FirstService Residential Miami Reviews

I am pleased to post a review about my experiences with Lakes by the Bay Community Associan Manager, Michelle Diaz. I have had several contacts with Michelle concerning our home in Lakes by the Bay Estates and she was always very accommodating and efficient in providing information and resolving issues; she does this with courtesy and professionalism.

I am very happy to be part of Pine Vista. It is an excellent community, always clean and filled with very good people. The service is excellent, and you can truly see the commitment to the residents. I would especially like to recognize the manager, Ana Llerena, and the maintenance staff member, Renny, who are very hardworking, attentive, and friendly with all the residents. They are always willing to help and make the community a better place to live. Highly recommended!

We have found the Manager and staff of the Grandview Condo are dedicated to providing owners and residents a safe ad enjoyable environment. The desk clerks and valets are exceeding helpful and the cleaning and grounds team keep the premises immaculate. The chief engineer is knowledgeable in all aspects of providing excellent service in a large building. The Manager and staff are to be congratulated for their dedication to service in providing for a safe and enjoyable community. Sidney Elkin

The Courts Condos on Brickell Key is the best place to live on the entire island. The property is gorgeous, super clean and well managed. The condos and building designs are well planned out. From the views to the amenities and from the common areas to the units, they are first class. The management and staff are second to none. Courteous, helpful and professional ! If you ever get a chance to live there, you will certainly agree. Troy Owner/Resident

My husband and I have had the absolute pleasure of living at 400 Sunny Isles Blvd for nearly three years, and I can confidently say this: Cathia and Jeff set the standard for what exceptional property management looks like. From day one, they made our move-in experience feel seamless, organized, and genuinely cared for. Every detail was handled with professionalism and precision—coordinating receiving, scheduling elevators, guiding vendor access, working smoothly with movers, interior designers, and multiple service providers—and making sure everything was aligned so the process felt effortle…

As property owners within First Residential Group, we have received help from Tara Walker, Community Association Manager. She has been very professional, maintaining good communication and providing information about our concerns.

I am deeply grateful to each member of the Axis team for their dedication and kindness. Having been both an owner and resident since 2008, I truly appreciate the welcoming atmosphere and sense of community you’ve fostered over the years.

As an owner of multiple units in the Horizon West Complex, I’ve had the opportunity to observe First Residential’s work closely. Although the association fees may be slightly higher than average, I can confidently say the level of service provided is exceptional. In particular, our on-site property manager, Angie Diaz, has done a tremendous job maintaining the buildings, communicating effectively with owners, and fostering positive relationships with both owners and tenants. As an owner, I’m aware of the challenges that come with managing a community, but it’s always a pleasure collaborating …

As an owner at Bravura in Aventura, FL, I want to commend the superb work of FSR property manager Guillermo Arias and his team. Like many older condos in South Florida, our two-building, 190+-unit community had been neglected by prior boards and managers, who kicked the can down the road on major capital improvements and, in some cases, failed to get permits for smaller projects. Working hand-in-hand with our current board, contractors, professionals and the city, Guillermo has been skillfully leading a series of major capital projects that include concrete restoration/repainting, roof repl…

Lisa, property manager at Bonavista Condominiums, is phenomenal. She’s kind, attentive, intelligent and makes everyone feel welcomed to enter her office no matter the question. Grateful to have her as part of our staff here. Thank you, dear Lisa for your efforts and joy you express in helping others. God bless! Eileen Cruz Unit owner

I worked closely with Michelle Diaz at the HOA of my property in Cutler Bay, Florida. It was for a complete roof replacement and impact windows/doors replacement. The application process was extremely smooth — and even though I had to make one resubmission — she made that process extremely professional and seamless. Michelle answered my emails and phone calls without delay. If you are fortunate enough to work with Miss Diaz on any ACC submissions, you will have as one can.

I have been dealing with First Service since August 2022 as an owner and Director of the HOA. I have been pleased with the professional services

Im a homeowner at The Falls at Parkland. We have the best Management Team, Claudia Perez, Linda Williams, Jason Little, Liz Martinez. They are always very helpful and happy to be working at the property.

FSR continues to provide excellent management services at our property over the last 11 years I have been on the Board of Directors. Our onsite team under the amazing leadership of Maria Couce, who has been our manager for 8 years, is excellent and over the years we have always had the needed support and direction to ensure that the association is in compliance with what needs to be done.

Rarely am I inspired to write a review. My wife loves reviews and I’m always like “PLEASE ! Enough with the reviews, can we just leave the restaurant already?!” However, in this case, I must mention that FIRST SERVICE has been our property manager for many many years. Jonathan Hernandez and his team, and specifically Nabil, are consistently, responsive, caring, professional, knowledgeable, and a pleasure to do business with. Not only that. but Jonathan’s expertise in construction and management has been priceless. One of the value ads that many people don’t stop to think about is the manager’…

I am Fully convinced the good reviews on here are fake ! They recently took over brickell key 2 and don't pick up the phones - management does not. Seems like elevators and lobbies are even dirtier than before. Staff seems confused - a lot of " I don't know what's going on" Poor weekend front desk service Staff on the weekend is not concerned or helpful During the week they don't answer their phones - Update been calling all week and management does not pick up their phones - this is horrendous please don't live in brickell key 2 or buy board is useless ignores issues and the management is e…

I love the management team at The Point of Aventura! Stephanie Snyder, Isabel Mirabel, and Marilyn Maza are friendly, kind and work very well together. When I go into the office, I am welcomed with smiles. My requests have always been handled professionally and in a timely manner. Not only do they assist but they also get to know me. They go above and beyond like giving my husband a birthday card. There are weekly quotes in the elevators that bring a nice positive touch to the building. Thanks, Stephanie, Isabel and Marilyn!!!

This is a very unprofessional company. This company steals from residents. I paid my deposit and they now are saying that they don’t have the money to pay the deposit back! I have been trying to get my deposit back for the past 3 months and no one helps me or pays back. The managers are unhelpful and unprofessional ANA LLERENA AND JANINE NARVÁEZ ARE THE WORST PEOPLE IVE EVER HAD TO DEAL WITH! They stole my deposit money! Ana is awful! Be careful with the type of people you hire! They give bad reputation to your company

We are very pleased with the work of our external maintenance employee, Mr. Severino Rodriguez , for his consistently excellent service in the surroundings of our facilities at LEON SURGERY CENTER in Dadeland . Javier Pagan Davila LSC Staff

The team at Axis are fantastic. Professional and friendly. Luis and the package team are always prompt and kind. I love living here.

I would like to share my positive feedback regarding the receiving/package area team at Axis Brickell. Luis Selar, the supervisor, and Yohanna, his assistant, have both been outstanding. Since I moved into the building, they have been extremely helpful, professional, courteous, and always willing to assist whenever needed. Their service is truly top-notch. They represent the building very well and consistently provide a high level of support to residents. I sincerely appreciate their dedication, kindness, and professionalism. Thank you, Luis and Yohanna, for all your help and excellent work…

Luis and Sonia at Axis have been absolutely wonderful. I’m very happy with the service they provide. They are always charming, professional, and incredibly helpful, and consistently go above and beyond to assist residents making the experience smooth and pleasant. Their positive attitude and dedication truly make a difference in the building!!

