PRESTIGE ESTATES Reviews

Highly unprofessional, irresponsible. Do not trust this management company. I had a SEVERE mold issue that was present in my actual HVAC system. The company took a month to even do actual testing on the issue. I had to send multiple notices and every time they sent a maintenance person they would gaslight me saying there was no issue and PAINTED OVER the obvious mold. Then after finally sending some one to test, I kept calling and emailing the contact ag the company I had been speaking to and was getting no response. 3 days of calling their office and asking for the person, someone finally to…

Very good management team, everyone was very helpful and kind. Ashley answered all the questions and doubts we had. Overall great experience and management team.

Great Management! Easiest Apply and So Many properties to choose from Ashley & Gabby we’re so helpful through this entire process. Amazing :)

My boyfriend and I drove 4 hours for a tour that we made an APPOINTMENT for and there’s no communication whatsoever. We CONFIRMED the appointment, and so did they. They sent us an address to go to that has no office or agent to direct us. We can’t get through any gate, there is no front office of any sort, and there was no one that even tried contacting me around the time of the tour. On top of that, their phone is apparently off on the weekends and sends you straight to voicemail. No one responded to any texts or emails, and there wasn't a working number to contact anyone. We drove around for…

We absolutely did confirm our appointment and I cannot believe they’re insinuating that we did not. Please do not rent from these people. **** PLEASE SEE PHOTO BELOW IN REFERENCE TO THEIR RESPONSE*** Drove 4 hours for a weekend tour that me and my girlfriend made an APPOINTMENT for and there’s no communication whatsoever. They sent us an address to go to that has no office or agent to direct us, we can’t reach the building at all. And the phone number is apparently off on the weekends and sends you straight to voicemail. Do not try to get a place here, from the way they manage and lack of co…

Spoke with manager. Everything was good!

I love this place brand new everything I comfortable so clean water is hot ac is cold !!!

I cannot thank Mr Evel enough for making my move-in process absolutely seamless! Unlike other places I toured, Mr Evel took the time to understand my budget and lifestyle needs, showing me the perfect unit. They were incredibly responsive to all my questions and went above and beyond to coordinate my move-in date. The service was top-notch, and I truly felt like more than just a number!"

It's been 6 months since I moved out and they still haven't returned my deposit. DO NOT LIVE THERE.

Very helpful, nice, and friendly rental company. I’d recommend anyone in north Miami to rent from them because of the environment and kindness.

My stove been broke for over a month now and they still haven’t came to fix it yet. I sent a maintenance request Dec. 9, 2025 and they still haven’t came. Same thing happened to my fridge raider and air conditioner. They take months to fix things but want you to pay rent on time.

⭐️ DO NOT RENT FROM PRESTIGE ESTATES ⭐️ I currently live at a property managed by Prestige Estates, and the conditions have been completely unacceptable. After dealing with ongoing and unresolved maintenance issues, I feel compelled to write this review because these are not livable conditions. Multiple maintenance requests have taken over a week to be addressed. At one point, I was left without air conditioning for 7 days. There have also been severe pest control issues, including mice and cockroaches, which were not properly resolved. My stove top overheats and burns my pots, and there has…

This company is so irritating they need new maintenance staff, I’ve been complaining about issues for over two months and have received lazy work in return……I literally told one of the maintenance staff about the noice and leaking that my toilet has been making whenever I would sit and was told that he could put a penny under it to fix the issue😑 now there’s a big flood in my bathroom and I was told that I would have to wait for a phone call….great job

Thank you Evel my agent who help me move in. The process was quick I was not ready to move in yet. Thank you Prime for your customer service.

honestly don’t even waste your time moving to prestige , because god forbid you have a maintenance issue it will never get resolved i only been living here for 3 months and i already know im not renewing my lease, 2 weeks in my floors got messed up and i literally been begging them to fix it and 2 and 1/2 months later they are still not fixed and they’re getting worse. and the most annoying thing is i watch them fix all the empty apartments and give them nice floors almost everyday in my building and it’s so frustrating. I put multiple work orders and they will mark them as completed but never…

Thank you so much! Evel helped my mom and my family find a safe place to live! We appreciate you.

mwen vini nan ofis la an vandredi mwen rantre nan kay la jeudi. kay la gen espas ak balkon. mesi prestige pou bel kay sa mwen jwenn nan men nou. Madame carlande bay bon sevis.

It’s move in day. I am so happy and ready to live at Prestige. Thank you Gabby and Evel for making this process smooth. Ready to start my family.

I am ready to move to Prestige. Thank you to Carlande for the great customer service. So happy to be part of the prestige family.

Mi primera vez en Prestige y Evel fue la persona que me ayudó. Es divertido y amable. Feliz y con ganas de vivir.

