent customer service. The property I lived in was well-maintained, clean, and in a great location. Anytime I had a maintenance request or question, the team at Blue Bay was quick to respond and address the issue efficiently, often exceeding my expectations. Their dedication to ensuring a positive living experience truly sets them apart. Blue Ba…

No renten en blueebay el elevador nunca sirvio desde que me mude , el porton de el parqueo tampoco los paquetes de amazon se los roban , hay gente de la calle viviendo fuera de el edificio justamente en toda la entrada de la puerta , quise reclamar por mis beneficios queme ofrecieron en el edificio y me gane el que me dijieran que tenia que abandonar el apartamento por haber hecho esos reclamos de algo por lo que yo pague para tener y vivir cómodamente ! No renten alli que no vale lo que ellos cobran . Feliz tarde

They do not respond to maintenance requests, and if they do, it takes over a month to get something done. If you try to reach out to them, they completely ignore you.

I have only lived in my apartment for 1 week and already can tell you to never rent from these people. I reached out to the property manager regarding maintenance issues with my apartment on the first day of moving in and she blocked my phone number. I then placed a maintenance request by calling their maintenance line and was told I would get a call from a technician to schedule my maintenance. One week later: I have not yet gotten a call to schedule maintenance and every channel of contact for Blue Bay is ignoring me. There are feces stains in the bath tub. Cockroaches, ants and mice in the …

SHOWER DOOR EXPLOTION!!!! This happened to me August 27. And is Sep 10th and apparently BLUE BAY MANAGEMENT doesn't care about having someone hurts someone was in the shower at the time. I reported so many times and still waiting.. refrigerator Not Cooling ... super disappointing

Take a look at Grace Woodard’s comment below. I’m her dad and I can confirm Blue Bay’s lack of attention and response to my daughter’s concerns. My wife and I had to fly down multiple times to try to help, but Blue Bay was entirely unresponsive. The cockroaches got so bad we had to rent her a hotel, and then she had to stay with friends after that. We had to hire a lawyer, and even then they were slow in responding. It was not only the most stressful year of her life, Blue Bay also made it one of the most stressful of our lives. It’s almost funny how quick they were to respond to Grace’s Goog…

Very pleased with this property management group. They are very professional. Nayrubit and the rest of the staff have been very responsive and helpful getting the kitchen in the unit renovated.

I wonder if I can leave zero stars that would be still too much! Ridiculous management company owner of the real estate is incompetent eye doctor beraja. I mean he is as good in real estate as he is in medical department. None of his properties are run well, specially one on 401 sw 17th ave where i lived, the buildong only Elevator has not worked 87 days 2 years ago. Elevator Never passed inspection in 2021-2023 city Inspector seams to be too $$$ friendly with the Blue Bay so city does not care, When it rains water comes in, gates are broken, bugs everywhere, stray cats. I mean not a nice wor…

La ubicación del apartamento es genial, pero hace 5 meses que nos mudamos y 3 meses no funcionó el laundry y sigue sin funcionar. La comunicación no existe, llamas y no te atienden, no contestan msjs ni mails. Y ahora para q funcione la luz de la sala me piden que yo compre el repuesto, la luz nunca funcionó desde q llegamos. Increíble

DO NOT RENT FROM BLUE BAY! My Blue Bay building had infestations of termites, rats, cockroaches, and fleas within the last year. I called, emailed, and texted them for days without being able to get ahold of anyone. I had to hire a lawyer and report the violations to the city of Coral Gables in order to get them to respond to me. Even when they got the certified letter from my lawyer, it took them more than 2 weeks to respond to them. The management will leave you out on your own, and *many* of their buildings have infestation and damage issues, so look carefully on tours and ask to talk to cu…

DO NOT RENT WITH THEM. Avoid renting properties managed by this company. The apartments are filthy and infested with pests, including rats. There are numerous issues with maintenance and cleanliness, and the management is unresponsive. They consistently ignore phone calls and emails.

I would not recommend renting from this property. Even though the apartments are listed at a good price in good locations, the actual apartments themselves are not good. The adds and pictures on their website make the listing look good but it’s really not!! So make sure you go in person and check everything out!! I lived in an apartment managed by them for a whole year and 9/11 months we lived there we had AC issues CONSTANTLY!! It was constantly leaking and freezing. Also not to mention the AC unit used shot up our electricity bill by $100!! We also had leaking coming from our bathroom that d…

Absolutely do not recommend renting with this property management group. The apartments are well priced, but consider the added stressor of dealing with people who absolutely will not take care of the things they promise during the walkthrough. First, the apartment was completely dirty when we moved in. I cleaned everything, including windows and blinds that had mounds of dust and deep stains on them. The fridge was also disgusting and had to be taken out piece by piece to be deep cleaned. Second, during the walkthrough they noted that the fridge was missing a drawer. We were told we would get…

A Laura y Nayrubith, mil gracias por todo su trabajo para tener mi apartamento en tiempo récord, las 5 estrellas no alcanzan para expresarles todo mi agradecimiento, Blue Bay Property recomendado 100% ♥️ son increíbles! Gracias! ⭐️⭐️⭐️⭐️⭐️

Excelente comunicación, atención y rapidez para conseguir mi apartamento y para realizar formalmente el contrato y los pagos sin tener que ir directamente a las oficinas. Facilitan todo de una manera cómoda y segura, mil gracias Blue Bay!