Woodside - North Miami Beach : 5.15.2026 - The hallway ac is not working properly since March 12, 2026. I complained about it several times. The hallway temperature is 81F, even the ac is set up 72 F. The board and on site manager is delaying and neglecting the issue. The hallway is hot and humid. Please get it fix asap. It is sometimes blowing warm air as well. 6th floor feels the heat and humidity more. I emailed and called First Residential multiple times. It has been 2 months. Customer satisfaction? First residential Regional manager check & control? Health issue ? Respect the residents?

I’ve lived in Paraiso Bayviews since 2020 and this current management team is by far the best… Truly excellent! Laura Garcia and Dairon Garcia were especially helpful today, going above and beyond in a timely and super helpful way.

Myrna Martinez of First Service Residential has been the property manager for Dadeland Walk since January 2025. During this time, I have seen an overwhelming difference in the way the property looks and is managed. Myrna is very responsive and is always on top of the projects they are involved with. The approach to management is consistently professional and courteous, and Myrna is highly knowledgeable when it comes to Florida HOA laws.

I'm currently a new resident within the Cutler Bay area and my property is managed under FirstService Residential. Tara Walker Is the Manager In my area and she has assisted me greatly with everything required including ClickPay Account set up and the process required for any exterior modifications on my property.

I had a very frustrating and unacceptable experience with FirstService Residential Miami during my move-in process. I submitted all required information on time for call box and gate access, yet it was not properly handled. As a result, I moved in on a Friday but was left with no access to the gate or my unit until Monday. How can it be acceptable for a resident to be paying rent but not have access to their home for an entire weekend? I want to acknowledge that Nicole (supervisor) was professional and helpful. Nicole specifically instructed me to call so the gate could be opened temporarily w…

The staff is amazing. Everyone has been great with us at Paraiso Bayviews, but I'd like to highlight Dairon Garcia, Carolina Mendez, Jonathan Seabrook, Jeff Alvarez, among all others!

After 20 years of living in Miami, it is truly refreshing to encounter kind and attentive individuals at the front desk of the building I call home. Special thanks to Fernando (Parc Lofts) for his positive attitude

I had the pleasure of working with Tara Walker, our HOA Community Association Manager, to resolve several fee issues, and I can't say enough good things about the experience. From the start, Tara was understanding and took the time to truly listen to my concerns. Her communication was clear and professional, and she consistently provided prompt responses to every question I had. Most importantly, she genuinely worked with me to find a resolution rather than simply pointing to policy. It's rare to encounter this level of attentiveness and follow-through, and Tara made what could have been a fru…

Axis Brickell condo is an amazing place to live in! The entire team is extremely helpful and always cheery. Luis Solar and his team members Sonia and Raidel always make my day.

Betty is so friendly and warming at Midblock and we love her!

Betty and the rest of the staff are great. Great experience at midblock.

Stayed at Midblock and the front desk was awesome. If you don’t know Betty you will. She was our go-to guide and confidant. It’s great to come back to a friendly face and greeting. She made us feel so welcome.

Thank you Jennifer!!! The memories you give us not only on the holidays but every month is so special… you have a special heart!!! Thank you forever and for always!!! #IslesAtBayshore lubhouse #EveryDayIsSpecial #BringingSmilesToSoManyFaces #GodBlessYou

My stay in this Midtown Miami building was absolutely top-tier, and honestly, the location alone makes it a win. You are steps away from everything!! Trader Joe’s, workout studios, crystal and tarot shops, HomeGoods, Marshalls, Nordstrom Rack, and pretty much every type of cuisine you could think of. It made my entire trip feel effortless and elevated! The building itself was consistently clean and well-maintained, and every staff interaction I had was positive. But I have to take a moment to highlight someone who truly stood out—Betty at the front desk. On my very first night, there was a m…

Great experience ✨ The experience was amazing, and thanks to Betty for your kindness

We stayed District 225. Felicia at the check-in desk was the most helpful person here. She gave me recommendations on where to eat where to go and how to get there. She checked on us throughout our stay to see if we needed anything. Absolutely one of the best at her job! The building was beautiful and clean. Can’t wait to come back and stay again.

Rented an AirBNB at Mid Block condo building for the month of March. The unit was not very nice but Betty at the front desk was outstanding. Always greeted us with a smile.Very pleasant personality . She does her job well.!!!

Very professional, knowledgeable, approachable, guest service-oriented, and overall great service from all the team members at Sea Ranch Club ,Bldg A. But there are 2 front desk agents in particular that I myself would hire without a doubt : Kaleel R and Lauren, both from the overnight team. These two provide exceptional service everytime. They seem to genuinely be vested in their positions and enjoy the work. Its always a pleasure to see and encounter this sort of positive attitude from others. Thank you

It was a great place to stay conveniently close to everything. Close to the beach close to downtown Miami walking distance to Wynwood. The door lady Betty was so helpful and sweet everytime we saw her .

Betty was amazing @ Mid Block! Thank you so much!

Betty was definitely at 1000/10 service . She was very welcoming and had alot hospitality. She also gave my girlfriends and i multiple spots to attend that were located directly on the strip near the condo . It was 10/10 service please keep her on the schedule !! P.s we flew in from detroit for a girls trip vacation.

Excellent and fast response to any of my inquires at Old Cutler by the Bay Association. Michelle, the Community Manager, is the best!

Betty was great! She was very welcoming!!!!!! She made us feel right at home soon as we walked in the building 1000/10 recommend!!!! Keep her on the schedule!! She gave us multiple recommendations for dinner/ night life vibes… #motionparty

I’ve lived at Beach Club 3 for many years and our front desk team is truly exceptional. Mauricio, Jorge, Antonia, Raul, Eugene, Luis, and David are always warm, gracious, and welcoming. They consistently go above and beyond helping with packages, greeting everyone with a smile, and making us feel safe at home. Very lucky to have such an amazing team!!

It was a pleasure working with Janet and Guillermo, I never imagined such bravery and extensive knowledge if the property, They are always willing to help and are incredibly efficient.

Antonia Beltrán from Beach club3she very friendlyhelpfull doing good job anytime for long time

Antonia Beltrán es una persona muy amable siempre atenta con nosotros, ella es un encanto!! Súper trabajadora!

Antonia muy amable y sevicial. Realmente muy humana

Mauricio Orellana and Jorge Álvarez are the best associates for anyone living in a condo. They are kind, friendly, helpful, efficient, enthusiastic and take their job seriously. We are lucky to have them! This photo is from Halloween one year!

Mauricio Orellana and Jorge Alvarez provide first rate quality service and always with a smile. They are a pleasure to deal with every day.

Hola, buen día!! Antonia, es muy amable y muy agradable. Siempre con una sonrisa y pendiente de todo para ayudarnos ,es excelente.💕

Great management company. Very professional, responsive and helpful. Everything is organized and handled quickly. Thank you for the excellent service!

Good customer service with Antonio Beltran

Betty & Mike are top notch service and concierge. The level of professionalism and communication is top tier. My stay here is as great and for sure I will be back because of customer service and attention to detail.

