Atrium Management Company Reviews

Trinity is responsive, easy to work with and ready to help when needed. Highly recommend Atrium!

Atrium Management Company and Jany Llovera were a pleasure to rent from and work with. It was a hard decision to leave because they treated me with respect and dignity. Even when I went through my surgery they helped me out tremendously. If I was to move back I would definitely be contacting Jany. Thank you for everything…., Sabrina J

It has been a great experience working with Atrium. Trinity has handled all needs and concerns professionally, very easy to work with and she responds quickly to resolve or provide solutions.

I submitted a work order for my AC unit not working today at 2 pm, stating it was an emergency because it was 93 degrees outside, and my house was reading 84 degrees. It is now 87 degrees in my house. They told me they would have someone out today, as this was considered an emergency, but the person contacted me to say they would not be coming out today. I contacted the property management team, informing them that the vendor they selected told me they would not be out today to service my unit, but they did nothing about it. This company has handled this situation poorly. They charge a $75 mon…

A true pleasure working with Steven at Atrium, very professional and delivers outstanding management service. Thank you!!

Great working with this management company. Steven is polite, responds quick and friendly.

I love working with Steven, he's always very kind, I highly recommend them!

Tanzima was absolutely amazing throughout our entire process. She was extremely helpful, communicative, and always quick to respond to any questions we had. She made us feel comfortable from the very beginning and ensured we fully understood every step along the way. We truly appreciated her professionalism, patience, and support. Highly recommend working with her!

Jany was amazing to work with during my lease renewal process. She was responsive, transparent, and truly helpful. She made the entire process smooth and stress-free, and I really appreciated her willingness to work with me and my needs. Grateful to have such a great leasing agent!

TEAM IS AMAZING! TRINITY IS ALWAYS THERE TO ANSWER ANY QUESTIONS!! Truly an Asset in life! Her smile is warm and just makes you want to get to know her.

From the beginning, they were very communicative & thoughtful of the moving process. Always thinking of my needs and so personable! A big shout out to Tanzima for walking me through every step. She has a big passion for what she does.

Each one of these stars are truly deserved. We all know searching for a new place can be a daunting and flat out scary process. Atrium Management hit the lottery with Trinity on their team. She made my rental process simple and seamless. She answered all my questions and communicated every detail up until the day I walked into my new home. I don’t post many reviews but had to in this instance because people need to know finding a rental can a happy exciting experience. Thank you Trinity and Atrium Management for the new home and peace of mind.

The move in experience for my new apartment was as seamless and straightforward as possible. I felt prioritized and important, and the property is amazing with no issues!

The only reason why I’m giving a 4 is because of Trinity and Janet or Janel. They are amazing Property managers and they do care for our stay in Marina Villas. What ever you need they are always willing to help. However, the maintenance part it’s not that great nor the pest control.

Great at getting the job done!! Making sure they take care of their residents

To be honest, my experience started off rough, but overall I’ve gained a sisterhood with several of the tenants that live here. We are a small community and it almost feels like family. Atrium management has provided this by choosing wisely who they have living on their properties. It shows that the background checks are done. It shows that Some of us may have had hardships, but this company is really there to help us get back on our feet and back to Living! Most of all I specifically and personally know this because of my property manager, Trinity. Trinity, Stephen, Sarai have all helped me t…

Sarai at Atrium Management Company was absolutely incredible. She went above and beyond to make my move seamless. She got me in to tour the apartment and had me moved in the very same day. Her communication was clear, professional, and so friendly throughout the entire process. She made what could have been a stressful experience feel effortless and even exciting. I am so grateful for her efficiency and care and I highly recommend working with her.

Kind, thoughtful, patient, and knowledgeable. My experience with atrium could not have been better. Trinity, and Sarai I’ve had uncommon customer service and went above and beyond. If you are between choices easy choice, choose here.

Sarai was really helpful, very responsive. professional, and easy to work with during my apartment search. She took the time to answer all my questions and helped me to feel confident about my decision. I would highly recommend adding The Lincoln to your apartment search and working with Sarai.

I can’t say enough great things about Atrium Management Company and Sarai! She helped me find a great place to call home

5 stars!! Sarai was extremely knowledgeable and helpful. I highly recommend Atrium Management!

Working with Sarai has been an absolute pleasure. From the moment we connected, she made us feel supported and prioritized. She’s not just knowledgeable—she’s incredibly attentive, always anticipating needs before I even voiced them. Every question was answered promptly, every concern handled with care, and every step of the process felt smooth and personalized because of her commitment. What made the experience truly special was how thoughtfully she connected with our daughter, who had just graduated from college. Sarai took the time to understand her unique needs, concerns, and dreams for h…

Been working with Trinity, Sarai and Steven for a long time and all I can say is, they are AWESOME Great people to work with 10/10

Sarai helped me out with a rental property and she was amazing! Answered every question I had and got me exactly what I needed, I would recommend anyone to her that is looking to rent in the Tampa area.

Great management company! Very communicative and helpful throughout the process of signing the lease, trinity, steven, & Sarai made the whole process super easy. Excited for move in!!

Anytime I’ve had a question or needed support with my lease or maintenance, she’s followed up quickly and made the process smooth. It’s great knowing someone like her is on the team! @Jany Llovera

I really appreciate how quickly the management team has responded to my issues and been able to handle them.