I am happy to say that I just moved to prestige. Thanks to Evel and prime for the great service. I look forward to a great year. Thank you!!

Welcome to Prestige. I had a bit of a rocky start but they made it worthwhile. I was served by Prime who greets me with the best smile. Then Evel helped me set up with a tour and choose my place. Recommended my friend who is in the process of moving in. Thank you for luxury in north Miami.

Prestige estates mwen la wi. Mwen remesye Prime pou sevis li ban mwen. Li toujou souriante e professional. I’m ready and happy.

I renewed my contract for another year with Prime. This is my third year at Prestige. The service got better over these years. Happy to recommend friends and family.

My very first year at Prestige and I must say that I love living here. My apartment has a large balcony ,high ceilings and a spacious bedroom. The maintenance can be rocky at times but the job get done. They have a referral program if you refer a friend or family and I got three of my friends here. The building is well lit at night and clean. Prime is definitely the person to see if you need professional service. She is the best.

Three years with Prestige and I must say it has been a ride with ups and downs. The maintenance can take a minute to get to but they will come through. Prime is my girl. Always with a smile an̈d professional. If you are not living at Prestige, you are not living.

I just moved at Prestige. I was received by Evel as my agent. He was really patient and explained me the process that only took 3 days. I am satisfied with the process and how the apartment looked. Happy and would recommend to my friends and family.

Prestige Estates is the place for you to live this year. The staff is friendly, knowledgeable and listen to your needs. The apartments are spacious, convenient to public transportation and cost efficient. Any questions ask for Evel or Carlande.

Prestige Estates has beben my home for the pass three years. I have lived in two diferent buildings. Any issues Prime is the person to help. I have recommended friends and family so many times. This is how pelases i am.

Mwen renmen travay Prestige ap fe a. Mwen rete la depi 7 an. Epi mwen we ke yo pran swen building yo anpil. Prime se bon moun net...profesyonel epi renmen ri pasel pa genyen.

I had an amazing move in at Prestige. The staff is very helpful, they smile and communicate specially Prime, Gaby and Evel. I recommend Prestige for your next home.

Je suis vaiment content de rete a prestige. Cette compagnie est tres soucier de ses résidents. Il y a plus de deux ans que je vis la et je suis satisfait avec le service. Prime est tres polie et jovial tout le temps. Bon travail Prestige.

Prestige has been my home for the past two years. I am pleased with the service. Prime has always been helpful and kind.

my experience at prestige has been extensive...7 years and I am still here. my issues get resolve in a heart beat and Prime is the best.

Been living here for over a year and it's been nothing but wonderful here. Great amenities and super nice and helpful staff. Would highly recommend!

I’ve been really disappointed since moving here. I can’t receive mail, but I’m waiting for some important documents

i started renting under the assurancea that the elevator and mailboxes would be fixed the week I arrived. it's now been two months. Elevator is still broken, and mail is impossible to receive. The post office immediately marks my mail as nondeliverable and has is sent back to where it originated. USPS says to talk to your building manager to fix it or no one in the building can receive mail. update: three weeks later, the boxes have been installed but keys haven't been given to residents nor is mail being delivered. and elevator is still broken

I’ve had mixed experiences with prestige estates. When going to the office in person they are very nice and understanding however calling or email is absolutely impossible. The unit did have some issues but when discussed with them they were very responsive

I moved into Prestige Estates in September, and unfortunately, my experience has been far from what I expected. Right from the start, I’ve dealt with roaches, spiders, and mold in my unit. I requested a transfer, but they said my lease wasn’t in terms for a transfer. Additionally, when I signed my lease, valet trash pickup was supposed to be included, but due to tenants not following the rules, the service was cut, yet I'm still being charged for it. The elevator situation is another issue—it's barely functional. I’ve gotten stuck in it for several minutes, which is especially frustrating if …

We have been requesting for our AC to be fixed for a month now. No one has showed up to the apartment AT ALLLL. It’s 77 degrees in the apartment. Really makes me want to break the lease. The AC unit is starting to have a bad smell. Like seriously this place sucks. Hopefully this review will actually have a staff member respond and our ac will get fixed. Definitely not living here when my lease ends. There is always trash downstairs in the parking lot. Random people leaving used condoms and wrappers in the bushes. The power goes out constantly for some reason. The staircases are disgusting and …

There quick to ask for the check before moving in quick to raise up the rent quick to put letters on people doors but they ain’t quick to return you that security deposit ! They suck !