Wish I could give zero stars for manager Nicole Rodriguez. She caused my family tremendous issues and has been beyond unhelpful. Very poor signage put up in building.

Great stay! Betty was so helpful and kind, always a welcoming presence!

I really enjoyed my experience here at midblock. The building is nice and in a great res. Betty was the BEST. She was extremely helpful and extremely nice. Always welcoming when we enter and leave the building. She even gave us suggestions for things to do in the area. I’d definitely come back, especially because Betty was so nice.

They were so kind, especially Betty! Check in was a breeze and she was incredibly friendly everytime we saw her

Melissa Gomez and Armando Ortiz at The Wind have made my move-in experience incredibly smooth and continue to show the same level of care even after move-in. They are attentive, kind, and always ready to help at a moment’s notice. Because of their support, the entire process has felt easy and well managed. I would absolutely recommend this condo building thanks to the level of service they provide.

I am thrilled to share my experience with Luis Solar, the supervisor at Axis PSTE. As a resident, I have witnessed first-hand the incredible dedication and support he provides to our community. Luis always goes above and beyond to ensure that everything runs smoothly. He is attentive, approachable, and genuinely cares about our needs. Whether it's addressing concerns promptly or assisting with issues, his positive energy is contagious! Thanks to Luis's leadership, living in Axis feels safe and welcoming. I truly appreciate everything he does for us residents. Highly recommend him and the fan…

At Sea Ranch Club Bldg B, we are fortunate to have two first class security people at our front desk. Veronique and Jose are efficient, friendly and always helpful. Our residents are lucky to have them, two examplary, outgoing and experienced employees.

FSR, both E builing and Master Association HOAs are awesome to work with. My emails and requests are answered very quickly. I would recommend them 100 times over!

Had a lovely time in this apartment. Berty helped us out settling in. Giving advice about the area, what to do and what don't. She is super friendly and made our stay even better! Great experience! Even when I was charged for an extra amount whilst the owner that I rented the apartment from, didn't even know about the rules, she explained it in a very calm way and called the manager for me.

I needed help with disposing household goods in my neighborhood and Marjorie Fleuridor was extremely helpful. She definitely went above and beyond to help me!! Claudia Perez seems to be a great leader for our neighborhood also. These two ladies are so incredible to work with compared to the people that just left from here. Welcome ladies! So looking forward to the bright future here with your guidance. Thank you.

Betty at midblock is the best!!!! She’s so sweet and welcoming and friendly, she made our experience so great. Queen!!

I’ve been staying in this building for a few weeks now, and I can honestly say the staff has been one of the absolute highlights of my stay. From the moment we arrived, Betty at the front desk was incredibly welcoming, funny, and personable—she gave us all the check-in details clearly while keeping things light and friendly. Seeing her every day since has been such a joy—always greeting us with a big smile and positive energy. I also want to give a special shoutout to Oscar, who is completely in love with my dog and always has a treat ready for her. It’s so sweet and truly makes us feel right…

THANK YOU MARJORIE!!! This morning my sister and I went into the Visconti Property Management office and met Marjorie for the first time. My first impression of her was that she was very kind and welcoming. When we sat down and explained our situation, she listened carefully and then she realized that my dad had sent her an email earlier describing the exact same situation that we were explaining to her. Then to our delight, she assured us that she had already resolved our issue!!! This was an issue that prior management refused to even consider, never mind resolve for us!! Marjorie let us kno…

The property manager at Regent Park is absolutely the greatest her name is Crystal Watts. Anytime I have an issue she's there to help and she's very dog friendly I can bring in my dog into her office and it's no problem.

If you’re looking for a team that is responsive, capable, and consistently goes above and beyond, I can’t recommend Armando and Melissa Gomez enough. Absolute professionals and genuinely wonderful people to work with

I want to take a moment to thank Melissa Gómez. for all the help she provided during my move into my new apartment. From the very beginning, she was extremely diligent, kind, and always willing to assist with any questions or requests I had. Thanks to her support, the entire process was very smooth and well organized, which made a big difference during what can normally be a stressful time. Thank you so much for everything, Melisa. I truly hope everything continues to be just as excellent moving forward. People like you make the experience in the building so much better.

I had a great experience with Melissa Gomez. She was very professional, kind, and helpful throughout the entire process. She took the time to explain everything clearly and made sure all my questions were answered. Her positive attitude and dedication truly made a difference. I really appreciate her support and highly recommend her.

I love the wind soo much ! I have lived here for 2 years and it’s been great. Special thanks to Melissa Gomez ; she’s so sweet and always accommodating to all of my needs.

Professional and responsive management staff, and I reconized assistant manager Melissa Gomez for her excellent role in supporting resident services and community operations

I had the pleasure of staying at MIDBLOCK with a few friends for my birthday weekend. The condo was beautiful inside and out as well as clean and modern. Betty and Mrs pitts were like family to us. Their smiles and warmth were infectious the moment we entered the condo. We are Canadians but we felt like we were home with family ! We need more people like them in the hospitality industry ! Next time I am in Miami I will not stay anywhere else but MIDBLOCK residential .

Area: Midblock Miami. Place is peaceful. Front desk is lovely, kind and respectful. Ms.Pit and Ms.Betty were very helpful in making sure my sisters and I had everything we needed to feel safe and happy. I highly recommend staying here

Pamela Wiley made our stay at Tiffany house very comfortable Appreciate all she has done. Thank you John and Dawn.

I can’t say enough good things about Lisa. Living in a building where you feel genuinely taken care of makes all the difference, and that’s exactly what Lisa provides. Whether it’s a maintenance issue or just a random question, she’s always on it—usually before I even have to follow up. It’s rare to find someone who is this organized but also this warm—she makes the building feel less like a facility and more like a home. She always has a smile, she treats the residents with total respect, and she just gets things done. We are lucky to have her. Thank you!

Quiero destacar el excelente servicio de recepción de paquetes del edificio Axis Brickell, especialmente el trabajo de Luis y su equipo. Son sumamente profesionales, todos mis paquetes siempre llegan rápido, en perfecto estado y con una organización impecable. Además de su eficiencia, Luis se distingue por su calidad humana. Es, sin duda, una de las personas más amables y agradables que he conocido. Recomiendo ampliamente sus servicios. Un equipo ejemplar que realmente marca la diferencia. Familia Morales Medina

Jeff and Cathia at the management office have been absolutely amazing throughout my entire moving process. From start to finish, they made everything feel so easy and stress-free. They were always responsive, helpful, and patient, answering every question and guiding me through each step with genuine care. Beyond being incredibly professional, they are truly kind, welcoming people who make a big transition feel smooth and manageable. It’s rare to come across a management team that’s this attentive and pleasant to work with. I’m so grateful for their support and couldn’t have asked for a bette…

Great team ! Very welcoming ! Stayed block. Betty was very attentive and always accommodating

The best package room in any building! The best team and best staff I ever dealt with. Super amazing and fast. Sweet and friendly. Makes living here amazing.

Axis package and receiving room- Luis, Sonia, Raidel, and the rest of the team have done an excellent job coordinating the delivery of our packages, keeping them organized, and making them readily available for pickup. I appreciate their efforts!