Living in Tampa has been a great experience, thanks to the Atrium team and especially Steven Hodges. He was very professional, responsive, and made the entire move-in process seamless. Highly recommend!!

Update #2: Since the repairs were adequate for move in, rating changed from one star to three. The management team was responsive but maintenance items leave this review at three stars. Unfortunately, 3/5 of the issues were temporary fixes instead of resolving the issues, (i.e. the window leak), or done in haste (i.e painting the ceiling of water damage with trim paint and painting over "condensation" trails on walls with an unmatched color paint). So far, the mold issue has been resolved thankfully. Update #1: Thank you to all the Tampa team for responding so quickly today. It was m…

Omg I can’t express enough how amazing working with Sarai has been. She is fast, flawless, and on top of things. She made my move completely stress free. She is the most responsive, kind and professional property manager I’ve ever worked with. Thanks Sarai, you are the best!

I had an urgent maintenance request regarding my fridge because it wasn’t staying cold and Steven was prompt and very understanding and had someone out within hours to help fix the issue.

Steven helped us immensely by staying in contact throughout the maintenance request and being transparent as we were fixing our AC unit.

Maintenance issues go unaddressed for extended periods of time. Vendors don't show up continuously or will show up without scheduling. Due to the condition of the apartment after the hurricanes, how it effected my health, how it went unaddressed and was mishandled by property management, I was left with no option but to vacate. Property Management however, deemed the property suitable for living which prevented me from getting the further assistance I needed for housing. Id sooner live in my car if I had to. I wish I would have rented literally anywhere else.

Sarai was Great!! She had so much patience with me. I was difficult but yet she found me a place before Christmas and New Year’s. I would recommend Atrium Management Company to anyone looking to relocate,They have lots of properties for you to choose from also this company was very professional,understanding and compassionate. Saria thank you so much for getting me into an apartment before the holidays. Sarai,you’re the best!,may god bless you and your family and thank you again for everything! A.Boseman

I had an amazing experience working with Sarai at Atrium Management! She went above and beyond to help us find the perfect apartment and made the entire process seamless. From answering all our questions promptly to ensuring we understood every step, her professionalism and kindness truly stood out. Sarai made what can often be a stressful experience feel easy and enjoyable. If you’re looking for someone knowledgeable and dedicated to helping you find your next home, I highly recommend Sarai and Atrium Management!

Sarai, Steven and Trinity were amazing! Made me feel comfortable and accommodated right away! This team definitely went the extra mile to make my family happy and oh my gosh Sarai’s energy is unmatched! We will be referring our friends and family

Great service! Extremely responsive.

This management group was very kind and understanding with all my issues.

I recently had the pleasure of working with Sarai as my leasing agent, and I can’t say enough good things about her! We came into the process with some reservations and a few questions about our lease, but Sarai was incredibly kind and helpful every step of the way. We had a tight timeline for our move, and she went above and beyond to help us get approved quickly, easing our worries during this transition. While we’re still a bit nervous about the big move and honestly think this all feels too good to be true, we are genuinely excited to start our lives at Janie D Apartment Complex. Update …

Well it's better than staying in Hotel and it's some what quiet around here. All in All I would recommend it for anyone looking for a place to stay. Atrium apartments

I am so happy that I chose Janie B apartments to call home. It’s conveniently located close to the highway. I work downtown and it only takes me 13mins to get to work in the morning. The complex is quiet and clean. Trinity and Sarai made the process seamless and are very helpful and nice. The Blue Jay mural is really cool too😎

I have been in my new place with Atrium for 6 months now. Trinity is always quick with responding to me. My experience from day 1 has been smooth, and I couldn't ask for more. I would hands down recommend!

Sarai along with Trinity have been exceptionally helpful!!! The communication has been easy and efficient, they really go the extra mile for you!

Sarai helped me find an apartment at a time when I had no hopes left. I will forever be thankful for her kindness and her hard work. If you are looking for a new home, Sarai will absolutely find something that is in your budget. She was not only on time but early to our showing and gave us all the information that we needed up front! Thanks to Sarai, I will be moving into my apartment August 1st!

Trinity and Marcelino made the process super simple. They were very responsive to all my questions. My 9 year old and I love the place. The area is nice as well as peaceful and I couldn't ask for more. Update 6 months in new place and still love it. Trinity is so quick to respond and very helpful.

Trinity is unbelievable…… I’ve been living here almost 3 years now and every time I’ve ever needed help with anything she has been right there. Her attitude has always been I will get on this right away.. I sure hope this company realizes how valuable she is……

I contacted Atrium because I had a question about the new lease renewal. I was happy and impressed that Trinity got back to me so quickly. Trinity called me and got right on my concerns. So happy she followed up and gave me the info I needed. I’m so glad she is always available Thank you Denise Picciano

I can't thank you enough for the excellent service that I received from Marcelino. He helped me with my new lease and work order. He was so professional and very helpful. I am so glad to have a person that I know if I need anything he is there for me. Your so fortunate to have Marcelino part of your team. I can't thank him enough for everything he did for me. Thank you so much

Great Company to rent a house from, everything i've requested has been fixed and or at lease reviewed with responses. Very impressed so far and I am excited to continue renting with them!!