Neighborhood Property Management Reviews

I’ve had a great experience with NPM at Gallowood Condominium. As an apartment owner their team has been professional, responsive, and always willing to help. Maintenance requests are handled quickly, and the property is well cared for. I really appreciate their dedication to keeping the community a comfortable and pleasant place to live.

We have worked with this company for many years , and i can honestly say it has been the best one to work with so far Their team has supported us in so many ways ,they are professional and responsive .Whenever we’ve needed assistance ,they’ve been there with quick solutions and positive attitude . We are very grateful for all their help and highly recommend them to anyone looking for a dedicated management partner

Lack of accountability. Lack of communication. Owning a home in a community managed by NPM has been a terrible experience from start to finish. Issues are ignored, follow-ups don’t happen, and residents’ concerns seem to be the lowest priority.

They are great, fast and responsive. Their team was able to help us with all the paperwork needed to move into our new home. Highly recommend them!!

Based on my outstanding experience, I highly recommend Neighborhood Property Management to anyone seeking a reliable and effective property management company. Their team goes above and beyond, ensuring both property owners and tenants are well taken care of. My trust in them is well-placed, and I look forward to a continued partnership.

Muchas gracias al equipo de accounting por ayudarme a entender mi cuenta. Muy contento con el nivel de transparencia que neighborhood ofrece

We recently changed our Management company, we are super excited about the new changes. NPM has an app that allows us to manage all of our needs at the touch of our screens. They offer personalized services to our community addressing each owner/resident promptly. Our new manager is amazing and she is backed by an outstanding team. Than you for all you are doing in such a short time.

Very professional company and very helpful, answered question or concerns you have as a property owner before 24h Very knowledgeable of what they do

Best service Review By the owner at Windmill Lakes condo

Very very impressive I think is one of the best out there Paola is our community’s property manager And as a long time resident I personally Think She is doing an excellent job one Of the best we have had in the last 34 years Excellent Paola thank you for all your help

Absolutely horrible joke of a company. No one answers the phones. No ones knows what’s going on. No one cares. Run away from the company if you can

Don't hire this company.....they put on a great act at first.... Carmen the manager doesn't even return your phone calls.... very rude and shows they don't care about the property they manage....a total joke and disappointment....waste of time and money...beware....they have a towing company that tows cars with no warning which is against state laws.....predatory towing is illegal folks. Shitty management and shitty towing company....

Esta Compañía brinda un Servicio Excepcional a Todas las Comunidades que le Ofrecen el Manejo de sus Propiedades,Soy Testigo de la Profesionalidad del Señor Agustin y Todo su Team para lograr la Mayor Satisfacción y Excelencia en el Trabajo,Les Recomiendo de Corazón.Dios les Bendiga Siempre.

Nunca Vivan en un condominio que este manejado por esta asociación son lo peor que existe

So true about the towing company they work with. Someone should go out and audit them. They tow and give out bad information just to make money off the residents.

I rented in the community Villa Viscaya for 1 year and moved out August 31, 2025. The association is very strict it has it’s pros and cons. Leaving the property and retrieving the security deposit process is a BIG FAT MESS!! No Organization, Professionalism, or Warnings before hand. 45 days after leaving the property you should receive your security deposit. As the document they state it in BOLD. My husband was supposed to pick it up on October 15, 2025. Mind you that’s the 45 days time stamp, to then be pushed to Friday 17th confirmed by email (Paola Amador) the manager for Villa Viscaya. The…

I have experienced consistently poor customer service from Paola Amador. She rarely responds to emails or calls in a timely manner, often taking several days to reply. On multiple occasions, she has instructed me to come in on a specific date to pick something up, only to inform me upon arrival that it would be available the following day—or even the following week. The lack of communication and follow-through has been extremely frustrating and unprofessional. I strongly recommend that others exercise caution when dealing with this individual or department, as the customer service has been di…

If I could leave zero stars I would. Dealing with this property management company has been nothing short of a nightmare. They are completely unprofessional and consistently fail to respond to phone calls or emails. Trying to get even the simplest issue addressed feels like shouting into a void — no one answers, no one follows up, and nothing gets resolved. To make matters worse, in the community I lived in (have since moved because I couldn’t deal with this company anymore) they’ve made a habit of towing residents' cars in the middle of the night without any prior warning or communication. My…