FirstService Residential operates with open disregard for residents. A new annual budget and higher maintenance fee were announced at the very end of January, giving owners two days to change payments. The increase was also applied retroactively, after the month had already ended. Miss the email and the problem is yours. Everything is done at the last legally possible moment, with no effort to communicate early or responsibly. Technically compliant, but functionally hostile to the people who pay the bills.

Nuestra experiencia con el equipo del Package Room de Axis siempre ha sido increíble. Ellos siempre tan atentos y serviciales, nos hacen sentir bienvenidos. Queremos agradecer enormemente a Luis y Sonia, Ridel y Johana por el excelente servicio que nos brindan desde que llegamos a la Torre Sur de Axis en Brickell. ¡Muchas gracias a todos por todo lo que hacen! 💫

Everyone at Tiffany house made out stay wonderful. All the common areas were spotless.

I had the pleasure of staying at the Tiffany House for 10 days. The property is in a perfect location and the staff are first rate. Very friendly and helpful. Pam especially went above and beyond to make me feel like I was a resident and felt like home while I was there. Thanks so much as I will definitely be back.

Pamela was a joy! She was very welcoming and attentive! Loved my stay at Tiffany House!

My experience at Midblock has been amazing. From the security to the front desk, they provide a very professional and friendly experience. Betty at the front desk is amazing at her job and always makes sites to greet every resident with a smile and a friendly hello. You can tell they really care about leaving a great impression

I want to express my sincere appreciation for the outstanding support Ana Llerena has provided throughout my fencing approval process. From the very beginning, Ana has been incredibly responsive, patient, and dedicated to ensuring everything moved forward smoothly. She took the time to answer all my questions, clarify requirements, and guide me step-by-step, making what could have been a stressful experience feel simple and manageable.

I would like to express my sincere appreciation for Dayan Salazar, our wonderful manager at Artech in Aventura. She is truly an exceptional person — always kind, attentive, and ready to help with anything we need. Dayan is incredibly responsive and professional. She handles every question with patience and genuine care, and she always goes above and beyond to make sure everything is resolved quickly and smoothly. Thanks to her warmth and dedication, living in Artech feels comfortable, safe, and truly like home. It is rare to meet someone so sincere, considerate, and committed to the people s…

I live at Axis on Brickell and Ernesto Ruiz is the most dependable employee in the office. I love living here and I am happy to have a great staff here.

We stayed in Midblock. Betty at the Service desk did an awesome Job helping us out with everything up from the start to Restaurant and other suggestions for a wonderful stay at the midblock.

⭐️⭐️⭐️⭐️⭐️ A Perfect Home in the Heart of Midtown – Thanks to Betty! I’ve stayed in many places around Miami, but my experience at Midblock Midtown has genuinely been the best. From the moment I arrived, everything felt clean, modern, and welcoming it immediately had that “I could actually live here” feeling. A huge highlight of my stay was Betty. She is an absolute star. Warm, attentive, and always ready to help, she made the entire experience feel personal. People like her elevate a stay from good to unforgettable. You can tell she genuinely cares about the guests and the building and it …

Veronique and Jose are always friendly, helpful and highly skilled at their job. Sea Ranch is lucky to have them.

Great service from Marlén Moreno buena atención

KATHERYNE NAVA at Paraiso Bayviews Condominium Association does an amazing job . I have a listing at the Paraiso Bayviews and she answers her emails quickly and also is very knowledgeable. It is really a pleasure to deal with her . Not easy to find in Miami .

Ive stayed in Midblock and really enjoyed it. Betty at reception is a rock star and is always warm and welcoming.

A great location and building! Jonny Costa offers top notch service daily!!!! Customer service is his expertise.

I was staying at mid lock in Midtown Miami Betty at the front desk was awesome She was very friendly and helpful

Dayan is a very nice person Extremely professional I m very proud to had here in our building

Veronique has been at SRC B for several years. She always has a big smile and a friendly hello. She is an extremely competent and dedicated staff member. All our dealings with her are a pleasure

It’s only been a few months since Jose joined SRC B. He quickly recognized owners by name. He is always friendly and knowledgeable, and helpful. He is a very good addition to the SRC family.

Veronique is always very kind, pleasant and most helpful. She is very good at her job.

Marlén Moreno Sr Louis Condo Front desk muy amable

Marlen Moreno Front desk St Louis Condo good customer service 👌

Marlén Moreno Sr Louis es la mejor en atención al cliente

Marlen Moreno St Louis Condo muy buena atención

Marlen Moreno St Louis Condo es muy amable y cariñosa

Marlen Moreno st Louis Condo Front desk es muy amable y cariñosa

Super stay. It all started with the warm greetings and smiles from Betty at front desk and everyone who worked in the building. My place was perfect, quiet, functional and clean. Great pool. Just an above average place with cool people .

Thank you Lois Axis Supervisor, always a pleasure to pick up my packages !

They really went above and beyond to help me close on time on the sale of my condo! Nydia and the Team were awesome, and they kept the property running great while I was there!

I want to give a big thank-you to Sonia, Ridel, Johana, Bell and Luis for the amazing service you’ve given me since the day I arrived at the South Tower of Axis in Brickell. You’re always so kind, helpful, and welcoming — and your smiles truly brighten my day every time I come by to pick up a package. Thank you all so much for everything you do! You make this place awesome . 💫

I have lived in a condo for almost 5 years, managed by FirstService, and have found they go above and beyond in their service to the residents. Regardless of the time of day, they are always available to take care of anything that happens in the building and/or my condo. Miguel Sande particularly is always here to help and can advise and repair anything needed, especially electrical which has been a huge help. I am grateful and appreciate his help and kindness.

I really love the staff in the St Louis Condo! Marlen Moreno is always very friendly and helpful! :)

We stayed at midblock condominiums. Ms.betty was so helpful with everything from the ways to work our keys and the elevator, to different locations of good food and things to do. For our first time here we couldn’t have met anyone better to guide us and give us a quick outlook on things we may not have known. Will definitely return and hope to see her and all the staff at midblock condominiums again.

Melissa Gomez she’s been amazing, always smiling and she is always ready to help others. Amazing customer service.

I want to take a moment to recognize the amazing staff at the Isles at Bayshore Clubhouse. They’re always so friendly, welcoming, and professional especially the director Jennifer Lora. The activities and events they organize at the clubhouse are truly wonderful, fun, well-planned, and a great way to bring our community together. It’s clear they put a lot of thought and care into everything they do. Thank you for making our neighborhood such an enjoyable and friendly place to live!

Luis is always so helpful at Axis package room!! Highly recommend

Luis from Axis is always very friendly and helpful! Greatly appreciate the excellent service I get from him.

Jennifer is the best. She’s always very helpful and responds to email A.S.A.P. The Isles at Bayshore Club house always has amazing events.

Jennifer Lora from the Isles at Bayshore Clubhouse/Lakes by the Bay South CDD is absolutely phenomenal! She continually brings wonderful events to our community and always finds creative ways to bring everyone together. I’m consistently impressed by how incredibly organized and detail-oriented each event is. As a resident, it is exactly what we're looking for. I look forward to many more in the future!