I regret to say that my experience living at Prestige Estates has been deeply frustrating due to ongoing maintenance issues and poor living conditions. Since moving in, my AC has broken down three times, and delays in repairs have forced me to spend my own money on external stays multiple times, as the apartment became unlivable. On top of that, my stove is not working for some unknown reason, leaving me unable to cook food in my own home. My bathtub has also had ongoing drainage issues, making basic tasks like showering a challenge. The apartment has a persistent roach problem, which I’ve ha…

Prestige has come a long way and the change is being seen. They have a competent team member Prime who is the best I have seen in the years I have lived here. Good job Prestige.

Simply put Prime is the best... way to often are tenants mistreated by landlords in the south florida area, it's a breath of fresh air to have someone who is personable and understanding in her position. Highly recommend. Whether lookin for a new place or interested in extending your lease call up...ask for Prime and see if she can help you out you won't regret it.

My maintenance request was fulfilled in a timely and effectual manner! It made me feel confident knowing that if I have an issue with my appointment I can count on them to fulfill my needs asap ! Big shout out to Prime in the office for the great support

I had a pleasure of speaking with Prime today. She was a life saver. Her expertise and professionalism are unmatched. She made me feel at ease and went above and beyond to help with my situation. Thank you Prime, you're a great asset to this establishment.

Ok honestly It’s Not good place to live there’s no parking when you come home, there’s too many ducks invading your space everytime you have food like taking in the grocery or have fast food in your hand they are quick to look at you and walk slowly to you thinking your going to feed them, there’s a Gas stove and you have to be careful with there stuff cause it’s set off really quick, walls are thin people that lives in the same room as you can hear what u saying or doing so there’s no privacy at all, the washing machine always broken, and one time the power turn off it took them a whole day t…

Amazing property love my building at Biscayne. Always clean and maintain perfectly !!

So happy to live at Prestige cornerstone. It is a very nice apartment. Thank you to the great staff Prime.

I live at Prestige since December. When I first moved in, we had a few hiccups which were overlooked. Then this new management came in and things started to get better and faster. I love the online paying feature as well as the work order maintenance system. Prime is the go to person if you need top tier service. Her voice and smile will bright up your day.

Have awesome people in the leasing office. Spoke to Prime and she was patient thorough and informative with our options. Very pleased with our experience

I am so happy to be part of the prestige family. I live at prestige biscayne and I love my experience so far. The rebranding of the building and the effort to keep the community clean is what I value. The unit has a big bedroom with a large balcony and the bedroom is spacious for my queen bed and two night stands. The staff helped promptly with my work maintenance. I recommend living at prestige.

Prime in the leasing office was very helpful to me , she was able to troubleshot all the problems I had .. she got on the phone right away to call the maintenance guy to come to my unit and resolved the issue I was having .. she's very nice , she knows what's she's talking about overall she made everything easy for me

Don't rent here. They are thieves that don't want to return your down-payment.

Don't listen to the realtor that shows you these apartments. The walls are very thin meaning you hear the neighbors conversations inside their apartments. The neighbors are rude! The play their music loud and all day and night with no care for anyone else. I've knocked on the doors of two neighbors twice to ask them to turn their music down. After no prevail. I contacted the leasing office. After the leasing office spoke with the neighbors they still didn't listen. When I 1st moved here the apartment had roaches. I constantly sprayed and use boric acid and now thank God I haven't seen any(fin…

Very poor management and everything is always dirty, not recommended to live in this place!!!

Terrible all around wouldn’t to anybody. Issues with maintenance, amenities and false promises. Don’t rent here!

Let's start with the fact that we moved to 14425 NE6th Ave on January 15, 2023, the realtor swore that this was the best building, a very quiet and peaceful area, that everything in the building would be fixed ( do not believe anything!!!) AND PLEASE CHECK ATTACHED PHOTOS!!! In fact, a month after moving, we began to feel the horror of life in this building and it’s management… overal experience like nightmare Someone constantly scratched my car, poured dirt from the balconies onto it I asked office multiple times to check cameras- no results from their side)) I’m this building super loud ne…

This place is a joke of an apartment building. DO NOT LIVE HERE!!! The staff does not care about any of the residents. They lie to any resident just to make them go away and the maintenance crew are nowhere to be found. When I first moved in with my partner we found everything painted over and a poorly done job of the floor. As well as a sliding door with a broken top and screen that did not fit said sliding door. Within the first week there was suppose to be a evaluation of the apartment so they can note what needs to be fixed or not, and within that first week the evaluation was not done nor…

Stay away! The staff in the office has little to no care for people. They think it’s acceptable to have a mother with two small children without a stove for five days. They think it’s ok to have an apartment with a water leak to be unresolved. There is never an urgency to resolve the tenant issues. The rent is high, the apartments are small. I’ve lived here for three months and I’ve had problems with my washer, dryer, microwave, fridge and now my stove. They are advertised as “newly renovated “. These apartments are patched up and stacked with used appliances. Update: I’ve been waiting for my…