Brandywine Homes USA - Tampa Reviews

All the 5 star reviews are botted, or self done. **DO NOT RENT FROM HERE** They took my $2k deposit and i unfortunately didn't take any pictures because we left it in such good condition we didn't think we'd get fenagled out of the WHOLE thing and they still charged us for more, but obviously we see where the heart lies within this company. We even steam cleaned the little bit of carpet inside the house. Just beware, this place is NOT what it's made out to be. I rented with them in plant city as well as here and both times the deposit was swiped.

I've had the best experience with Brandywine homes as my property management team, as well as great communication with Meghan and her staff at Brandywine homes. I encourage anyone to call and speak to Meghan as she will get what needs to be done for you. Thanks Meghan for everything. L. Williams

Keith came by during the scheduled window for repairs. He was professional and polite. I appreciated the fact he was able to complete the repair in one visit. Additionally, he went above and beyond to look at another issue and let me know he would send that concern up so it could be addressed.

Keith is very professional quick and knowledgeable. He was very polite and mindful. 10 out of 10

So thankful for Keith Rhodes for fixing my stove. He squeezed me in to his busy schedule!

Keith is amazing he always makes sure everything is working before he leaves and very nice as well

Keith was amazing he fixed everything and was very professional

Mr. Tim had wonderful customer service, got to the issue an fixed it asap

My husband and I had the best experience with Tim. He was very personable and got the job done efficiently. He even went above and beyond by noticing that our doorbell wasn't working and offered to fix it for us before he left. Great customer service!

Rail is better now then it was when we moved in. Awesome imho

Professional & helpful. Helped fixed 3 problems I wouldn’t have been able to solve on my own. So greatful :) thank you!

Everything looks good 👍. Thanks keith.

Very satisfied with my rental agreement with this company, excellent communication, especially recognizing the work of Valerie Manning, Senior Property Manager, Brandywine Homes USA

Valerie is a great property manager and always helpful!

I have been a resident with Brandywine Homes for 2 years and have found the staff to be very supportive and willing to work with their residents. Working with Ariyon is always a pleasure. I highly recommend.

Valerie Manning at Brandywine Homes has been a pleasure to work with. She is responsive, friendly and really works to help keep good tenants in the property! She has made my renewal process smooth and stress free and I cannot thank her enough for all her help!

We put in an order for our Florida room the door was broken and Keith came through he made sure to check everything out and on the same day he got it fixed for us we got a new door and we are happy thank you brandywine and thank you to Mr Keith we appreciate this man working through the rain today

Since moving into Brandywine Homes, we’ve had our fair share of interactions with their team. I have to say our maintenance tech Tim has been the absolute best so far. He was excellent and made sure he did not leave without finishing the job. I’m an HR Director and I would be honored to have someone like him working for me. Thank you, Tim!

Tim came out to address my dryer issue and was very informative and helpful throughout the visit. He took the time to clearly explain what he found and answered all of my questions in a professionall and respectful manner. I truly appreciate his time, knowledge, and willingness to help. I would definitely recommend him based on my experience.

My daughter's been living in this property for over a year and for the last 4 months she been dealing with mold she had gotten the run around her and my grandbaby's have been sick and she's still battling this issue with no resolution yet

David Antonetty came to do a repair for my townhome. He was quick and efficient. Pleasant experience. Repair looks great. Thanks David !

Tim was great help out

David Antonetty, had great customer service and was very prompt in his response to the matters at hand! Thank you for the prioritization!

Good job

Thanks Keith great job

Keith came in and did a excellent job

David antonettyy very professional service and friendly.. took the time to explain everything and made sure we understood… highly recommended 5 star review 🤩

Keith is great he is always around and gets it done quickly!

David Antoinette from maintenance went above and beyond to make sure everything was fixed before Christmas. He was extremely friendly, patient, and took the time to answer all of my questions. His professionalism and kindness really stood out, and we truly appreciated his help during such a busy time. Highly recommend!