Our stay at Midblock in midtown was nothing short of perfect. Stay and check in process was easy and safe. Betty really stood out for us with her attention to detail and friendly chats everyday! Amazing stay! Would return and recommend.

As an ups driver I regularly drop off and pick up boxes at first service residence and Alerick Cabrera is a very professional administrative assistant at first service. The staff here is super nice and always finds ways to help their tenants

Raiza Perez at Villa Valencia is always a delight, very professional, and a great example of the quality to expect from FirstService.

The Isles at Bayshore community is one of the best communities I’ve ever lived in and it’s thanks to amazing caring and professional staff like Jennifer Lora. Jennifer organizes activities throughout the year for the residents to get to know each other and share memories together, she always communicates with the residents very clearly and lets us know everything happening in our area. I wish I can give more than 5 stars because she is outstanding!

America Cabrera and Australia rodriguez are such a wonderful team at Terra they are very positive and are great at customer service, the maintenance team is also great dioselin and julio are great

I have lived here for a few years and the residential cleaning staff are exceptional, especially Severino Rodriguez. He works tirelessly to make sure the gym, pool, residential area and he streets around Downtown Dadeland are clean and safe. We appreciate all he does to keep our spaces pristine. He’s goes above and beyond and reflects the friendly atmosphere the maintenance staff embody here.

I’ve been living at Terra for almost three years, and I can say that the entire staff has been very helpful, attentive, respectful, and responsive to any issues in the building. In the main office, Alerick Cabrera, the administrative assistant, is always sweet and helpful. If she’s not in, Australia Rodriguez, the property manager, is there to ensure everything runs smoothly. For the maintenance team, Julio Maldonado and Dioselin Hernandez have been here since day one. They’re always ready to help and direct you as needed. Regarding security, Sammy and Wendy are also very helpful and respec…

I just moved out of Terra beachside and it makes me so sad because you have the BEST management team! There was a girl named Alerick Cabrera. She’s super knowledgeable and is always willing to explain things that I need help with. She has truly made the process of moving in and out of the building a breeze. The whole management team is great but Alerick really stood out to me.

We are a family of 6 staying at Midblock in midtown Miami. It is a fabulous location. Betty at the front desk is kind, professional, knowledgeable, and has been absolutely amazing in making our stay top notch! Thank you Betty🙌🏽🙌🏽🙌🏽

Villa Valencia Coral Gables Florida. Rayza Perez It's such a comfort to walk in and be greeted by someone so thoughtful and dependable. Her friendly energy and attention to detail really makes a difference every day. We're so lucky to have Rayza as part of our community

My experience at midblock Miami was awesome !!!!!! Betty at the front desk was great! Definitely will rebook on our next trip !

I’ve always go to the building terrace beachside and the management is always welcoming and such a great team I love this building for the great customer service provided by Alerick Cabrera and Australia Rodrigues they make a great team

My experience at Midblock I had surgery and my stay was amazing! The staff was so friendly and helpful BETTY was the GREATEST full of energy and nothing but smiles when we walk thru the doors! It was like walking in home everyday ! I couldnt of had a better experience ! Ill be sure to book again here at MIDBLOCK! Perfect area resturants and stores close by ! If i could give 10 stars I would! thank you again!

At Villa Valencia Coral Gables, Florida we are fortunate to have a wonderful team. I want to recognize especially Raiza Perez in the front desk, she is always welcoming, professional and go above and beyond to make residents feel at home. Whether is greeting everyone with a friendly smile, helping with packages or assisting guests she handles everything with genuine care. Is clear that she takes pride in her work and truly cares about the people who live here. I love her positive attitude and attention to detail. We are so lucky to have someone so dependable and kind representing our buildin…

I absolutely loved my time living here! The condo was beautiful, well-maintained, and in a great location. The leasing team and management (Australia rodriguez and Alrerick Cabrera) were always professional, friendly, and quick to help with anything I needed. The customer service truly exceeded my expectations — they made the whole experience smooth from move-in to move-out. Highly recommend this place to anyone looking for a comfortable and stress-free living experience!

I have been living here for a few years now and I have zero complaints in general but, I most definitely give a special shoutout to Severino Rodriguez. He’s always pleasant, polite, works hard to keep things clean and organized. I look forward to our conversations every morning while he ensures everything looks spotless while I workout. He’s truly a blessing to the company.

I am a resident at Villa Valencia Condominium in Coral Gables. I am so impressed with the care and assistance that FirstService has offered. From the team leader, Yammi to Javier,Raiza Perez and Gary, they have helped our building run so smoothly! We are so lucky to work with them.

Alreick Cabrera and Australia Rodriguez Are the best mangement here. They are very helpful the past 4 years living here and are very quick with responses and communication.

Raiza Pérez, a Front Desk staff member at Villa Valencia (515 Valencia Ave., Coral Gables, FL is in every way, a model staff member; very efficient, very personable, and very knowledgeable about our apartment building. She truly “connects” with residents and enthusiastically helps us resolve any issues we may have.

Just wanted to say thanks to Maria and other front desk/ management/secuirty staff at icon tower 3! Great people and always helpful! Thank you

I am a resident and owner at Villa Valencia (515 Valencia Condominium Association) in Coral Gables which is managed by First Service Residential. I want to recognize the transformative impact of our front desk supervisor Raiza Perez since she took over on October 1st last year. The difference has been nothing short of extraordinary. Raiza is consistently three steps ahead of everything we need. Her warmth, proactivity, and attention to detail create a five-star luxury hotel experience with a genuine personal touch. Most impressively, this standard has become the culture across her entire team…

We stayed at Midblock Condominium Miami, which was amazing!! The front desk staff made us feel welcomed, especially Betty Colón. She is very sweet, professional, and fun to chat with! She went out of her way to make sure everything was perfect for our stay. She gave us great suggestions on things to do in the area and always greeted us each day very nicely! We will definitely stay here again for our future visits!

It is great to come home and be greeted by all the staff of First Service Residential. Raiza Perez has been with us the longest and since day one she has been courteous, polite and caring. We are very happy with their services.

Raiza Perez and her team are awesome, very kind and gentle, I would like to extend my sincere congratulations on your outstanding work. Your professionalism, dedication, and commitment to excellence have not gone unnoticed. Wishing you continued success in all your future endeavors.

I am a resident & owner at Villa Valencia which is managed by First Service Residential. I want to recognize the amazing team at VV for their outstanding service. I especially want to call out front desk supervisor Raiza Perez for her extraordinary customer service—she has truly elevates the residential experience. I also want to recognize our exceptional manager Yami Alvarez and our chief engineer Orvey Hernandez for consistently going above and beyond to address residents’ needs. This team sets the standard for what great service looks like.​​​​​​​​​​​​​​​​

I am a resident at Villa Valencia, and I would like to recognize Raiza Perez for her outstanding service and professionalism.

FSR is doing an amazing job managing Villa Valencia ( VV). The personnel is always ready to help in whatever needs to be done. A big SHOUT OUT to Raiza at reception who is always ready, willing and able to deal with the day to day. From dry cleaners to Uber Eats to visitors and anything and everything in between. She makes living at VV a breeze.

