RealManage Osprey Reviews

The five stars are for Liz Rominger, she is such a pleasure to work with and always finds the answers we are looking for in a timely manner. She is knowledgeable, respectful, and very good at her job!!! So thankful we have Liz to help keep our community running smooth. Linda Brown, President SVCA

I joined my communities HOA board 13 years ago and have been on the board or doing projects since then. We have worked with Realmanage for the past three years. They have been extremely supportive and have helped us resolve questions as new situations came up like the new regulations in 2024. They have resources to help you find new vendors or guide you through complex issues. Our Cam is very knowledgeable, but if a complex issue comes up, I feel comfortable escalating it to ensure we understand it and resolve correctly. They provide training for their system, as well as for other regulatory o…

We have been with Real Manage for almost one year. Our CAM Patricia Junsch has helped get our community back in track. We are making wonderful progress with her help. Good things are yet to come.

I must say David at the Westchester has been so responsive and helpful since we've been working with him. David sets the bar very high! We are looking forward to a long relationship with David and feel lucky to have him as our PM!

High level of engagement and professionalism by our Community Association Manager and RealManage leadership oversight to ensure company standards are adhered to. The help center is a great asset that ensures timely issue resolution. RealManage leadership wants feedback and makes changes needed to continually improve. Our association was a RealManage client, we changed to a different management company looking for a better deal then after one year, realizing we made a big mistake, we went back to RealManage. The fact that we switched back after having researched a number of other management…

Sold my property 3 months ago and they took out HOA money out after I sold. I’ve been trying to get my money back for 3 months. After numerous phone calls cases etc I’m still nowhere. It’s not about the money , Its about the fact they illegally took money out of my checking account. This mgt company is the worst and I do not recommend. Everybody at the property agrees w me that this mgt is useless. Why they don’t fire them for their incompetence is beyond me.

Our property manager at Fairways of Capri Agatha Magalhaes LCAM has done a wonderful job handling our condo association. We haven't had the best experience with RealMange taking over from Argus but when Agatha stepped in she took the job by the reins and turned our experience to a positive one. I can say that without Agatha we would probably be with another management company by now, she is THAT good at what she does.

David Blok, the onsite manager at the Westchester on Longboat Key is extremely helpful and quick to respond!

I received a late notice dated June 17, 2024, indicating that I had not made the June condo payment. I contacted the firm that issues checks for my condo fee and was told it cleared their bank June 3, 2024. I emailed Admirals Walk with this information along with the check register indicating that the check cleared June 3, 2024. Additionally, I have called Admirals Walk two to three times trying to get this cleared up with no results. July 1, 2024 I emailed a letter to the Treasurer of the Condo association and received no response. July 22, 2024 I went to Cadence Bank, Sarasota, FL and wa…

Our Manager, Cindy has really started to turn things around here in the neighborhood. We are very lucky to have her.

This review is for Elizabeth or Real Manage liaison she does an outstanding job for our condo located in downtown Sarasotas. She is always on time with reports and updates, she responds quickly to email enquires. The reports and board minutes she provides always arrive on time.

The five stars are for our property manager, Liz Rominger. She is terrific! When Real Manage first took over in the merger with Lighthouse, we had nothing but problems with their management! Then, they brought Liz on board as our new manager, and she has been wonderful! She is quick to respond to issues and questions and works with her team to get things accomplished in a timely manner. In addition, Liz is bright, friendly, courteous and highly professional!

Dave, does an outstanding job. Always able to reach out to him and if not available he calls back immediately. His follow up has been excellent. Working with John he makes things happen.

As president of our association, I’m extremely pleased to have Stephanie as our property manager. We had some growing pains with RealManage after they bought out our previous management company, but Stephanie helped the process run as smoothly as possible. I highly recommend her.