David Antonetty once again saved the day! I have had issues with my dishwasher since i moved in. David came and ensured a new dishwasher was ordered. A week later Once dishwasher arrived it still wasn't working. I submitted a very frustrating maintenance request. 24 hrs later David came first thing in the morning with hopes of resolve and repair. He literally took his time checked the pipes , water connections , etc and didn't leave until he was sure it was working and resolved. Prior to assesssing the situation, he advised and promised me he would do whatever he could and what was needed t…

Tim has been extremely excellent and service. Jope i grt him again

David Antonetty was excellent repairing our smoke detector. He was very polite and punctual.

Thank you so much, Keith was amazing and efficient in his service on fixing our refrigerator. He deserves a raise lol for a gentleman of his maturity he definitely got the work done lickity split.😎

I had the pleasure of having the property that I am renting serviced to for several maintenance request. The Technician’s name was “Tim”. He was punctual, professional, informative, kind, and he was thorough. It was my first experience with the maintenance staff here and he made a GREAT impression.

⭐️⭐️⭐️⭐️⭐️ 5-Star Review Brandywine Homes provided outstanding maintenance service during their recent visit. Jason and Tim were exceptional—professional, knowledgeable, and efficient from start to finish. They took care of several issues for us, including repairing our sliding door locks, fixing/adjusting the outdoor lighting, ensuring our doorbell system was functioning properly by relocating it, adjusting the water heater, and even replacing a ceiling panel in the closet. Their attention to detail and friendly attitude made the entire experience stress-free. We truly appreciate their hard…

I usually don’t leave reviews, but I feel like people need to know what they’re getting into with Brandywine Homes USA in Tampa. Renting from them was one of the MOST frustrating experiences I’ve ever had with a property management company. It was a NIGHTMARE from the start. But the biggest and MOST INSULTING stunt that they pulled - showed up when it was time to move out. During the walkthrough, I was told exactly what would be taken out of my security deposit. I thought everything was clear and straightforward. Then the final check arrived, and they had taken out far more than what they tol…

I STRONGLY urge anyone considering renting from Brandywine Homes to think twice. My experience with this company has been EXTREMELY disappointing and UNNECESSARILY stressful. From the beginning, communication was inconsistent and unprofessional, but the biggest issue came at move-out. After a walkthrough where I was clearly told what would be deducted from my security deposit, the company later withdrew significantly more than what was discussed. The final deductions were never explained in detail, never matched what was communicated, and were far higher than agreed upon during the walkthroug…

Tim was amazing, very thorough and helpful and knowledgeable.

Service request was responded to quickly and all my questions and concerns were answered.

It was a pleasure working with Tim. He did a really great job. He’s really nice.

This review is for Tim G. from maintenance. He came to fix an outlet issue. He was early and very nice and patient while other electrical work was going on. Thanks Tim for being patient and for your assistance.

David Anyonetty was efficient and handled our maintenance work timely and was able to work with my schedule.

David antinetty “My dishwasher is running perfectly again thanks to their amazing work! Very friendly, on time, and knew exactly what they were doing. I appreciate the great service!”

TIM from maintenance is amazing ! Very friendly and very professional. He called me to let me know he may be running behind on a while and gave me the option to leave if I had errands to run! He fixed my water pressure in under ten minutes!

Tim is the man, he made things seem so easy. Thank you sm sir 🫡

Keith came today and fixed everything we needed quickly and efficiently. He took the time to explain everything clearly and was very professional throughout the entire visit. Before leaving, he tested everything to make sure we were completely satisfied.

Do not rent from them. You will never get anyone on the phone and they don’t care about you even in your worst situation.

Awful customer service. Do not rent from them.