As a resident of Villa Valencia condominiums in Coral Gables, I am grateful and appreciative of the services provided by FirstService Residential. While all members of FSR's staff have proven to be wonderful, Raiza Perez at the front desk has consistently shown genuine interest in assuring residents are taken care of promptly, efficiently, while always having an addictive smile. Raiza, Thank You for all you do for us, and for your caring and friendly nature.

Michael O. from the front desk of Icon Tower 3 was very helpful with my check in and answering all my questions!

Kiara Hyppolite is a RockStar!

Gabriella at the front desk of 485 Brickell Ave (Tower 3) is absolutely amazing! She’s always welcoming, professional, and incredibly helpful. Whether it's answering questions, assisting with packages, or just greeting residents with a warm smile, she truly makes the building feel like home. Her positive attitude and attention to detail don’t go unnoticed—thank you, Gabriella, for all that you do!

515 Valencia Ave has an incredible staff from the FSR onsite team. Everyone is very friendly and welcoming but I want to give quick shoutout to Raiza, Javier, and Yami. I can confidently say everyone is great but those 3 are the ones I interact with most because of the times I am in/out of the building.

485 Brickell ave María F she is a best in the icon front desk she help me with my guests all The time and she always have a smile for us

luis at the axis is the BEST!!!

I am a teen living at Villa Valencia… Raiza Perez and all the staff at Villa Valencia make me feel safe and always greet me with a smile on their face. They know my uber eats order… I mean what more could I ask for? LOL. Honestly, Raiza is great and my mom says that she always asks her how I am doing. I am so happy we moved here

FSR’s team at Villa Valencia is great. A special shoutout to Raiza Pérez, our night concierge, for her great service and welcoming attitude!

Raiza Perez and all the staff that FSR has at Villa Valencia are incredible. I feel like we live in a hotel or a typical New York building. I will never go back to living in a house after the service that she provides!

FSR is has incredible service. Raiza Perez works with them at my building at Villa Valencia and it is like living in a hotel. Her attention to detail is unmatched. Her smile and willingness to please so often brightens my day. She is truly a gem to our building.

I have been living at Midblock in Midtown, Miami for over two years and Jazmin and her team have always been super helpful, professional and always friendly. Any request I have is met with courtesy and promptness. Something you don't see too often. If you're considering moving here, do it! From the front desk personnel to security and maintenance workers, they all make living here truly feel like you're amongst family.

FirstService came to our building for a change. We are very happy with all team. Everyone is very polite, calling us by name and offering the best of service. We are very happy. I want to light up our great Raiza Perez as an amazing, polite and friendly person. We love her

Betty Colon is the nicest person in the world! So professional and so warm. The best honestly! See you next year ♥️

Just moved into Midblock in Midtown Miami! The building is great, and the community is welcoming. Special shoutout to Betty Colón — she’s been incredibly friendly and helpful since day one.Her positive energy truly makes a difference!

We stayed in Midblock condominium and honestly I had the best experience. Betty and Jacquetta always made sure we were good and safe!

My stay at Midblock was amazing. The experience that I had with Betty Colon and Ms Pitts was phenomenal. I will advise anyone when staying in Miami to see my girls.

Stayed in Mid Block Condominium last weekend in Miami and all I have to say is that Betty Colón was the sweetest person walking in. She helped us get into our Airbnb as fast as she could and made us feel the most welcome. She had such an amazing energy that would bring a smile to your face. She gave us advice on where to go and explore for our first time in Miami and definitely was our hype woman when leaving for a night out! I would definitely recommend 10/10

I went to regents park regularly to visit my friend and every time am there it one very nice housekeeper Stephanie Crespo every time am there it’s clean smells good hard worker

i been living at regent park condos for over 5 years and i can honestly say i love it here the place always smells good and spotless thanks to a wonderful house keeper stephanie she is amazing always smiling greeting people and is a big help keep up the good work also thanks to the team members

Manager Angie Diaz has been excellent!! I have been leasing in Horizon West complex in Kendall Miami, building #1 since 2022 and have recently purchased in the same complex, anything I ask Angie for that either neeeds to be authorized or approved first is done ASAP, she is a great person and very understanding, elevator is down or electrical issues in the building, Angie takes care of quickly as well, I take my hat off. Great service from Angie and the team, thanks to Carmen as well and the rest of the team in building #1 for always staying on top of the organization and making sure all is cle…

We had a great stay in an Airbnb on Midblock, thanks to concierge staff. A+ for Betty, who checked us in and was a warm and friendly constant through our visit. :)

When I first moved into Axis, I was frustrated to learn packages would not be accessible 24/7. However, Luis the supervisor, Solar, Ridel, and Sonia are some of the hardest working, nicest people on the planet. They’ve made my package experience great.

Gran señor es Luis. Siempre tan servicial y cercano a la gente. Un 10!

Luis Solar, Sonia, and Ridel are the best. Always friendly, helpful, and diligent. Great service!

The supervisor at Axis in the package room Luis Solar is always so nice and friendly!

The mailroom at the Axis is super well run, Luis Solar, its supervisor goes above and beyond to help out and is also super friendly. I had a big item delivered and he helped me figure out how to get it up to the apartment. The mailroom is very efficiently run and they are on top of things. Truly nice and helpful people!

I wanted to take a moment to acknowledge the outstanding work being done by the Axis on Brickell South Tower receiving room team. As a resident who receives many packages, I consistently experience prompt, professional, and courteous service from the team. Luis, Raidel, and Sonia in particular go above and beyond to ensure everything is handled smoothly. They are always helpful, and efficient, and their commitment to providing great service does not go unnoticed. It's clear they take pride in their work, and it really makes a difference. Thank you to the entire team for their continued excelle…

Yohana and especially Luis put so much care into everything they do. Friendly, attentive, caring, and kind. Not only do they go the extra mile, but when my partner was diagnosed with cancer, Luis offered me home cooked meals because I was running back and forth to the hospital. He doesn’t just work at Axis, he is an integral part of the community and an absolute joy to interact with.

I am extremely disappointed with First Service. I had heard good things about this company and I’m sure it is a good company. Unfortunately our Property Manager leaves a lot to be desired desired. I live in the Urbana development in Doral Fl. I have been trying to contact Melissa for almost a month because of trash that a resident dumped in front of the garage but I have not received any response from her.The trash is still there. There are also other issues that have not been addressed. Guess what, the trash was picked up the day after I posted the complaint . It shouldn’t be this way. All I …

I live in the Axis South Tower and the staff here is wonderful. We are truly blessed to have them. Supervisor Luis Solar always takes really good care of me!

En el axis south tower Luis Soler es un supervisor excepcional. Siempre que vamos nos atiende con una amabilidad. Es un sol. Sonia y Ridel son geniales siempre nos ayudan con todo lo que necesitamos no importa el día ni la hora. Son muy buen equipo.

