Condominium Associates Reviews

This is about the great property manager I have dealt with over this past year. Betty Mathues, has assisted the board through countless issues that arise in a homeowner’s association. She has done her job skillfully and always with integrity. Her knowledge, her professionalism, her communication has been stellar. Honestly, she’s the best I’ve ever met and Real-estate was my life for many years. Anyone that finds themselves working with her will see what a true professional is…I consider myself lucky to have had her with me throughout the time we have worked for the betterment of others tog…

Kristen Deroche is top notch. Very pleasant to deal with. Rich is amazing and has always been so helpful. Gert goes above and beyond as the president of the board. Great support group for a great neighborhood. Thank you

This is a good management company. The Association Manager for Lake forest is Kristen Deroche, LCAM. She is very effective and fast to resolve problems with our properties in Lake Forest.

I own three properties in lake Forest Lutz FL 33559, I have been working with Ms Kristen Deroche who is our Association manager . She has been so helpful to us and has always been very patient listening to our complaints and resolve these as quickly as possible. She has been a great help and also very affectionate person We are happy to have her as association manager Happy Holidays to all and Happy new year

my experience here with Condominium Associates with Amber Lynn was terrible and is terrible. They are not looking into what I asked for. They telling me they referred it to somebody. Nothing is happening. That’s why I’m giving Amber Lynn a one star if they had less, I would give it to her. I am trying to get my irrigation turned on and she says she turned it over to the manager, she has done nothing I’m surprised she even read my read or heard my voicemail. My actual stars are zero but I can’t do that. Terrible experience terrible terrible terrible Amber lynn is the center of this

Failed to update my bank account information and they caused me to incur overdraft fees from my bank. When I raised the issue and resent my request in, they were dismissive, did not apologize and failed to reimburse me for their mistake. Absolutely poor customer service. I'm glad our association will be moving to a different management service.

Manager at Tower Isle Condominiums. Incredibly pleasant to deal with and professional.

Condominium Associates our new management company has been a breath of fresh air! They are incredibly attentive and always quick to respond whenever a question or concern comes up. Communication has improved tremendously, and it really feels like they care about the community. It’s great to finally have a team that’s proactive and professional — we’re in good hands!

Stephanie was very helpful with handling my concern . Thank you.

Location promenade lutz . I’ve trying to reach the condominium association and HOA to fix the problem with the roof “ some shingles missing which caused leaks on the attic it been 2months with no action taken even, unfortunately still waiting for to be fixed, they need to work on there management this is unacceptable.look the water dedicated outside the attic 😒

RUN FROM THIS COMPANY!!! They will ignore your emails and phone calls, and will do everything they can to extort admin fees out of residents. It takes threatening them will legal action to get them to even begin to pay attention to matters as severe as an active water leak.

Heather McBratney is a great asset to this company. She provided me clear and thorough information about a condo complex the group manages, and was patient and kind while answering all my questions.

Stephanie Smith was very knowledgeable and helpful with my concern. I would like to thank her for her assistance.

Kristen Deroche works so hard to manage Lake Forest. She addresses issues as fast as possible!

HOAs, stay away from this company. They NEVER respond to residents emails or inquiries. Like the guy below, I've been asking for a copy of the flood insurance for weeks and no response.

I have been asking for our master flood policy for my mortgage company since July. I have not received and now have had my mortgage payment increase 800 this month due to a forced placed insurance by the Lender. Calls mysteriously drop during transfer and messages go unreturned

Allie responded quickly to my email. She answer all my questions. Thank you for your attention and time.

Honey, you are a treasure. You are a concerned and hard-working person who always has your energy focused on solutions. You take care of all those around you and do it with a smile. You'll be a success in business because you are already a success as a person. You are loved.

I had an overpayment issue lately. Sharon Ripple and Stephanie Smith had it solved ant the checks were in my hands in 5 days. Much faster than the estimate of 15-30 as quoted. Thank you both.

Kat Walley Took my phone call and had answers for all my questions ! Very impressed with her at this organization !

I went to condominium associates office several times. No one really responds.. front desk admin won’t even acknowledge that there is a person in front of her. I had to yell at them before someone came out and started discussing. Even after (Tasha was the name of the pathetic employee I had to deal with) all that they kept the documents without forwarding to the HOA board for several weeks. When I contacted a board member, she said she never received my application, and she had to call the condominium associates to move the paper work. They are one of the most lethargic property management com…

Moved into neighborhood managed by CA. They sent the personalized HOA payment/welcome packet to someone else’s address out of state. They then charged me for a late HOA fee (payment instructions were in packet), even after acknowledging through administrative error they sent the instruction packet to the wrong address, & after asking me to fill out their waiver request for the late fee, they denied it. HOA president stated CA never provided the appeal to approve & they threatened additional fees if I didn’t pay the late fee they caused. Five months after move-in they sent a new welcome packet …

I'm new to our Lake Forest community but Kristen and Rich are always incredibly helpful and friendly. Everything seems well-maintained!

I have been dealing with a plumbing leak in my townhouse and Kristen has been very helpful in getting me the documents I needed for the insurance company. She is now helping my find a contractor to finish this project. She has been prompt in responding to my questions. Very helpful.

Amanda was very helpful and got back to me quickly and provided answers to all my questions. I have dealt with many HOA/POA's and I can truly say this one is by far the most communicative and responsive Association I've have ever experienced.