This property management is not what I’ll be working with again in the future, it takes a ridiculous amount of time to get in touch and when you have an important work order “water being out” it took 6 days to get someone out to fix it. My first day in the house I sat outside for 4 hours waiting with all of my stuff because they gave me the wrong code for lock box

Keith Rhodes (maintenance guy) was very professional and patient

Maintenance came out and did a awesome job Keith Rhodes, he made sure he identified the issues and was very efficient on handling what was in his scope of work

RENTERS BEWARE! WORST HOME WE'VE LIVED IN! We moved in over the weekend of 9/20/2025 and were extremely disappointed with the quality of the carpet and walls. There is paint and slime all over our carpets! Along with tears in pieces of the carpets and many other rough patches of who knows what. We had to shampoo the carpet before moving in and there was so much pet hair in the carpet that it clogged our shampooer! Not to mention a hole in the wall LEGOS painted onto the trim because they couldn't be bothered to clean the carpets. Our showers were disgusting and we had to clean those as well.…

Keith was amazingly kind, diligent in his work, and fixed all of our issues.

Keith Rhodes did a wonderful job & was on time

Keith Rhodes was very professional and prompt.

Make sure you bring a plumber with you to check the house before you rent . The whole house is horrible whole plumbing system need change . House shouldn't even be on market for rent

Review is for Keith Rhodes maintenance crew. He was on time, knew exactly the issues with my microwave and dish washer. Highly recommend him, very professional!

I'd like to give a huge thanks to Keith Rhodes.He was very professional, knowledgeable and friendly. He came right in and got both of my sinks back in working order in no time. Great Job!

Avila bay in Port richey has mold and sewage leaking into the homes. Residents go weeks without a working bathroom and Residents are mistreated by property management. It's deplorable that health issues are ignored.

After being disappointed by a previous technician, and stood up 3 separate times, K. Rhodes came and fixed the issue in 10 minutes! He showed me what was the problem and gave me tips on extending the life of my appliance. So glad he showed up to fix it.

David antonetty he did an awesome job on replacing our blinds and door sweeper. Very professional and knowledgeable

I wanted to give a huge SHOUT OUT to Dawn Pietroforte for helping us solve some issues we were having with our rental. She is super communicative and very professional.

They have done a terrible job maintain the rental property that we live next to. There is a tree in the front yard that is growing into both our yard and into the street that they refuse to cut down and will not respond to our numerous emails asking to do so. There is also a large old tree in the backyard that is a liability to both their rental property and our home that we had an arborist come look at and say it needs to be cut down. We provided them with the arborist letter and even offered to help pay for the tree removal and they refused. If I could give them a zero star review I would.…

Brandywine Team is awesome. Keith Rhodes in maintenance came to my residence promptly after submitting a work order for the kitchen drain backing up. Keith was able to clear the clog and repair a small leak a was unaware of. Great Effort! Thanks Keith and Brandywine Team!

Meghan K., Transition Specialist, was truly helpful. I contacted the number provided and was promptly connected to her. Meghan addressed my lease-related concern with professionalism and efficiency, resolving the discrepancy in a timely manner. I greatly appreciate her responsiveness and support throughout the process. Thank you

I had a wonderful experience with David Antonetty. He came right on time and was very kind. He immediately fixed our door and then asked if any other doors had issues. He worked for a while fixing my bedroom as it would not shut. He is a hard worker and I would love to have him help us again!!

Megan is phenomenal and helped me every step of the way with pretty much anything I needed and questions I had. She was kind and patient and I’m so happy she made this a good experience.

David Natinetty Great service very professional got the job done with no problem.

Maintence Service: Mr. Keith Rhodes was quick efficient and professional. He assessed and completed his task within the hour.

David Antonetty is the maintenance man for Outpost Springs South and has been over a couple times for minor repairs I needed. He has been incredibly reliable, efficient, and knowledgeable when it comes to his job. I’ve been in the property management industry for over 12 years and good maintenance is hard to come by. You’ve got a great employee who represents your property well.

David Antonetty came out this morning and was beyond professional. He went over each issue and resolved it in a timely manor. He took the time to show what caused the issues and how he resolved them. He was here early this morning and had a very positive and cheerful attitude. Honestly the best!

