The Firm Property Management Group, LLC Reviews

Much better Than previous property management company. Much better managed company. Great working grounds people. Good office support they always answer the phones or return your call. Might not get a quick response to your request and cut thr the red tape.. Property Management refers the issue to the HOA board, they refer it back to the property management ???? Red tape “The Runaround “ just found out this property management company is leaving the community things were improving getting better we are losing a great management company due to HOA Politics.

La compañía no tiene experiencia en administrar grandes contratos de reparación. Por ejemplo, no lograron detectar que el cableado de Comcast interfiere en los trabajos de re-techado, lo cual conllevo que los trabajos lleven detenidos más de un mes. en época de lluvias. El contrato es por $1,650,000. El contratista es Diamond Contractors, LLC. Fue seleccionado por ofrecer el menor precio. Y los problemas siguen amontonandose.

Working with property management companies is never an easy task. As an owner of multiple units, managed by The Firm Management Group, I experienced a caring managers that attended to my immediate needs. They followed up immediately and provided me with a progress report via text. I am very happy with the service and commitment of The Firm. Tin R

Stay away from this company, the worst and shady company to have in your condominium community. They push to do changes and repairs when are not necessary. Maybe was the person assigned to our community, or maybe they work in that way.

Desde que llamé me atendió una joven llamada Mía….que persona tan especial y atenta, con toda la disposición para ayudarme, ya estaban cerca de cerrar y me esperó muy amablemente…me recibió con una sonrisa que mantuvo el tiempo que estuve allí. Gracias Mía, necesitamos más personas como tú. DIOS te bendiga 🙏🏻

Muchas gracias por su soporte, lo mas importante siempre repsonden el telefono y tienen un excelente servicio

Thank you especially to Ozzy for such great service. Overall helpful staff and great experience. Thank you

I do not know what they do with all the maintenance money we pay them? Someone can tell me. Very dirty and buildings are not maintained. I do not know why the association keeps them while we pay them so much money. This reminds me of surfside where the maintenance company only cares to get paid but not the residents.

Tuve una experiencia excepcional con The Firm. Desde el principio, la atención al cliente fue sobresaliente y el proceso se manejó con gran profesionalismo. El equipo demostró un alto nivel de eficiencia y dedicación para resolver mi situación, y el resultado final superó mis expectativas. Recomiendo encarecidamente sus servicios a cualquiera que busque un trato de primera clase. ¡Muchas gracias por su excelente trabajo!

Great customer service and amazing employees, always felt welcome and they always answer the phone no matter what time during their working hours! Had an issue in my unit that was taken care of the same day! Will recommend them to all my neighbors!