JHOANNA AND JOHNATHAN- individually and as a team are true assets to our Sea Ranch Bldg A home. They are the vital point of first contact for guests and residents and present the right blend of friendliness and professionalism. It gives me confidence knowing that they are on our front desk team because I know if something comes up, they will check it out, ask the right questions and find the answer to help as they do multiple times daily. The past year has been particularly challenging with changes in staffing and construction projects that make changes in facilities, entrances and temporary…

Johanna @SRCA has always been so welcoming and nice to my family and me, she always helps you in anyway she can and she is very kind

Live here. Sea Ranch Club A and Johanna and Johnathan are the very best we have ever had. So fortunate that they work with w!

La conozco desde que llegamos y siempre nos a saludado con una linda sonrisa

Jhoanna @ SRA is very friendly, helpful, professional and a pleasure to be around.

Jonathon and Johanna at Searanch Bldg A Best employees here

Johnathan @srca he help me a lot

Lynette Ramos is my property manager, we are very happy with her leadership and work ethic. Jonathan Hernandez and Jennifer Henriquez are truly making a difference over the last 2 years.

My Surfside condo is managed by FirstService Residential, and the experience has been consistently frustrating. The on-site property manager acts with a “mean girl” attitude—rude, dismissive, and openly hostile to resident concerns. At one point, she made it clear: she works for the association, not the residents. There’s blatant favoritism. Some unit owners get special treatment, while others are penalized with no flexibility. Rules aren’t enforced equally, and transparency is nonexistent. Trying to escalate through FirstService leads nowhere—supervisors deflect, and the system is a corpora…

It has been a true pleasure for my wife, Natalia, and me to spend 20 wonderful months at Aquasol. We thoroughly enjoyed our stay and will carry warm memories of this time with us. We are deeply grateful for the continuous efforts of manager Jackie Gonzalez and the other Aquasol staff members to enhance the living environment, as well as for the genuine hospitality extended by the entire Aquasol team. We also greatly enjoyed apartment 11S, where we stayed, which offered a spacious and comfortable living space, tasteful furnishings, a fast and reliable internet connection, and a wide selection o…

Not sure what's more worthless this HOA or invitation homes that I rent from. Neither seem to be able to do anything to make this place more of a home. It's more of a trap until we get out of our lease

Stephanie Snyder is a fabulous build manager. Her attention to detail is outstanding. She is a pleasure to work with!!

This company has the audacity to be getting paid by my HOA to do absolutely nothing. Anytime you call, its a foreign call center that answers and they know absolutely nothing and cant answer the simplest questions. Then when they offer a call back from the local property management company, no one ever calls back. Biggest scam I've ever encountered. A company is being paid to pay another company to answer the calls from the residents they should be answering. I can only imagine the obnoxious cost this is costing my community. Next HOA meeting I will make sure this company is no longer utiliz…

I had an outstanding experience with Aaron Clemente at First Residential Plantation! He is incredibly professional, responsive, and attentive to every detail. Communication is seamless, and he handles all maintenance requests promptly, ensuring the property is always in top condition. His friendly demeanor and dedication makes the entire process stress-free. I highly recommend Aaron Clemente for anyone looking for a reliable and efficient property manager!

I can' not say enough good things about our First Service Residential team at 100 East Las Olas Blvd. Our desk associates are well prepared, professional and most importantly FRIENDLY. Jeffrey always has a biscuit for our dog Winston! Lexi is ready each day with a smile on her face and an answer to any questions i might have. Even the overnight staff Mike and Mikal are chipper and helpful in the early morning hours. Upstairs in the office, James, who has been with us the longest, is knowledgeable, professional and a pleasure to work with and most importantly always makes me laugh. We rece…

Excellent staff. Courteous, friendly. James, Malinda and Alberto are always ready to help . Front desk staff also very friendly.

FirstService Residential is great to work with! Their staff is top notch and a pleasure to work with. I am a resident in one of the buildings they manage and can say with certainty that they are awesome. I want to personally recognize James and Malinda who have been amazing - they are always quick to respond and are always so helpful and friendly! It's always a pleasure running into them in the building. I also want to personally recognize Tamar, Marie, Lexi, Jeff - phenomenal front desk team who is always there to help me. Alberto - he's the man! I wish I could recognize everyone but it…

Aaron C. is an excellent property manager. He is very responsive, even when juggling as many projects as we have going on.

We have had great experience with First Residential, Plantation. . Our property manager Aaron Clemente and the entire staff are always responsive and professional. Communication is key, and they excel at it, always keeping us informed and addressing any concerns promptly. If there’s ever an issue, they take care of it right away. It is clear they care about the community and go above and beyond to keep things running smoothly. Highly recommend!

Our experience with Mr. Clemente has been markedly positive. In the year that we have interacted with him professionally he has been knowledgeable in matters pertaining to his duties as well as extremely effective in requests and delivery therein. He has demonstrated that he is very adept socially in a personal level which has accentuated his pleasant and great demeanor in a people to people basis. He is an asset to our property and its management.

I have had great experiences with First Residential but Daniella Metro is not a person that should have portfolio with my community. I have requested many times something to her and she passively aggressively will not do what I'm asking for. It's a simple thing but because she is being passive aggressive she seems to think that this type of issues is small and not dignify of her time. I would love someone at first residential to call me, not Daniella, so I can discuss this matter. I have emails proving what I'm saying.

I have been a resident of Renaissance on the Ocean for over 20 years. The entire staff of FirstService Residential have always been wonderfully professional, welcoming, and efficient . I would like to specifically call out Ms. Nadine McCalla for her supportive role as Concierge. She is a true pleasure to have in this role providing constant support with a gracious, professional attitude everyday ! Well done !

In my year of living here, Ilene and Rolston have made our lives a thousand times easier. We cannot even begin to list the different things they do to make our community better. Their dedication to constantly making our community better is on display everyday, as our Waterford lakes community has come so very far with them on board. They truly take pride in their community / work and we are lucky to have them. Keep up the good work , and thank you 😊

The team at Waterford Courtyards doesn't disappoint, Irene and Ralston awesome! I own units in a handful of communities around Plantation so I have had experiences both good and bad. Having an on-site property manager who has as much experience as Irene and truly cares about residents and the property as much as she does is a huge plus. The community is well kept, maintenance is done on a timely basis AND they watch the budget. I wish all communities were managed and staffed as well as this one.

Daphne Brunes is outstanding! She is always helpful at the desk and very knowledgeable. She always gives you a smile and brightens your day. She is a great team worker and we are glad to have her. She is great addition to the Renaissance. Nadine Mccalla is also outstanding! She had a smile on her face when I first met her and still greets me with a smile.. She has always been eager to help me when I need something. She is a great team worker and we are glad to have her.

Been an owner at Cocoa Parc for 12 years and the staff is awesome Marino,Mike,Oscar, Roselyn,Samanth.

I visited Coco Parc Condo and met Samantha and Roselyn in the Management Office. They were very informative about the property. I am interested in purchasing a unit, and they provided me with important details needed to make my decision. While I was there, I met Mike, Marino, & Oscar, the maintenance team. They also provided some insightful information due to their longevity with the community. The Coco Parc staff is extremely hospitable, and I am excited to complete my closing and move into an amazing community.

I love the staff at Coco Parc very helpful and goes above Expectations Roselyn,Samantha,Marino,Mike,Oscar just always make anyone feel at home.