Keith R. came by today to help with an electrical maintenance issue we had. He was absolutely amazing. He contacted me on his way to give an ETA, ran out to get the new breaker to fix the outlet issues, and had our outlets back up and running quickly. He communicated with us prior to shutting off the power to ensure we would be OK and even told us what would happen if this did not correct the issue. I really appreciate Keith's help!

David Antonetty was very professional and knowledgeable of his skills and on time .The task was complete and I’m a very happy tenant I don’t have a linking sink .Thanks David and thanks Brandywine for your service today .

Keith Rhodes did outstanding job

David Antonetty showed up early, got the job assessed, got the parts, did the work, and was out in 45 minutes. Our sink also works now. They need to issue this guy a bucket though, because he had to borrow one to drain the line.

We had the best experience with Brandywine Homes. For the year and a half we were there, we only had one issue with the garage and it was fixed within a day. We loved the house we were in, it was very well taken care of and we hated to leave it. The office staff at the Tampa location are very friendly and quick to help with any concerns you might have. Thank you Valerie for all your help, if we ever are in an area again that Brandywine serves, we will definitely be renting with Brandywine.

BEWARE OF THIS COMPANY!!!!!!!! RUN!!!!! I wish I could give negative stars just solely on Valerie. She is lousy and unresponsive. You can never get ahold of her and when you do she is always mentioning to not call so many times and allow 24 hours for a response but sometimes it takes weeks? Very rude and sarcastic. I should have went with Invitation Homes!!!!!

VERY PROFESSIONAL AND NICE KEITH RHODES

Google needs to make an option for Zero stars. Brandywine needs to do a better job at who they hire. Valerie is the absolute worst. She is very unprofessional and extremely rude. She has no management skills whatsoever I don’t understand how she’s a property manager she manages nothing.

We had a great experience with the maintenance technician, David Antonetty, who came to help. He was professional, knowledgeable, and efficient. He quickly diagnosed the issue and explained everything clearly. He took the time to address all of our concerns that were not even part of our initial maintenance request and answer all of our other questions as well.

David Antonetty was very professional and friendly he went over and beyond to resolve the issues I was having in my home!!! He was fast and efficient I definitely recommend thank you!!!!

I moved in at the end of April 2025. Valerie is very helpful, she always has the answers to my questions and helps me out. I suffer from PTSD and this company after hours help line is causing me to rethink renting here. If I could get my deposit back and a credit towards my rent on would. Wk 2 toilet leaks in master bathroom. Which is not a big deal h but the shut off valve was stripped so the water was actually over flowing out of the tank because the float was broke as well so it just kept pumping water then then drain tube clogged inside the back and that’s when my stuff started getting r…

David antonetty came to fix the faucet he was very polite, informative and amazing customer service.

Keith Rhodes, Amazing job from him. We really appreciate his work!

Absolutely ZERO stars!!!!!! This company is the biggest joke. They are completely useless and the properties have an insane amount of maintenance issues. Good luck getting someone on the phone to address anything. They are beyond the worst leasing agency I've ever dealt with!!!

We had David antonetty in to do maintenance and was fast, respectful, & did good work. Thank you

David antonetty came and did everything very polite and explained and showed me everything was complete. Thank you very much

David Antonetty came on time fix problem polite great service

Keith showed up on time and fixed everything that was on the list. He was very professional and nice. Thank you

Great job!! Great customer service!! David Antonetty

April 29, 2025 Mr. Keith Rhodes arrived at the expected scheduled time for maintenance repairs. He was very polite, friendly and knowledgeable. Explained in detail what he needed to do to remedy the issues we were having and did so in a very timely manner. 5 stars for today's visit & for Mr. Rhodes!

If someone is a consistent paying customer….. they should be able to get the proper help when needed.

Katrina was very professional extremely polite and helpful very knowledgeable and answered all my questions perfectly👍🏽

Management does not seem to care about this outpull Springs complex in Zephyr, hills and don't even get me started with the office staff very rude. There is fences that have been torn down and blown away, sends hurricane Melton, and there is a tree that is still on the ground sense hurricane Melton. They're very quick when they want their money for their rent and don't even get me started with all the fees that they charge.

