Creative Management Reviews

I have been dealing with Creative Management for a few years & initially I wasn't impressed. However it just took a while to get acclimated to how they do business. Now that we are in a groove, I must say that I am pleasantly pleased with their performance. Specifically Stephanie Nistor!! She is attentive when I (as a board member) reach out with any question, complaint or concern. If she doesn't have the answer she will folliw up & get one & that is so important! People do not like feeling unheard or issues unaddressed so by her following up until completion is great!! In addition she is a fr…

If Susan Sheets is involved it’s always a five star outcome. Really great at her job and resident focused. I’m in the real estate business. She’s a unicorn in the best way and creative management is the property management company I’ve ever dealt with!!

Stephanie has been incredibly kind, professional, and attentive throughout our rental process. Her guidance was clear, timely, and full of care. We are truly grateful for her support and feel very fortunate to have worked with someone so dedicated. Thank you, Stephanie, for making this experience smooth and reassuring! — Juan Varon & Maira Liliana Manrique González

very responsive to request for documents in a timely manner. Great to have a good management company worked with Stephanie

I have been working with this management company for years. My point of contact is Stephanie. She is always willing to help and responds promptly to any questions or requests I have. She is informative and helps doing business with Creative Management easy. Thank you!

Absolutely worthless on every level. They are infamous for passing along charges to homeowners that were never authorized. The staff is ignorant on a best day. If they are managing your HOA you are in for a very unpleasant treat. They are trash.

I wish I could give a negative score. Donna Miraglia is an extremely poor representation of your company. She does not return calls, she ignores requests, and is overall an unpleasant person with whom to deal. I have started the process of filing a complaint with Florida Department of Business and Professional Regulation (DBPR) and the Division of Florida Condominiums, Timeshares, and Mobile Homes. She was made aware of a DANGEROUS SITUATION outside our unit in St Tropez in June of 2023. We are now 1 year later and the situation remains and is now worse than before. Regardless of whether thi…

Great at collecting money, horrible at providing service.

I called and left a message for Isabella today regarding temporary parking passes. My call was returned promptly, and within minutes the passes were sent to my email. I truly appreciate the quick and thorough response. Thank you, Isabella!

Very quick to respond to requests and nice to work with.

Vanessa and Theresa have both been outstanding to work with. Their level of service has been excellent, and their communication is always clear, prompt, and professional. It makes a big difference working with a team that is responsive and truly stays on top of things. I appreciate the effort they put in and the consistency they bring to every interaction. Thank you again Milan

Susan is an exceptional member of the HOA team. She is consistently kind, approachable, and genuinely helpful. Whenever I have questions or need assistance, she is always my go-to person. Her communication is clear, timely, and reliable, which makes everything so much easier. It’s evident that she truly cares about supporting residents and ensuring things run smoothly. I really appreciate all the help she provides.

Susan S is always so helpful & informative! Replies quickly as well!

Quick response and excellent customer service!!! Very appreciative.

Stephanie was able to expedite an ARC request which has been bogged down over the last several months. I appreciate her customer obsession.

Stephanie has provided quick responses to last-minute requests! Excellent job.

Stephanie has provided excellent expeditious service and follow up. Our community is fortunate to have the experience of her commitment and dedication to providing our management services.

Vicky K. has been a pleasure to work with. As a property manager, I know she has a lot on her plate, but she is on top of it. Thank you for your excellent communication and follow-through, helping us make arrangements with the community.

Stephanie is the Best . She got my Parking Decals to me within a couple days . Thank You Stephanie .

My experience with Creative Management was excellent! I had no issues receiving return calls—Stephanie was always timely and responsive. I initially misunderstood the HOA application submission process, but Stephanie was incredibly patient. She took the time to walk me through the process, provided the correct documents, and clearly explained the associated fees.

Is this the same Creative Management that manages Barkwood Square Condo in St. Petersburg? Why is it that this management company treats the residents at Barkwood Square like we are not humans? We currently have a water leak since Sunday that has not been adressed. Who is paying for that water that is constantly leaking? The notification through the portal stated that the plumber was coming to fix and shut off the water this week. Where are the updates? Our gutters have not been fixed since the siding was half way repaired, 6-7 months after the 2 hurricanes in 2024 (in the opposite directio…

Excellent service Stephanie Nestor!

Creative Management has been involved with our condo community for the last couple of years. They have been more efficient and communicative than the previous two management companies we've had. Stephanie has always been responsive when I have had a question or problem.

Stephanie was very responsive to my request to add certain documents to our portal. Within a day, she had the portal updated and added the documents. Great service!

Stephanie Nistor is awesome! Super quick responses to questions which I very much appreciate as a realtor

My experience with Creative Management has been disappointing. I have encountered situations where the responses provided were, in my opinion, inaccurate, misleading, or inconsistent with governing documents and applicable regulations. Communication and follow-up have also been recurring concerns. Most recently, I reported a maintenance issue in a common area on April 27. The HOA acknowledged responsibility for the matter and later advised that it would be inspected. However, weeks later, I have still not received a meaningful update, a timeline for resolution, or any indication of correctiv…

Stephanie Nistor was delightful. Upbeat and detailed-oriented. I felt I had all I needed after my call with her.

I have been trying to get a sod issue resolved since July and keep getting the run around. The area is not very large and I am so fed up with the service.

Stephanie ALWAYS responds in a timely manner. I have never received incorrect input from her. It is always a pleasure working with her.

We have to get rid of our dog and our family is devastated. I am currently going through chemotherapy and my puppy was my comfort she also comforted our 3 small children we are so heartbroken . They care less what's going on in the households but make sure the rent is to be paid oh and not to mention the alligator that's in the backyard daily no fence or gate is allowed to be put up but hey guess my puppy is way more dangerous. Completely heartbroken.

Isabella provides excellent service and support for the Seaview Place residents. Very appreciative!

Isabella is always on top of things whenever I call or text her. It’s a good feeling, knowing how efficient she is! Jodi is a new addition and is equally fantastic in communications & getting items addressed quickly.

In dealing with Stephanie Nistor, I always get a prompt reply. Thank you Stephanie!

Great job by Stephanie in helping with the new pool key. Thanks to Bruce also for dropping it off.

Stephanie at Creative Management has been an absolute pleasure to work with! Sometimes, we in the industry can get stressed when it comes to property management companies and communication. I can proudly say this is by far the best one and it is greatly appreciated!

Jodi was very helpful😇

Stephanie always answers quickly. We appreciate her service. Ann & Murray Jacobs Unit 607 Country Park

I sincerely appreciate Stephanie for her outstanding professionalism and patience. This is my first time living in a HOA community, and I'm still learning how things work. Stephen is very responsive to my calls, answers them promptly, and provides me with thorough explanations and guidance for each situation. I appreciate that, following our phone discussions, I understand exactly what is required of me. It's a wonderful feeling to be part of a community that offers support and assistance. We are fortunate in Emerson to have Stephanie's assistance, it is delivered with grace and humility.

I am new to Florida and never used a Management Company !!! The Stephanie I have been dealing with can not be the same person these other reviews are referring to !!! Now I know why they say make an appointment because nobody at this office actually works !!!!

In the last 6 months, I had to submit a couple maintenance requests, and it’s been a breeze: online portal is easy to use and keeps all of the history,so it’s easy to check the records. Both requests were done quickly, which makes me believe that management company is on top of it. All my emails been answered in a timely manner. So far, my experience been very positive.

Thank you Jodi for your professionalism on handling our conversation with patience and attention. I really do appreciate the fact that you took care of me immediately and sent the requested documents. You are really an added value to the Community :-) I wish you all the best.