Premier Association Services Reviews

It has been such a pleasure working with Mara Carter! We’ve been servicing several of her pools, and she is always wonderful to work with. Mara has great communication skills and consistently helps us with anything we need in a very timely and professional manner. We truly appreciate her kindness, responsiveness, and professionalism, and we always look forward to working with her!

Mara has been a great addition to our condo association. She’s responsive, replies to emails quickly, and has made noticeable improvements since taking over. Appreciate her effort and professionalism!

Our manager, Orly, is head over heels the best manager this association has had in the many years I have lived here. He is attentive, responsive, and most importantly, assertive when needed. Orly and the rest of the Premier staff who support him are beyond amazing. The change from our previous management company to Premier has been a refreshing change of pace, and has reaffirmed many times over, that we made the right decision in hiring Premiere. Thank you again!

Orlando has been wonderful to work with! While our Association comes with many hurdles and a lot of cleanup, he has been professional, attentive, informative, and kind. We are lucky to have him on our team and look forward to continuing this relationship! Premier is very fortunate to have him!

Why don’t you guys answer the phone??? We’re renters at Waterways on Hollywood beach and we never get clear answers or problems dealt with promptly. Our water has been shut off since 8 AM this morning. It is now 4 PM and no one has been able to shower! A few months ago our whole buildings AC was out for an entire weekend and you guys didn’t want to pay weekend rates to get someone over to fix it. Un-freaking-believable!!!!

I had a great experience working with Mara Carter, property manager for The Mews with Premier Association Services. She is always incredibly responsive, professional, and attentive to detail. Mara consistently makes sure everything is handled correctly and in a timely manner, which gives me complete confidence and peace of mind. It’s rare to find someone so dedicated and reliable—highly recommend her to anyone looking for top-notch property management!

I am in Turtle Run Plantation and Irene Labarte who I met at their offices was very helpful, knowledgeable, got me information very fast and when my application for permission was not correct wih the insurance got back to me the same day.. Just want to thank Itrne.

Mara was wonderful to work with. She went above and beyond to accommodate our borrower to get his loan closed out.

Orly has been great to work with and has made a noticeable positive impact on our community. As Treasurer, I’ve seen firsthand how responsive, organized, and on top of things he is. He communicates well and follows through, which makes a big difference. Really appreciate his efforts and professionalism.

I want to take a moment to recognize the outstanding work of our association property manager Orlando "Orly". His professionalism, responsiveness, and attention to detail truly set him apart. From handling day-to-day operations to addressing homeowner concerns promptly, everything is managed with efficiency and care. Communication is always clear and timely, and it’s evident he genuinely care about maintaining and improving our community. It’s not easy to keep everything running smoothly, but he consistently go above and beyond.

This review is based on my interaction with Naomi today. She responded promptly to my email and was very helpful throughout. In a time when good customer service can be hard to find, working with Naomi was a refreshing change. Thank you, Naomi.

I joined my board in November and have been working very closely with Orly. He is informed, responsive, and very involved. He truly cares about our community and wants to help make it better. He is a pleasure to work with.

Naomi is always so helpful!

Our Community Association Manager, Mara, is incredibly responsive, she gets back to me promptly on all my concerns. I am new to the community and so far, very impressed with Mara. Thank you!

I truly cannot express enough how grateful we are for Mara Carter and everything she has done for the Harmony Terrace community. Mara is one of those rare people who doesn’t just manage a property—she cares about the people who live in it. Her dedication shows in every interaction, every follow‑up, and every challenge she helps us navigate. Whether it’s addressing maintenance issues like the elevator repairs, keeping residents informed, or ensuring our community runs smoothly, Mara approaches everything with patience, kindness, and genuine concern. She never makes us feel like just another tas…

Very very professional very quick response, Thank you for your assistance Community Associates manager Mara Carter.

Jesse Pupo, our onsite manager for the community, is a gift from God in compression to what we have been accustomed to. He goes out of his way to make every owner/resident feel heard and seen. There’s never a time where he doesn’t make himself available.

Mara has been an absolute lifesaver as our property manager! She’s always so kind, approachable, and genuinely cares about making sure everything is taken care of. Anytime a resident had a question or an issue, she responded quickly and made us feel supported. It’s clear she goes above and beyond for the people she works with. I’m so grateful to have Mara managing the property—she makes everything feel easy and stress-free. I can’t recommend her enough!