Keith did a great job when he come by did a few jobs in my home. Definitely will recommend him.

Great repair service for our sink and garbage disposal! Everything is working great again! Thank you!

David Antonetty was quick and efficient at fixing our water pressure. Friendly and knowledgeable as well. 10 out of 10.

David Antonetty was great! He fixed our toilet with no issues :)

David Antonetty was awesome. Came in very professionally and handled everything in a timely manner. When he took care of the initial order he took the time to ask was there anything else that he could take care of, and did. Amazing service from David at Brandysine.

I had a great experience with David Antonetty! He arrived right on time, was professional and addressed all of my maintenance concerns. He quickly fixed my shower and a washer pipe issue, and he took the time to note additional items that required management’s attention. His attention to detail, communication, and quality of work were excellent.

David antonetty was great did our work orders at a timely manner.

David antonetty did a really good job. Thank you

David antonetty came and did a great job.

David antonetty, Great personality had everything handled quick

There is constant garbage blowing into my yard. I have to pick it up everyday. Management doesn'tseem to care, as nothing has been done. I've talked to my neighbors and they all said they've been complaining. But no response. This is a community owned by brandywine. Not worth the rent in paying.

Peter Brill was very polite and professional!

Vivo en una de sus propiedades arrendada, los 1eros 4 meses los vivimos con un aire acondicionado deficiente en época de verano eso sin contar que la factura de la luz llegaba a los 400$ aguantando calor.. a pesar de hacer y hacer órdenes solo venían hacer presencia y no resolvían nada, hasta que di con un superior y solo así prestaron atención a mi petición. Durante el huracán se cayó la cerca del patio y solo allí me enteré que la casa que nos arrendaron no tiene cerca pues pertenece al vecino. Esta es la fecha y brandy wine lo único que nos dicen es q no van a gastar plata colocando una cer…

Thank you Tim for coming out to assisting me my family with fixing our bath tube Spicket. Thank God, we didn’t have to wait 24 hours before we can use the shower. We were able to use it within five minutes after being installed.

We had a great experience 11/13/25 with One of the maintenance technicians Tim he was quick to get us in good standing, super polite and efficient! Very happy with his services. Thank You!!

David Antonetty excellent to have him to repair work Polite and explains what he is doing to fix problems

Peter Brill replaced my outdoor GFCI receptacle. He was cordial, diligent, and extremely respectful. Excellent work all around.

I’ve been trying to get someone out here for a plumbing issue . It took longer than normal however David Antonetty (maintenance) was efficient, and professional . He was in and out in less than 5min. This made up for the time I was waiting for the order to be fulfilled. Thank you David

Keith Rhodes did a good job. Timely and friendly

1/13/26 Keith Rhoads from Brandywine Homes maintenance team arrived to replace one of our ceiling lights and we needed the light above the stove replaced too. That was not on the order, but Keith replaced for us. Great attitude, positive, friendly and professional. Thank you Keith! My family and I appreciate you!

Peter Brill is a great maintenance man. I had issues with my garage and he came and fixed it right away. He has great customer service and also taught me how to fix it if I had the same issue in the future. Thank you!!!

Keith Rhôdes did a great job. He was very helpful and fix all the issues.

David Antonetty he did a great job

Tim Grogg was nice, quick& super professional. He also helped out with other things he saw that needed fixing before he left! 10/10 recommend!

David Antonetty did a great job!!!!

Katrina was such a help a huge help and guided me through the applicational to approval process. The original unit I viewed and initially applied for was approved for someone else (These units go fast) But Katrina was very communicative and was able to transfer my application to another open unit. Amiee picked up with communication with lease and all move in details and fees needed after approval. I appreciated all of the programs BrandyWise works with Rhino to help with security deposits. Empower seems like it has great perks. Excited for my move in date and the duration of my stay in this be…

Wonderful technician was doing a great job. Appreciate. David Antonetty

I appreciate Tim so much! He fixed my doors and I feel much safer!! Also appreciate his assistance with both sinks