This hoa has a contract with a south florida parking compay aka scammers. Towing cars as they pleased. Instructions never cleared. They want you to assume you know everything cause you live here, but even themselves cant answer questions. The “instructions” allow you to register the car so they can track when to come tow the car. One has info and the other one does not. There is no instructions if parking is needed longer than 7 days as my car is in the bodyshop. They do not give a warning, and the app itself does not give you a warning that you exceeded the days. This is a practice only scamm…

Very excepting of my daughter and I , they were all very respectful great environment to find a great place to live. Thank you neighborhood property management. God bless you all

Concerns Regarding Property Management Services at Celebration Point in Miami Lakes. This google review is to formally address a series of significant issues regarding the professional conduct and performance of the on-site property manager, Ali Garcia, and the overall service quality from Neighborhood Management. These concerns directly impact the resident experience and the effective management of our community, for which we pay substantial monthly HOA fees. Our primary concerns include: Lack of Communication and Responsiveness. Despite numerous attempts to contact Ms. Garcia by phone and…

Awful service. They never answer the phones or emails. Have had multiple people try to reach them multiple times a day, and they never pick up. So unprofessional.

I live in Shores of Cutler Bay and am truly pleased with the services provided by Neighborhood Property Management. They are always there when you need them, consistently offering prompt and professional assistance. The team is responsive, reliable, and goes above and beyond to ensure our community is well-maintained and running smoothly. I highly recommend them to anyone looking for top-notch property management services!

We paid the fee to expedite the process, which was supposed to take two weeks. However, it took them over four weeks, and they refused to refund the expedited service fee, essentially taking our money without delivering the promised service. They failed to follow up and made errors that resulted in our application being forgotten. Had we not visited their office in person, our application would likely have remained overlooked.

Muy contenta con el equipo de seguro me ayudaron a revisar las pólizas para poder ver las opciones que favorecen a mi condominio.

Quiero agradecer a esta compañía y sobre todo a Lizbeth por que siempre está a disposición a solucionar mis pequeños y grandes problemas, hace que los días sean más fáciles para mí y todos los que acudimos a su ayuda, siempre está muy dispuesta y con una sonrisa, honestamente estamos muy Felices.

NPM has been amazing! I live at Indian Lake Village and I can truly say I’ve seen a true change in our condominium. All repairs are quick and efficient, and the beautification projects have been awesome thanks to our great Property Manager, Paola. She always answers all our questions and helps us decide what’s best for our community. Honest company with great people.

I will like to let you know that I always talk to lisbeth she is very helpful and trying to resolve any problems in the condominium The only complaint that I have is went any one call the office not one answer the customer service has to be better

Awesome service! From the moment I walked in, the staff was incredibly attentive due to my concerns about my mothers property located in The Shores Condominium 1 . I highly recommend this company !

Good afternoon; I’m writing on behalf of my grandma from Mango Hill. This is just a personal note from me to thank you Lizbeth. Your help with the errors I was making on my account is so appreciated. I am not well most of the time and I’m basically housebound. Your effort the other day brought so much relief to me that proves there are still good people out in the world. I thank you from the bottom of my heart. Best, Helene Hernandez.

Working with Neighborhood Property Management was truly seamless. They responded to all my questions and concerns immediately. I was in need for a quick response for condo questionnaire and they delivered. Being in the real estate business you see a lot of other management companies that over charge and under deliver, but Neighborhood Property Management is definitely not one of those. Special thank you to Kady and Belkis :)

Estamos contento con esta asociación resivimos todos los servicios, la persona que atiende el condominio de Royal palmero Lisbet siempre está pendiente de cada detalle del condominio y resuelves los problemas cada vez que se le informa

Me encanto el servicio de el front desk me ayudo Belkys y me soluciono un problema de un sticker de parqueo lo cual me alivio mucho, muy amable y servicial!

Great service the front desk is very easy to talk to and responsible awesome staff!!! - wpvIII

I contacted Kady Alonso, and received a great service and professionalism. Thanks Kady !!!

Great company, great service at "Les Fontaines" Condo