Vesta Property Services Reviews

Our community hired vesta over 2 yrs ago. We are a small community of about 42 homes. I’m on the board and vesta has helped us uncover and fix so many issues. Our past management companies seemed to not even read or understand our community’s documents. When we have questions or concerns they are quick to answer and resolve any of our needs, they are sure to make it a priority to get our vendors to hold up their contracts. They helped cut our costs by simply sitting with the board and being honest about services we needs and didn’t. They have been respectful when walking the community, have s…

I’ve had the pleasure of working with Vesta Property Services for the past 3 years. Specifically, Ms. Amanda Burns and her team of customer oriented staff. Amanda is an excellent manager and knows how to take care of her associations, and the office staff is very attentive to our Associations needs. I would recommend Vesta Property Services above all others in the area.

I have been on the board at Fairway Palms for approximately 2 years and this is my first experience at being a board member. I have been totally amazed at the level of commitment that the team at Vesta has shown to this community, especially our property manager, Amanda Burns. She goes well beyond the norm of overseeing our property and her crews, to the point of showing up on site on unexpected days and times, and even performing tasks threw out the community that are really not in her job description. The quickness of responses from Amanda and Vesta is excellent. Amanda's knowledge, capabil…

We are very happy with Vesta as our property managers. We get prompt responses to emails, calls and texts. They have been very helpful in resolving issues and providing sound advice. Amanda in particular and her staff have been great! Amanda was invaluable in helping us develop our budget and managing our day to day finances and dealing the variety of issues that come up in the community. Could not be more pleased as Vesta is a great partner in maintaining our community.

Vesta Property Management has consistently provided exceptional service to the Fairways Palms Condominiums. Our CAM, Amanda Burns, consistently demonstrates extraordinary dedication to our community. She and her support team are very diligent, friendly, and professional. Amanda Burns’ response to emergencies and general management issues is always very timely and knowledgeable. Our community values her outstanding proactively and professionalism. Amanda’s outgoing attitude make it a real pleasure to work with her.

Her name Amanda burn for manager this office terrible run try scams for home owner , I been 25 years many different management this one worsening in united state . How association hire work but never answer phone or call back for home owners need information. Early 2024 I been drove 45 minutes need change new address but one years later they not change my address, then 2025 I did not got any information for months payments , my payments set automatically from my bank accounts, 2024 $312 then 2025 went up $332. . Only short $20 then they charged me late $110 , I did call eveday never ans…

Worst HOA Management Experience in 10 Years I have been in the property management business for over 10 years, and this is by far the worst HOA/property management company I have ever dealt with. In October, I listed a single-family home located in the Shady Creek community for rent. Before listing, I made multiple phone calls to this company requesting the community’s rental regulations. • No one answered the phone • Multiple voicemails were left • An email requesting rental regulations was sent No response was ever received Shady Creek is a 20+ year old single-family community, so in the …

I own two investment properties in one of the VESPA Managed communities called Cobblestone Landing. They are totally incompetent. They do no respond to emails, phone calls... They literally should be prosecuted for the harassment of owners and tenants. People have very simple questions and do not get them responded to but get letters constantly. A fish stinks from the head...this leadership team needs to be fired.

Zero communication with the board or homeowners. There was a billing issue from when Vesta took over last year. It took the better part of a year for it to get resolved with substantially all homeowners. Many homeowners had similar issues as I did wherein we’d call and no one would answer. They wouldn’t return our calls despite leaving messages with people or staff. When I finally got a hold of people from their accounting department, it took me multiple hours of back and forth emails to get a solution for what would have been a two minute phone call. At one point they sent me my billing sta…

Very poor customer service today. The receptionist (if that is who she is supposed to be) ignored me, the only customer in the office Even though there were at least 3 workers in the office at the time.....after patiently waiting for 5 minutes to be acknowledged, I calmly and politely asked this person if I should come back later, ignored me, asked again, ignored me.... then politely and calmly told her I would just go in the back and see someone else, at which point she then acknowledged me, raised her voice stating "Sir, you cannot go back there" I went back anyhow stating I just need brace…

Company can not keep community associations managers and has a poor record of responding to property owners

On September 6, 2024, my car was towed from a handicapped parking space in my townhome complex. An email was sent out on August 30, 2024, at 8:30 PM stating that any vehicle blocking the sidewalk would be towed away. Despite having a valid handicapped decal, my car was towed. The HOA hired a towing company called Target Towing to drive around and tow vehicles. When I contacted the HOA, they claimed to have no reports of my car being towed from the handicapped parking space. I visited the tow yard and took pictures of my car in the parking space as well as in the tow yard. Amanda Burns assured…

Horrible management company, they allow their hoa board members to harass and belittle residents on the hoa facebook page. They allow the hoa board members to ruin the entire place and make it hell to live in the community to include towing vehicles out of people's drive ways.... oh and I forgot Darlene is the absolute worst. I'd say more but I don't want google to delete my post.