By far the best manager and staff,Samantha, Rosaline,Marino,Mike and Oscar are awesome, Thank you so much your services

I had the best experience with Roselyn,Samantha ,Mike,Marino, and Oscar at Coco parc. The entire team worked seamlessly together, creating a fantastic atmosphere. I truly appreciate their hard work and dedication. If you’re visiting Coco Parc, you’re in great hands with this team!

My experience at Coco Parc Condominium was incredible thanks to the amazing team. Mike, Roselyn, Marino, Samantha, and Oscar made sure everything was perfect. This team rocks.

"Coco Parc has been amazing, especially this year. Samantha's leadership, Roselyn's warmth, and the reliable maintenance from Mike, Marino, and Oscar have made living here a delight. Highly recommend this community

I been at coco parc from 2003 and this is the best crew Roselyn,Samantha, Mike, Marino,Oscar.

I’ve been living at Coco Parc Condos for 7 years, and it’s been nothing but a fantastic experience! The community is well-maintained, and the amenities make it feel like home. The staff truly makes a difference—Roselyn, Mike, Marino, Samantha, and Oscar are always friendly, and get stuff done. Their dedication keeps this place running smoothly. I love this crew.

I stopped into Coco Parc to inquire about projects the association may need. I met a great team while there. Samantha and Roselyn in the Management Office, offered me coffee. They had a variety of options and made me feel at home. I met the Maintenance supervisor Marino , who explained that they just completed a paver job but would be happy to keep my contact info incase of other projects. Mike stopped by the office and we all had a nice laugh. They said their weekend team member, Oscar, is just as welcoming. I look forward to hopefully getting hired for a project there soon. They are all …

Mike Oscar and Samantha Roselyn Marino are incredibly charismatic, upbeat, and skilled. Living in the Coco Parc neighborhood is unquestionably essential!

I just wanted to take a moment to recognize Mike, Samantha, Roselyn, Oscar and Marino in the HOA office. They are always so kind, helpful, and caring. Anytime I've had a question or needed assistance, they’ve been quick to respond and go above and beyond to ensure everything is taken care of. The neighborhood is always beautifully maintained, and it’s clear that they take great pride in keeping it that way. It’s a pleasure to live here with such dedicated professionals looking out for our community. Thank you for all that you do!

Every community deserves to have great staff such as Samantha Roselyn Marino , Oscar and Mike. They respond to your requests in good time management. They always have a smile on their face and truly make Coco Prac feel like home. It’s important to be able to have such refreshing people around and a refreshing community.

Samantha Roselyn Marino Mike Oscar , I love the energy, they are so positive and proficient. Definitely a must live in community at Coco Parc .

I cannot say enough great things about the staff at Coco Parc Condos! From the moment I moved in, they have gone above and beyond to make this community feel like home.Samantha, the property manager, is absolutely fantastic. She is always professional, responsive, and genuinely cares about the residents. She organizing community events, which is always free to coco parc residents with free giveaways and always ensuring the property runs smoothly, she does it all with a smile.Roselyn, the assistant manager, is just as incredible. She is always willing to help, whether it’s answering questions, …

Samantha ,Roslyn ,Mike ,Marino and Oscar Are a great and amazing team at coco parc they are very helpful kind and patient people. I always have a great experience when I go to the office.

I met a great staff at a community you manage today. Samantha and roselyn provided me with a lot of great information about the property. I met Mike and Marino while there and they told me they have a friendly weekend maintenance tech named Oscar who is great too. Im hoping to get my application in asap so that i can be approved to live at such a welcoming community. ps the coffee I had was like I got it from a coffee shop! just great!!

Coco Parc has the overall, best crew Roselyn ,Mike,Marino,Samantha, Oscar always help and give the most welcome service.

Coco Parc condo team is awesome. Mike Marino Samantha Roselyn and Oscar are the best.

Roselyn,Samantha,Mike,Marino,Oscar are all amazing. I live at CocoParc and the service is great, everyone is friendly, and it’s overall a great place to live.

Roselyn, Samantha, Mike, Marino, and Oscar make up a phenomenal team here at Coco Parc. We've been living here for just over a year, and they are consistently friendly, patient, kind, responsive and professional. I've never lived in a community where I felt so at home and respected, and kind of like family! My neighbors and I often hang out in the office, or stop and chat when out in the common areas, just for the great company each of these amazing people offer. Respect to whoever is responsible for assembling such a dedicated staff!

Roselyn,Samantha,Mike,Marino,Oscar were amazing as always, very helpful and kind. They are dedicated and wonderful!!

I’ve been living at Coco Park for more than five years. The owner of my unit was selling so I went to the office to ask Roslyn and Samantha if they know any owners that’s renting their unit and they set me up with an owner and I was able to move from one unit to another unit. They helped me with the application. Everything went so smooth. I love living here. It’s a very nice neighborhood Mike Marino and Oscar always help me out with whatever issue I have maintenance with the trash you name it . I been so cool with everyone that work here it’s like they are family always willing to help

Living at Coco Parc has been a great experience. But this past year has been by far the best ever. I can say the staff makes it that way. Samantha the manager is always so communicative and Roselyn is so welcoming. The maintenance team always s always so efficient. Mike Marino and Oscar are A1. Great team!

Samantha, roselyn mike marino and Oscar are an amazing team at the community where i live which is Coco Parc Condos. They are so helpful and and pleasant.

I absolutely love living at Coco Parc! The community is so nice, and the atmosphere is always welcoming. The customer service here is outstanding—every time I’ve had a question or needed assistance, the staff has been friendly, professional, and quick to help. It truly feels like home! Specifically the following people helped me transition to my new apartment with ease! Roselyn, Samantha,Mike , and Marino ,and Oscar

I always receive such a warm welcome every time I stop by the office at Coco Parc Condos. Samantha and Roslyn are so friendly and helpful — they truly make the community feel like home. The property is always in great shape, thanks to Marino, Mike, and Oscar. It’s clear that the whole team takes pride in their work and consistently goes above and beyond to keep everything running smoothly. Kudos to the entire Coco Parc team!

I Live at Coco Parc since 2021 and Roselyn,Samantha,Mike,Marino,Oscar are the best crew and I think they need a rise because they work so hard

Roselyn, Samantha,Mike,Marino,Oscar at coco parc Are so welcoming and have top-notch customer service. I Automatically cell at home.

I been at coco Parc for 20 years and I never had such a beautiful experience, I had a big leak and the maintenance team helped so much Mike,Marino,and Oscar was on point with the big Leak and saved my unit. Samantha and Roselyn in the office also helped so much with this bid issue and all my issues.I just respect and love the staff ❤️

17 years at CoCo parc and I might say this is the most phenomenal place to live all because the staff. Samantha who's the property manager Roselyn who's the assistant and the maintenance guys Marino Mike and Oscar are the perfect team. The place is amazing and well kept together.

Great service from Luis Solar, Ridel and Sonia. Friendly, efficient and secure. A professional team.

Luis Solar Ridel Saldiva Soljia Naveres He is the absolute best!!! Always cheerful and responsible to keep track of and retrieve packages. Cinco estrellas. Great worker!