My 4 Stars is for our Community Association Manager Joy Broxson She works really hard at ensuring our needs are handled in a timely manner. She has been very attentive to our needs. Joy is a true professional and an asset to Real Manage. Real Manage still has some issues to work out on answering calls from Vendors and Owner's who constantly have trouble getting though to a live person. They need to be more openly communicative to the Communities with policy changes. Now in our 3rd year since Real Manage taking over from Lighthouse Properties and some improvements have been made for sure. B…

Our property manager at Embassy House, Stephanie Daza, LCAM is totally awesome! She manages to be kind and caring to owners while still being professional in getting the job done. She's readily available whenever needed. If she doesn't know an answer, she'll research it and get back to me in a timely manner. I've been on condo boards for over 30 years and Stephanie is the best one I've ever worked with. We are very lucky to have Stephanie on our team!

I’m glad to be able to comment on how pleased we are with the staff provided by the management company. Dave Blok, the property manager at the Westchester Condominiums, along with Jon have been nothing less than wonderful. They respond to a need in a timely manner and do the job well. There hadn’t been a time when assistance is needed that they haven’t taken care of it! Timely, efficient and pleasant!

David Blok and his Maintenance Supervisor John have been a positive improvement at our Westchester Condo community on Longboat Key! The grounds and buildings are far better maintained, as well as Management response for Owners. It's especially important having great onsite management when you're not there in off season.

Nine months later, Joy Broxson is working harder than ever to keep up with everything being done to get our property back to pre-hurricane paradise. Initial review was before the hurricanes last year- Our manager Joy is an absolute joy to work with! As an association treasurer, I ask a lot from Joy, and from her support team at Real Manage. The problems and challenges they deal with are numerous, diverse, sometimes complicated, and almost always (at least seemingly) urgent. Joy is dedicated to managing expectations, working hard, and keeping people happy.

We have been so happy since we switched to real manage , our property manager Stephanie Gaza is the best , she goes out of her way to keep our place running perfectly , she is always there when we need her , in our 40 years , she’s has Been the very best , I highly recommend

worst possible ... recently I awoke and saw they have taken more than $2,090 from my account, even though I've been in touch with them several times and am up to date with my payments. Heritage Oaks should drop them immediately and find a management company that knows what the hell they are doing. Now I have to run to my bank before I'm overdrawn and straighten their mess out.

I would give them a 0 if I could. They won't take care of an hoa payment issue. (Over four Months know) Clearly we have all the proof on our side that the funds where in the bank. All we get are excuses. They certainly don't take care of there customers. The sad part is that we are paying them to do a job for us. Don't hire them.

I would give a 0 if I could. They said they returned a check of mine (hoa payment) due to insufficient funds. I clearly had sufficient funds in my account. My bank tells me they pulled the funds out, they say they didn't. I provided a copy of the deposit check plus my bank statement. It's been over 4 month's now and they still won't take care of it. Never return calls never start cases like they say they will. How do they run a business like this? I wouldn't hire them for nothing. Every week an other excuse.

Worst company ever. Payed my Hoa fees with clearly enough funds in the account. Sent them my personal banking info and a copy of the deposited check and still over four months later they have not taken care of the issue. They don't respond or return emails or start cases like they say they will. They think I'm going away but I'm not. I'm writing to the BBB and the Attorney General. Terrible how can you treat people like that.

I strongly recommend against selecting RealManage as your property management company. As a resident in a homeowners association where RealManage serves as the Community Association Manager (CAM), I have found their service to be consistently unresponsive and ineffective. Phone calls are rarely returned, emails frequently go unanswered, and any attempt to contact a specific manager directly—rather than using the generic community email address—results in reprimands for bypassing protocol. In my experience, RealManage routinely sides with vendors over residents. For example, after I had an att…

I strongly recommend against selecting RealManage as your property management company. As a resident in a homeowners association where RealManage serves as the Community Association Manager (CAM), I have found their service to be consistently unresponsive and ineffective. Phone calls are rarely returned, emails frequently go unanswered, and any attempt to contact a specific manager directly—rather than using the generic community email address—results in reprimands for bypassing protocol. In my experience, RealManage routinely sides with vendors over residents. For example, after I had an att…

Property management company is inadequate. I've been trying to get my pool Fob activated for the last week to no Avail.This company is not helping me at all.After email after email and even I've gone down to the office to get it activated and it still doesn't work.This is getting tiresome

They treat their residents like dirt.