Pristine Property Management Reviews

I worked with Claudia Rivas from Prestine Property Management..Let’s just say she was excellent..Very knowledgeable and always there to answer no matter the time of day..She made the move process very easy and smooth..

I loved working with Ivan and Rigel of Pristine Property Management and highly recommend them/their company to anyone looking into property management and/or selling their property! I've worked with over 20 property management companies across the US, and I have to say, they are so on top of everything! Great communication, getting things done thoroughly and accurately, and if any changes occur, they inform you immediately so you understand what is happening and why. They sold a property, and we were out of state, which can be nerve-racking but they made the process so seamless. The proper…

Claudia and Ana were a breeze to work with. I appreciate their professionalism and attention to facilitating a quick and painless move in process for my clients. I hope to work together again in the future. Many thanks!

Claudia helped my wife & I find our dream location in Coral Gables. Phenomenal service from Pristine Property Management all the way around. Would absolutely recommend Claudia specifically & Pristine Property to friends and dear family.

Quiero destacar el excelente trabajo de David en Pristine, siempre dispuesto a gestionar y resolver prontamente cualquier avería que ha ocurrido en mi apartamento. Muchas gracias David, por tu preocupación y ayuda!!!

Claudia was the most professional and helpful agent I have ever worked with, Than you Claudia

Very helpful and made the leasing process less stressful.

I had an absolutely wonderful experience with Ray from Pristine Property Management. His communication was excellent, and the consistent follow-ups gave me complete confidence throughout the process. He was patient, knowledgeable, and genuinely kind, which made everything feel welcoming and stress-free. Thank you, Pristine Property Management, for helping me transition smoothly into my new home!

I moved into an apartment building on 2/15/25 that is managed by Pristine Property Management. Upon moving in I discovered that the glass shelf in the refrigerator was broken. Additionally, I discovered that the communal dryer (which was a big reason why I chose this apartment) was also broken. It is now 5/21/25 and both issues have not been resolved. I am unable to get David, who is apparently the ONLY person who handles maintenance related issues to call me back. My maintenance requests continue to be closed out on the portal as completed even though I’ve never spoken with anyone and the pro…

Pristine Property Management - A Terrible Experience They essentially 'held my money hostage' (security deposit) until I was forced to accept their unreasonable terms without any room for negotiation, and worst, arguing it was owner's decision. I had an extremely frustrating and unprofessional experience with Pristine Property Management. After almost two months of delays, they withheld my security deposit without justification, citing unwarranted charges for ceiling fans and repairs that were neither necessary nor authorized. They also failed to address my concerns about expenses made witho…

The best in the market if you are looking for houses to rent they are the best, the treatment they give to customers is unmatched, the staff is super wonderful, friendly, they help you with everything you need, if you need help with something that broke in your house and has to be repaired they do it immediately, I am very happy with the work they do, I recommend them 100%

I rented a property with this company recently. If you want the best service, you need to talk to Claudia Rivas. She is the person that helps you with everything you need to do. Great person and best service.

En todos los contactos telefónicos que he hecho con Michell referente a la renta y demás la atención ha sido la mejor...siempre ha respondido con cortesía .amabilidad y respeto...también he contactado al Dpto de Mtto y el señor Javier que ha venido muy atento. Preocupado y correcto...En general mi opinión es la mejor..Gracias por ese trato amable y considerado....Felicitó a estos dos empleados por el buen trabajo que realizan....Valoro mucho su desempeño .

I wish 0 stars were an option for this company. Poor communication, zero effort in fixing and addressing issues, never taking accountability, always on their own time. I actually don't know how this company manages properties because they are never there. I am about to move out of one of their properties and my other half and I have been waiting on a new stove top, microwave and washing machine for nearly 4 months. There is always a delay with some nonsense. Their employees will show up randomly at 9pm during the week trying to figure out a way to fix the issue.

i have called 16 time in regards to a double charge. i just keep being told someone will call me and they never do. i keep reaching out. same run around every time. absolutely ridiculous. this place has zero answers for double charges being processed to my account and refuses to have someone reach back out to me with answers. robbery.